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9
Troubleshooting
9.1
What to do in case of failure?
After switching on the sensor, display elements (see chapter 3.3 "Indicators and operational controls") as-
sist in checking the proper function and troubleshooting.
In case of error, you can determine the error from the LEDs and the indicators on the display. With the error
message you can determine the cause of the error and initiate measures to rectify it.
Ä Switch off the system and leave it switched off.
Ä Analyze the cause of the error using the operation indicators, the error messages and with the help of
the Sensor Studio configuration software, DIAGNOSTICS menu, and rectify the error.
NOTICE
Contact Leuze electronic subsidiary/customer service.
Ä If you are unable to rectify a fault, contact the Leuze electronic branch responsible for you or
call the Leuze electronic customer service (see chapter 11 "Service and support").
9.2
LED indicators
You can use the LED indicators to ascertain general causes of errors (see chapter 3.3.1 "LED indicators").
Tab. 9.1:
Green/red LED – causes and measures
Error display
Orange
Red
Off
Tab. 9.2:
Yellow LED – causes and measures
Error display
Off
Leuze electronic
Possible cause
Warning message, e.g., weak reception
signal
No object detected or reception signal
too weak
• No supply voltage connected to the
sensor
• Hardware error
Possible cause
No object detected in the switching
range
Measures
Optimize object alignment
Position object in the measurement range
• Check supply voltage
• Contact Leuze electronic customer ser-
vice (see chapter 11 "Service and sup-
port")
Measures
Position object in the configured switching
range
ODS 10
Troubleshooting
54
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