TPMC-15 series. Both the TPMC-17 and TPMC-15 series are available in QuickMedia™ (hereinafter referred to as QM-L) and Crestron Home (hereinafter referred to as CH-L) versions. TPMC-15 & TPMC-17 Series Functional Summary (continued on following page) Operations Guide - DOC.
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Crescat-QM (or equivalent) cable (QM-L versions only) • Built-in time-base correction for stable video & graphics • Balanced input for audio that can be connected to a Crestron CNX-BIPAD8 or any Crestron CAT5 balanced audio source (CH-L versions only) •...
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CH-L versions feature two balanced video inputs for receiving component, S-video, and NTSC/PAL composite sources, including HDTV signals from a Crestron CNX-PVID device (or similar Crestron CAT5 video source) and one balanced audio input for receiving audio signals from a Crestron CNX-BIPAD8 (or similar Crestron CAT5 audio source).
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QM switching devices and/or QM transmitters to expand the number of available QM inputs as shown in the following diagrams. TPMC-15/17-QM-L Connected with Other QM-Switching Devices 4 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O TPMC-15/17-L Series...
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Applications The TPMC-15-QM-L and TPMC-17-QM-L are part of the Crestron MediaManager line of integrated presentation solutions. It is ideally suited to work with Crestron’s MediaManager wall plate media centers, FlipTop media centers, receivers and control processors to allow quick switching of multiple A/V sources in a presentation system.
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Touchpanel Media Centers The following diagram shows a TPMC-15-CH-L in a residential audio/video distribution application. TPMC-15-CH-L in Residential Audio/Video Distribution Application MediaMarker™ Crestron’s MediaMarker software is used to create, organize and save presentations. A presenter can devise an entire lecture or demonstration and save it to a PC, compact flash, or network drive.
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MS Internet Explorer • ® Windows Media Player • MS WordPad • NetMeeting • Remote Desktop • ® Viewers: Word, PowerPoint , Excel, and Adobe Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 7 Touchpanel Media Centers ® ® Acrobat...
Touchpanel Media Centers Specifications The following provides a summary of specifications for the TPMC-15-CH-L/QM-L and TPMC-17-CH-L/QM-L touchpanels. Specifications for the TPMC-15-CH-L/QM-L and TPMC-17-CH-L/QM-L Touchpanels (continued on next page) 8 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O...
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Operations Guide - DOC. 6354 SPECIFICATION General Audio QM-L Version • • • • • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 9 Touchpanel Media Centers DETAILS CH-L Version • Line level Balanced line microphone level microphone output via RJ-45...
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Touchpanel Media Centers Specifications for the TPMC-15-CH-L/QM-L and TPMC-17-CH-L/QM-L Touchpanels (continued) (continued on next page) 10 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O SPECIFICATION General Video • • • • • • Touchpanel Firmware TPMC_15_17.v1.06.01.02.csz or later...
TPMC-15: 10.0 lbs (4.5 kg) TPMC-17: 13.4 lbs (6.1 kg) The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
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Touchpanel Media Centers TPMC-15- QM-L, Front View TPMC-17-CH-L, Front View 12 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O TPMC-15/17-L Series Operations Guide - DOC. 6354...
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™ Crestron Isys i/O TPMC-15/17-L Series Touchpanel Media Centers Physical Views of the TPMC-15-QM-L Wall Mount Touchpanel (Front, Bottom, and Side), Power Cable Not Shown 12.59 in 13.59 in (31.98 cm) (34.52 cm) 14.17 in 0.58 in (35.99 cm) (1.46 cm) 2.09 in...
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Touchpanel Media Centers Physical Views of the TPMC-17-QM-L Wall Mount Touchpanel (Front, Bottom, and Side) Shown with Power Cable Installed Ports and Pushbuttons All connections to the TPMC-15 and TPMC-17 are made through the ports on the rear panel. Refer to the illustrations and descriptions that follow.
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Mouse, Belkin, and Logitech USB mice have been tested) and keyboards. Additional Operations Guide - DOC. 6354 PIN # DESCRIPTION N/C (Not connected) SIGNALS TX + TX - RC - Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 15 Touchpanel Media Centers Front...
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NOTE: The maximum length for a USB cable run is 16.4 feet (5.0 meters) This female connector is used to supply 12.5 VDC power to the touchpanel from the included external power pack (Crestron part number PW-1280RU) or the included TPMC-L-IMC. For more information, refer to “Hardware Hookup” on page 47.
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CH (CH-L versions only) CH-L versions of the TPMC-15 and TPMC-17 feature two video input ports to connect to a Crestron CNX-PVID device (or any Crestron CAT5 video source) and one bi-directional audio port for connecting a Crestron CNX-BIPAD8 or other similar device.
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QM Input # 2 Maximum Cable Length * With CresCAT-QM cable, available from Crestron. Using other may vary performance. NOTE: When transmitting S-video, luminance uses the green video pathway, and chrominance uses the red video pathway. When transmitting composite video, the signal is carried on the blue video pathway.
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For networks without CAT5 audio and video, the TPMC-CH-IMC is available to convert unbalanced video sent over coax cable and balanced/unbalanced audio sent over shielded, twisted-pair wiring to Crestron Certified Wire for connection to the TPMC-15-CH-L or TPMC-17-CH-L touchpanels. NOTE: When using a TPMC-CH-IMC to provide video and audio to the...
The QM-TX accepts composite video, S-video, component video, RGBHV, and audio signals. These signals are converted to the QuickMedia standard and fed over Crestron Certified Wire to a QM receiver (such as the TPMC-15/17-QM-L). All signal routing occurs automatically under the command of the control system.
Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.
The following chart shows the maximum recommended cable lengths for various signal formats. Recommended Maximum Cable Lengths for Audio/Video via Crestron Certified Wire For more information, refer to the latest version of the Crestron CAT5 Wiring Reference Guide (Doc. 6137). QM Network Wiring (QM-L Versions Only) For the QuickMedia transport, use CRESCAT-QM cable.
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The QM transport system port is capable of managing computer, video, and audio signals simultaneously through one Crescat-QM wire, simplifying installations. Routing Crestron Certified Wire is less expensive and much simpler than routing multi-colored, multi-conductor coax cable. All Crestron products using the QM transport system are capable of sending and receiving QM signals via Crestron Certified Wire.
ID of each unit must match an ID code specified in the SIMPL Windows program. Refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350) for details of the SIMPL Windows procedure.
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RS-232 or TCP/IP connection between a PC and one or more Crestron control systems. NOTE: The minimum version of Crestron Toolbox required to operate with the TPMC touchpanels is version 1.1.2.0 or later. 1. Establish communication with the touchpanel as described in “Establishing Communications”...
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The Security button opens the “Security Setup” window, which allows the user to change the username and password of the system account, setup and close network connections, and clear cookies. 26 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O TPMC-15/17-L Series...
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To further customize the installation, network drives containing compiled touchpanel project files can also be mapped. “Network Connections” Window To add a new network connection, click Add…. Operations Guide - DOC. 6354 Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 27 Touchpanel Media Centers...
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03 to FE and must correspond to the Net ID set in the SIMPL Windows program of the Cresnet system. Matching IDs between 28 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O to browse for the new network connection.
When the serial port is enabled, parameters for serial communications can be set in the Console Settings section of the “Touch Screen/Console Settings” window. To view the mouse cursor on the touchpanel, select On in the Mouse Cursor section of the “Touch Screen/Console Settings” window. The mouse cursor will only be displayed if a mouse is connected to the touchpanel.
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Touchpanel Media Centers NOTE: The touchpanel’s calibration routine can also be accessed through Crestron Toolbox if the touchpanel is connected to a control system via Cresnet and/or TCP/IP or to a PC via RS-232 by selecting the device from the Network Device Tree and right-clicking the device to select Functions | Setup Mode….
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Click on an input tab and adjust the settings for the selected input. The “Video Setup” window can be brought up and hidden using reserved join numbers from within a project. Refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350) for more information.
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NOTE: Changes made in the SIMPL windows program override these color adjustments. NOTE: When Default is selected, all controls are set to zero. 32 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O TPMC-15/17-L Series Operations Guide - DOC. 6354...
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The setup screen for each video source contains the settings as displayed in the following image. Changes are made in real time. Operations Guide - DOC. 6354 Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 33 Touchpanel Media Centers...
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The Normal setting will usually the correct choice for most video inputs. Presets Up to 30 presets may be stored for future retrieval. 34 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O TPMC-15/17-L Series Operations Guide - DOC. 6354...
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QM ID by selecting Auto Load on QM ID. For more information on auto compensation, refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350). For more information on peak, boost, and skew settings, refer to the latest revision of the Crestron MediaManager Control, Switching and Management Applications Guide (Doc.
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The “Audio Setup” window on CH-L versions includes volume and balance controls for the line input volume that is labeled Input as shown in the following diagram. 36 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O TPMC-15/17-L Series Operations Guide - DOC.
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From the QM Inputs tab, volume levels for the program and microphone audio can be adjusted for each of the QM inputs. Operations Guide - DOC. 6354 Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 37 Touchpanel Media Centers...
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Additionally, the touchpanel can be set to transmit the touchpanels actual QM ID or a specific QM ID for use in QM systems using auto compensation. For more information on auto compensation, refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350).
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Each new frame title will contain the frame prefix followed by a sequential frame number. The frame template serves as a starting point for each new frame. Crestron supplies some ready-made templates, or you can use one of your own.
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A list of trusted sites can be created and edited by pressing Add/Remove Trusted Sites. 40 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O • High: The safest way to browse, but also the least functional. Less secure features are disabled.
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Press the Ethernet button to access the “Ethernet Setup” window. Changes are made in real time and there is typically no need to reboot. The Ethernet address and mask are displayed on this screen. Operations Guide - DOC. 6354 Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 41 Touchpanel Media Centers...
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“EthernetExternal Properties” Window To establish dynamic or static processing, select Internet Protocol (TCP/IP) and click Properties. 42 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O TPMC-15/17-L Series Operations Guide - DOC. 6354...
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The touchpanel can communicate with multiple control systems. Refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256) for more information on IP tables. Operations Guide - DOC. 6354 Touchpanel Media Centers: Crestron Isys i/O™...
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Touchpanel Media Centers “IP Table Setup” Window The IP ID is the ID number that is used to identify the touchpanel in the control system’s IP table. The IP ID should match the IP ID set in the SIMPL Windows program.
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Warning: An event occurred that may affect the normal operation of the unit. • Error: An operation has failed. • Fatal: An event occurred which will require the unit to be reset. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 45 Touchpanel Media Centers...
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QM-L versions can select whether the display is turned off, the QM output is turned off, or both the display and the QM output are turned off. 46 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O TPMC-15/17-L Series Operations Guide - DOC.
NOTE: The headphone output is for WAV and Line audio only. It does not carry the microphone signal. NOTE: Audio, video, and QuickMedia connections must use Crestron Certified Wire (CresCAT, CresCAT-D, CresCAT-Q, etc.) to ensure optimum performance. Hardware Connections for the TPMC-15-CH-L (Shown Without 9-inch Power Cable) ETHERNET: 10/100 BASE-T ETHERNET TO LAN...
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Interface Module to bring power from the included power supply to the touchpanel. The TPMC-L-IMC is connected between the power supply and touchpanel and allows power lines to be run from a remotely located power supply to the touchpanel using 14 gauge, stranded, speaker wire as shown in the following diagram.
LED on the rear of the touchpanel, indicating “Over Voltage” will be illuminated. If the voltage level is too low, an LED on the rear of the touchpanel, indicating LOW VOLTAGE will be illuminated. Crestron does not recommend operating the touchpanel when the LOW VOLTAGE LED is illuminated.
Exploded View for Mounting the TPMC-15-QM-L in the Optional BB-15L Back Box Touchpanel Removal If it is necessary to remove the touchpanel after it has been installed into a mounting surface, complete the following steps in the order provided to remove the touchpanel.
Instead, compiled files may be distributed from programmers to installers, from Crestron to dealers, etc. Even firmware upgrades are available from the Crestron website as new features are developed after product releases. In those instances, one has the option to upload via the programming software or to upload and upgrade via the Crestron Toolbox.
1. Ensure that all devices are connected to the control processor and the control processor is connected via serial cable to the PC. 2. Open Crestron Toolbox and click Tools | Manage Address Book to display a list of available devices. Select Serial on COM1 as the connection type.
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Operations Guide - DOC. 6354 “Address Book” Window – Serial Setup 3. After setting the correct parameters, click OK to return to the Crestron Toolbox main window. 4. Click Tools | Network Device Tree, or click the network device tree icon to display the devices in the system.
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Touchpanel Media Centers Direct Serial Communication Crestron devices that have an RS-232 port can be connected directly to a PC. To prepare the touchpanel for direct communication from a PC, refer to the following figure. Connect the RS-232 port of the computer directly to the RS-232 port of the touchpanel using Crestron Cable Number STCP-502PC or equivalent.
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If communication is successful, the “System Info” window displays the operating system, Cresnet ID, connection parameters, memory usage, and hardware information. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 55 Touchpanel Media Centers , or select Tools | Manage Address...
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Touchpanel Media Centers Toolbox – System Info 56 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O The Functions menu may now be used to upload a project, update firmware, and reset the network ID. Toolbox Functions Menu TPMC-15/17-L Series Operations Guide - DOC.
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Serial ” on page 54 for instructions. 2. While connected to the touchpanel, select Functions | Ethernet Addressing. The current IP address, IP mask and default router are displayed. “Ethernet Address” Window Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 57 Touchpanel Media Centers...
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Orange White/Green Green 5. Once the cable connections are made, open Crestron Toolbox and click Tools | Manage Address book to display the “Address Book” window. 6. Click Add Entry and type a name for the new device. 7. Click TCP as the connection type. Enter the IP address or hostname of the touchpanel and click OK.
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1. Select Functions | IP Table Setup from the Toolbox menu bar. “IP Table” Window 2. If the touchpanel already has an IP table, it is displayed at the top of the window. 3. Click Add Entry to add a new IP table entry or select an existing IP entry from the list and click Modify Entry.
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Touchpanel Media Centers 60 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O “Open” Window 5. To enter a new IP ID, select the hexadecimal IP ID of the control system from the IP ID list. The IP ID of the control system must match the IP ID that is specified for the control system in the SIMPL Windows program.
Crestron Isys i/O TPMC-15/17-L Series NOTE: When an IP table is sent to the touchpanel, the previously loaded IP table is overwritten. Troubleshooting Communications Use the following checklist if communication cannot be established with the control processor. Uploading a SIMPL Windows Program The SIMPL Windows file can be uploaded to the control system using SIMPL Windows or via Crestron Toolbox.
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Touchpanel Media Centers Upload via Crestron Toolbox 62 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O 1. Verify that the procedure for “Establishing Communications” that begins on page 52 has been performed to establish a connection between the PC and the control system.
The compiled VT Pro-e project file can be uploaded to the touchpanel using VT Pro-e or the Crestron Toolbox. While the touchpanel can use project files that are located on a removable drive or a network drive, projects loaded with VT Pro-e or Operations Guide - DOC.
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Touchpanel Media Centers the Crestron Toolbox become the default touchpanel project. Other touchpanel projects can be selected from the “Select Project” section of the SETUP MENU described on page 30. Upload via VT Pro-e Upload via Crestron Toolbox 64 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O 1.
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Toolbox will then select the package with the shorter transmission time. 7. Click the button to browse for a new compiled (.vtz) program. “Open” Window Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 65 Touchpanel Media Centers command, that project is...
To take advantage of all the touchpanel features, it is important that the unit contains the latest firmware available. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted.
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6. When the following screen appears, browse to locate the firmware (.csz) file. Locate Firmware in the “Open” Window 7. Click Open and the file transfers to the unit. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 67 Touchpanel Media Centers...
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Touchpanel Media Centers 68 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O “File Transfer” Window 8. The “Firmware” window indicates the new firmware version. Click Close after the touchpanel automatically reboots. TPMC-15/17-L Series Operations Guide - DOC. 6354...
1. Executables/Scripts brought in on external media The implementation of the TPMC-15/17 series has restrictions on starting any application or script. The only applications that can be started are those allowed by Crestron, and these can only be started from the Crestron project. 2. Downloaded Program/Script The browser is customized in such a way that files cannot be downloaded.
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Windows in the “Embedded Apps” section of the SETUP MENU may correct this error. Other restrictions may also cause this error, so this may not prevent all occurrences. 70 • Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series Crestron Isys i/O 5. Viruses that attack web/FTP servers The TPMC-15/17 does not run a web, or FTP server, and is therefore not listening to port 21 or 80.
TPMC-15/17-L Series Problem Solving Troubleshooting The table after this paragraph provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-15/17 Touchpanel Troubleshooting (continued on following page) Operations Guide - DOC. 6354...
For assistance in your local time zone, refer to the Crestron website (www.crestron.com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.
This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software.
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“applets” incorporated into the Software), the accompanying media and printed materials, and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures.
Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
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SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). o If Crestron provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
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Crestron Electronics, Inc. Operations Guide – DOC. 6354 15 Volvo Drive Rockleigh, NJ 07647 (2013093) Tel: 888.CRESTRON 07.05 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.