"Total Satisfaction" Return Policy (U.s. And Canada Only) - Dell PowerVault 35F User Manual

Warranties, Return Policy and Year 2000 Compliance: Dell PowerVault 35F User's Guide
failure to Dell's Customer Technical Support in advance to obtain Dell's concurrence that a part should be replaced
and to have Dell ship the replacement part. Dell will ship parts (freight prepaid) if you use an address in the
continental U.S. or Canada, where applicable. Shipments to other locations will be made freight, collect. Dell will
include a prepaid shipping container with each replacement part for your use in returning the replaced part to Dell.
Replacement parts are new or reconditioned. Dell may provide replacement parts made by various manufactures when
supplying parts to you. The warranty term for a replacement part is the remainder of the limited warranty term.
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced
parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in
accordance with Dell's Exchange Policy in effect on the date of the exchange.
You accept full responsibility for your software and data. Dell is not required to advise or remind you of appropriate
backup and other procedures.
General
DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS
WARRANTY STATEMENT. DELL DISCLAMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF
MECHANTABLITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS)
DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION
MAY NOT APPLY TO YOU.
DELL'S RESPONSIBILITY FOR MALFUCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR
AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THESE WARRANTIES GIVE
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM
STATE TO STATE, (OR JURISDICTION).
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY
STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUIENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR
LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY
NOT APPLY TO YOU.
These provisions apply to Dell's limited three-year warranty only. For provisions of any service contract covering your
system, refer to the separate service contract that you will receive.
If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell's Exchange
Policy in effect on the date of the exchange.
NOTE: If you chose one of the available warranty and service options in place of the standard limited three-year
warranty described in the preceding text, the option you chose will be listed on your invoice.

"Total Satisfaction" Return Policy (U.S. and Canada Only)

If you are an end-user customer who bought products directly from a Dell company, you may return them to Dell up to
30 days from the date of invoice for a refund of the product purchase price if already paid. This refund will not include
any shipping and handling charges shown on your invoice. If you are an organization who bought the products form
Dell under a written agreement with Dell, there may be different terms for the return of products under this policy,
based on your agreement with Dell. To return products, you must call Dell Customer Service to receive a Credit
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