Clearing Or Resetting The Number Of Mailpieces Sent; Performing Royal Mail Postal Inspections For Envelope Printing - Pitney Bowes SendPro С User Manual

Important: If your device has not uploaded transactions recently due to connection issues, it may
require multiple uploads. If the device prompts you to upload more than three times, please contact
technical support.
Manual upload of your postage printing transactions
1. Tap the Settings icon on the toolbar.
2. Scroll down to the Envelope Printer Settings section.
3. Tap Sync Transaction Data.
A series of messages appears on your display, starting with "Preparing Transaction Data"
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followed by "Sending Transaction Data".
Once the upload is complete, the message "Transaction Data Sent".
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The message "No Sync Required" appears if there are no new transactions to upload.
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Clearing or resetting the number of mailpieces sent

Make certain that you wish to delete the piece count information. Once you do so, you cannot restore the
deleted data.
1. Tap Envelope Printing on the Home screen.
2. Tap Pieces.
3. Tap Reset Counter to 0.
Performing Royal Mail postal inspections for Envelope
Printing
When a postal inspection is required, you are notified automatically by the message on the Envelope
Printing home screen: "Inspection Due. Perform a balance inquiry or a refill".
1. If accounting is enabled, you must first tap Account and select an account.
2. Tap Balance Inquiry or Refill Postage to fulfill the inspection requirements.
Pitney Bowes User Guide July 2020
8 • Managing Printing on Envelopes
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