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Hardware
Enclosure
Enclosure Isn't Detected Or Recognized
The Enclosure of Snapmaker 2.0 isn't recognized by the machine. That is, when it's connected to the machine,
there is no Enclosure icon on the Touchscreen.
Possible Causes
• The firmware is outdated.
• The Converter of the Enclosure is broken.
• The Hall switch is broken, which could result in Enclosure being recognized while the switch is not connected
to the Converter, and vice versa, when it's supposed to act the other way around.
• The enclosure cable is broken.
• The enclosure port (addon 3) on the Controller is damaged.
Actions
1. Download the latest firmware from
https://forum.snapmaker.com/t/snapmaker-2-0-firmware-updates-and-downloads/5443/12
your USB disk. Insert the disk into the Controller. On Touchscreen, tap Files, select the firmware file (in .bin
format) and the machine will update. A video tutorial is also available from
https://drive.google.com/file/d/1zdfpdYFZZ7IMv6LQgJjAWcxlprqoqZf6/view?usp=sharing.
Note: The disk should be formatted as FAT32, otherwise it won't be recognized by the machine.
2. Remove all cables from the Converter, and only connect the enclosure cable to the Controller. See if the
Enclosure can be recognized by the machine. If yes, then connect other cables to the enclosure converter one
by one.
- If the machine cannot recognize the machine after connecting the Hall switch, there is something wrong
with the hall switch. Replacing a new hall switch is needed.
- If the machine cannot recognize the machine when the enclosure is only connected to the controller, please
go to Step 3.
3. Use a multimeter to test whether the enclosure cable is fine. Set the multimeter to buzz mode and test the
pins inside each connector of the enclosure cable two by two, in order of 1 & A > 2 & B > 3 & C > 4 & D (see
pictures below).
- If the cable is fine, you will hear a buzz sound. Then, go to step 4 & 5.
- If there is no buzz sound, the cable is broken. Replacing it might solve the problem.
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