Acquire Failed Message; Card Replacement - Avaya Communication Server 1000M Single Group Manual

Hospitality integrated voice services fundamentals
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Acquire failed message

In some instances, Hospitality Integrated Voice Services may have more ports equipped than
are being used. For example, eight ports were purchased and there are only enough available
Agents in the License to support five additional agents. Another possibility is that expansion
may have been planned into the purchase of Hospitality Integrated Voice Services, and more
ports are equipped than are currently needed.
Each equipped port on the Hospitality Integrated Voice Services card attempts to log in when
the card is powered up. The "acquire failed" messages indicate the application on the
Hospitality Integrated Voice Services card is attempting to log in and communicate with the
system ports. When ports are not assigned on the system, the "acquire failed" message is
received.
To prevent excess generation of "acquire failed" messages on the Hospitality Integrated Voice
Services card, follow the steps in
Note:
If the Hospitality Integrated Voice Services card is reset, perform after
acquire failed message
Responding to an acquire failed message
1. At the CLI Main Menu: SAdmin/, SMaint/, PAdmin/, AAdmin/, ADebug/, MIVS/,
2. At the prompt LOading/, MAnaging/, BAckup/?, enter MA.
3. At the prompt List, SHdow, TErmin, RUN,?, enter TE 7; TE 6;TE 5;TE 4.

Card replacement

The Hospitality Integrated Voice Services card is based on PC Card technology. This allows
the Hospitality Integrated Voice Services card to be removed from the IPE shelf indefinitely or
a Hospitality Integrated Voice Services card to be replaced without losing the configuration
data.
Follow the steps in
replace the Hospitality Integrated Voice Services card.
Hospitality Integrated Voice Services Fundamentals
on page 95 the reset.
LOgout, ?, enter AA.
Note:
Terminate only the number of applications equal to the unused ports. For
example, If only using 6 of eight ports, only terminate two instances of the
application: TE 7 and TE 6.
Replacing a Hospitality Integrated Voice Services card
Responding to an acquire failed message
Card replacement
on page 95.
Responding to an
on page 96 to
March 2013
95

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