Hardware
3. If the problem persists after you have tried the options above, and your built-in camera can't find the finest
line while auto focusing (see picture below), then the Laser Module should be replaced.
Machine Is Stuck in Processing during Auto Focus
During auto focus, the machine is stuck in the Processing screen (see picture below) and won't finish the
process.
Possible Cause
• The laser shade is impeding auto focus.
Actions
Twist to remove the bottom half of the laser shade, and see if the problem persists. If so, please export the log
file from the Touchscreen to your USB drive and send it to support@snapmaker.com for further investigation. For
how to export the log file,
see https://drive.google.com/file/d/189CIUW4D4o_Qm2mY2j63N3rKzn7n3zZp/view.
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