Diagnostic Tools For Troubleshooting; Hospitality Integrated Voice Services Card Status Led Indicator; Self-Test - Avaya Communication Server 1000M Single Group Manual

Maintenance

Diagnostic tools for troubleshooting

Use diagnostic tools to troubleshoot problems in the system, including problems with the
Hospitality Integrated Voice Services card. When diagnosing Hospitality Integrated Voice
Services problems, it may be necessary to use more than one of the following diagnostic tools:
• LED indicators
• display codes
• card self-tests
• sanity monitoring
• LD commands
• history files

Hospitality Integrated Voice Services card status LED indicator

The Hospitality Integrated Voice Services card has a card LED indicator at the top of the
faceplate. The card LED is a red LED that indicates the status of the card. If the LED is ON,
the card can be faulty or disabled. When the card is powered on, the card blinks three times
during self-test and then it stays ON if functioning correctly. If the card is not functioning
correctly, the LED turns ON without blinking and stays ON. The LED turns OFF when the card
is software-enabled.

Self-test

Each Hospitality Integrated Voice Services card automatically performs a self-test when it is
inserted into an operating system module or when the system is powered up or reset.
The self-test checks general Hospitality Integrated Voice Services card functions and
determines whether they are operating correctly. The self-test is useful when the cards are first
installed, as the card automatically starts the self-test upon insertion and provides an
immediate indication of its operating status.
The self-test is a detailed test and analysis of the installed hardware, both to determine the
integrity of the hardware and to establish the configuration of the Hospitality Integrated Voice
Services card by checking the processor, the RAM capacity, the Flash memory, the DSP, and
so on. The elements that are self-tested are listed in
Services card self-test elements
90 Hospitality Integrated Voice Services Fundamentals
on page 91.
Comments? infodev@avaya.com
Table 27: Hospitality Integrated Voice
March 2013