Return A Faulted Part; Replace A Node; Identify A Faulted Node From Powerstore Manager; Power Down The Node - Dell EMC PowerStore 1000 Installation And Service Manual

3. On the Components card, under Internal View, expand the node that includes the internal M.2 boot module, and then
select the relevant InternalM.2BootModule.
The status of the replacement internal M.2 boot module should read Healthy. If the status is still Faulted, wait a few
minutes and refresh PowerStore Manager. If the status does not change, ensure that the M.2 boot module adaptor is
correctly seated, or contact your service provider.

Return a faulted part

About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click Settings on the upper right of the screen.
c. Click General Support.
d. Under Drives, Power Supplies, and Other Parts, click Return Part.
e. If your screen does not show the Return Part link, contact your service provider for instructions.

Replace a node

Take the following actions to remove the faulted node from the enclosure and install the replacement node.

Identify a faulted node from PowerStore Manager

Before you replace a node, ensure that you have identified its location within the system. Using PowerStore Manager, you can
identify and locate a faulted node.
Steps
1. From PowerStore Manager, select Hardware.
2. Select the appliance that includes the node that you need to replace.
3. On the Components card, under Rear View, expand BaseEnclosure.
4. Select the relevant Node.
Faulted parts appear in red in the image of the system, and report a status of Faulted in the State field.

Power down the node

Power down the node as described in

Remove the node

This procedure describes how to remove a node from the chassis. There are two nodes. The top node is considered to be
upside-down and mirrors the bottom node. The procedure for removing the top node and the bottom node is the same.
About this task
WARNING: Do not remove the node within five minutes of system power down to ensure that the system has
had time to complete caching.
84 Base enclosure service procedures
Power control procedures.