Managing Your Royal Mail Postage Funds; Uploading System Logs - Pitney Bowes SendPro С User Manual

Managing your Royal Mail Postage Funds

The Envelope Printing funds are managed in an account on the SendPro C, SendPro+.
Pitney Bowes offers two ways to fund postage for mailing (Envelope Printing) on your SendPro C,
SendPro+: A prepaid account with Pitney Bowes or a credit account with Pitney Bowes called Purchase
Power. You must choose one payment method. You cannot use credit cards.

Uploading system logs

Your device creates a series of system logs that monitor a variety of operations on your device. Pitney
Bowes Technical Support may ask you to upload one or more of these logs.
1. Tap the Settings icon on the toolbar.
2. Scroll down to the Advanced device Options section.
3. Tap System Log Upload to see a list of the available logs.
4. Tap the check box in front of any log that you wish to deselect.
5. Tap Upload Selected Logs.
6. Once the upload completes, an upload message bar appears at the bottom of the screen.
7. Tap OK or Got It in the message bar.
8. Select another log to upload, or swipe down from the top of the screen and then tap on the Home
icon to exit.
Pitney Bowes User Guide July 2020
3 • Managing your machine
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