Dell Inspiron 1000 Owner's Manual

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Dell™ Inspiron™ 1000
Owner's Manual
Model PP08S
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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   Summary of Contents for Dell Inspiron 1000

  • Page 1

    Dell™ Inspiron™ 1000 Owner’s Manual Model PP08S w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, Axim, and DellNet are trademarks of Dell Inc.; Intel and Celeron are registered trademarks of Intel Corporation; Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.

  • Page 3: Table Of Contents

    Contents Finding Information About Your Computer Front View ....... . . Left Side View .

  • Page 4: Table Of Contents

    Installing a Battery Storing a Battery ......Using CDs, DVDs, and Other Multimedia Using CDs and DVDs Copying CDs .

  • Page 5: Table Of Contents

    Dell Diagnostics ......When to Use the Dell Diagnostics Drive Problems .

  • Page 6: Table Of Contents

    Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec 10 Appendix Specifications .......

  • Page 7: Contents

    Contacting Dell ......Macrovision Product Notice ......

  • Page 8

    Contents...

  • Page 9: Finding Information

    • How to use standby mode and hibernate mode • How to change my display resolution • How to clean my computer Find It Here Dell™ Product Information Guide Setup Diagram ® Help File Click the Start button and click Help and Support.

  • Page 10

    Dell Support Website — support.dell.com NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions. ®...

  • Page 11

    What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Find It Here Windows Help and Support Center Click the Start button and click Help and Support. Type a word or phrase that describes your problem and click the arrow icon.

  • Page 12

    Finding Information...

  • Page 13: Front View

    D I S P L A Y L A T C H R E L E A S E — For more information about your display, see "Using the Display" in the Dell Inspiron Help D I S P L A Y file.

  • Page 14

    To adjust the volume of the integrated speakers, press the volume-control key S P E A K E R S — combinations. For more information, see page 32. D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer or flashes when the computer is in a power management mode.

  • Page 15

    H A R D D R I V E A N D K E Y B O A R D S T A T U S L I G H T S The green lights located above the keyboard indicate the following: Turns on when the computer reads or writes data.

  • Page 16: Left Side View

    Left Side View A U D I O C O N N E C T O R S — Supports one PC Card, such as a modem, wireless card, or network adapter. For more P C C A R D S L O T "Using PC Cards"...

  • Page 17: Right Side View, Back View

    Right Side View — When a battery is installed, you can use the computer without connecting the B A T T E R Y B A T T E R Y B A Y computer to an electrical outlet. See page 25. D R I V E B A Y —...

  • Page 18

    — Lets you attach a commercially available antitheft device to the computer. For S E C U R I T Y C A B L E S L O T more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.

  • Page 19

    When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. Connects an external monitor. For more information, see "Using the Display" in the Dell Inspiron Help. To access the help file, see page 9. About Your Computer...

  • Page 20: Bottom View

    Bottom View memory module cover M E M O R Y M O D U L E C O V E R Stores software and data. H A R D D R I V E — B A T T E R Y B A T T E R Y B A Y computer to an electrical outlet.

  • Page 21: Connecting To The Internet, Setting Up Your Internet Connection

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 22: Setting Up A Printer, Printer Cable, Connecting A Usb Printer

    4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

  • Page 23: Power Protection Devices, Surge Protectors

    3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors •...

  • Page 24: Line Conditioners, Uninterruptible Power Supplies

    Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions.

  • Page 25: Battery Performance

    For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. Use a battery to run the computer when it is not connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay.

  • Page 26: Checking The Battery Charge, Low-battery Warning, Charging The Battery, Recalibrating A Battery

    A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the Dell Inspiron Help file. To access the help file, see page 9.

  • Page 27

    1 Connect your computer to an electrical outlet. 2 Turn on (or restart) your computer. 3 When the DELL logo appears, press <F2> immediately. If you wait too long and the logo for the Microsoft Windows operating system appears, continue to wait until you see the Windows desktop.

  • Page 28: Removing A Battery, Installing A Battery, Storing A Battery

    Removing a Battery CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack. 1 Ensure that the computer is either turned off or connected to an electrical outlet. 2 Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.

  • Page 29: Using Cds And Dvds, Copying Cds

    Using CDs, DVDs, and Other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell Inspiron Help file. To access the help file, see page 9. Copying CDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.

  • Page 30: Using Blank Cd-rs And Cd-rws, Helpful Tips

    3 Click Exact Copy. 4 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive.

  • Page 31: Numeric Keypad

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 32: Key Combinations, System Functions, Display Functions, Speaker Functions

    Key Combinations System Functions <Ctrl><Shift><Esc> <Fn><F12> Display Functions <Fn><F8> <Fn><F9> <Fn><F5> <Fn><F3> Speaker Functions <Fn><F1> <Fn><F10> <Fn><F11> <Fn><F6> ® Microsoft Windows Windows logo key and <m> Windows logo key and <Shift><m> Windows logo key and <e> Windows logo key and <r> Windows logo key and <f>...

  • Page 33: Touch Pad, Customizing The Touch Pad

    To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display.

  • Page 34

    Using the Keyboard and Touch Pad...

  • Page 35: Pc Card Types, Extended Pc Cards, Installing A Pc Card

    Using PC Cards PC Card Types The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards. "Type" of card refers to its thickness, not its functionality.

  • Page 36: Removing A Pc Card

    2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card.

  • Page 37: Connecting To A Network Adapter

    Setting Up a Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the network cable into the modem connector on the computer.

  • Page 38: Network Setup Wizard

    Network Setup Wizard ® The Microsoft Windows through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network.

  • Page 39: Before You Begin, Turning Off Your Computer, Before Working Inside Your Computer

    Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Removing the Hard Drive...

  • Page 40: Hard Drive

    Do not remove the hard drive while the computer is on, in standby mode, or in hibernate mode. NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. Removing the Hard Drive...

  • Page 41

    To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 39. 2 Turn the computer over, unscrew the hard-drive cover screws, and remove the cover. 3 Remove the hard drive screws. hard drive cover screws (2) hard drive...

  • Page 42

    Removing the Hard Drive...

  • Page 43: Dell Diagnostics, When To Use The Dell Diagnostics

    4 When the boot device list appears, highlight Diagnostics and press <Enter> to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option...

  • Page 44

    If you cannot resolve the error condition, contact Dell (see page 92). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 45: Drive Problems, Cd And Dvd Drive Problems

    • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. — See "Cleaning Your Computer" in the Dell Inspiron Help file L E A N T H E D R I V E O R D I S K for instructions.

  • Page 46: If You There Is No Audio, If You Hear An Unfamiliar Scraping Or Grinding Sound

    If you there is no audio D J U S T T H E I N D O W S V O L U M E C O N T R O L • Click the speaker icon in the lower-right corner of your screen. •...

  • Page 47

    H E C K T H E I C R O S O F T U T L O O K e-mail attachments: In Outlook Express, click Tools, click Options, and then click Security. Click Do not allow attachments to remove the checkmark. H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N H E C K T H E T E L E P H O N E J A C K —...

  • Page 48: Error Messages

    Use an antivirus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages...

  • Page 49: Keyboard Problems, External Keyboard Problems

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when working in MS-DOS Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard Problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

  • Page 50: Unexpected Characters, Lockups And Software Problems, The Computer Does Not Start Up

    Type some characters on the external keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 92). Unexpected Characters I S A B L E T H E N U M E R I C K E Y P A D displayed instead of letters.

  • Page 51: Slow Computer Performance Or Problems Connecting To The Internet, A Program Stops Responding

    Use an antivirus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. A program stops responding N D T H E P R O G R A M —...

  • Page 52: Other Software Problems, Memory Problems

    • See the software documentation for minimum memory requirements. • Run the Dell Diagnostics. F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 53: Network Problems, Pc Card Problems, Power Problems

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: See the Dell Inspiron Help file for information on standby mode. To access the help file, see page 9. — Ensure that the network cable is firmly inserted into —...

  • Page 54

    — Check the AC adapter cable connections. If the AC adapter has a light, — Turn off nearby fans, fluorescent lights, halogen lamps, or — See the Dell Inspiron Help file or search for the keyword standby — Bypass power protection devices,...

  • Page 55: Printer Problems, Scanner Problems

    If you need technical assistance for your printer, contact the printer’s manufacturer. NOTE: If you need technical assistance for your Dell printer, contact Dell (see page 92). Use the code available on the Service Tag located on your printer to direct your call when contacting technical support.

  • Page 56: Sound And Speaker Problems, No Sound From Integrated Speakers, No Sound From External Speakers

    N L O C K T H E S C A N N E R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N H E C K T H E C A B L E C O N N E C T I O N S •...

  • Page 57: No Sound From Headphones

    N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N supplied with the speakers.

  • Page 58: Touch Pad Or Mouse Problems, Video And Display Problems, If The Display Is Blank

    D J U S T T H E I N D O W S V O L U M E C O N T R O L corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Touch Pad or Mouse Problems H E C K T H E T O U C H P A D S E T T I N G S Click the Start button, click Control Panel, and then click Printers and Other Hardware.

  • Page 59: If The Display Is Difficult To Read

    — Ensure that the electrical outlet is working by testing it with another E S T T H E E L E C T R I C A L O U T L E T device, such as a lamp. H E C K T H E A D A P T E R —...

  • Page 60: If Only Part Of The Display Is Readable, Drivers, What Is A Driver, Identifying Drivers

    Shut down your computer and connect an external monitor to the computer. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see page 92).

  • Page 61: Reinstalling Drivers And Utilities

    Manually Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. 1 After copying the driver files to your hard drive, click the Start button and right-click My Computer.

  • Page 62: Resolving Software And Hardware Incompatibilities, Restoring Your Operating System, Using Microsoft Windows Xp System Restore

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

  • Page 63

    Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 61) to resolve the problem. If that is unsuccessful, then use System Restore. NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.

  • Page 64: Using Dell Pc Restore By Symantec

    Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.

  • Page 65

    PC Restore to return your computer’s operating system to its original state. 1 Log on to the computer as a local administrator. 2 In Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. NOTE: If you do not log on as a local administrator, a message appears stating that you that you must do so.

  • Page 66

    Solving Problems...

  • Page 67: Specifications

    Appendix Specifications Processor Processor type L1 Trace Cache L1 Data Cache L2 cache External bus frequency System Information System chipset Data bus width DRAM bus width Processor address bus width Flash EPROM PCI bus PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width (maximum)

  • Page 68

    Memory Integrated memory Memory module connector Memory module capacity Memory type Minimum memory Maximum memory Ports and Connectors Audio Modem Network adapter Video Communications Modem: Type Controller Interface Network adapter Video Video type Video controller Video memory LCD interface Appendix 256-MB DDR 1 one SODIMM socket 256 MB...

  • Page 69

    Audio Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions: Response time (typical) Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch: Power consumption (panel with backlight) (typical): Controls Analog Devices AD1981B...

  • Page 70

    Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Operating time Life span (approximate) Temperature range: Operating Storage Appendix 87 (U.S. and Canada); 88 (Europe); 91 (Japan) QWERTY/AZERTY/Kanji 240 cpi...

  • Page 71

    AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 8-cell battery): With 14.1-inch display, NiMH battery With 14.1-inch display, lithium-ion battery With 15-inch display,...

  • Page 72: Using The System Setup Program, Overview

    System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Appendix 0°...

  • Page 73: Viewing The System Setup Screens, System Setup Screens, Commonly Used Options

    Viewing the System Setup Screens 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

  • Page 74: Dell Technical Support Policy (u.s. Only)

    2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.

  • Page 75: Definition Of "dell-installed" Software And Peripherals, Definition Of "third-party" Software And Peripherals, Contacting Dell

    Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

  • Page 76

    Tech Support Services Sales Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Technical Support (portables and desktops)

  • Page 77

    Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)

  • Page 78

    Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches,...

  • Page 79

    Country (City) International Access Code Country Code City Code Costa Rica General Support Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support Customer Care Tech Fax Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/...

  • Page 80

    Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support Customer Care Switchboard Switchboard (calls from outside of France)

  • Page 81

    Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs...

  • Page 82

    Country (City) International Access Code Country Code City Code Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.

  • Page 83

    Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...

  • Page 84

    Country Code: 853 Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories)

  • Page 85

    Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Technical Support (for desktop and portable computers) Technical Support (for servers and workstations)

  • Page 86

    Country (City) International Access Code Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard Panama General Support Peru General Support Poland (Warsaw) Website: support.euro.dell.com...

  • Page 87

    Singapore (Singapore) Website: support.ap.dell.com International Access Code: 005 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Slovakia (Prague) Website: support.euro.dell.com...

  • Page 88

    Country (City) International Access Code Country Code City Code Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support Customer Care Sales Switchboard Corporate Technical Support Customer Care...

  • Page 89

    Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Transaction Sales Corporate Sales Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Corporate Sales...

  • Page 90

    Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct and general)

  • Page 91

    Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 92: Macrovision Product Notice, Fcc Notices (u.s. Only), Fcc Notices (u.s. Only), Fcc Notices (u.s. Only)

    FCC Notices (U.S. Only) Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves.

  • Page 93

    FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: PP08S • Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Appendix...

  • Page 94

    Appendix...

  • Page 95: Index

    50 conflicts software and hardware incompatibilities, 62 Customizing, 33 Dell contacting, 75, 92 support policy, 74 support site, 10 Dell Diagnostics, 43 Dell Premier Support website, 9-10 device status lights, 14 description, 14 diagnostics Dell, 43 display description, 13...

  • Page 96

    20 problems, 46 replacing, 40 system view, 20 hardware conflicts, 62 Dell Diagnostics, 43 Hardware Troubleshooter, 62 Help and Support Center, 11 help file, 9 installing parts before you begin, 39 turning off your computer, 39 Internet connection, 21...

  • Page 97

    56 volume, 56 speakers description, 14 problems, 56 system view, 14 volume, 56 specifications, 67 support contacting Dell, 75, 92 policy, 74 system setup program commonly used options, 73 purpose, 72 screens, 73 viewing, 73 system views back, 17...

  • Page 98

    USB connector description, 18 system view, 18 video connector description, 19 system view, 19 video. See display volume adjusting, 57 Index warranty, 9 Windows XP Device Driver Rollback, 61 Hardware Troubleshooter, 62 Help and Support Center, 11 Network Setup Wizard, 38 Program Compatibility Wizard, 51 wireless network adapter...

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