Troubleshooting The Nic Installation; Problems/Error Messages; Cleaning Up A Failed Installation - 3Com 3C905C-TX-M User Manual

Troubleshooting the NIC Installation

If you encounter any of the following problems or error
messages, follow the steps under
Installation" to resolve the problem.

Problems/Error Messages

Cleaning Up a Failed Installation

If the network driver installation failed, follow the steps
below to clean up your system and install the NIC correctly.
This procedure:
You can reinstall the 3Com NIC Diagnostics program after
completing this procedure. See
Diagnostics
1 Insert the EtherCD in the CD-ROM drive.
The EtherCD Welcome screen appears.
2 Click Drivers, and then click Utilities.
3 Click Clean Up Failed Installation.
4 Click Proceed.
A warning message appears.
A red X or a A yellow exclamation point (!) appears
next to the name of the NIC in the Windows
Device Manager.
The Network Neighborhood icon does not appear on
the Windows desktop.
The NIC does not appear in the Network Configuration
or Properties window.
Error: "This device is not present, not working properly,
or does not have all of the driver installed. Code 22."
Error: "Windows was unable to locate a driver for
this device."
Error: "You have selected a plug and play adapter.
Please turn off your machine an install the adapter.
Then turn on your machine and reinstall."
Removes all 3C90x NICs from your system.
Removes the 3Com NIC Diagnostics program.
Installs the latest network driver.
Program" in
Troubleshooting the NIC Installation
"Cleaning Up a Failed
"Installing the 3Com NIC
Chapter 3 for instructions.
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