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Crestron Isys i/O TPMC-15-CH Operation Manual

Isys i/o tpmc-15/17 tilt series touchpanel media centers
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TPMC-15/17 Tilt Series
Touchpanel Media Centers
Operations Guide

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  • Page 1 Crestron Isys i/O™ TPMC-15/17 Tilt Series Touchpanel Media Centers Operations Guide...
  • Page 2 Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ® ® Windows and Windows XP are registered trademarks of Microsoft Corporation in the United States and other countries. ©2005 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Crestron Isys i/O TPMC-15/17 Tilt Series Contents Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series 1 Introduction ... 1 Features and Functions ... 1 Specifications ... 8 Physical Description... 11 Tilt Angle Tension Adjustment ... 20 Industry Compliance ... 21 Setup ...

  • Page 5: Touchpanel Media Centers: Crestron Isys I/O™ Tpmc-15/17 Tilt Series

    TPMC-15 series. Both the TPMC-17 and TPMC-15 are available in QuickMedia™ (hereinafter referred to as QM) and Crestron Home (hereinafter referred to as CH) versions. TPMC-15 & TPMC-17 Series Functional Summary (continued on following page) Operations Guide - DOC.
  • Page 6 CH versions feature two balanced video inputs for receiving component, S-video, and NTSC/PAL composite sources, including HDTV signals from a Crestron CNX-PVID device (or similar Crestron CAT5 video source) and one balanced audio input for receiving audio signals from a Crestron CNX-BIPAD8 (or similar Crestron Touchpanel Media Centers: Crestron Isys i/O™...
  • Page 7 TPMC-15/17 Tilt Series CAT5 audio source). The CH version is also equipped with balanced output for microphone audio that can be connected to a Crestron CNX-BIPAD8 or similar Crestron CAT5 audio receiver. With either a 15-inch (38.1 cm) (TPMC-15) or a 17-inch (43.2 cm) widescreen (15:9 aspect ratio) active matrix color display (TPMC-17), these media centers can display up 16.7 million colors at up to 1280 x 768 resolution (TPMC-17 series only),...
  • Page 8 QM switching devices and/or QM transmitters to expand the number of available QM inputs as shown in the following diagrams. TPMC-15/17-QM Connected with Other QM-Switching Devices Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O TPMC-15/17 Tilt Series...
  • Page 9 Applications The TPMC-15-QM and TPMC-17-QM are part of the Crestron MediaManager line of integrated presentation solutions. It is ideally suited to work with Crestron’s MediaManager wall plate media centers, FlipTop media centers, receivers and control processors to allow quick switching of multiple A/V sources in a presentation system.
  • Page 10 TPMC-17-CH in Residential Audio/Video Distribution Application MediaMarker™ Crestron’s MediaMarker software is used to create, organize and save presentations. A presenter can devise an entire lecture or demonstration and save it to a PC, compact flash, or network drive. At the presenter’s discretion, the audience may view the presentation complete with annotation in real-time (audience view feature is available on QM versions only).
  • Page 11 Connectivity The TPMC-15 and TPMC-17 feature Cresnet and high-speed Ethernet ports for seamless communication with Crestron control systems, computers, digital media servers, and other IP-based devices. Wireless networking and memory expansion are easily added through the two PCMCIA card slots. Two USB ports enable the connection of an optional mouse or keyboard as well as USB drives, CD ROM drives, memory devices or wireless network adapters.

  • Page 12: Specifications

    Touchpanel Media Centers Specifications The following provides a summary of specifications for the TPMC-15-CH/QM and TPMC-17-CH/QM touchpanels. Specifications for the TPMC-15-CH/QM and TPMC-17-CH/QM Touchpanels (continued on next page) Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O...
  • Page 13 Crestron Isys i/O TPMC-15/17 Tilt Series Specifications for the TPMC-15-CH/QM and TPMC-17-CH/QM Touchpanels (continued) (continued on next page) Operations Guide - DOC. 6344 SPECIFICATION General Audio Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Touchpanel Media Centers DETAILS QM Version...
  • Page 14 Touchpanel Media Centers Specifications for the TPMC-15-CH/QM and TPMC-17-CH/QM Touchpanels (continued) (continued on next page) Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O SPECIFICATION General Video Touchpanel Firmware TPMC_15_17.v1.04.00.csz or later Memory Installed 512MB internal flash memory, expandable via PCMCIA slot.

  • Page 15: Physical Description

    Depth: 13.74 in (34.90 cm) Weight: TPMC-15: 15.8 lbs (7.1 kg) The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
  • Page 16 Touchpanel Media Centers TPMC-15, Front View TPMC-17, Front View Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O TPMC-15/17 Tilt Series Operations Guide - DOC. 6344...
  • Page 17 Crestron Isys i/O TPMC-15/17 Tilt Series Physical Views of the TPMC-15 Touchpanel (Front and Back), Shown with Rear Connector Cover 14.94 in (37.95 cm) 11.30 in (28.70 cm) Physical Views of the TPMC-17 Touchpanel (Front and Back), Shown without Rear Connector Cover 17.63 in...
  • Page 18 Touchpanel Media Centers Physical Views of the TPMC-15 & TPMC-17 Touchpanel (Side with Min. and Max. Angle) 14.17 in (35.99 cm) (34.90 cm) Ports and Pushbuttons All connections to the TPMC-15 and TPMC-17 are made through the ports on the rear panel.
  • Page 19 Crestron Isys i/O TPMC-15/17 Tilt Series RS-232 Pinouts PC to TPMC-15/17 Cable Specifications (Crestron Cable Number STCP-502PC) ETHERNET GREEN YELLOW One 8-wire RJ-45 connector with two LED indicators (green LED indicates network speed, yellow LED indicates Ethernet activity). This connector provides an Ethernet 10baseT /100baseTX, full duplex, IEEE 802.3U compliant network connection.
  • Page 20 This female connector is used to supply 12 VDC power to the touchpanel from the included external power pack. CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.
  • Page 21 CH (CH versions only) CH versions of the TPMC-15 and TPMC-17 feature two video input ports to connect to a Crestron CNX-PVID device (or any Crestron CAT5 video source) and one bi- directional audio port for connecting a Crestron CNX-BIPAD8 or other similar device.
  • Page 22 QM Input # 2 Maximum Cable Length * With CresCAT-QM cable, available from Crestron. Using other may vary performance. NOTE: When transmitting S-video, luminance uses the green video pathway, and chrominance uses the red video pathway. When transmitting composite video, the signal is carried on the blue video pathway.
  • Page 23 The leftmost button is recessed and is a hard reset used to reboot the touchpanel. The other four buttons are programmable. Refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350) for more information.

  • Page 24: Tilt Angle Tension Adjustment

    Touchpanel Media Centers The TPMC-15-CH and TPMC-17-CH include a “triamese” cable that provides (1) CAT5 video line, (1) CAT5 audio line, and (1) Cresnet connection between the touchpanel and the TPMC-CH-IMC. For more information on the TPMC-CH-IMC, refer to the latest revision of the TPMC-CH-IMC Operations Guide (Doc.

  • Page 25: Industry Compliance

    Crestron Isys i/O TPMC-15/17 Tilt Series Industry Compliance As of the date of manufacture, the TPMC-15-CH, TPMC-15-QM, TPMC-17-CH, and TPMC-17-QM have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
  • Page 26 Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run.

  • Page 27: Cat5 Wiring (Ch Versions Only)

    The following chart shows the maximum recommended cable lengths for various signal formats. Recommended Maximum Cable Lengths for Audio/Video via CAT5 For more information, refer to the latest version of the Crestron CAT5 Wiring Reference Guide (Doc. 6137). QM Network Wiring (QM Versions Only) For the QuickMedia transport, use CRESCAT-QM cable.

  • Page 28: Quickmedia Transport System

    Routing CAT5E or CAT6 UTP cable is less expensive and much simpler than routing multi-colored, multi-conductor coax cable. All Crestron products using the QM transport system are capable of sending and receiving QM signals via standard CAT5E or CAT6 cable. Installation of any QM device is as simple as installing one set of QM wires from output to input.

  • Page 29: Identity Code

    ID of each unit must match an ID code specified in the SIMPL Windows program. Refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350) for details of the SIMPL Windows procedure.
  • Page 30 NOTE: The Crestron Toolbox (replacement for Crestron Viewport, you may continue to use Viewport if desired) is a broad-based software package that accomplishes multiple system tasks, primarily using an RS-232 or TCP/IP connection between a PC and one or more Crestron control systems. TPMC-15/17 Tilt Series...
  • Page 31 “Setup/Calibrate” Window 3. Select Enter Setup Mode. The SETUP MENU will be displayed as shown in the following diagram. NOTE: Select Exit Setup Mode to exit the SETUP MENU. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Touchpanel Media Centers...
  • Page 32 A mapped network drive permits easy access to embedded application files (Word, Excel, Powerpoint, MediaMarker, etc.) Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O TPMC-15/17 Tilt Series...
  • Page 33 3. Click the Remember and reconnect on startup checkbox if so desired. 4. Click OK to enable the new network connection and return to the “Network Connections” window. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Touchpanel Media Centers...

  • Page 34: Touch Screen

    “Touch Screen/Console Settings” Window When the serial port is enabled, parameters for serial communications can be set in the Console Settings section of the “Touch Screen/Console Settings” window. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O TPMC-15/17 Tilt Series...
  • Page 35 NOTE: The touchpanel’s calibration routine can also be accessed through Crestron Toolbox if the touchpanel is connected to a control system via Cresnet and/or TCP/IP or to a PC via RS-232 by selecting the device from the Network Device Tree and right-clicking the device to select Functions | Setup Mode….
  • Page 36 NOTE: Selecting the External option permits you to connect to a network drive, USB devices, and the PC Card ports on the rear of the TPMC-15 or TPMC-17. NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox.
  • Page 37 TPMC-15/17 Tilt Series The “Video Setup” window can be brought up and hidden using reserved join numbers from within a project. Refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350) for more information.
  • Page 38 Video Setup (CH & QM Versions) The setup screen for each video source contains the settings as displayed in the following image. Changes are made in real time. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O TPMC-15/17 Tilt Series...
  • Page 39 The Normal setting will usually the correct choice for most video inputs. Presets Up to 30 presets may be stored for future retrieval. Operations Guide - DOC. 6344 Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Touchpanel Media Centers...
  • Page 40 QM ID by selecting Auto Load on QM ID. For more information on auto compensation, refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350). Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series...
  • Page 41 For more information on peak, boost, and skew settings, refer to the latest revision of the Crestron MediaManager Control, Switching and Management Applications Guide (Doc. 6244) which can be downloaded from the Crestron website. Manage Presets Use the Manage Presets tab to copy presets for size, position, and color for one source to other sources.
  • Page 42 “Audio Setup” Window-QM Version From the QM Inputs tab, volume levels for the program and microphone audio can be adjusted for each of the QM inputs. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O TPMC-15/17 Tilt Series...
  • Page 43 Additionally, the touchpanel can be set to transmit the touchpanels actual QM ID or a specific QM ID for use in QM systems using auto compensation. For more information on auto compensation, refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350).
  • Page 44 Each new frame title will contain the frame prefix followed by a sequential frame number. The frame template serves as a starting point for each new frame. Crestron supplies some ready-made templates, or you can use one of your own.
  • Page 45 (child windows) that open when you are in Internet Explorer (not the popup windows of the embedded applications). Press Close after all changes have been made. The touchpanel must be rebooted for changes to take effect. Refer to “SHUTDOWN Details” on page 47 for more information.
  • Page 46 Press the Ethernet button to access the “Ethernet Setup” window. Changes are made in real time and there is typically no need to reboot. The Ethernet address and mask are displayed on this screen. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O TPMC-15/17 Tilt Series...
  • Page 47 “EthernetExternal Properties” Window To establish dynamic or static processing, select Internet Protocol (TCP/IP) and click Properties. Operations Guide - DOC. 6344 Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Touchpanel Media Centers...
  • Page 48 The touchpanel can communicate with multiple control systems. Refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256) for more information on IP tables. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series...
  • Page 49 TPMC-15/17 Tilt Series “IP Table Setup” Window The IP ID is the ID number that is used to identify the touchpanel in the control system’s IP table. The IP ID should match the IP ID set in the SIMPL Windows program.
  • Page 50 The on-screen keyboard can be used in any of the embedded applications, for example, enter a web address, enter data into a spreadsheet, etc. Exit the on-screen keyboard by selecting File | Exit. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O TPMC-15/17 Tilt Series Warning: An event occurred that may affect the normal operation of the unit.
  • Page 51 To reboot the touchpanel, press Save & Reboot, located in the SHUTDOWN section of the SETUP MENU. To turn off the touchpanel, press Shut Down, located in the SHUTDOWN section of the SETUP MENU. This is the recommended method for powering down the touchpanel.

  • Page 52: Cable Management

    All versions of the TPMC-15 and TPMC-17 use a built-in strain relief to prevent accidentally disconnecting vital cables and provide strain-relief to connectors on cables and the touchpanel. Refer to the following illustration to use the built-in strain relief mechanism to secure cables to the touchpanel.

  • Page 53: Recommended Cleaning

    Wipe touchscreen clean and avoid ingress of moisture beneath the bezels. Programming For information on programming the TPMC-15 or TPMC-17 touchpanels, refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350). Operations Guide - DOC. 6344 POWER:...

  • Page 54: Uploading And Upgrading

    Instead, compiled files may be distributed from programmers to installers, from Crestron to dealers, etc. Even firmware upgrades are available from the Crestron website as new features are developed after product releases. In those instances, one has the option to upload via the programming software or to upload and upgrade via the Crestron Toolbox.
  • Page 55 1. Ensure that all devices are connected to the control processor and the control processor is connected via serial cable to the PC. 2. Open Crestron Toolbox and click Tools | Manage Address Book to display a list of available devices. Select Serial on COM1 as the connection type.
  • Page 56 Touchpanel Media Centers Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O Network Device Tree To view a specific device, expand the network device tree by clicking +. Expand the network device tree till the device to be managed is selected.
  • Page 57 TPMC-15/17 Tilt Series Direct Serial Communication Crestron devices that have an RS-232 port can be connected directly to a PC. To prepare the touchpanel for direct communication from a PC, refer to the following figure. Connect the RS-232 port of the computer directly to the RS-232 port of the touchpanel using Crestron Cable Number STCP-502PC or equivalent.
  • Page 58 Touchpanel Media Centers Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O Crestron Toolbox Address Book Setup 6. Select Tools | System Info or click the System Info icon Select Touchpanel Direct from the drop down list if it is not already selected.
  • Page 59 Serial ” on page 53 for instructions. 2. While connected to the touchpanel, select Functions | Ethernet Addressing. The current IP address, IP mask and default router are displayed. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Touchpanel Media Centers...
  • Page 60 CAT5 straight through cables with 8-pin RJ-45 connectors to connect the LAN port on the touchpanel and the LAN port on the PC to the Ethernet hub. Alternatively, you can use a CAT5 crossover cable to connect the two LAN ports directly, without using a hub.
  • Page 61 Use the following instructions to create the IP table. Operations Guide - DOC. 6344 5. Once the cable connections are made, open Crestron Toolbox and click Tools | Manage Address book to display the “Address Book” window. 6. Click Add Entry and type a name for the new device.
  • Page 62 Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O 2. If the touchpanel already has an IP table, it is displayed at the top of the window. 3. Click Add Entry to add a new IP table entry or select an existing IP entry from the list and click Modify Entry.

  • Page 63: Troubleshooting Communications

    Crestron Isys i/O TPMC-15/17 Tilt Series NOTE: When an IP table is sent to the touchpanel, the previously loaded IP table is overwritten. Troubleshooting Communications Use the following checklist if communication cannot be established with the control processor. Operations Guide - DOC. 6344 6.

  • Page 64: Uploading A Simpl Windows Program

    Windows or via Crestron Toolbox. Upload via SIMPL Windows Upload via Crestron Toolbox Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O 1. Start SIMPL Windows. 2. Select File | Open to view the “Open” window, navigate to the SIMPL Window file (.smw), and click Open.

  • Page 65: Uploading A Vt Pro-E Project

    The compiled VT Pro-e project file can be uploaded to the touchpanel using VT Pro-e or the Crestron Toolbox. While the touchpanel can use project files that are located on a removable drive or a network drive, projects loaded with VT Pro-e or Operations Guide - DOC.
  • Page 66 Touchpanel Media Centers the Crestron Toolbox become the default touchpanel project. Other touchpanel projects can be selected from the “Select Project” section of the SETUP MENU described on page 32. Upload via VT Pro-e Upload via Crestron Toolbox Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Crestron Isys i/O 1.
  • Page 67 Selecting Send Modified Files Only will only send files that are different from those that are currently stored in the touchpanel. Note that if any pages in the panel are not present in the project, those pages will be deleted from the panel.

  • Page 68: Firmware Upgrade

    To take advantage of all the touchpanel features, it is important that the unit contains the latest firmware available. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted.
  • Page 69 7. Click Open and the file transfers to the unit. “File Transfer” Window 8. The “Firmware” window indicates the new firmware version. Click Close after the touchpanel automatically reboots. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Touchpanel Media Centers...

  • Page 70: Operation

    1. Executables/Scripts brought in on external media The implementation of the TPMC-15/17 series has restrictions on starting any application or script. The only applications that can be started are those allowed by Crestron, and these can only be started from the Crestron project. 2. Downloaded Program/Script The browser is customized in such a way that files cannot be downloaded.
  • Page 71 TPMC-15/17. ActiveX and Java The TPMC-15/17 has ActiveX Disabled, and has no Java Virtual Machine installed. These applets cannot run on the TPMC-15/17. Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series Touchpanel Media Centers...

  • Page 72: Problem Solving

    Touchpanel Media Centers Problem Solving Troubleshooting The table after this paragraph provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-15/17 Touchpanel Troubleshooting (continued on following page) Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series...

  • Page 73: Further Inquiries

    For assistance in your local time zone, refer to the Crestron website (www.crestron.com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 74: Software License Agreement

    This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software.
  • Page 75 “applets” incorporated into the Software), the accompanying media and printed materials, and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.

  • Page 76: Return And Warranty Policies

    CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures.

  • Page 77: Microsoft Windows Xp Embedded End User License Agreement

    Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
  • Page 78 SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). o If Crestron provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
  • Page 79 ™ Crestron Isys i/O TPMC-15/17 Tilt Series Touchpanel Media Centers This page intentionally left blank. Operations Guide - DOC. 6344 Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17 Tilt Series...
  • Page 80 Crestron Electronics, Inc. Operations Guide – DOC. 6344 15 Volvo Drive Rockleigh, NJ 07647 (2012991) Tel: 888.CRESTRON 06.05 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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