Return A Faulted Part; Replace A Link Control Card In A 25-Drive Expansion Enclosure; Identify A Faulted Lcc From Powerstore Manager; Removing A Faulted Lcc - Dell EMC PowerStore 1000 Installation And Service Manual

The status of the replacement drive should read Healthy. If the status is still Faulted, wait a few minutes and refresh
PowerStore Manager. If the status does not change, ensure that the drive is correctly seated, or contact your service
provider.
4. Click Stop Blink LED.

Return a faulted part

About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click Settings on the upper right of the screen.
c. Click General Support.
d. Under Drives, Power Supplies, and Other Parts, click Return Part.
e. If your screen does not show the Return Part link, contact your service provider for instructions.
Replace a link control card in a 25-drive expansion
enclosure
Take the following actions to remove a faulted link control card (LCC) from a 25-drive expansion enclosure and install a
replacement LCC.

Identify a faulted LCC from PowerStore Manager

Before you replace an LCC, ensure that you have identified its location within the system. Using PowerStore Manager, you can
identify and locate a faulted LCC.
Steps
1. From PowerStore Manager, select Hardware.
2. Select the appliance that contains the LCC that you need to replace.
3. On the Components card, under Rear View, expand ExpansionEnclosure.
4. Select the relevant LCC.
Faulted parts appear in red in the image of the system, and report a status of Faulted in the State field.

Removing a faulted LCC

Prerequisites
Identify the faulted LCC by it amber fault LED.
Expansion enclosure service procedures 97