Repair; Warranty - Interacoustics Sera Instructions For Use Manual

Repair

Interacoustics is only considered to be responsible for the validity of the CE marking, effects on safety,
reliability and performance of the equipment if:
1. Assembly operations, extensions, readjustments, modifications or repairs are carried out by
authorized persons
2. A 1-year service interval is maintained
3. The electrical installation of the relevant room complies with the appropriate requirements, and
4. The equipment is used by authorized personnel in accordance with the documentation supplied by
Interacoustics.
The customer shall reach out to the local distributor to determine the service/repair possibilities including
onsite service/repair. It is important that the customer (through local distributor) fills out the RETURN
REPORT every time when the component/product is sent for service/repair to Interacoustics.

Warranty

Interacoustics guarantees that:
The Sera
• TM
period of 12 months from the date of delivery by Interacoustics to the first purchaser
Accessories are free from defects in material and workmanship under normal use and service for
•
a period of ninety (90) days from the date of delivery by Interacoustics to the first purchaser
If any product requires service during the applicable warranty period, the purchaser should communicate
directly with the local Interacoustics service center to determine the appropriate repair facility. Repair or
replacement will be carried out at Interacoustics' expense, subject to the terms of this warranty. The product
requiring service should be returned promptly, properly packed, and postage prepaid. Loss or damage in
return shipment to Interacoustics shall be at purchaser's risk.
The expected service life of the instrument is 7 years.
In no event shall Interacoustics be liable for any incidental, indirect or consequential damages in connection
with the purchase or use of any Interacoustics product.
This shall apply solely to the original purchaser. This warranty shall not apply to any subsequent owner or
holder of the product. Furthermore, this warranty shall not apply to, and Interacoustics shall not be
responsible for, any loss arising in connection with the purchase or use of any Interacoustics product that
has been:
repaired by anyone other than an authorized Interacoustics service representative;
•
• altered in any way so as, in Interacoustics opinion, to affect its stability or reliability;
subject to misuse or negligence or accident, or that has had the serial or lot number altered;
•
defaced or removed; or
improperly maintained or used in any manner other than in accordance with the instructions
•
provided by Interacoustics.
This warranty is in lieu of all other warranties, express or implied, and of all other obligations or liabilities of
Interacoustics. Interacoustics does not give or grant, directly or indirectly, the authority to any representative
or other person to assume on behalf of Interacoustics any other liability in connection with the sale of
Interacoustics products.
INTERACOUSTICS DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING
ANY WARRANTY OF MERCHANTABILITY OR FOR FUNCTION OF FITNESS FOR A PARTICULAR
PURPOSE OR APPLICATION.
D-0113323-F – 2020/11
Sera™ - Instructions for Use - US
is free from defects in material and workmanship under normal use and service for a
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