LogTag Recorders UTREL30-WiFi Product User Manual page 36

Wireless Connectivity
The blue network LED
flashes
UTREL30-WiFi User Guide
The UTREL30-WiFi has successfully connected to the wireless
network, but was unable to establish a connection with the
cloud server.
This can have a number of different reasons, which include the
following:
Destination port 18888 is closed
l
Please ask your network administrator to open port
18888 in the network's firewall.
No DHCP server found on the network
l
You may have set up the UTREL30-WiFi to use DHCP, but
your network does not offer DHCP connections. Please
discuss this with your network administrator, and run
®
the LogTag Online Connection Wizard again, selecting
Advanced Setup .
No IP address or DNS server configured
l
Please re-run the LogTag
select Advanced Setup and enter the correct DNS
settings. If available, use DHCP to receive the DNS
settings.
®
The LogTag Online cloud server is offline
l
If both wireless and cloud connection show success, yet you
still do not receive any data into your LogTag
account, please check the following:
Your device may be registered to a different team
l
Please re-run the LogTag
and register the device to your team
Your device has no data to upload
l
®
Online Connection Wizard,
®
Online
®
Online Connection Wizard
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