Verify The Operation Of A Replacement Drive; Return A Faulted Part; Add A New Drive To The Base Enclosure; Removing The Front Bezel - Dell EMC PowerStore 500T Installation And Service Manual

Verify the operation of a replacement drive

Steps
1. From PowerStore Manager, select Hardware.
2. Select the appliance where you replaced the drive.
3. On the Components card, under Drives, expand BaseEnclosure and select the drive.
The status of the replacement drive should read Healthy. If the status is still Faulted, wait a few minutes and refresh
PowerStore Manager. If the status does not change, ensure that the drive is correctly seated, or contact your service
provider.
4. Click Stop Blink LED.

Return a faulted part

About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click Settings on the upper right of the screen.
c. Click General Support.
d. Under Drives, Power Supplies, and Other Parts, click Return Part.
e. If your screen does not show the Return Part link, contact your service provider for instructions.

Add a new drive to the base enclosure

Take the following actions to add a new drive to the base enclosure.
CAUTION: Do not add drives to powered off systems. For details, see Dell knowledge base article 000187118.

Removing the front bezel

Steps
1. If the bezel has a lock, insert the key that shipped with your enclosure into the lock, and turn the key to unlock the bezel.
2. Press the two latch buttons on the bezel surface to release the bezel from the cabinet.
3. Pull the bezel off the cabinet and put it on a clean, static-free surface.

Remove a drive filler module

Steps
1. Insert your finger into the cutout on the drive filler module.
2. Pull the filler module out of the slot.
40 Base enclosure service procedures