Unpacking And Installation; Unpacking And Inspection - Interacoustics Sera Instructions For Use Manual

3 Unpacking and installation

Unpacking and inspection

Check box and contents for damage
When the instrument is received please check the shipping box for rough handling and damage. If the box is
damaged, it should be kept until the contents of the shipment have been checked mechanically and
electrically. If the instrument is faulty, please contact your local distributor. Keep the shipping material for the
carrier's inspection and insurance claim.
Keep carton for future shipment
Sera comes in its own shipping carton, which is specially designed for the Sera . Please keep this carton.
TM TM
It will be needed if the instrument has to be returned for service.
If service is required, please contact your local distributor.
Reporting Imperfections
Inspect before connection
Prior to connecting the product, it should once more be inspected for damage. The cabinet and the
accessories should be checked visually for scratches and missing parts.
Report immediately any faults
Any missing part or malfunction should be reported immediately to the supplier of the instrument together
with the invoice, serial number, and a detailed report of the problem. In the back of this manual you will find a
"Return Report" where you can describe the problem.
Please use the "Return Report"
Use of the return report provides the service engineer with the relevant information to investigate the
reported issue. Without this information, there may be difficulty in determining the fault and repairing the
device. Please always return the device with a completed Return Report in order to guarantee that
correction of the problem will be to your satisfaction.
Home Health Care Transport
Use the carrying bag that is provided with the delivery of your Sera .
TM
D-0113323-F – 2020/11
Sera™ - Instructions for Use - US Page 9