Luban Won't Generate G-Code File; Luban Shows "Cannot Open This Port - Snapmaker 2.0 Troubleshooting Manual

Software
Luban Won't Generate G-code File
The Snapmaker Luban fails to generate G-code files. The progress bar gets stuck.
Possible Causes
• This is an old version of Luban.
• There is a bug in the software.
• The file is too large to be parsed.
Actions
1. Download and install the latest version from https://snapmaker.com/product/snapmaker-2/downloads.
2. Restart or reinstall the Snapmaker Luban.
3. Try a smaller G-code file that is less than 100 MB.

Luban Shows "Cannot open this port"

Possible Cause
• You selected the wrong COM port.
Actions
1. Connect the machine to a computer with a USB cable, and then turn on the machine.
2. Press the Win key and the R key at the same time.
3. Type devmgmt.msc in the search box and click OK.
4. Expand Ports (COM & LPT), and the correct COM port to connect is the one with CH340 in its name.
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