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C
B
J
P
M
PASS
OLOR
UBBLE
ET
RINTER
ULTI
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• S
• C
C530/C560
AX
CANNER
OPIER
User's Manual

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Table of Contents

   Related Manuals for Canon MultiPASS C560

   Summary of Contents for Canon MultiPASS C560

  • Page 1 ™ PASS ™ OLOR UBBLE RINTER ULTI • S • C C530/C560 CANNER OPIER User's Manual...
  • Page 2 ©1999 Canon Computer Systems, Inc. Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS system. All statements, technical information, and recommendations in this guide and in any guides or related documents are believed reliable, but...
  • Page 3 Trademarks Canon, BCI, BJ, Bubble Jet, MultiPASS, ScanGear, and UHQ are trademarks and SelectExchange is a service mark of Canon Inc. All other product and brand names are trademarks or service marks of their respective owners. As an E NERGY ®...
  • Page 4 Users in the U.S.A. PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. Appendix A, Specifications B. Order Information 1. Only a single line, touch-tone or rotary telephone set is to be used.
  • Page 5: Connection Of The Equipment

    Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without “Call Waiting” can be used with your MultiPASS. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
  • Page 6: In Case Of Equipment Malfunction

    Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Customer Care Center.
  • Page 7: Rights Of The Telephone Company

    RIGHTS OF THE TELEPHONE COMPANY Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user.
  • Page 8 This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 9 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.
  • Page 10: Users In Canada

    Users in Canada PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. Appendix A, Specifications B. Order Information 1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug.
  • Page 11 Canon recommends an individual line following industry standards [e.g., the 2500 (touch tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX without “Camp On” signals is also permissible with your MultiPASS. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
  • Page 12 Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
  • Page 13 Ringer Equivalence Numbers of all the devices does not exceed 5. The REN of this product is 0.3. CANON CANADA INC. 1-800-263-1121 24 HOURS A DAY, SEVEN DAYS A WEEK...
  • Page 14: Table Of Contents

    Supplies and Accessories...1-7 BJ Cartridges and Ink Tanks...1-7 Canon Specialty Papers...1-9 Using Your Documentation...1-10 Type Conventions Used in This Manual...1-11 Getting Help From Canon ...1-14 Servicing the MultiPASS ...1-15 Important Safety Instructions...1-16 Main Components of the MultiPASS ...1-21 Front View ...1-21 Back View...1-23...
  • Page 15 Setting the Paper Thickness Lever ...2-9 Loading Paper ...2-14 Guidelines ...2-14 Loading Paper in the Multi-Purpose Tray ...2-17 Loading Envelopes ...2-23 Using Canon’s Specialty Papers...2-26 Specialty Paper Guidelines...2-26 Printing on High Resolution Paper...2-30 Printing on Fabric Sheets...2-35 Printing on Banner Paper ...2-39 Chapter 3: Printing Printing a Document ...3-3...
  • Page 16 Saving a Custom Print Mode as a File ...3-21 Setting Paper Options ...3-23 Setting Other Print Features...3-28 Creating or Changing a Stamp ...3-31 Setting Default Printer Options ...3-40 Displaying Printer Driver Information...3-40 Working With Print Options (Windows NT)...3-41 Changing the Printer Settings: A Summary ...3-41 Choosing a Print Mode...3-42 Changing the Print Mode Settings...3-45 Editing a Custom Print Mode ...3-54...
  • Page 17 Chapter 4: Document Handling Document Requirements for Faxing, Copying, and Scanning ...4-2 Problem Documents ...4-4 Scanned Image Area ...4-5 Selecting Automatic/Manual Document Feed ...4-6 Loading Documents for Automatic Feed...4-8 Loading Documents for Manual Feed ...4-17 Copying Documents ...4-21 Setting the Paper Type for Color Copying ...4-25 Setting the Length of the Bottom Margin for Color Printing...4-27 Chapter 5: Sending Faxes Preparing to Send a Fax...5-3...
  • Page 18 Sequential Broadcasting...5-22 Sending a Document to More Than One Destination ...5-22 Delayed Sending...5-27 Sending Other Documents While the MultiPASS is Set for Delayed Sending ...5-27 Documents Stored in Memory ...5-28 Printing a List of Documents in Memory ...5-28 Printing a Document in Memory ...5-29 Deleting a Document From Memory ...5-34 Special Dialing...5-36 Dialing Through a Switchboard ...5-36...
  • Page 19 Chapter 7: Maintenance MultiPASS Guidelines...7-2 Periodic Cleaning ...7-4 Cleaning the Outside of the MultiPASS...7-4 Cleaning the Interior of the MultiPASS...7-5 BJ Cartridges and Ink Tanks...7-14 Maintenance ...7-16 Using Ink...7-17 Testing and Cleaning the BJ Cartridge Print Head ...7-18 When to Replace the BJ Cartridge ...7-21 Replacing the BJ Cartridge ...7-23 Replacing an Ink Tank in the BC-21e Color BJ Cartridge...7-33 Storing a BJ Cartridge ...7-41...
  • Page 20 Print Quality Problems...8-24 Color Printing and Copying Problems...8-26 Paper Feeding Problems ...8-30 Faxing Problems...8-33 Telephone Problems...8-40 Copying Problems...8-42 General Problems...8-43 If the Power Goes Out ...8-45 MultiPASS Hardwware Cannot Initialize ...8-47 Appendix A: Specifications Printing Specifications ...A-2 BJ Cartridges...A-7 Facsimile...A-8 Copier ...A-11 Scanner ...A-13 MultiPASS Desktop Manager for Windows...A-18...
  • Page 21 ❏ Supplies and Accessories...1-7 BJ Cartridges and Ink Tanks ...1-7 Canon Specialty Papers ...1-9 ❏ Using Your Documentation...1-10 Type Conventions Used in This Manual...1-11 ❏ Getting Help From Canon...1-14 Servicing the MultiPASS ...1-15 ❏ Important Safety Instructions ...1-16 Chapter 1 Chapter 1...
  • Page 22 ❏ Main Components of the MultiPASS ...1-21 Front View...1-21 Back View...1-23 Inside View...1-24 Operation Panel...1-25 Special Function Buttons ...1-26 Chapter 1 Introduction...
  • Page 23: Chapter 1 Introduction

    Welcome Thank you for purchasing the Canon MultiPASS — the multi-talented color printer for your home office and the whole family. We are sure that your MultiPASS will provide all you need in one machine: Color Bubble Jet printer, plain paper fax, PC fax, color copier, and color scanner.
  • Page 24: Main Features Of The Multipass

    In addition, you can attach a telephone and/or an answering machine to your MultiPASS. Your MultiPASS includes the MultiPASS Desktop Manager for Windows® software, version 3.10. This exclusive Canon software package provides you with a “PC Fax” — you can print, fax, scan, and use the telephone from within your computer’s Windows environment.
  • Page 25: Using The Multipass With The Multipass Desktop Manager For Windows

    Using the MultiPASS With the MultiPASS Desktop Manager for Windows Canon’s MultiPASS Desktop Manager for Windows allows you to use the printing, faxing, scanning, and telephone functions of your MultiPASS directly from your computer. For more details on using your MultiPASS with the MultiPASS Desktop Manager, refer to the MultiPASS Desktop Manager Software Guide.
  • Page 26: Hardware And Software Requirements

    CD-ROM drive, or access to one over a network connection 256-color SVGA monitor or better Bi-directional shielded IEEE-1284-compatible parallel cable 6.6 feet (2 meters) in length or shorter. (For help purchasing the correct cable, contact your Canon dealer.) Chapter 1 Introduction...
  • Page 27: Supplies And Accessories

    Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-OK-CANON (1-800-652-2666). If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-385-2155. BJ Cartridges and Ink Tanks Your MultiPASS comes with: One BC-21e Color BJ®...
  • Page 28 BJ cartridge. See tanks. Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet products than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.
  • Page 29: Canon Specialty Papers

    Glossy Photo Paper Banner Paper Brilliant White Paper High Resolution Paper T-Shirt Transfers Greeting Cards Bubble Jet Paper (water resistant) Fabric Sheet Transparencies Back Print Film High Gloss Film Chapter Paper Chapter 1 Handling, for details on Canon’s Specialty Papers. Introduction...
  • Page 30: Using Your Documentation

    You can also purchase the optional Canon BC-22e Photo Kit, which includes everything you need to produce photo-realistic images: BC-22e Photo BJ Cartridge SB-21 Ink Cartridge Storage Box Canon High Resolution Paper (60 sheets) Using Your Documentation Your MultiPASS includes the following documentation to help you learn how to use your unit...
  • Page 31: Type Conventions Used In This Manual

    MultiPASS Desktop Manager Software Guide This online manual (in Adobe Acrobat format) describes how you use the MultiPASS Desktop Manager, which is a software application that provides all the PC faxing and scanning capabilities of your MultiPASS. If you plan to use the PC faxing and scanning features of the MultiPASS, you must install the MultiPASS Desktop Manager software.
  • Page 32 Notes provide advice on using the MultiPASS more effectively, describe operating restrictions, and tell you how to avoid minor difficulties. Reading these is recommended to make the most of your unit and its functions. default document or menu buttons transaction number TX/RX NO.
  • Page 33 In addition, this manual uses distinctive typefaces to identify the buttons you press, the lights on the operation panel, and any commands you enter at your computer. The names of buttons and lights you see appear in this typeface: What you see in the LCD display appears in this typeface: REGISTRATION. Chapter 1 Alarm Introduction...
  • Page 34: Getting Help From Canon

    Or for a charge of $2.50 per minute, to a maximum of $25.00 per call (1-900-246-1200) To find out about all Canon products and accessories, to download the latest drivers, and to explore all your technical support options incuding e-mail support, visit the Canon Computer Systems, Inc.
  • Page 35: Servicing The Multipass

    Save your sales receipt for proof of purchase. In the event that your printer needs service, you will need your proof of purchase to obtain warranty service. Be sure to fill out the Registration card and send it in. This will help Canon give you better support service.
  • Page 36: Important Safety Instructions

    Never attempt to disassemble the unit: opening and removing its interior covers will expose you to dangerous voltages and other risks. Refer all servicing to a Canon Authorized Service Facility (ASF). Call the Canon Customer Care Center for details.
  • Page 37 Do not allow small objects (such as pins, paper clips, or staples) to fall into the MultiPASS. If something does fall into it, unplug the unit immediately and call the Canon Customer Care Center. To avoid spillage in or around the unit, do not eat or drink near the unit. If you spill liquid or if any substance falls into the unit, immediately unplug the unit and call the Canon Customer Care Center.
  • Page 38 Do not stack boxes or furniture around the power outlet. Keep the area open so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the MultiPASS, unplug the unit immediately and call the Canon Customer Care Center.
  • Page 39 Always lift the MultiPASS as shown below. Do not lift it by its multi-purpose tray, document support, or document tray. Unplug the MultiPASS from the wall outlet and refer service to qualified personnel under the following conditions: When the power cord or plug is damaged or frayed. If liquid has spilled into the unit.
  • Page 40 If the unit does not operate normally when you have followed the instructions in this manual. Adjust only those controls that are covered by the operating instructions in this manual. Improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation.
  • Page 41: Main Components Of The Multipass

    Main Components of the MultiPASS Before using your MultiPASS, take a few moments to look over the unit and become familiar with its components. Front View AUTOMATIC DOCUMENT FEEDER (ADF) AND PRINTER COVER Holds documents to be scanned. PAPER GUIDE Keeps print media in position.
  • Page 42 Front View (continued) DOCUMENT TRAY When open, holds scanned documents as they exit the MultiPASS. When closed, serves as a cover for the operation panel. PAPER OUTPUT GUIDES Hold high resolution paper when using the BC-22e Photo BJ Cartridge. Also hold banner paper.
  • Page 43: Back View

    Back View POWER CORD CONNECTOR Chapter 1 PARALLEL INTERFACE PORT TELEPHONE/ANSWERING MACHINE JACK DATA MODEM JACK TELEPHONE LINE JACK Introduction 1-23...
  • Page 44: Inside View

    Inside View CARTRIDGE BUTTON Press this button to move the cartridge holder to its center position for installing or replacing the BJ cartridge or ink tank. PAPER THICKNESS LEVER Adjust for the type of print media you are using. Chapter 1 CARTRIDGE HOLDER Introduction...
  • Page 45: Operation Panel

    Operation Panel Color/B&W BUTTON DOCUMENT FEED LEVER OPER SYMBOLS Tone NUMERIC BUTTONS Redial/Pause BUTTON Hook BUTTON Coded Dial BUTTON Chapter 1 LCD DISPLAY Receive Mode BUTTON MultiPASS C530 Alarm Redial /Pause Coded Dial Color / B&W Receive Mode Copy Resolution Stop Hook Start / Scan...
  • Page 46 Document Feed Lever Sets the Automatic Document Feeder (ADF) to multipage documents or to B (manual document feed) for feeding single sheets. Color/B&W Button Sets the unit for color or black & white transmission or copying. For color transmission or color copying, press this button to turn on its light.
  • Page 47 Redial/Pause Button Redials the last number that was dialed using the numeric buttons (regular dialing). Also enters pauses between or after the telephone/fax number when dialing or registering numbers. Hook Button Engages or disengages the telephone line. Coded Dial Button Press this button and a two-digit code to dial a fax/telephone number that you have registered for coded speed dialing.
  • Page 48: Special Function Buttons

    Special Function Buttons Chapter 1 Data Registration Space Memory Reference Report Cleaning Clear Function Resume Introduction 1-28...
  • Page 49 Data Registration Button Accesses the different menus for setting speed dialing, user preferences, sending and receiving options, and many other important settings. Buttons Scroll through the settings so you can see other selections in the menus during data registration. Memory Reference Button Performs operations with documents currently stored in memory, including printing a list of documents, printing a document, and deleting a document.
  • Page 50 Cleaning Button Prints the nozzle check and performs cleaning operations for the BJ cartridge print head and unit rollers. Clear Button Clears an entire entry when registering information. Function Button/Light Accesses the special function buttons. To use the special function buttons, press this button to turn on its light.
  • Page 51 ❏ Loading Paper...2-14 Guidelines ...2-14 Loading Paper in the Multi-Purpose Tray...2-17 ❏ Loading Envelopes...2-23 ❏ Using Canon’s Specialty Papers ...2-26 Specialty Paper Guidelines ...2-26 Printing on High Resolution Paper ...2-30 Printing on Fabric Sheets ...2-35 Printing on Banner Paper ...2-39...
  • Page 52: Print Media Requirements

    Print Media Requirements You can stack the following media in the multi-purpose tray: Type Plain paper 20 lb. (75 g/m paper Envelopes Glossy photo paper Banner paper Brilliant white paper Letter High resolution paper Chapter 2 Size Weight Letter 17–24 lb. (8.5 ×...
  • Page 53 Type T-shirt transfers Greeting cards Bubble Jet paper Fabric sheets Transparencies Back print film High gloss film For specifications on the printable area of papers and envelopes, see Specifications. Chapter 2 Size Weight Letter Regular, half-fold A4, Letter 9.5 × 14 in. (241.3 ×...
  • Page 54: Selecting Print Media

    Be sure to test print media before purchasing a large quantity. If you have any questions on whether a particular medium is suitable for your MultiPASS, please contact your local Canon dealer.
  • Page 55 No. 10 or European DL. Glossy Photo Paper Canon Glossy Photo Paper is a high gloss, thick paper that produces the look and feel of a photograph. Use this paper with the BC-22e Photo BJ Cartridge to produce photo-realistic prints from your MultiPASS.
  • Page 56 High Resolution Paper Canon High Resolution Paper is designed to produce near-photographic quality print output with sharp and vivid graphics. For best results, use Canon High Resolution Paper with the optional BC-22e Photo BJ Cartridge to produce images comparable to your favorite photographs.
  • Page 57 Back print film is printed on the back (non-glossy) side of the film in mirror image and then viewed from the front (glossy) side using a backlit device, such as a light box. For more details, ask your Canon dealer or refer to the manual supplied with the film.
  • Page 58: Print Media Guidelines

    Assorted Paper Starter Kit If you would like to try some of the papers described above, look for Canon’s Starter Kit. It contains an assortment of five paper types. Canon Photo Kit Canon’s Photo Kit includes the BC-22e Photo BJ Cartridge, the SB-21 Ink Cartridge Storage Box, and 60 sheets of Canon High Resolution Paper.
  • Page 59: Setting The Paper Thickness Lever

    Set to the left (m) for paper and most other print media. Set to the right (A) for envelopes and Canon Fabric Sheet. If the paper thickness lever is not set correctly before printing, smudging and poor print quality may result.
  • Page 60 Set the paper thickness lever as follows: 1. Open the document tray. Chapter 2 Paper Handling 2-10...
  • Page 61 2. Open the ADF by grasping the document guides and lifting. If the ADF does not open easily, slide the document guides outward and then open the ADF. Chapter 2 DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE...
  • Page 62 3. Press the cartridge button The cartridge holder moves to the center of the unit. Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS. Chapter 2 Paper Handling 2-12...
  • Page 63 4. Set the paper thickness lever. Set to the left ( m ) for paper and most other print media. Set to the right ( A ) for envelopes and Canon Fabric Sheet. 5. Press the cartridge button The cartridge holder moves to its home position on the right side of the unit.
  • Page 64: Loading Paper

    6. Close the ADF. 7. Close the document tray. Loading Paper You can stack paper in the multi-purpose tray to feed it automatically into the MultiPASS. Certain environmental conditions, such as extreme temperatures or humidity, can cause some print media to feed incorrectly in the multi-purpose tray. If you have trouble with print media becoming skewed or multiple sheets being fed, do not stack them in the multi-purpose tray, but feed them one sheet at a time.
  • Page 65 Make sure there are no gaps between the stack of paper and the paper guide or the right side of the multi-purpose tray. NO GAP HERE Do not leave paper stacked in the multi-purpose tray for long periods of time; longer sheets of paper may become bent or curled over time.
  • Page 66 If your printed page contains a large amount of graphics, the ink on the page may be damp due to the print density. Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry. Then remove the page being careful not to touch the document tray (if it is open).
  • Page 67: Loading Paper In The Multi-purpose Tray

    Loading Paper in the Multi-Purpose Tray 1. Make sure the paper thickness lever is set to the left m . Setting the Paper Thickness Lever To avoid paper jams, smearing, and other problems, do not open the ADF to set the paper thickness lever while the MultiPASS is printing.
  • Page 68 2. Pull the paper rest up until it stops. Chapter 2 Paper Handling 2-18...
  • Page 69 3. Move the paper guide to the left to match the size of your paper. Chapter 2 Paper Handling 2-19...
  • Page 70 4. Prepare a stack of paper by fanning the edge that will feed into the unit first, and then tapping the stack on a flat surface to even its edges. Chapter 2 Paper Handling 2-20...
  • Page 71 5. Insert the stack into the multi-purpose tray until it stops, so that the right edge of the stack is aligned with the right side of the multi-purpose tray. The multi-purpose tray holds up to 100 sheets of plain paper — 20 lb. (75 g/m paper.
  • Page 72 6. Slide the paper guide snugly against the left edge of the stack. The MultiPASS is now ready to print. Chapter 2 Paper Handling 2-22...
  • Page 73: Loading Envelopes

    Loading Envelopes You can stack up to 10 envelopes in the multi-purpose tray to feed them automatically into the MultiPASS. 1. Make sure the paper thickness lever is set to the right A. Setting the Paper Thickness Lever To avoid paper jams, smearing, and other problems, do not open the ADF to set the paper thickness lever while the MultiPASS is printing.
  • Page 74 2. Arrange the stack of envelopes on a firm, clean surface, and press down firmly on the edges to make the folds crisp. Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. Also, press firmly on the area that corresponds to the edges of the flap. 3.
  • Page 75 4. Make sure the flaps of the envelopes are flat and not curled. FLAP 5. Insert the stack of envelopes into the multi-purpose tray until it stops, so that the right edge of the stack is aligned with the right side of the multi-purpose tray. Then slide the paper guide snugly against the left edge of the stack.
  • Page 76: Using Canon's Specialty Papers

    Specialty Paper Guidelines Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.
  • Page 77 Let the printed sheets of film or paper dry completely before storing them. Paper Type Canon High Gloss Film Canon Glossy Photo Paper Canon Fabric Sheet Canon Transparencies...
  • Page 78 When loading transparencies or back print film, insert one sheet of plain paper as the last sheet in the stack. Do not leave film in the multi-purpose tray for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and handling film.
  • Page 79 Uncurling Back Print Film Follow these steps to uncurl back print film: 1. Cover the nonglossy side of the film with a sheet of plain paper. 2. Roll the film and paper up in the direction opposite to the curl. Do not roll the film too tight.
  • Page 80: Printing On High Resolution Paper

    3. Keep the film rolled up for about five minutes. You may want to fasten the roll with a small piece of tape. Printing on High Resolution Paper To load High Resolution Paper in the MultiPASS, follow the same procedure as for loading paper in the multi-purpose tray.
  • Page 81 1. Raise both paper output guides to a vertical position. Always raise both paper output guides. 2. When you finish printing on High Resolution Paper or Banner Paper, lower the paper output guides. Always lower the paper output guides when using the MultiPASS as a fax machine; in the raised position they can cause the faxes to pile up and jam.
  • Page 82 Using the Cleaning Sheet Canon’s High Resolution Paper is designed for high quality printing. This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (200 sheets) you need to use the cleaning sheet, provided with the paper, to remove paper dust from the unit’s rollers;...
  • Page 83 2. Remove the covers from the two pieces of tape on the cleaning sheet. 3. With the sticky side out (toward you) and down (going into the multi-purpose tray), insert the sheet into the multi-purpose tray until it stops, so that the right edge of the sheet is aligned with the right side of the multi-purpose tray.
  • Page 84 4. Open the document tray. 5. Press Function Function 6. Press Cleaning NOZZLE CHECK Cleaning 7. Use to select ROLLER CLEANING. ROLLER CLEANING Chapter 2 Paper Handling 2-34...
  • Page 85: Printing On Fabric Sheets

    The MultiPASS feeds the cleaning sheet into the MultiPASS and cleans the rollers. Printing on Fabric Sheets Fabric Sheets for Canon printers come with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the fabric sheet.
  • Page 86 Follow this procedure to load and print on Fabric Sheets: 1. Make sure the paper thickness lever is set to the right Setting the Paper Thickness Lever To avoid paper jams, smearing, and other problems, do not open the ADF to set the paper thickness lever while the MultiPASS is printing.
  • Page 87 2. With the cloth side out (toward you) and the open end up (away from the multi-purpose tray), insert one sheet into the multi-purpose tray until it stops, so that the right edge of the sheet is aligned with the right side of the multi-purpose tray. Then slide the paper guide snugly against the left edge of the sheet.
  • Page 88 3. Your MultiPASS is now ready to print. Set your PC to print on the fabric sheet. 4. When the fabric sheet is printed, let it dry for about one hour to allow the ink to dry completely. 5. When dry, peel the film backing from the printed fabric sheet. 6.
  • Page 89: Printing On Banner Paper

    Banner paper is a continuous sheet of paper with perforations at equal distances along its length, where it can be cut to the length required. For best results, use Canon’s Banner Paper. To set up a print job on banner paper, you must decide on the number of sheets you need. The banner can be a maximum of five actual printed pages (for a total of six pages, including the first sheet on which the banner cannot be printed).
  • Page 90 1. Place the MultiPASS near the edge of a table so that the paper can flow over the edge as it exits the unit. Make sure the paper rest is extended. Chapter 2 Paper Handling 2-40...
  • Page 91 2. Make sure the paper thickness lever is set to the left m . Setting the Paper Thickness Lever To avoid paper jams, smearing, and other problems, do not open the ADF to set the paper thickness lever while the MultiPASS is printing. Chapter 2 Paper Handling 2-41...
  • Page 92 3. Raise both paper output guides to a vertical position. Chapter 2 Paper Handling 2-42...
  • Page 93 4. Cut the banner paper along one of the perforations to the length required. Your banner can be up to six sheets (66 inches/1676 mm) long. Chapter 2 Paper Handling 2-43...
  • Page 94 5. Place the banner paper behind the unit on a flat surface. 6. Gently fold along the perforations between the first and second sheets. Chapter 2 Paper Handling 2-44...
  • Page 95 7. Insert the first sheet into the multi-purpose tray until it stops, so that the right edge of the sheet is aligned with the right side of the multi-purpose tray. Make sure the sheets behind the unit are aligned with the multi-purpose tray. Chapter 2 Paper Handling 2-45...
  • Page 96 8. Slide the paper guide against the left edge of the sheet, leaving a 0.04 inch (1 mm) gap between the paper guide and the edge of the sheet. Make sure the sheet is under the tabs on the multi-purpose tray. Chapter 2 Paper Handling 2-46...
  • Page 97 9. Your MultiPASS is now ready to print. Set your PC to print on the banner paper. Allow the paper to flow over the edge of the table as it exits the MultiPASS. Chapter 2 Paper Handling 2-47...
  • Page 98: Chapter 3 Printing

    This chapter provides instructions for printing a document from a Windows application with your MultiPASS and for changing the printer settings. ❏ Printing a Document ...3-3 ❏ Printing Envelopes ...3-4 ❏ Working With Print Options (Windows 98/95) ...3-5 Changing the Printer Settings: A Summary ...3-5 Choosing a Print Mode ...3-6 Changing the Print Mode Settings...3-10 Editing a Custom Print Mode ...3-19...
  • Page 99 ❏ Working With Print Options (Windows NT) ...3-41 Changing the Printer Settings: a Summary...3-41 Choosing a Print Mode ...3-42 Changing the Print Mode Settings ...3-45 Editing a Custom Print Mode...3-54 Deleting a Custom Print Mode...3-55 Saving a Custom Print Mode as a File...3-56 Setting Paper Options...3-58 Setting Default Printing Options...3-64 Displaying Printer Driver Information ...3-66...
  • Page 100: Printing A Document

    Printing a Document Once you have installed the MultiPASS software, you are ready to print a document using the MultiPASS. You can print from any Windows application that supports printing, such as Word for Windows. Printer options are initially installed using default settings, enabling you to print immediately. These options determine what your documents look like when printed.
  • Page 101: Printing Envelopes

    Printing Envelopes When printing envelopes, use the following guidelines for the best results. Use the appropriate size envelope: U.S. Commercial size number 10 or European size DL. Although other envelope sizes might fit in the paper tray, using them may not provide consistent printing results.
  • Page 102: Working With Print Options (windows 98/95)

    Working With Print Options (Windows 98/95) This section provides information on setting and changing your printing options if you are using Windows 98/95. If you are using Windows NT, see the (Windows NT)” section presented later in this chapter. Changing the Printer Settings: A Summary Print options are the settings that determine how your document looks when it is printed.
  • Page 103: Choosing A Print Mode

    5. To save the changes and close the Printer Properties dialog box, click OK. To save the changes and leave the dialog box open, click Apply. To close the dialog box without saving any changes, click Cancel. Choosing a Print Mode When printing a document, you choose a print mode.
  • Page 104 To choose a print mode: 1. In the Printer Properties dialog box, select the Main tab. Chapter 3 Printing...
  • Page 105 2. Under Choose Print Mode, select the predefined print mode that best suits your document. With the initial installation of the software, the following factory-defined print modes are available: Text Click if the majority of your document consists of text. Auto Click to have the system check the contents of the document.
  • Page 106 Draft Click if you would like to print your document quickly but with a lower print quality. The Draft print mode is ideal for longer documents and proofreading purposes. Camera Click to print images taken with a digital camera. The quality and color settings for the mode you select are displayed in the corresponding boxes and illustration area below the Choose Print Mode option.
  • Page 107: Changing The Print Mode Settings

    Changing the Print Mode Settings You can temporarily change the settings for a factory-defined print mode, to print your current document. You can also define and save a custom print mode to fit the needs of a particular print job. Once saved, a custom print mode can be changed and resaved. If you do not save a custom print mode, it is available only for the current print job.
  • Page 108 Setting Quality Print Mode Options You define the following options on the Quality tab in the Printer Properties dialog box. The setting of one quality option may affect the settings available for another quality option. For example, if you set the BJ cartridge as Photo, the Halftoning option is automatically set to Diffusion.
  • Page 109 BJ Cartridge Select the type of cartridge you want to use for printing (such as black, color, or photo). Grayscale Print Select if you want color data in your document converted to grayscale monochrome values. Media Type Click the medium on which you want to print your document (such as plain paper or envelope).
  • Page 110 Fine Click to use a small pattern of dots that creates a smooth appearance with an average range of grayscales. This setting offers a faster printing speed and is best for printing business graphics. Diffusion Click to place individual dots randomly to achieve subtle grayscale gradations. This setting is best suited for documents with finely detailed graphics or photographic images.
  • Page 111 Setting Color Print Mode Options To ensure colors are printed accurately, you set the following options on the Color tab in the Properties dialog box. Chapter 3 Printing 3-14...
  • Page 112 Color Adjustment Select to adjust the differences between display colors and printed colors. If available, select this option if you want to use the image color management (ICM) system used by Windows. Color Balance Move the scroll box to adjust the balance for the listed colors. Move to the right for a darker shade of color, to the left for a lighter shade of color.
  • Page 113 Brightness Adjust the overall darkness of the intermediate colors without changing the coloration for pure white and pure black: Light Click Light if you do not want to adjust the brightness. Normal, Dark, or Very Dark Click for an overall darker appearance. The contrast of the bright areas is higher, and the contrast of the dark areas is lower.
  • Page 114 To save the custom print mode: 1. On the Save tab, enter a name for the new print mode in the Title box. 2. In the Icon Selection box, click an icon to illustrate your new print mode. The icon you select for your custom print mode will then appear in the Choose Print Mode box on the Main tab.
  • Page 115 3. In the Description box, type an internal description of the print mode. 4. Click Save. Adjusting the Order of Displayed Print Modes The factory-defined and custom print mode icons display on the Main tab in a predefined order. If the current order is not convenient for you, you can move the icons, thereby adjusting the display order.
  • Page 116: Editing A Custom Print Mode

    2. Click Move Right or Move Left to move the icon as desired. Or, drag the selected icon to the desired position. The print mode icons display in the order you assign. Editing a Custom Print Mode You can change the settings of any saved custom print mode. For example, you may want to define a different cartridge for a custom print mode you created earlier.
  • Page 117: Deleting A Custom Print Mode

    Deleting a Custom Print Mode When you decide that you no longer need one of your saved custom print modes, you can delete it. You cannot delete a factory-defined print mode. To delete a custom print mode: 1. In the Printer Properties dialog box, on the Main tab, click the custom print mode that you want to delete.
  • Page 118: Saving A Custom Print Mode As A File

    Saving a Custom Print Mode as a File To keep the number of custom print modes stored on the Main tab to a minimum, you can save a print mode as a file. Once a custom print mode is saved, you can delete the print mode from the list of your saved settings.
  • Page 119 Retrieving a Custom Print Mode File When you need to print a document using a print mode you previously saved as a file, you can retrieve the print mode file. To retrieve a custom print mode file: 1. In the Printer Properties dialog box, on the Main tab, click Advanced. 2.
  • Page 120: Setting Paper Options

    Setting Paper Options In addition to choosing the print mode and changing any print quality and color settings, you can set the following options on the Paper tab in the Printer Properties dialog box. Chapter 3 Printing 3-23...
  • Page 121 Page Size Select the size of the page you want to use for your document. Often, the page size specified here is the page size you specified when you created your document in your Windows application. If you want to define your own page size, click Custom. Then, in the Custom Paper Size dialog box, specify the width, height, and unit measure for the size.
  • Page 122 Scaling If you selected Scaled Printing, select the percentage of reduction or enlargement. Page Layout Printing Click if you want to print more than one page on a single sheet of paper. Then, on the Features tab, you can specify the desired page layout options. Setting Other Print Features Banner Printing Click if you want to print a banner.
  • Page 123 Printing a Banner Although your MultiPASS printer is capable of printing a banner, there are some limitations to the banner printing feature. These limitations are as follows: The MultiPASS printer cannot print on the first sheet of banner paper. As a result, when printing, you must always allocate one sheet more than the length of your actual banner.
  • Page 124 To set your banner printing options and print your banner: 1. From within the application that you used to create the banner, click the Print command. 2. In the Print dialog box, under Print Range, specify the range of the pages to print. Remember that you cannot print on the first page of your banner paper.
  • Page 125: Setting Other Print Features

    Setting Other Print Features You set the following options on the Features tab in the Printer Properties dialog box. Chapter 3 Printing 3-28...
  • Page 126 Background Printing Click if you want to continue working in your application while your document is printing. Copies Specify the number of copies of the document you want to print. Reverse Order If you are printing a multi-page document, click if you want to print the last page first. Collate If you are printing multiple copies of a multi-page document, click to have all pages of the document print before the next copy of the document is printed.
  • Page 127 Pages If you selected Page Layout, click the number of pages you want to print on a single sheet of paper. Page Order If you selected Page Layout, click the order in which you want the pages of your document to print on the single sheet of paper.
  • Page 128: Creating Or Changing A Stamp

    Place Stamp Over Text Select if you prefer to print the stamp over the text within your document. This setting, however, may interfere with the readability of your printed document. Instead, clear this option to print the stamp in back of the text within your document. In this case, the text of your document prints over the stamp which may preserve the readability of your printed document.
  • Page 129 To create or change an existing stamp: 1. On the Features tab, in the Stamp box, click one of the following: The existing stamp you want to change None to create a new stamp Chapter 3 Printing 3-32...
  • Page 130 2. Click Stamp Settings. 3. In the Stamp Settings Properties dialog box, specify the features of your stamp on the Text, Color, and Placement tabs. The graphic on the left side of your screen illustrates your selected stamp settings. 4. To save your stamp settings, click Save. When prompted, confirm that you want to save your stamp.
  • Page 131 Specifying the Text of a Stamp You define the following stamp options on the Text tab in the Stamp Settings Properties dialog box. Chapter 3 Printing 3-34...
  • Page 132 Stamp Text Type characters for your stamp. Outline Click the type of border you want around the stamp text, if any. True Type Font Click the type of font you want for your stamp text. Size Click the point size of the font you want for the stamp text. Bold Select if you want to make the stamp text boldfaced.
  • Page 133 Setting the Color of a Stamp You can select a predefined color from the color palette, or customize a color and optionally add it to the palette. You specify the following options on the Color tab in the Stamp Settings Properties dialog box.
  • Page 134 To set the color of the stamp text: Under Palette, select an available color shown in the color palette. The selected color is used for the text of your stamp. To customize a color: 1. Under Palette, select the color that is closest to your desired custom color. 2.
  • Page 135 Setting the Placement of a Stamp You can indicate the position on the page where and how you want the stamp to appear. You set the following options on the Placement tab in the Stamp Settings Properties dialog box. Chapter 3 Printing 3-38...
  • Page 136 Position Select the desired placement on the page. If you want to define your own placement, click Custom. Then in the X-Position and Y-Position boxes, select the X-axis and Y-axis coordinates for the position of the stamp. You can also click the stamp in the page illustration on the left and drag the stamp to the desired position on the page.
  • Page 137: Setting Default Printer Options

    Setting Default Printer Options You can access printer driver options directly from the Windows desktop, before actually printing a document, to change the default settings. To set the default printer options: 1. On the Windows desktop, click Start, point to Settings, and then click Printers. 2.
  • Page 138: Working With Print Options (windows Nt)

    Working With Print Options (Windows NT) This section provides information on setting and changing your printing options if you are using Windows NT. If you are using Windows 98/95, see the (Windows 98/95)” section presented earlier in this chapter. Changing the Printer Settings: A Summary Print options are the settings that determine how your document looks when it is printed.
  • Page 139: Choosing A Print Mode

    3. In the Printer Properties dialog box, on the Main and Paper tabs, specify the desired printer options. 4. If you are dissatisfied with your changes on a particular tab and want to revert to the default settings, click Defaults. 5.
  • Page 140 To choose a print mode: 1. In the Printer Properties dialog box, select the Main tab. Chapter 3 Printing 3-43...
  • Page 141 2. Under Choose Print Mode, select the predefined print mode that best suits your document. With the initial installation of the software, the following factory-defined print modes are available: Text Click Text if the majority of your document consists of text. Graphics Click Graphics if you desire crisp and sharp border distinctions between the colors of your illustrations.
  • Page 142: Changing The Print Mode Settings

    Changing the Print Mode Settings You can temporarily change the settings of a factory-defined print mode, to print your current document. You can also define and save a custom print mode to fit the needs of a particular print job. Once saved, a custom print mode can be changed and resaved. If you do not save a custom print mode, it is available only for the current print job.
  • Page 143 Setting Quality Print Mode Options You define the following options on the Quality tab in the Properties dialog box. Chapter 3 Printing 3-46...
  • Page 144 BJ Cartridge Select the type of cartridge you want to use for printing: Color/Black Click when you are using the BC-21e Color or BC-20 Black BJ Cartridge. Photo Color Click when you are using the BC-22 Photo BJ Cartridge. Print Quality Move the slider to set the desired print quality between Fast and Fine to choose the best balance between print speed and print quality.
  • Page 145 Setting Color Print Mode Options To ensure colors are printed accurately, you set the following options on the Color tab in the Properties dialog box. Chapter 3 Printing 3-48...
  • Page 146 Color Adjustment Select to adjust the differences between display colors and printed colors. Color Balance Move the slider to adjust the balance for the listed colors. Move the slider to the right for a darker shade of color, to the left for a lighter shade of color. The overall coloration is modified when you change the balance of the four color inks.
  • Page 147 Matching Select the matching process to print colors as closely and as accurately as possible to the original colors. None Prints colors based on the CMYK percentage, or a color specified in a color sample. Scanner/Camera Prints a scanned image as closely and accurately as possible to the original colors. Screen Prints images taken with a video camera, or images appearing on a monitor as closely and accurately as possible to the original colors.
  • Page 148 Saving a Custom Print Mode After you change the settings on the Quality and Color tabs, you can save the print mode for future use. For example, one print mode may be appropriate when printing a Word document, and another when printing a Photoshop® graphic. To quickly set print options for your next document, you can select a saved mode.
  • Page 149 To save the custom print mode: 1. In the Properties dialog box, on the Save tab, enter a name for the new print mode in the Title box. 2. In the Icon Selection box, select an icon to illustrate your new print mode. The icon you select for your custom print mode will then appear in the Choose Print Mode box on the Main tab.
  • Page 150 Adjusting the Order of Displayed Print Modes The factory-defined and custom print mode icons display on the Main tab in a predefined order. If the current order is not convenient for you, you can move the icons, thereby adjusting the display order. To adjust the display order of the print mode icons: 1.
  • Page 151: Editing A Custom Print Mode

    Editing a Custom Print Mode You can change the settings of any saved custom print mode. For example, you may want to define a different cartridge for a custom print mode you created previously. You cannot permanently change and save the settings of a factory-defined print mode. To edit a custom print mode: 1.
  • Page 152: Deleting A Custom Print Mode

    Deleting a Custom Print Mode When you decide that you no longer need one of your saved custom print modes, you can delete it. You cannot delete a factory-defined print mode. To delete a custom print mode: 1. In the Printer Properties dialog box, on the Main tab, select the custom print mode that you want to delete.
  • Page 153: Saving A Custom Print Mode As A File

    Saving a Custom Print Mode as a File To keep the number of custom print modes stored on the Main tab to a minimum, you can save a print mode as a file. Once a custom print mode is saved, you can delete the print mode from the list of your saved settings.
  • Page 154 Retrieving a Custom Print Mode File When you need to print a document using a print mode you previously saved as a file, you can retrieve the print mode file. To retrieve a custom print mode file: 1. In the Printer Properties dialog box, on the Main tab, click Change. 2.
  • Page 155: Setting Paper Options

    Setting Paper Options In addition to choosing the print mode and changing any print quality and color settings, you can set the following options on the Paper tab in the Printer Properties dialog box. Chapter 3 Printing 3-58...
  • Page 156 Paper Size Select the size of the paper or envelope you want to use. The selected paper should be identical to the paper size specified within the Windows NT application from which you want to print. Enlarge/Reduce Select to enlarge your document’s printing size by up to 400 percent or reduce it to as low as 10 percent of the original document size.
  • Page 157 Using the Enlarge/Reduce Option You can use the Enlarge/Reduce option to increase your document printing size by up to 400 percent or reduce it to as low as 10 percent of the original document size. When you change the enlarge or reduce rates, however, you also change the printable area of your document, which may result in only a partial printing of your document.
  • Page 158 To enlarge or reduce by specifying the rate of enlargement or reduction: 1. In the Paper Size list, select the paper size specified in the software application (you can usually find this by looking at the Page Setup option in the software application). 2.
  • Page 159 To prepare your MultiPASS printer for banner printing: 1. Make sure the paper rest is extended. 2. Make sure the paper thickness lever is set to the left. 3. Insert the banner paper into the printer. Make sure that you insert the first page so that the fold between the first and second pages is facing up.
  • Page 160 6. In the Properties dialog box, on the Quality tab, select Plain Paper in the Media Type list. Then click OK. 7. In the Printer Properties or Printer Default dialog box, on the Paper tab, select your banner paper size in the Paper Size list. Then select Banner Printing. 8.
  • Page 161: Setting Default Printing Options

    Setting Default Printing Options You can access printer driver options directly from the Windows desktop, before actually printing a document, to change the default settings. To set default print options: 1. On the Windows desktop, click Start, point to Settings, and then click Printers. 2.
  • Page 162 4. In the Printer Properties dialog box, select the Device Settings tab. 5. Under Change ‘Auto Feeder’ Setting, select the paper size you want to assign. 6. To save your changes and close the dialog box, click OK. To close the dialog box without saving your changes, click Cancel. Chapter 3 Printing 3-65...
  • Page 163: Displaying Printer Driver Information

    The General, Ports, Scheduling, Sharing, and Security tabs provide standard Windows options for your printer driver. For details on these options, see your Windows user documentation. Displaying Printer Driver Information You can review information about your printer driver, such as the version and copyright. To do so, on the Main tab in the Printer Properties dialog box, click About.
  • Page 164: Setting Up Your Multipass For Sharing

    To use your MultiPASS, the client systems must install the MultiPASS printer driver onto their systems. They can do so directly from your system. Based on which Windows operating system you are using, the following client system can share your MultiPASS. If your system (server) is: Windows 98 or Windows 95 Windows NT...
  • Page 165 4. On the File menu, click Sharing. 5. In the Properties dialog box, on the Sharing tab, click Shared or Shared As. 6. In Share Name box, type a name you want to assign to the shared MultiPASS. If available, you may also want to assign a password, which would then be required by the client systems when using the MultiPASS.
  • Page 166: Installing The Printer Driver On A Client System

    Installing the Printer Driver on a Client System Once the MultiPASS has been set up for sharing, the printer driver can be installed from the MultiPASS server system to the appropriate client systems. To install the printer driver on a client system: 1.
  • Page 167 This chapter gives details on the requirements for documents you can feed into your MultiPASS. Whether you are faxing, copying, or scanning a document, read this chapter carefully for information on the types of documents you can feed, and instructions on loading documents for your specific needs.
  • Page 168: Document Requirements For Faxing, Copying, And Scanning

    Document Requirements for Faxing, Copying, and Scanning The documents you feed into the Automatic Document Feeder (ADF) for faxing, copying, and scanning must meet the following requirements. When the document feed lever is set for automatic document feed Maximum: 8.5 × Approx. 39 in. (216 mm × Approx. 1 m) Size: (W ×...
  • Page 169 When the document feed lever is set for manual document feed Size: Maximum: 8.5 × Approx. 39 in. (216 mm × Approx. 1 m) (W × L) Minimum: 3.15 × 1.77 in. (80 × 45 mm) Quantity: 1 sheet Thickness: 0.003 to 0.017 in.
  • Page 170: Problem Documents

    Problem Documents To prevent paper jams in the ADF, do not use any of the following in the MultiPASS: WRINKLED OR CREASED PAPER CARBON PAPER OR CARBON-BACKED PAPER Remove all staples, paper clips, or any other fasteners before loading the document into the ADF.
  • Page 171: Scanned Image Area

    Scanned Image Area The shaded area in the illustration below is outside the scanning area of the MultiPASS. Make sure your document’s text and graphics do not extend into these margins. MAX. 0.18" (MAX. 4.5 mm) Chapter 4 MAX. 0.16" (MAX.
  • Page 172: Selecting Automatic/manual Document Feed

    Selecting Automatic/Manual Document Feed With the MultiPASS, you can select whether you want to scan documents automatically or manually. Automatic document feed is used when scanning multipage documents on normal paper. Use manual document feed to scan one sheet at a time of the following types of documents: Thick paper Thin paper Documents with uneven surfaces...
  • Page 173 Use the document feed lever, located at the top of the operation panel, to select automatic document feed or manual document feed. AUTOMATIC DOCUMENT FEED MANUAL DOCUMENT FEED Chapter 4 Document Handling...
  • Page 174: Loading Documents For Automatic Feed

    Loading Documents for Automatic Feed 1. Open the document tray. Chapter 4 Document Handling...
  • Page 175 2. Make sure the document feed lever is set to automatic document feed. Chapter 4 Document Handling...
  • Page 176 3. If the document has multiple pages, tap it on a flat surface to even the stack’s edges. Chapter 4 Document Handling 4-10...
  • Page 177 4. Adjust the document guides to the width of the document. Chapter 4 Document Handling 4-11...
  • Page 178 5. Gently insert the document, facedown (top of the document toward you), into the ADF until you hear a beep. The document is now ready for scanning. The MultiPASS automatically feeds the pages one by one from the bottom of the stack. Chapter 4 Document Handling 4-12...
  • Page 179 Wait until all pages of your document have been scanned completely before starting a new job. Chapter 4 Document Handling 4-13...
  • Page 180 Trouble With Multipage Documents If you have trouble feeding a multipage document, do the following: 1. Remove the stack and tap it on a flat surface to even the edges. Chapter 4 Document Handling 4-14...
  • Page 181 2. “Slant” the stack so that its front edge is bevelled as shown below, then insert the stack into the ADF. You cannot feed a multipage document of thick media, such as postcards or business cards. Use manual feed instead to feed one sheet at a time. Wait until all pages of your document have been scanned completely before starting a new job.
  • Page 182 Adding Pages to the Document The MultiPASS Automatic Document Feeder (ADF) can hold up to 20 letter, 20 A4, or 10 legal- size pages at a time when the document feed lever is set to automatic document feed. If your document has more pages than this, you can add pages while the MultiPASS is scanning.
  • Page 183: Loading Documents For Manual Feed

    Loading Documents for Manual Feed 1. Open the document tray. Chapter 4 Document Handling 4-17...
  • Page 184 2. Make sure the document feed lever is set to manual document feed. Chapter 4 Document Handling 4-18...
  • Page 185 3. Adjust the document guides to the width of the document. Chapter 4 Document Handling 4-19...
  • Page 186 4. Gently insert the document, facedown (top of the document toward you), into the ADF until you hear a beep. The document is now ready for scanning. Wait until your document has been scanned completely before starting a new job. When you have finished scanning your document, be sure to slide the document guides outward.
  • Page 187: Copying Documents

    Copying Documents One of the convenient features of your MultiPASS is its ability to make up to 99 high-quality black & white copies. It can also make one color copy of a document at a time. Be sure to adjust the document feed lever before loading your document. Selecting Automatic/Manual Document Feed 1.
  • Page 188 4. Press Copy Copy The display now shows COPY, the reduction size the copy will be printed at (the default is 100%), and the number of copies (the default is 1): COPY 5. To change the copying resolution for color copying, make sure the Color / B&W then press Resolution...
  • Page 189 When copying in color: Use COLOR DRAFT resolution for 360 × 360 dpi. Use COLOR FINE resolution for 360 × 360 dpi; this results in a much better quality reproduction, but takes longer than other settings. Use COLOR SNAPSHOT when scanning photos that are less wide than a letter-size page.
  • Page 190 7. Use You can select 70%, 80%, 90%, or 100%. COPY 8. If you want to make multiple copies, use the numeric buttons to enter the number of copies. You can make up to 99 black & white copies. OPER SYMBOLS You can only make one color copy at a time.
  • Page 191: Setting The Paper Type For Color Copying

    If MEMORY FULL appears in the display while you are making multiple copies of a document, you will not be able to use the multiple copy feature for copying the document. Instead, you will need to make single copies of the document (as many times as required). To correct this situation, print out any documents stored in memory.
  • Page 192 4. Use PRINTER SETTINGS 5. Press RX REDUCTION 6. Use COLOR COPY MEDIA 7. Press The current paper type setting is displayed. 8. Use HIGH RES. PAPER You can select from the following settings: PLAIN PAPER HIGH RES. PAPER (High resolution paper) Chapter 4 to select PRINTER SETTINGS.
  • Page 193: Setting The Length Of The Bottom Margin For Color Printing

    9. Press to register your setting. 10. Press to return to standby mode. Stop Stop 12/27 Setting the Length of the Bottom Margin for Color Printing You can adjust the length of the bottom margin for color copying, color printing, and color reception.
  • Page 194 3. Press USER SETTINGS 4. Use PRINTER SETTINGS 5. Press RX REDUCTION 6. Use BOTTOM MARGIN 7. Press The current setting is displayed. Chapter 4 to select PRINTER SETTINGS. to select BOTTOM MARGIN. NORMAL Document Handling 4-28...
  • Page 195 8. Use and color reception. You can select from the following settings: NORMAL The bottom margin is longer than the bottom margin of a black & white printed page (0.83 inches/21 mm). SMALLER The bottom margin is the same length as the bottom margin of a black & white printed page (0.28 inches/7 mm).
  • Page 196: Chapter 5 Sending Faxes

    This chapter describes how to use your MultiPASS to send faxes and how to use the special dialing features. ❏ Preparing to Send a Fax ...5-3 Adjusting the Quality of Your Faxes...5-3 Dialing Methods ...5-7 ❏ Sending Methods...5-9 Memory Sending ...5-9 Manual Sending...5-12 ❏...
  • Page 197 ❏ Delayed Sending ...5-27 Sending Other Documents While the MultiPASS Is Set for Delayed Sending ...5-27 ❏ Documents Stored in Memory...5-28 Printing a List of Documents in Memory ...5-28 Printing a Document in Memory...5-29 Deleting a Document From Memory...5-34 ❏ Special Dialing...5-36 Dialing Through a Switchboard ...5-36 Dialing a Long Distance Number...5-37 ❏...
  • Page 198: Preparing To Send A Fax

    Adjusting the Quality of Your Faxes Canon’s Ultra High Quality (UHQ™) imaging technology enables you to send documents that are very close to the quality of the original. The MultiPASS allows you to send a document in color or black &...
  • Page 199 If you send a color document to a fax machine that does not support color faxing, the document will not be sent, and the LCD display will show this message: TRY AGAIN IN B/W. Try sending again in black & white. Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout and is usually expressed in horizontal and vertical dots per inch (dpi).
  • Page 200 2. Press Resolution Resolution The current resolution setting is displayed. FAX STANDARD 3. Press Resolution Resolution You can select from the following: FAX STANDARD (203 × 98 dpi) — Suitable for most text-only documents. FAX FINE (203 × 196 dpi) — Suitable for documents with fine print (smaller than the print in this sentence).
  • Page 201 Setting the resolution for color sending 1. Press the Color/B&W Color / B&W 2. Press Resolution Resolution The current color resolution setting is displayed. FAX STANDARD 3. Press Resolution Resolution You can select from the following: FAX STANDARD Provides standard color resolution. FAX FINE Provides a higher quality color resolution.
  • Page 202: Dialing Methods

    Setting the Scanning Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document. You can adjust the contrast the MultiPASS uses to send faxes. Adjust the contrast according to how light or dark your document is. You can set the scanning contrast from the MultiPASS Desktop Manager.
  • Page 203 Coded Speed Dialing Dial a fax number by pressing the that the number is assigned to. For details on registering and using coded speed dialing, see the online MultiPASS Desktop Manager Software Guide. If you are using your MultiPASS as a stand-alone fax, see the online Stand-alone Fax Manual.
  • Page 204: Sending Methods

    Sending Methods This section describes the methods and advantages of the two main sending methods. Memory sending Allows you to send a document easily and quickly. Manual sending Allows you to talk to the other party before you send the document. Memory Sending Memory sending is a quick and easy way to send a document.
  • Page 205 1. Open the document tray. 2. Prepare the document and load it, facedown, in the Automatic Document Feeder (ADF). The LCD display shows the following: Currently used memory: If you are sending in color to a fax machine with color capability, press turn on its light.
  • Page 206 4. Press Start/Scan Start / Scan If you used speed dialing to dial the number, the unit will automatically begin scanning the document into memory a few seconds after making the entry. You will see a series of brief messages showing details on the transmission. To cancel the transmission once the unit has started to dial, press then asks you to confirm canceling.
  • Page 207: Manual Sending

    Manual Sending Manual sending allows you to talk to the other party before you send the document. This method is useful if the other party must manually set their fax machine to receive before they can receive a fax. To use this mode, you need to connect a telephone to your MultiPASS. 1.
  • Page 208 3. Press Hook Hook TEL= You can also lift the handset of the telephone or extension phone connected to your unit instead of pressing You can adjust the volume of the speaker. If you are using the MultiPASS Desktop Manager, see the online MultiPASS Desktop Manager Software Guide. If you are using the Operation panel, see the online Stand-alone Fax Manual.
  • Page 209 6. When you are ready to send the document, ask the other party to press the start button on their fax unit. 7. When you hear the high-pitched signal of the other party’s fax unit press Start / Scan unit and then hang up the handset. The unit begins sending the document.
  • Page 210: Canceling Sending

    Canceling Sending Follow this procedure if you want to stop sending a document before transmission is completed: 1. Press Stop Stop For manual sending, the transmission is canceled. For memory sending, the MultiPASS asks you to confirm that you want to cancel. CANCEL? YES=( 2.
  • Page 211: Removing The Document From The Automatic Document Feeder (adf)

    Removing the Document From the Automatic Document Feeder (ADF) Do not try to pull the document out without opening the operation panel, or you might tear or smudge the document. 1. Open the operation panel by gently pulling it toward you. Chapter 5 Sending Faxes 5-16...
  • Page 212 2. Remove the document by pulling it out from the top or bottom. If the paper does not pull out easily, do not force it. Chapter 5 Sending Faxes 5-17...
  • Page 213 3. When you are finished, close the operation panel by pressing it down from the center. Be sure to close the operation panel until it locks into place. Otherwise the unit will not function properly. Chapter 5 Sending Faxes 5-18...
  • Page 214: Redialing When The Line Is Busy

    Redialing When the Line Is Busy There are two methods of redialing: manual redialing and automatic redialing. Manual Redialing Press the Redial/Pause (This also starts redialing regardless of whether automatic redialing is enabled.) Canceling Manual Redialing To cancel manual redialing, press the Automatic Redialing When you are using memory sending and the other party’s line is busy, the unit waits a specified time and then dials the same number again.
  • Page 215 You can set the Automatic Redialing features through the MultiPASS Desktop Manager or the operation panel. If you are using the MultiPASS Desktop Manager, see the online MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the online Stand-alone Fax Manual.
  • Page 216 Canceling Automatic Redialing You cannot cancel automatic redialing with the To cancel automatic redialing, do the following: 1. Wait until the MultiPASS begins redialing. DIALING 2. Press Stop Stop The MultiPASS asks you to confirm that you want to cancel. CANCEL? YES=( 3.
  • Page 217: Sequential Broadcasting

    You control error reports through the MultiPASS Desktop Manager or the operation panel. If you are using the MultiPASS Desktop Manager, see the online MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the online Stand-alone Fax Manual. You can cancel a transmission while the unit is waiting to redial.
  • Page 218: Transmitting The Document

    You can enter the one-touch speed dialing and coded speed dialing destinations in any order. You can also include one destination which you dial using the numeric buttons. (Be sure to press after you enter the destination with the numeric buttons.) If you frequently send the same document to the same group of recipients, use group dialing.
  • Page 219 3. Enter up to 113 fax numbers using any of the following methods: One-touch speed dialing Press the desired one-touch speed dialing button(s). Data Registration Memory Reference Space Report Cleaning Clear Function Coded speed dialing Press Coded Dial Be sure to press Coded Dial Chapter 5 Resume...
  • Page 220 Regular dialing Use the numeric buttons to enter the fax number, then press the broadcast list. You can only enter one fax number this way. OPER Tone If you enter the wrong destination, press enter the correct destination. You must dial the second number within five seconds of dialing the first number. All subsequent numbers must be dialed within 10 seconds.
  • Page 221 4. Press Start/Scan Start / Scan begin scanning automatically. The MultiPASS then scans the document into memory, and begins sending it to the destinations. You will see a series of brief messages showing details on the transmission. To cancel sending, press Sending to all destinations you specified in step 3 will be canceled.
  • Page 222: Delayed Sending

    Delayed Sending Your MultiPASS allows you to scan a document into its memory and send it automatically at a pre- set time. This feature is called Delayed sending or Timer sending. By using this feature, you can take advantage of lower long distance rates at night, for example. You can only set this feature from the MultiPASS Desktop Manager.
  • Page 223: Documents Stored In Memory

    Documents Stored in Memory Printing a List of Documents in Memory The MultiPASS can print out a list of documents stored in memory, along with the transaction number (TX/RX NO.) of each. Once you know the transaction number of a document in memory, you can print it or delete it.
  • Page 224: Printing A Document In Memory

    BJ Cartridge Chapter 5 CANON ****************************** DOC. MEMORY LIST ****************************** MODE CONNECTION TEL/ID [A 01] Canon TOKYO COL [ 04] Canon ITALIA 01] Canon CANADA [A 02] Canon FRANCE 03] Canon GROUP 2 Black & White Document in Memory Printing possible...
  • Page 225 1. Press Function Function 2. Press Memory Reference DOC. MEMORY LIST Memory Reference 3. Use to select PRINT DOCUMENT. PRINT DOCUMENT 4. Press TX/RX NO. 5. Use to select the transaction number (TX/RX NO.) of the document you want to print.
  • Page 226 The marks before the transaction number (TX/RX NO.) have the following meanings: (No mark): The document is in black & white. & If you are unsure of the transaction number (TX/RX NO.) of the document you want to print, you can print the list of documents stored in memory. Printing a List of Documents in Memory 6.
  • Page 227 7. Select whether you want to print the first page of the document only, or all pages of the document. Press to print the first page only. -or- Tone Press to print all pages. SYMBOLS If you have the BC-21e Color BJ Cartridge installed, the MultiPASS starts printing the document.
  • Page 228 If you are printing a color document and have the BC-22e Photo BJ Cartridge installed, the following messages alternate in the LCD display: PRINT W/ BC-22e? YES=( Press to print the document with the BC-22e Photo BJ Cartridge. -or- Press to cancel printing.
  • Page 229: Deleting A Document From Memory

    Deleting a Document From Memory Follow this procedure to delete a document from memory: 1. Press Function Function 2. Press Memory Reference DOC. MEMORY LIST Memory Reference 3. Use to select DELETE DOCUMENT. DELETE DOCUMENT 4. Press TX/RX NO. Chapter 5 0001 Sending Faxes 5-34...
  • Page 230 5. Use to select the transaction number (TX/RX NO.) of the document you want to delete. TX/RX NO. The marks before the transaction number (TX/RX NO.) have the following meanings: (No mark): The document is in black & white. & If you are unsure of the transaction number (TX/RX NO.) of the document you want to delete, you can print the list of documents stored in memory.
  • Page 231: Special Dialing

    7. Press to delete the document. If you change your mind and want to keep the document in memory, press #. Tone The MultiPASS deletes the document. 8. To continue deleting other documents in memory, repeat the procedure from step 5. -or- Press to return to standby mode.
  • Page 232: Dialing A Long Distance Number

    Dialing a Long Distance Number Follow this procedure to dial a long distance number and send a document using regular dialing: Be sure to adjust the document feed lever before loading your document. 1. Open the document tray. 2. Prepare the document and load it, facedown, in the ADF. The LCD display shows the following: Currently used memory: If you are sending in color to a fax machine with color capability, press...
  • Page 233 4. Use the numeric buttons to dial the country code, the area code, and the fax/telephone number of the other party. TEL=011p8112345P OPER SYMBOLS Tone If you make a mistake during dialing, press You may need to enter a pause in the number. To enter a pause, press 5.
  • Page 234: Switching Temporarily To Tone Dialing

    Switching Temporarily to Tone Dialing Many information services for banks, airline reservations, hotel reservations, etc., require tone dialing for their services. If your unit is connected to a rotary pulse line, follow this procedure to set the unit temporarily for tone dialing: 1.
  • Page 235 3. When the recorded message of the information service answers, press dialing. Tone TEL= When If you pressed party. 4. Use the numeric buttons to enter the numbers requested by the information service. TEL= 7654321T OPER SYMBOLS Numbers entered after pressing Tone 5.
  • Page 236: Chapter 6 Receiving Faxes

    This chapter describes the different methods for receiving faxes. You will also find instructions on setting the MultiPASS to receive color faxes. ❏ Different Ways to Receive a Fax...6-2 Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode ...6-4 Receiving Faxes Manually: MANUAL MODE...6-5 Receiving Faxes Automatically: FAX ONLY MODE...6-5 Receiving With an Answering Machine: ANS.MACHINE MODE ...6-5 Receiving Using the Distinctive Ring Pattern Detection Feature: DRPD ...6-6...
  • Page 237: Different Ways To Receive A Fax

    Different Ways to Receive a Fax The MultiPASS provides you with several modes for receiving faxes. You set the Receive Mode during the MultiPASS installation procedure. (See your Quick Start Guide for details.) If you want to change the Receive Mode, decide which mode will best suit your requirements by considering how you want to use the MultiPASS.
  • Page 238 FAX ONLY MODE Use this mode if the MultiPASS will be connected to a separate telephone line used only for faxing. The MultiPASS then answers all calls, and receives all faxes automatically. ANS.MACHINE MODE Use this mode if you plan to connect an answering machine to the MultiPASS to receive faxes and phone messages.
  • Page 239: Receiving Both Faxes And Telephone Calls Automatically: Fax/tel Mode

    Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode Set this mode if you want your MultiPASS to automatically switch between voice and fax calls. For this mode, you need to have a telephone connected to your unit. What Happens When Fax/Tel Mode is Selected Type of call Telephone charges begin for the caller.
  • Page 240: Receiving Faxes Manually: Manual Mode

    You can select these options using the MultiPASS Desktop Manager or the operation panel. If you are using the MultiPASS Desktop Manager, see the online MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the online Stand-alone Fax Manual. Receiving Faxes Manually: MANUAL MODE In MANUAL MODE, if you connect a telephone to your unit, you can use the telephone to receive normal telephone calls and also to activate your MultiPASS to start receiving a document.
  • Page 241: Receiving Using The Distinctive Ring Pattern Detection Feature: Drpd

    Using the MultiPASS With an Answering Machine Follow these guidelines when using the MultiPASS with an answering machine. Set the answering machine to answer on the first or second ring. When recording the outgoing message on the answering machine: The entire message must be no more than 15 seconds long. In the message, tell your callers how to send a fax.
  • Page 242 Use the information in this section to set up the MultiPASS for use with a DRP service. For more details on the DRP service, contact your local telephone company. (Your telephone company may have a different name for this service. Also, this service may not be offered in all areas.) Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to each number when you order the DRP service.
  • Page 243 How DRPD Responds to Calls When there is an incoming call, the MultiPASS checks the incoming ring pattern and determines the type of pattern being received. The MultiPASS may require up to 10 seconds to determine the pattern type. During this time, any telephone device connected to the MultiPASS reacts according to how you registered the setting.
  • Page 244 Communicating Using the Distinctive Ring Pattern Detection (DRPD) Feature Using the MultiPASS with a DRP service is almost the same as using it with a normal telephone line. When you turn on DRPD, the receive mode defaults to DRPD. When someone calls using the number assigned for telephone communication, the MultiPASS rings in the pattern you registered for telephone calls.
  • Page 245: Receiving In Color

    Receiving in Color Your MultiPASS has been factory-set to receive faxes in color from fax machines with color capability. When receiving a fax, your MultiPASS detects if the incoming fax is a color or black & white transaction, and prints the fax accordingly. For automatic printing of received color faxes, you need to have the BC-21e Color BJ Cartridge installed in your unit.
  • Page 246: Receiving While Registering, Copying, Or Printing

    Receiving While Registering, Copying, or Printing As the MultiPASS is a multitasking device, it can receive faxes and phone calls while you are entering your user information, making copies, or printing. If you receive a fax while you are making copies or printing, the MultiPASS stores the incoming fax in memory.
  • Page 247: Receiving Faxes In Memory When A Problem Occurs

    Receiving Faxes in Memory When a Problem Occurs If the MultiPASS encounters a problem when it is receiving a fax, the unit will automatically store the unprinted pages of the fax in memory, and the LCD display will show REC’D IN MEMORY as well as one or several of the following messages: Unit has run out of paper The MultiPASS has run out of paper while printing.
  • Page 248 BCI-21 Black Ink Tank has run out of ink The BCI-21 Black Ink Tank installed in the MultiPASS has run out of ink while printing. BLACK INK EMPTY Change the BCI-21 Black Ink Tank in the BC-21e Color BJ Cartridge. The unit automatically prints the pages stored in memory.
  • Page 249 Incorrect BJ cartridge installed The MultiPASS has received a fax, but the incorrect BJ cartridge is installed. INSTALL BC-21e INSTALL BC21e/20 Replace the BJ cartridge in the unit with the correct BJ cartridge. The unit automatically prints the pages stored in memory. Replacing the BJ Cartridge Paper jam has occurred A paper jam has occurred in the MultiPASS while printing.
  • Page 250 The MultiPASS C560 memory can store up to approximately 80 pages and MultiPASS C530 memory can store up to approximately 42 pages (based on ITU-T/CCITT No. 1 Chart, standard mode). You can set the MultiPASS not to store faxes in memory if a problem occurs during reception. If you are using the MultiPASS Desktop Manager, see the online MultiPASS Desktop Manager Software Guide.
  • Page 251: Canceling Receiving

    Canceling Receiving Follow this procedure if you want to stop receiving a fax before reception is completed. 1. Press Stop Stop The MultiPASS asks you to confirm that you want to cancel. CANCEL? YES=( 2. Press to cancel receiving. TX/RX CANCELLED Tone TX/RX NO.
  • Page 252 Your MultiPASS requires no maintenance other than periodic cleaning, and replacement of BJ cartridges or ink tanks. ❏ MultiPASS Guidelines...7-2 ❏ Periodic Cleaning...7-4 Cleaning the Outside of the MultiPASS...7-4 Cleaning the Interior of the MultiPASS...7-5 ❏ BJ Cartridges and Ink Tanks ...7-14 Maintenance ...7-16 Using Ink...7-17 Testing and Cleaning the BJ Cartridge Print Head ...7-18...
  • Page 253: Multipass Guidelines

    MultiPASS Guidelines Follow these guidelines to avoid damage to your MultiPASS and harm to you or others: Place the MultiPASS on a stable surface. Do not use an angled stand. Avoid setting the unit in direct sunlight. Do not install the MultiPASS near devices that contain magnets or generate magnetic fields, such as speakers.
  • Page 254 If you disconnect the MultiPASS while it is waiting to send a document, you will have to set the MultiPASS to send your document again once the unit is reconnected. To avoid damage to the unit from overheating, do not block the exhaust vent. Install the unit approximately 4 inches (10 cm) away from walls or other equipment.
  • Page 255: Periodic Cleaning

    Periodic Cleaning Your MultiPASS requires little periodic maintenance. Follow these guidelines to keep your MultiPASS in good operating condition: Before you clean the MultiPASS, be sure to print any faxes stored in memory. Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges.
  • Page 256: Cleaning The Interior Of The Multipass

    Cleaning the Interior of the MultiPASS Cleaning Inside the Printer Cover To prevent ink spots and paper dust from accumulating inside the MultiPASS and affecting print quality, clean the unit’s print area periodically. 1. Disconnect the power cord from the MultiPASS. 2.
  • Page 257 3. Open the ADF by grasping the document guides and lifting. If the ADF does not open easily, slide the document guides outward and then open the ADF. DOCUMENT GUIDE Chapter 7 DOCUMENT GUIDE Maintenance...
  • Page 258 Do not touch the round shaft, guide rail, or ribbon cable. Touching these parts may adversely affect operation of the unit and/or cause print quality deterioration. Chapter 7 DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE Maintenance...
  • Page 259 4. Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the unit’s interior, especially around the platen. Be careful not to touch the BJ cartridge. 5. Check the small black rollers. If they are dirty, clean them with a soft, dry toothbrush. 6.
  • Page 260 Cleaning the Scanner Components Periodically check and clean the scanner components. 1. Disconnect the power cord from the MultiPASS. 2. Open the document tray. Chapter 7 Maintenance...
  • Page 261 3. Open the operation panel by gently pulling it toward you. 4. Clean the components as described below. Chapter 7 SEPARATION GUIDE SCANNING GLASS WHITE SHEET SEPARATION ROLLER Maintenance 7-10...
  • Page 262 Separation roller Use a soft, dry, clean cloth to wipe the roller. White sheet and scanning glass Use a clean, soft, lint-free cloth moistened with water to clean the white sheet and scanning glass, then wipe them with a soft, dry, lint-free cloth. Separation guide Wipe with a dry, soft cloth.
  • Page 263 5. Clean the shaded areas of the operation panel and the unit. Dirt and dust particles that collect on the underside of the operation panel also affect the quality of the documents you copy or send. 6. Use a soft, dry, clean cloth to wipe up paper dust around the roller. Chapter 7 Maintenance 7-12...
  • Page 264 7. When you are finished, close the operation panel by pressing it down from the center as shown. Be sure to close the operation panel until it locks into place, or the unit will not function properly. 8. Close the document tray. 9.
  • Page 265: Bj Cartridges And Ink Tanks

    BJ Cartridges and Ink Tanks Canon offers several BJ cartridges and ink tanks for use in the MultiPASS. Chapter 7 BC-21e Color BJ Cartridge (included with the MultiPASS) Contains the print head unit and two replaceable ink tanks, one color (cyan, magenta, yellow) and one black. You can replace the ink tanks without replacing the print head unit when you run out of ink.
  • Page 266 Contains the print head unit and color and black inks. Use this optional BJ cartridge when you want to produce photo-realistic color printing. When used with Canon’s High Resolution Paper, this BJ cartridge produces images comparable to photographs. When you run out of ink, you replace the complete cartridge.
  • Page 267: Maintenance

    Maintenance The most important thing you can do to extend the life of your MultiPASS and to ensure optimum print quality is to take care of the BJ cartridges. Spilled ink can stain any surface. Open BJ cartridges and ink tanks carefully, and follow the guidelines here to protect against spilled ink.
  • Page 268: Using Ink

    Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.
  • Page 269: Testing And Cleaning The Bj Cartridge Print Head

    Cartridge or the optional Canon BC-20 Black or BC-22e Photo BJ Cartridge with your MultiPASS. When replacing ink tanks in the BC-21e Color BJ Cartridge, Canon recommends that you use the Canon BCI-21 Color and BCI-21 Black Ink Tanks. Testing and Cleaning the BJ Cartridge Print Head The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper.
  • Page 270 2. Press Cleaning NOZZLE CHECK Cleaning 3. Press The MultiPASS prints the nozzle check. When the BC-21e Color BJ Cartridge is installed, the pattern includes all four colors; yellow, magenta, cyan, and black. In the color pattern, you will notice that lines are missing between the colors.
  • Page 271 Cleaning the BJ Cartridge Print Head If your printouts become faint or streaked, or if their quality otherwise decreases, clean the print head. To maintain the best possible print quality, you need to clean the BJ cartridge print head from time to time. Cleaning the print head consumes a small amount of ink.
  • Page 272: When To Replace The Bj Cartridge

    4. Press The MultiPASS cleans the print head. When cleaning ends, the MultiPASS returns to standby mode. You can perform the cleaning procedure up to five consecutive times if necessary. If the problem persists, install a new BJ cartridge. You can print the nozzle check to see if cleaning corrected the problem. Printing the Nozzle Check When to Replace the BJ Cartridge How frequently you need to replace your BJ cartridge or one of its ink tanks depends on how you...
  • Page 273 In general, you will need to replace the BJ cartridge in the following situations: If you have been using the BC-21e Color BJ Cartridge for over six months, or a BC-20 Black BJ Cartridge for over a year. If your printed output is not crisp and clear or has gaps in the characters (missing dots), even after you have cleaned the print head five times.
  • Page 274: Replacing The Bj Cartridge

    For optimum printing results, Canon recommends that you use the Canon BC-21e Color BJ Cartridge or the optional Canon BC-20 Black or BC-22e Photo BJ Cartridge with your MultiPASS. When replacing ink tanks in the BC-21e Color BJ Cartridge, Canon recommends that you use the Canon BCI-21 Color and BCI-21 Black Ink Tanks.
  • Page 275 3. Open the ADF by grasping the document guides and lifting. If the ADF does not open easily, slide the document guides outward and then open the ADF. DOCUMENT GUIDE DOCUMENT GUIDE Chapter 7 Maintenance 7-24...
  • Page 276 Do not touch the round shaft, guide rail, or ribbon cable. Touching these parts may adversely affect operation of the unit and /or cause print quality deterioration. Chapter 7 DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE Maintenance...
  • Page 277 4. Press the cartridge button The cartridge holder moves to the center of the unit. Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS. The MultiPASS includes an automatic protection feature that helps keep it from overheating.
  • Page 278 5. Raise the blue cartridge lock lever (on the cartridge holder) by gently pulling up on it. Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the print head, the silver plate on the bottom of the BJ cartridge, or the silver metal or circuit area on its side.
  • Page 279 6. Remove and dispose of the old BJ cartridge, or store it in the Ink Cartridge Storage Box. 7. Peel the cover off the new BJ cartridge’s protective packaging, and remove the BJ cartridge. Chapter 7 Maintenance 7-28...
  • Page 280 Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the print head, the silver plate on the bottom of the BJ cartridge, or the silver metal or circuit area on its side. PRINT HEAD DO NOT TOUCH 8.
  • Page 281 Spilled ink can stain any surface; protect yourself and your work area. Discard the cap and tape immediately. Do not attempt to reattach the cap or tape to the print head, or you can adversely affect the ink flow or quality of the ink color. 9.
  • Page 282 10. Lower the blue cartridge lock lever completely. Do not use excessive force. The BJ cartridge is now locked into position. Chapter 7 Maintenance 7-31...
  • Page 283 11. Press the cartridge button The cartridge holder moves to its home position on the right side of the unit and begins cleaning the print head. This process takes about 55 seconds. Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS. 12.
  • Page 284: Replacing An Ink Tank In The Bc-21e Color Bj Cartridge

    Unplug the MultiPASS only when it is in standby mode (date and Receive mode shown in the LCD display), and the cartridge holder is in its home position on the right. If you unplug the unit while it is printing, or move the cartridge holder from its home position, the BJ cartridge will not be capped and can dry out.
  • Page 285 3. Open the ADF by grasping the document guides and lifting. If the ADF does not open easily, slide the document guides outward and then open the ADF. DOCUMENT GUIDE DOCUMENT GUIDE Chapter 7 Maintenance 7-34...
  • Page 286 Do not touch the round shaft, guide rail, or ribbon cable. Touching these parts may adversely affect operation of the unit and /or cause print quality deterioration. Chapter 7 DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE Maintenance...
  • Page 287 4. Press the cartridge button The cartridge holder moves to the center of the unit. Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS. The MultiPASS includes an automatic protection feature that helps keep it from overheating.
  • Page 288 The color ink tank is on the left, and the black ink tank is on the right. BCI–21 COLOR INK TANK 5. Remove the empty ink tank by grasping the tab on the top of the empty ink tank and pulling forward to release it.
  • Page 289 6. Dispose of the ink tank properly. You may want to place it in a plastic bag to keep any residual ink from spilling. 7. Take the new ink tank out of its bag and remove its orange cap. Be careful not to touch the bottom of the ink tank, as you may get ink on your hands. DO NOT TOUCH Chapter 7 Maintenance...
  • Page 290 8. Slide the new ink tank into the empty slot. 9. Press firmly on the tab on top of the new ink tank, in the direction shown below, until the tank snaps into place. Chapter 7 Maintenance 7-39...
  • Page 291 10. If you need to replace the other tank, repeat steps 5 to 9. 11. Press the cartridge button The cartridge holder moves to its home position on the right side of the unit and begins cleaning the print head. This process takes about 55 seconds. Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS.
  • Page 292: Storing A Bj Cartridge

    Unplug the MultiPASS only when it is in standby mode (date and Receive mode shown in the LCD display), and the cartridge holder is in its home position on the right. If you unplug the unit while it is printing, or move the cartridge holder from its home position, the BJ cartridge will not be capped and can dry out.
  • Page 293 1. Press on the release tab and open the cover. 2. Insert the BJ cartridge in its container with the BJ cartridge’s label facing forward, and the print head down. C ol or S lo t B la ck S lo t In k C a rt ri d g e...
  • Page 294: Transporting The Multipass

    3. Close the storage box. Make sure the lid snaps shut. Transporting the MultiPASS Whenever you plan to transport the MultiPASS, you need to prepare it so it will not be damaged during the move. 1. DO NOT remove the BJ cartridge from the unit. 2.
  • Page 295 4. Disconnect the power cord. 5. Disconnect the telephone, extension phone or answering machine (if using them), the telephone line, and the parallel cable to the PC. 6. Remove the document support. 7. Make sure the document tray is closed. 8.
  • Page 296 If your MultiPASS is not operating properly, use the information and suggestions in this chapter to try and resolve the problem. ❏ If You Cannot Solve the Problem...8-2 ❏ Clearing Jams ...8-4 Jams in the Automatic Document Feeder (ADF)...8-4 Jams in the Multi-Purpose Tray ...8-7 ❏...
  • Page 297: If You Cannot Solve The Problem

    If the MultiPASS makes strange noises, emits smoke or strange smells, unplug it immediately and call the Canon Customer Care Center. Do not attempt to disassemble or repair the unit yourself. Getting Help From Canon...
  • Page 298 Serial number The serial number is located on the label on the back of the unit. CANON INC. SERIAL No. MultiPASS Desktop Manager version number The version number of the MultiPASS Desktop Manager is included in the About informa- tion. In the Desktop Manager, click Help and then click About.
  • Page 299: Clearing Jams

    Clearing Jams On occasion, the document feeding into the Automatic Document Feeder (ADF) or the paper in its multi-purpose tray may misfeed or jam. If this happens, you can usually fix the problem using one of the following procedures. You do not need to unplug the MultiPASS while clearing paper jams. Jams in the Automatic Document Feeder (ADF) Use this procedure if the document in the ADF jams or misfeeds.
  • Page 300 3. While holding the operation panel, remove the document. Pull it in either direction, but do not force it. If a multipage document is loaded, remove the entire document from the ADF. Chapter 8 Troubleshooting...
  • Page 301 If the paper does not pull out easily, do not force it. Call the Canon Customer Care Center. Getting Help From Canon 4. When you are finished, close the operation panel by pressing it down from the center. Be sure to close the operation panel until it locks into place. Otherwise the unit will not function properly.
  • Page 302: Jams In The Multi-purpose Tray

    Jams in the Multi-Purpose Tray Use this procedure if the recording paper jams or misfeeds in the multi-purpose tray. If this happens, the message CLEAR PAPER JAM appears in the display. 1. Close the document tray if necessary. 2. Gently pull any jammed paper out of the unit as shown. 3.
  • Page 303 4. Press Resume Resume If you are printing from a Windows application, follow the instructions displayed by the software on your PC. If the paper jam occurred while a fax was being received into the MultiPASS memory, that fax will print automatically when the jam is cleared and you press the Chapter 8 to clear the error message.
  • Page 304: Lcd Messages

    LCD Messages The following messages are displayed in the LCD display when the MultiPASS is performing a function or encounters an error. The error code appears in the Activity Report. Message Error Code — AUTO REDIAL — BLACK INK EMPTY #005/018 BUSY/NO SIGNAL Chapter 8...
  • Page 305 Message Error Code BUSY/NO SIGNAL (Continued) — CALLING — CARTRIDGE JAMMED Chapter 8 Cause The other party is not using a G3 machine. The touch tone/rotary pulse setting on your unit is incorrect. The receiving fax machine did not answer within 55 seconds. The unit is calling the other party’s fax machine.
  • Page 306 Message Error Code #052 CHANGE CARTRIDGE #001 CHECK DOCUMENT — CHECK PAPER SIZE — CHECK PRINTER Chapter 8 Cause The BJ cartridge is empty or its ink may have dried out. The document is jammed in the ADF. The document feed lever is set to manual document feed ( ) for a multipage document.
  • Page 307 Message Error Code CHECK PRINTER (Continued) — CLEAR PAPER JAM — COLOR INK EMPTY — CONVERT CLR>B&W? Chapter 8 Cause The BJ cartridge may be defective. There is a paper jam. The BCI-21 Color Ink Tank in the BC-21e Color BJ Cartridge is empty or its ink may have dried out.
  • Page 308 Message Error Code DIALING — #003 DOC. TOO LONG — DOCUMENT READY — ECM RX ECM TX — Chapter 8 Cause The unit is dialing the receiving fax machine. It took more than 32 minutes to send or copy a document. It took more than 32 minutes to receive a document.
  • Page 309 Message Error Code — HANG UP PHONE — INSTALL BC-21e — INSTALL BC21e/20 Chapter 8 Cause The handset of the telephone or extension phone is off hook. You tried to make color copies with a BC-20 Black BJ Cartridge installed. You received a color fax with a BC-20 Black or BC-22e Photo BJ Cartridge installed.
  • Page 310 Message Error Code INSTALL BC21e/20 (Continued) — LINE IN USE — LOAD PAPER MEMORY FULL #037 — MEMORY FULL PLEASE WAIT (two messages toggle) Chapter 8 Cause You tried to print a received black & white fax, print a report, or print a black &...
  • Page 311 Message Error Code MEMORY USED nn% — NO ANSWER #005 NO RX PAPER #012 NO TEL # #022 NOT AVAILABLE #025 PHOTO INK IN USE — PLEASE WAIT — PRINT W/BC-22e? — Chapter 8 Cause Shows the percentage of memory currently in use.
  • Page 312 Message Error Code PUT IN CARTRIDGE — RECEIVED IN FILE — REC’D IN MEMORY — START AGAIN — TRY AGAIN IN B/W #085 TX/RX CANCELLED — TX/RX NO. nnnn — WAIT COOLING — Chapter 8 Cause The BJ cartridge is not installed correctly.
  • Page 313: Printing Problems

    Alarm right side of the unit, and the LCD display will return to standby mode. If the remains lit, call the Canon Customer Care Center (see Data from the PC is not printed. The power cord may not be plugged in securely.
  • Page 314 The unit may have been plugged in when you connected the parallel cable. Unplug the unit and turn off the PC. Plug the unit back in and turn the PC back on again. The orange tape may not be removed from the BJ cartridge. Be sure to remove the orange tape from the BJ cartridge before you install it (see The BJ cartridge or an ink tank may not be installed properly.
  • Page 315 The PC’s parallel interface port may be disabled. Make sure your PC’s CMOS has the primary parallel port set to LPT1. (Your PC should have a Setup program that lets you do this.) See your PC’s documentation. Another hardware device or software application is attempting to communicate with the same parallel interface port to which the MultiPASS is connected.
  • Page 316 The printed output is not what you expected. There may be a communication problem between the MultiPASS and your PC. Make sure the PC and the application are configured correctly for communicating with the MultiPASS. The parallel cable may not be securely connected to the MultiPASS and the PC. Check the parallel cable connection.
  • Page 317 Previous software settings may not be cleared. Make sure the MultiPASS was cleared of the previous software settings before the print job started. See the application’s documentation. Printout does not match paper size. Paper may not be loaded and aligned correctly in the multi-purpose tray. Make sure the paper is loaded and aligned correctly (see The application’s page size and margin settings may be incorrect.
  • Page 318 Print jobs vanish or you are printing garbage. Another Windows application on your PC may be trying to communicate with the printer port the MultiPASS Status Monitor is using. This conflict can result in strange printing behavior. Uninstall or remove the software application. Make sure the MultiPASS Status Monitor is loaded.
  • Page 319: Print Quality Problems

    Print Quality Problems The print quality is not what you expect; print is not clear, is splashed, has missing dots or white streaks. The paper you are using may not be supported by the unit. Make sure you are using the recommended paper (see You may be printing on the wrong side of the paper.
  • Page 320 Output appears jagged. The resolution selected via the printer driver may be Draft. Check your printer driver to see what Print Mode you have selected. Printing in Draft mode will give the output a jagged look. Changing the Print Mode should correct this problem (see page 3-8).
  • Page 321: Color Printing And Copying Problems

    The printout contains blurred or smudged ink. The print medium you are using may not be supported by the MultiPASS. Try a different paper type. However, use only print media specified in this manual (see page A-4). You may be printing on the wrong side of the sheet. Some papers have a “right”...
  • Page 322 The BJ cartridge print head may need cleaning. Clean the BJ cartridge print head (see Colors are broken or uneven. The print mode may be wrong. Check your Print Mode setting on the Main tab of the printer driver (see If you are printing a thin line with a nonprimary color, your software may be telling the unit to place a color every other dot, with white in between.
  • Page 323 Some colors are impossible to match exactly, though the MultiPASS is designed to come as close as possible. Colors are missing. The BJ cartridge print head may need cleaning. Clean the BJ cartridge print head (see Colors in a line are uneven or different from previous lines. The print settings may not be the best for the images you are printing.
  • Page 324 Blue looks like purple. Blue prints out as purple because of the difference in color technology used by the screen and the MultiPASS; the screen uses RGB (Red, Green, Blue) color and the MultiPASS uses CMYK (Cyan, Magenta, Yellow, Black) color. Due to the technology differences, when cyan and magenta are mixed together, blue prints dark blue or purple compared to the screen.
  • Page 325: Paper Feeding Problems

    Paper Feeding Problems Paper does not load. The multi-purpose tray may contain too many sheets. Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark ( ) (see page Paper may not be loaded correctly. Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly (see Paper is loaded skewed.
  • Page 326 Multiple sheets load into the unit at the same time. Paper may not be loaded correctly. Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly (see Sheets of paper may be sticking together. Be sure to fan the paper stack before placing it in the multi-purpose tray (see The multi-purpose tray may contain too many sheets.
  • Page 327 Transparencies or back print film do not feed correctly. The transparencies or back print film may not be loaded correctly. Make sure you load no more than 50 sheets of transparencies or 10 sheets of back print film in the multi-purpose tray. Repeated paper jams occur.
  • Page 328: Faxing Problems

    Faxing Problems You cannot send a fax. The MultiPASS may have overheated. Unplug the unit and let it cool for several minutes. Then plug the unit back in and try sending again. The MultiPASS may not be set for the type of telephone line in use (pulse/tone). If you have a pulse line, make sure the MultiPASS is set for pulse dialing.
  • Page 329 You dialed or have been provided with an incorrect number. Dial the number again or check that you have the correct number. The other party’s fax machine may be out of paper. Call the other party and ask them to make sure paper is loaded in their fax machine. You may have sent a document in color to a fax machine that does not support color faxing.
  • Page 330 Images on received faxes from the MultiPASS are spotted or dirty. The receiving fax machine may not be working properly. Check the MultiPASS by making a copy (see the receiving fax machine. Cannot send or receive using Error Correction Mode (ECM). The other party’s fax machine may not support ECM.
  • Page 331 Errors occur frequently while sending or receiving. The telephone lines may be in poor condition, or you may have a poor connection. Lower the transmission or reception speed. (If you are using the Desktop Manager, see the MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the Stand-alone Fax Manual.) The sending fax machine may not be functioning properly.
  • Page 332 An error may have occurred during reception. Check the LCD display for an error message (see The multi-purpose tray may be empty. Make sure paper is loaded in the multi-purpose tray (see The telephone line may not be connected properly. Make sure all line connections are secure (see your Quick Start Guide).
  • Page 333 The sending fax machine may not send the CNG signal that tells the MultiPASS that the incoming signal is a fax. Some fax machines cannot send the CNG signal that tells your MultiPASS the incoming signal is from a fax machine. In such cases, you will have to receive the fax manually. Cannot receive a document manually.
  • Page 334 Error Correction Mode (ECM) may be disabled. Make sure ECM is on. (If you are using the Desktop Manager, see the MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the Stand-alone Fax Manual.) Faxes do not print. The orange tape may not be removed from the BJ cartridge.
  • Page 335: Telephone Problems

    The sending fax machine may not be functioning properly. The sending fax machine usually determines the fax’s quality. Call the sender and have them make sure the top cover and scanning glass on their fax machine are clean. Errors occur frequently while receiving. The telephone lines may be in poor condition, or you may have a bad connection.
  • Page 336 The MultiPASS may not be set for the type of telephone line in use (pulse/tone). If you have a pulse line, make sure the MultiPASS is set for pulse dialing. (If you are using the Desktop Manager, see the online MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the online Stand-alone Fax Manual.) The phone disconnects while you are talking.
  • Page 337: Copying Problems

    Copying Problems The MultiPASS will not make a copy. An ink tank in the BC-21e Color BJ Cartridge may be empty. Replace empty ink tanks as necessary (see You may be trying to make copies with the incorrect BJ cartridge installed in the unit. The MultiPASS cannot make copies in black &...
  • Page 338: General Problems

    The BJ cartridge or an ink tank may not be installed properly. Make sure the BJ cartridge and the ink tank(s) are installed properly (see The MultiPASS may not be operating properly. Try to print a document from your PC. MEMORY FULL appears in the LCD display when making multiple copies.
  • Page 339 The MultiPASS will not print reports. The MultiPASS may have the BC-21e Color BJ Cartridge installed, and its black ink tank may be empty. Replace the black ink tank (see The MultiPASS may have a BC-22e Photo BJ Cartridge installed. The MultiPASS cannot print reports while a BC-22e Photo BJ Cartridge is installed.
  • Page 340: If The Power Goes Out

    12/27/2000 17:23 FAX 123 4567 TX/RX NO 0023 B’CAST 0024 TRANSMIT Chapter 8 CANON ************************************ MEMORY CLEAR REPORT ************************************ MEMORY FILES DELETED MODE CONNECTION TEL/ID 01] Canon CANADA 05] Canon OPTICS [A 32] Canon UK PGS. SET TIME 12/27 16:03 12/27 16:08 Troubleshooting 8-45...
  • Page 341 If there are one or more documents in the image memory when the power is cut off, the LCD will display PRINTING REPORT when the power is restored. If there is no paper in the multi- purpose tray at this time, the LCD will also display LOAD PAPER. If this happens, load paper in the multi-purpose tray, press the button and wait for the unit to print the Memory Clear Resume...
  • Page 342: Multipass Hardwware Cannot Initialize

    MultiPASS Hardware Cannot Initialize If you see the following screen during the installation process, try to solve the problem by following the procedures below. Confirm that the MultiPASS unit is plugged into a power source and that the date and Receive mode are displayed in the LCD before turning on the PC or starting Windows.
  • Page 343 Startup Group. Please refer to the product’s manufacturer for information on how to properly remove the hardware and software. 5. If the above procedures do not resolve the problem, please call the Canon Customer Care Center; see page 1-14 Chapter 8 for details.
  • Page 344: Specifications

    The specifications for the MultiPASS are listed in this section. ❏ Printing Specifications...A-2 ❏ BJ Cartridges ...A-7 ❏ Facsimile ...A-8 ❏ Copier ...A-11 ❏ Scanner ...A-13 ❏ MultiPASS Desktop Manager for Windows ...A-18 ❏ General Specifications ...A-19 Appendix A Appendix A Specifications Specifications...
  • Page 345: Printing Specifications

    Printing Specifications Printing Method Bubble Jet ink on-demand Paper Handling Automatic feed Multi-Purpose Tray Capacity — Auto Feed Only Maximum thickness of stacked paper: 0.4 in. (10 mm) Plain paper—20 lb. (75 g/m (Letter/Legal/A4) Glossy photo paper Banner paper Brilliant white paper High resolution paper T-shirt transfers Greeting cards...
  • Page 346 High gloss film Envelopes (U.S. Commercial No. 10 or European DL) Paper Size Letter Legal Banner U.S Commercial No. 10 envelope European DL envelope Appendix A 1 sheet 10 envelopes 8.5 × 11 in. 8.5 × 14 in. 210 × 297 mm 8.5 ×...
  • Page 347 Print Width Maximum Line Feed Speed Approx. 150 ms/line at 2/6-inch line feeds Appendix A Fabric Sheet for Canon Bubble Jet printers Canon Transparencies Canon Back Print Film Canon High Gloss Film Assorted Paper Starter Kit U.S. Commercial No. 10 or European DL envelopes Draft mode: Up to 4.5 ppm...
  • Page 348 Resolution Color Black Printable Area—Papers The shaded portion in the following illustrations shows the printing area for papers: 8.5" (215.9 mm) LETTER 11" (279.4 mm) 0.25" (6.4 mm) 8.27" (210 mm) 11.69" (297 mm) 0.13" (3.4 mm) Appendix A 720 × 360 dpi (with Smoothing) 720 ×...
  • Page 349 Banner Paper The shaded portions of the illustration below show the maximum recommended printing area of banner paper. 2 SHEETS MIN. 11" (279 mm) 0.13" (3 mm) 0.13" (3 mm) 0.5" (12 mm) Printable Area—Envelopes The shaded portion in the following illustrations show the printing area for envelopes: U.S.
  • Page 350: Bj Cartridges

    BJ Cartridges BC-21e Color BJ Cartridge Print head Print head life Ink tanks Ink color Ink tank yield BCI-21 Color BCI-21 Black BC-20 Black BJ Cartridge Print head Ink color Cartridge yield BC-22e Photo BJ Cartridge Print head Ink color Cartridge yield Appendix A 64 nozzles for black...
  • Page 351: Facsimile

    MultiPASS C530: Approx. 6 seconds/page at 14.4 Kbps, ECM-MMR, transmitting from memory Color: MultiPASS C560: Approx. 24 seconds/page at 33.6 Kbps MultiPASS C530: Approx. 45 seconds/page at 14.4 Kbps, ECM-JPEG, transmitting from memory Appendix A (Based on Canon Snapshot Color Chart — 4 × 6 inch, standard mode) Specifications...
  • Page 352 Transmission/reception memory MultiPASS C560: MultiPASS C530: LCD displays memory used Uses direct transmission when memory full Fax scanning speed 5.4 seconds/page* Automatic Document Feeder (ADF) 30 sheets, letter or A4 size — 20 lb. (75 g/m 10 sheets, legal size — 20 lb. (75 g/m Fax resolution Black &...
  • Page 353 Dialing Automatic dialing: Regular dialing (with numeric buttons) Automatic redialing: Manual redialing Pause button: Networking Sequential broadcast: Automatic receiving Non-ring reception Deactivate ECM DRPD (Distinctive Ring Pattern Detection) Report/Reference Activity report (up to 20 transactions) Non-delivery report TTI (Transmitter Terminal Identification) Ink saver Economy mode for printing received black &...
  • Page 354: Copier

    Copier Scanning resolution B&W TEXT: 360 × 360 dpi B&W PHOTO: 360 × 360 dpi with halftone COLOR DRAFT: 360 × 180 dpi, full color COLOR FINE: 360 × 360 dpi, full color COLOR SNAPSHOT: 360 × 360 dpi, full color Black &...
  • Page 355 Copy speed Black & white copy Letter size: Up to 3.1 pages/minute Color copy COLOR DRAFT mode, Letter size: Approx. 3 minutes COLOR FINE mode, Letter size: Approx. 9 minutes COLOR SNAPSHOT (4 × 6 in.): Approx. 3 minutes, 50 seconds Multiple copies Up to 99 copies of a black &...
  • Page 356: Scanner

    Scanner Scanning method Solid-state electronic scanning by contact image sensor Scanning image processing UHQ™ (Ultra High Quality) image enhancement Halftones: 256 levels of gray Color: 16,777,216 colors Automatic Document Feeder (ADF) Automatic document feed Size (W × L): Quantity—20 lb. (75 g/m Thickness: Weight: Manual document feed...
  • Page 357 Resolution Optical: 300 dpi Enhanced: 30–600 dpi (set from within application) Effective scanning width 8.42 in. (214 mm) Compatibility TWAIN Scanning speed B&W Text (30–150 dpi) B&W Text (151–300 dpi) B&W Text (301–600 dpi) Grayscale (30–150 dpi) Grayscale (151–300 dpi) Grayscale (301–600 dpi) Color (30–150 dpi) Color (151–300 dpi)
  • Page 358 Document Sizes When the document feed lever is set to automatic document feed Maximum Document Size 8.5" (216 mm) Appendix A Minimum Document Size 8.27" (210 mm) UP TO A MAXIMUM OF 32 MINUTES FOR EACH PAGE OR 39.37 INCHES (1 METER) IN LENGTH 5.83"...
  • Page 359 When the document feed lever is set to manual document feed — Note that the scanning length may be shorter than the actual document. Maximum Document Size 8.5" (216 mm) Appendix A Minimum Document Size 3.15" (80 mm) UP TO A MAXIMUM OF 32 MINUTES FOR EACH PAGE OR...
  • Page 360 Scanned Image The shaded area in the illustration below is outside the scanning area of the MultiPASS. Make sure your document’s text and graphics do not extend into these margins. MAX. 0.18" (MAX. 4.5 mm) Appendix A MAX. 0.16" (MAX. 4.0 mm) Letter/Legal MAX.
  • Page 361: Multipass Desktop Manager For Windows

    CD-ROM drive, or access to one over a network connection 256-color SVGA monitor or better Bi-directional shielded IEEE-1284-compatible parallel cable 6.6 feet (2 meters) in length or shorter PC Fax Canon proprietary MultiPASS Desktop Manager for Windows Fax/Telephone address book Fax Viewer Fax Log Fax distribution lists...
  • Page 362: General Specifications

    General Specifications Power Source 120 V/60 Hz Power Consumption Approx. 37.9 W (Maximum) Approx. 6.1 W (Standby) Dimensions (W × D × H) 14.4 × 12.8 × 8.2 in. (366 × 324 × 208 mm) Main unit, no trays Weight 11.2 lb.
  • Page 363 Telephone Automatic Fax/Tel switchover DRPD (Distinctive Ring Pattern Detection) Answering machine hook-up (CNG detecting signal) Telephone hook-up Remote reception by telephone Remote receiving ID (Default): 25 Tone button Pause button (variable length: 1–15 seconds) Appendix A Specifications A-20...
  • Page 364 Space Requirements 22.6" (573 mm) 13.4" (340 mm) 14.4" (367 mm) 10.9" (277 mm) Appendix A Specifications A-21...
  • Page 365: Glossary

    Glossary Alternating current. The type of electrical current available from a wall outlet. Activity report A journal of the MultiPASS fax transactions, both sent and received. Application program Software prepared for a specific function or set of functions. Examples include word-processing programs and the MultiPASS Desktop Manager.
  • Page 366 Automatic Document Feeder (ADF) The device included in the MultiPASS that automatically feeds the document being faxed, copied, or scanned into the MultiPASS. Automatic image reduction The MultiPASS can print the date, time, name or company name, and a fax/telephone number at the top of the faxes it receives.
  • Page 367 Bits per second. Refers to the speed with which a fax machine sends and receives data. Broadcasting Transmitting documents to more than one destination. Bubble Jet (BJ) printing An ink jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper.
  • Page 368 Coded speed dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing the button and a two-digit code using the numeric buttons. Coded Dial Characters per second. A unit of measurement that indicates the printer’s speed. Cursor The underline symbol you see in the LCD display when you register numbers and names in the MultiPASS.
  • Page 369 Document The sheet of paper containing the data that you send to, or receive from a unit. Dots per inch. A unit of measurement for indicating a printer’s resolution. DRPD Distinctive Ring Pattern Detection. Allows you to assign different ring patterns to distinguish voice and fax calls using your telephone company’s special services.
  • Page 370 Factory default The MultiPASS is preprogrammed in the factory with settings that we recommend. These are known as factory default settings. You can customize your MultiPASS by programming settings other than the factory default settings. FAX/TEL switching The ability of the MultiPASS to automatically detect whether a call is from a fax machine or telephone.
  • Page 371 G3, Group 3 fax machine Defined by CCITT/ITU-T. Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted, thus reducing transmission time. G3 fax machines can transmit one page in less than one minute. Encoding schemes for G3 fax machines are Modified Huffman (MH), Modified READ (MR), and Modified Modified READ (MMR).
  • Page 372 Halftone Using this method, the MultiPASS produces shades of gray or of colors by mapping dots to be printed. For color printing, different colored dots of ink are placed closely together to create illusions of other colors. IEEE 1284 IEEE 1284 is the new specification standard for computer-to-peripheral bi-directional parallel interface communications.
  • Page 373 Ink tank The special type of ink container housed by the BJ cartridge. The BC-21e Color BJ Cartridge contains two ink tanks: one color — BCI-21 Color (which includes cyan, magenta, yellow) and one black — BCI-21 Black. Intensity The amount of color. More intense or more saturated colors are more pure. Less intense or less saturated colors are less vivid.
  • Page 374 Landscape orientation Refers to printing across the length of the page (as opposed to portrait orientation, which is printing across the width of the page). Line feed A printer function that advances the paper one line. Manual receiving A method of receiving faxes in which you answer all incoming calls using a telephone. Manual redialing When you use regular dialing, you can redial a number “manually”...
  • Page 375 PC understands. MultiPASS Desktop Manager for Windows software Canon’s exclusive software package that allows you to use the MultiPASS with your Windows software applications. You must install the MultiPASS Desktop Manager to use your MultiPASS as a printer, scanner, or PC fax.
  • Page 376 Off-line The printer’s communication status in which you cannot transfer data from your PC to the printer. On-line The printer’s communication status in which it is being controlled by your PC and is ready to receive data. One-touch speed dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing a single one-touch speed dialing button.
  • Page 377 Page orientation Refers to the direction of print on the page. Printing across the width of a page is called portrait orientation. Printing across the length of a page is called landscape orientation. Pause A timing entry required for registering certain long distance numbers and for dialing out through some telephone systems or switchboards.
  • Page 378 Print head The printing mechanism that contains print nozzles and ejects the ink for printing. Print head capping An automatic protection function that prevents the print head unit and ink cartridges from drying out or becoming clogged with dust. Printable area The area of a sheet of paper on which a printer can reproduce text or graphics (the printing area is smaller than the paper).
  • Page 379 Quick-on-line sending Quick-on-line sending is the easiest and quickest way to send a document. After a document is set in the Automatic Document Feeder (ADF), the MultiPASS begins to scan the entire document into the memory. As the first page of a multiple page document is being scanned, your MultiPASS will begin to call the other party, and transmit the information even as the remaining pages are being scanned.
  • Page 380 Redialing-manual See Manual redialing. Reduction mode See Automatic image reduction. Registering A process by which you place fax or telephone numbers and names in the MultiPASS memory for automatic dialing so that you can save time dialing frequently called destinations. Regular dialing Pressing the individual numeric buttons to dial a fax or telephone number.
  • Page 381 Resolution The density of dots for any given output device. Expressed in terms of dots per inch (dpi). Low resolution causes font characters and graphics to have a jagged appearance. Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs. Resolution values are represented by horizontal data and vertical data, for example, 360 ×...
  • Page 382 Sending Sending transmission is also defined by TX or Transmit. A fax document that has been scanned by a fax machine and sent over telephone lines, in the form of electrical pulses, to another fax machine is a sending transmission. The MultiPASS also allows you to send a black & white document directly from your PC (PC faxing).
  • Page 383 TWAIN. See Sending. UHQ (Ultra High Quality) An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity.

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