Faxes Are Not Being Sent Correctly - Canon MultiPASS C530 Software Manual

Faxes Are Not Being Sent Correctly

Is the operation panel blank?
You might have a power problem. Check that the power cord is plugged securely into the unit,
and that your electrical source is OK.
Is the unit set correctly for the type of telephone line in use (pulse/tone)?
If you have a pulse line, be sure the unit is set for pulse dialing. If you are not sure about what
type of line you have, contact your local phone company.
Is the MultiPASS warm to the touch?
The unit might have overheated and shut itself off. Turn the unit off and let it cool down for
several minutes. However, faxes in memory will be lost. Try using the unit again.
Did a document not feed correctly through the Automatic Document Feeder (ADF)?
Remove the document, stack it, and feed it into the unit again.
Are errors being reported when you send a fax?
Make sure Error Correction (ECM) mode is on (see
should help with problems due to poor telephone lines. However, you might have to try again. If
the receiving fax unit does not support ECM transmission, the document is received in the
normal mode without error checking.
Chapter 7
page 6-10). ECM sending or receiving
Frequently Asked Questions 7-4