How To Align The Print Heads - quadient iX-5 User Manual
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Also See for iX-5:
- User manual (328 pages) ,
- Quick installation manual (4 pages) ,
- Replacement manual (2 pages)
Table of Contents
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How to Align the Print Heads
To align the print heads:
1.
As supervisor (see
Press
alignment
The Ink cartridge alignment screen is displayed.
2.
Press Perform an imprint test and put a piece of paper in the mail transport.
The system prints a test pattern.
10
3.
Check the printed pattern and press the letter that corresponds to the straightest and
complete vertical line.
4.
Press [OK] to validate.
5.
Repeat the previous step until lines F are aligned.
196
Your Mailing System requires the heads to be aligned after each
cartridge change.
How to Log in as Supervisor
and select the path:
on page 144):
Maintenance
Cartridge Ink cartridge
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Questions and answers
cannot send any more special delivery and asks us to do the audit but this fails and says device will be locked in 3 days
To resolve the issue of the Quadient iX-5 not sending special deliveries and the audit failing, follow these steps:
1. Check Network Connection: Ensure the device is properly connected to the network by using the Ping Tool or IP Configuration Checker in the diagnostic menu.
2. Perform a System Diagnostic:
- Log in as a supervisor.
- Navigate to Maintenance > Diagnostics.
- Run the available tests to identify any issues.
3. Verify Account and Credit Status:
- Ensure there is sufficient credit in the account.
- Check Money Operations > Managing Credit to verify fund availability.
4. Unlock the PSD (Postal Security Device):
- If the audit fails, the device may require unlocking.
- Go to Money Operations > Unlocking the PSD and follow the on-screen instructions.
5. Restart the Device:
- Power off the machine, wait a few minutes, and turn it back on to reset any temporary issues.
6. Contact Support:
- If the issue persists and the device is at risk of being locked, contact your dealer or Quadient support for assistance.
Following these steps should help resolve the issue and prevent the device from being locked.
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