Printing A Test Pattern; Installing The Printhead - Pitney Bowes SendPro C Operator's Manual

Printing a test pattern

Print a test pattern to see if the printhead is working properly or if you have enough ink in the cartridge.
1. Tap Settings on the toolbar.
2. Scroll down and tap Envelope Printer Maintenance.
3. Tap Print Test Pattern.
4. Feed the envelope through the device when the message "Print a Test Pattern?" appears.
5. Examine the pattern printed on the envelope:
Tap Done if the lines are unbroken and match the "Good" test pattern shown on the display.
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Tap Clean Print Nozzle if the test pattern has missing or incomplete lines
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Once the cleaning operation completes, you must print another test pattern.
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If this new pattern still has broken or missing lines, you may need to replace the ink
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cartridge or clean or replace the printhead.
If you see no improvement in print quality, do not repeat the cleaning, as cleaning the print
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nozzles consumes ink.

Installing the printhead

You may need to install a new printhead when the existing printhead is producing poor print quality.
1. Tap Settings on the toolbar.
2. Scroll down and tap Envelope Printing.
3. Tap Install Printhead.
4. Lift the cover; the ink cartridge moves to the front position.
5. Flip the ink cartridge guard open.
6. Remove the ink cartridge as shown on the label to the right of the cartridge holder.
Pitney Bowes Operator Guide February 2021
Maintenance
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