Error Messages - Sartorius Basic plus Service Manual

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Error
Explanation
code
Err 01 Display overflow, i.e. the value to be output
cannot be shown in the display.
Err 02 Zero point error when starting adjustment/ -
calibration function; caused by operating error
(balance not tared, or load not removed), or
stability was not reached, or by deviation in the
zero point (see page 20 "Zero Point Offset Value"). Calibration" (see page 25).
Err 06 Internal calibration weight defective or not
present.
Err 10 Tare key is blocked, with data in the tare
memory.
Err 11 Invalid data; cannot be stored in the tare
memory.
Err 21 Parameter cannot be changed in the
parameter mode.
Err 22 Reference value in the Counting or Weighing
in Percent application not permissible; cannot
be stored.
Err 30 The print key was pressed, or an external print
command ("<ESC> P") was given, while the
balance was in the BPI mode.
Err 31 No entry in the EEPROM key table (OEM) ;
data set has not been adapted to the hardware.
Err 50 Temperature compensation (TC) converter
error; value measured by the TC switch
the tolerance range.
Err 53 Temperature compensation (TC) converter not
functioning; no value passed to the balance
processor (AOC / IC 021) from the TC switch.
Err 54 The level control of the A/D converter is below the Check the weighing system, the analog PCB (204b),
lower limit; the value measured by the A/D
converter is too low, or no value is measured.
30
Remedial measures
Reset the balance operating menu with menu code
9-1 (see page 13 , "Accessing the Balance Operating
Menu and Changing the Settings").
First make sure there was no operating error. If the
balance still cannot be adjusted/calibrated, you must
perform the "Zero Point Offset Value" adjustment (see
page 20), and then perform the "External Adjustment/
Check the calibration weight application sub-assembly
(motor, plug connections, limit switch, etc.) and the ana
analog PCB; replace any defective components. With
balances that do not have a weight application sub-
assembly, check the menu code settings; the codes
1 9 3 and 1 9 4 should be blanked out, otherwise,
overwrite these codes with the Sartorius MC1
Server 4.4.
The tare functions are mutually exclusive; once the data
in the memory is deleted, the tare key becomes
accessible again.
The value displayed was negative when the command
to store was given. Check the load on the balance (tare
container).
The code 2 1 1 is set in the balance operating
menu.
The weight of the reference sample is too low, or the
displayed value is negative. Check the load on the
balance (reference sample).
Set the balance back to the SBI mode; this can be done
via the Sartorius MC1 Server 4.4
The balance must be returned to the factory.
Perform TC compensation via the Sartorius MC1 Server.
If this does not suffice, proceed as described exceeds
under "Err 53."
Check the TC sensor, the analog PCB (204b), and
the connection between the two. If necessary, replace
the PCB set (see page 28), or the TC sensor.
connection between the two. If necessary, replace the
PCB set (see page 28), or see "Repairing the Weighing
System".

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