Touchscreen; Touchscreen Shows "Not Responding; Touchscreen Shows "Fabscreen Has Stopped; Touchscreen Flashes - Snapmaker 2.0 Troubleshooting Manual

Hardware

Touchscreen

Touchscreen Shows "not responding"

The Touchscreen shows the machine isn't responding, would you like to reconnect. This can happen pre- and
mid-printing.
Possible Causes
• The Controller is broken.
• The Touchscreen cable is connected wrongly.
• The Touchscreen itself is broken.
Actions
1. Check the condition of the light at the backside of the Controller. Normally it should be breathing steadily.
- If it's not breathing, the Controller might have an issue. Replacing it might solve the problem.
- If it breathes slowly, launch Snapmaker Luban and connect your computer with the machine using a USB
cable. If Luban has no problem connecting with and controlling the machine, then the Controller is fine.
2. If Luban can control the machine, then the Touchscreen cable might be the problem. Unplug the Touchscreen
cable from the Controller, flip the cable connector 180°, and plug it back in. If this doesn't solve the problem,
then the Touchscreen might be the problem. Replacing it might solve the problem.

Touchscreen Shows "Fabscreen has stopped"

Possible Causes
• There is a bug in the firmware.
• G-code file is too large. This usually happens when you transfer the file from Luban to the machine via Wi-Fi.
• G-code file can't be parsed by the Touchscreen. This may happen if the G-code file is generated by a
third-party software that Snapmaker isn't compatible with.
Actions
1. Update the firmware. For the latest version,
visit https://forum.snapmaker.com/t/snapmaker-2-0-firmware-updates-and-downloads/5443/12.
2. Try a smaller G-code file.
3. Download the latest version of Snapmaker Luban from https://luban.xyz/, and try to generate the G-code file
on Snapmaker Luban.

Touchscreen Flashes

The Touchscreen flashes as in the video: https://youtu.be/ZwH8v3V9ETo.
|
02