Performing Canada Post Postal Inspections For Envelope Printing; Updating Postal Rates Or Software For Envelope Printing - Pitney Bowes SendPro C Operator's Manual

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3. Tap Reset Counter to 0.
Performing Canada Post postal inspections for
Envelope Printing
Perform a balance inquiry or postage refill when the message Inspection Due appears.
When a postal inspection is required, you are notified automatically by the message on the Envelope
Printing home screen: "Inspection Due. Perform a balance inquiry or a refill".
1. If accounting is enabled, you must first tap Account and select an account.
2. Tap Balance Inquiry or Refill Postage to complete the inspection.
Updating postal rates or software for Envelope
Printing
Automatic updates
SendPro® C, SendPro®+ devices update postal rates and software automatically.
Keep your device turned on and connected to your network to get any updates, as the device downloads
updates during the evening hours.
Manual postal rate updates
1. Tap Rates and Updates on the bottom of the Home screen. Swipe the screen up to access the
second row of buttons.
NOTE: Rates downloaded prior to the effective date receives the below message for 3 days after the
download and the message will show for 3 days after the effective date. You cannot remove the
message.
Pitney Bowes
Operator Guide
February 2021
Managing Printing on Envelopes
79

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