Weighing Settings; How To Change The Default Weighing Type - quadient iX-5 User Manual
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Also See for iX-5:
- User manual (328 pages) ,
- Quick installation manual (4 pages) ,
- Replacement manual (2 pages)
Table of Contents
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8.8
Weighing Settings
The weighing settings include:
• Setting a default weighing type used for mailing
• Activating / De-activating the WP Automatic Selection functionality
• Zeroing the weighing platform
• Setting the GEO code that corresponds to the geographical location of the Mailing
System
Default Weighing Type
How to Change the Default Weighing Type
This setting defines both the weighing device and the weighing type that are selected by
default when a user starts the mailing process (see
64).
To change the default weighing type:
1.
As supervisor (see
Press
Default Weighing Type
2.
Select a default weighing type in the list.
3.
Press [OK] to validate.
How to Log in as Supervisor
and select the path:
Choosing a Weighing Type
on page 144):
Default User Settings
on page
Base Settings
157
8
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Questions and answers
cannot send any more special delivery and asks us to do the audit but this fails and says device will be locked in 3 days
To resolve the issue of the Quadient iX-5 not sending special deliveries and the audit failing, follow these steps:
1. Check Network Connection: Ensure the device is properly connected to the network by using the Ping Tool or IP Configuration Checker in the diagnostic menu.
2. Perform a System Diagnostic:
- Log in as a supervisor.
- Navigate to Maintenance > Diagnostics.
- Run the available tests to identify any issues.
3. Verify Account and Credit Status:
- Ensure there is sufficient credit in the account.
- Check Money Operations > Managing Credit to verify fund availability.
4. Unlock the PSD (Postal Security Device):
- If the audit fails, the device may require unlocking.
- Go to Money Operations > Unlocking the PSD and follow the on-screen instructions.
5. Restart the Device:
- Power off the machine, wait a few minutes, and turn it back on to reset any temporary issues.
6. Contact Support:
- If the issue persists and the device is at risk of being locked, contact your dealer or Quadient support for assistance.
Following these steps should help resolve the issue and prevent the device from being locked.
This answer is automatically generated