CyberData 011146 Operation Manual
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CyberData 011146 Operation Manual

Sip paging server
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The IP Endpoint Company
SIP Paging Server
Operations Guide
SIP Compliant
Part #011146
Document Part #931803A
for Firmware Version 20.0.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  SIP Paging Server Operations Guide SIP Compliant Part #011146 Document Part #931803A for Firmware Version 20.0.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Revision 931803A, which corresponds to firmware version 20.0.0, was released on October 18, 2020. Browsers Supported The following browsers have been tested against firmware version 20.0.0: • Microsoft Edge: 83.0.478.5.4 • Chrome: 83.0.4103.106 • Firefox: 77.0.1 CyberData Corporation 931803A Operations Guide...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931803A Operations Guide...
  • Page 5 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931803A Operations Guide...
  • Page 6 Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol SRTP Secure Real Time Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 931803A Operations Guide...

  • Page 7: Table Of Contents

    2.6.8 Configure the Paging Groups (PGROUPS) Parameters ..........38 2.6.9 Operating the Paging Server ..................42 DTMF Bypassed ......................42 DTMF Not Bypassed ......................42 2.6.10 Configure the SSL Parameters ..................43 Certificate Info Window ....................47 Remove Server Certificate Window ................48 CyberData Corporation 931803A Operations Guide...
  • Page 8 A.1.1 In a LINUX Environment ....................85 A.1.2 In a Windows Environment ..................85 Appendix B Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) ..................86 B.2 Documentation ........................86 B.3 Contact Information ........................87 B.4 Warranty and RMA Information ....................87 CyberData Corporation 931803A Operations Guide...

  • Page 9: Chapter 1 Product Overview

    To identify the SIP Paging Server, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011146. • The serial number on the label should begin with 1462. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 10: Features

    HTTPS or HTTP web based configuration. HTTPS is enabled by default. • Support for Cisco SRST resiliency • Autoprovisioning via HTTPS, HTTP or TFTP • Configurable event generation for device health and status monitoring • 802.11q VLAN tagging CyberData Corporation 931803A Operations Guide...

  • Page 11: Specifications

    1 and EN 62368-1, RoHS Compliant, FCC; Part 15 Class A, Industry Canada; ICES- 3 Class A, IEEE 802.3 Compliant Warranty 2 Years Limited Part Number 011146 a. Dimensions are measured from the perspective of the product being upright with the front of the product facing you. CyberData Corporation 931803A Operations Guide...

  • Page 12: Compliance

    As of the date of manufacture, the Paging Series has been tested and found to comply with the specifications for CE marking and standards per EMC and Radiocommunications Compliance. This applies to the following products: 011145, 011146, 011233, 011280, 011295, 011314, 011368, and 011372.

  • Page 13: Chapter 2 Setting Up The Sip Paging Server

    Installation Quick Reference Guide Mounting Template (located on the last page of the Installation Quick Reference) Mounting Kit (part #070057A)  which includes: (2) #4-6 x 7/8" Mounting Anchors (2) #4 x 1-1/4" Round Phillips Wood Screws CyberData Corporation 931803A Operations Guide...

  • Page 14: Typical Installation

    Setting Up the SIP Paging Server 2.2 Typical Installation Figure 2-1 illustrates how the SIP Paging Server is normally installed as part of a paging system. Figure 2-1. Typical Installation CyberData Corporation 931803A Operations Guide...

  • Page 15: Connecting The Sip Paging Server

    Section 2.6.12, "Configure the Fault Detection Parameters"). 2.3.3 Line Out This RCA 10K Ohm Hi-Z output connection allows you to connect the device to The RCA line-in (10K Ohm Hi-Z) of an external audio amplifier. CyberData Corporation 931803A Operations Guide...

  • Page 16: Page Port Output Connections

    (Section 2.6.5, "Configure the Device Parameters"), every time an audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby enabling amplifiers with a remote turn-on capability to become active. CyberData Corporation 931803A Operations Guide...

  • Page 17: Removable Interface Connector

    Setting Up the SIP Paging Server Removable Interface Connector 2.3.5 Removable Interface Connector Figure 2-3 shows the interface connector that is removable on the SIP Paging Server. Figure 2-3. Removable Interface Connector CyberData Corporation 931803A Operations Guide...

  • Page 18: Connect To The Power Source

    • Note: Do not use both PoE and external power. 48VDC Chassis Ground Chassis ground Chassis Ground • If required, connect the earth grounding wire to the Chassis Ground. See the figure on the left. CyberData Corporation 931803A Operations Guide...

  • Page 19: Connect To The Network

    Connect to the Network 2.3.7 Connect to the Network Plug one end of a standard Ethernet cable into the SIP Paging Adapter Ethernet port. Plug the other end into your network. Figure 2-5. Connecting to the Network CyberData Corporation 931803A Operations Guide...

  • Page 20: Confirm That The Sip Paging Server Is Up And Running

    You can disable Status Paging Beep on Initialization on the Device (GREEN LED) (GREEN/BLUE LED) Configuration page. 2.3.8.1 Verify Network Activity The square, GREEN Activity LED blinks when there is network traffic. CyberData Corporation 931803A Operations Guide...

  • Page 21: Announcing The Ip Address

    To announce the IP address for the SIP Paging Server, briefly press and then quickly release the RTFM switch. See Figure 2-7. Note The IP address announcement can be heard if a speaker or amplified speaker is connected to the unit. Figure 2-7. RTFM Switch RTFM Switch CyberData Corporation 931803A Operations Guide...

  • Page 22: Restore The Factory Default Settings

    2. Continue to press the switch until after the indicator lights go off, and then release it. Note The “Restoring Defaults” announcement can be heard if a speaker or amplified speaker is connected to the unit. 3. The SIP Paging Server settings are restored to the factory defaults. CyberData Corporation 931803A Operations Guide...

  • Page 23: Configuring The Sip Paging Server

    To configure the SIP parameters, you also need to determine the values for these parameters: • SIP Server IP Address • Remote and Local SIP Port Numbers • SIP User ID, and Authenticate ID and Password for this User ID CyberData Corporation 931803A Operations Guide...

  • Page 24: Sip Paging Server Web

    Link to the SSL page. Link to the Schedules page. Link to the Fault page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. CyberData Corporation 931803A Operations Guide...

  • Page 25: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-10. Figure 2-10. Toggle Help Button and Question Marks Question mark  appears next to the web page items CyberData Corporation 931803A Operations Guide...
  • Page 26 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-11. Figure 2-11. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear CyberData Corporation 931803A Operations Guide...

  • Page 27: Log In To The Configuration Gui

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the Downloads tab on the following webpage: https://www.cyberdata.net/products/011146...
  • Page 28 Setting Up the SIP Paging Server Log in to the Configuration GUI Figure 2-12. Home Page CyberData Paging Server 146200001 v20.0.0 v20.0.0 v20.0.0 CyberData Corporation 931803A Operations Guide...
  • Page 29 After selecting a configuration file, click Import to import the configuration from the selected file. Export Settings Click Export to export the current configuration to a file. Click the Save button to save your configuration settings. CyberData Corporation 931803A Operations Guide...
  • Page 30 Configure the autoprovisioning parameters. Click on the Autoprov button and see Section 2.6.15, "Configure the Autoprovisioning Parameters" for instructions. Note Click on the Firmware button any time you need to upload new versions of the firmware. Section 2.7, "Upgrade the Firmware" for instructions. CyberData Corporation 931803A Operations Guide...

  • Page 31: Configure The Device Parameters

    In addition, you may also enable Polycom Paging to page Polycom IP phones using their proprietary Polycom Paging protocol. 1. Click on the Device button to open the Device page. See Figure 2-13. Figure 2-13. Device Page CyberData Paging Server CyberData Corporation 931803A Operations Guide...
  • Page 32 (1-65535). Beep on Init Device will play the user defined “pagetone” audio file when it boots. Beep on Page Device will play the user defined “pagetone” audio file before playing a SIP page. CyberData Corporation 931803A Operations Guide...

  • Page 33: Polycom Paging

    Polycom phones use the same multicast IP address and port number for both PTT and Group Paging multicasts. Make sure to note the Polycom multicast IP address and port number before configuring the CyberData V3 Paging Server. Polycom phones use a default multicast IP address of 224.0.1.116 and odd-numbered port 5001.
  • Page 34 Device Page. 2. Specify the Polycom IP address and use the next lower even port number for the desired paging group on the PGROUPS Page. 3. Click on the Save button to store changes. CyberData Corporation 931803A Operations Guide...

  • Page 35: Configure The Network Parameters

    Configuring the network parameters enables your network to recognize the SIP Paging Server and communicate with it. Click the Network button on the Home page to open the Network page. Figure 2-14. Network Page CyberData Paging Server CyberData Corporation 931803A...
  • Page 36 Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. CyberData Corporation 931803A Operations Guide...
  • Page 37 The SIP Paging Server’s IP Address: The SIP Paging Server is delivered with a factory default IP address. Change the default address to the correct IP address for your system. • The Subnet Mask. • The Default Gateway. CyberData Corporation 931803A Operations Guide...

  • Page 38: Configure The Sip Parameters

    2.6.7 Configure the SIP Parameters The SIP parameters enable the device to contact and register with the SIP server. On the Home page, click SIP Config to open the SIP page. Figure 2-15. SIP Page CyberData Paging Server CyberData Corporation 931803A Operations Guide...
  • Page 39 Specify the SIP User ID for the second backup SIP Server. This parameter becomes the user portion of the SIP-URI for the device's extension on the second backup SIP server. Enter up to 64 alphanumeric characters. CyberData Corporation 931803A Operations Guide...
  • Page 40 255 characters in length. SIP User ID Specify the SIP User ID for the SIP server. This parameter becomes the user portion of the SIP-URI for the device's Nightringer extension. Enter up to 64 alphanumeric characters. CyberData Corporation 931803A Operations Guide...
  • Page 41 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers 1. Enter the IP address of the SIP Server. CyberData Corporation 931803A Operations Guide...
  • Page 42 6. In the Register Expiration field, enter the number of seconds the SIP Paging Server registration lease remains valid with the SIP Server. The SIP Paging Server automatically re- registers with the SIP server before the lease expiration timeout. CyberData Corporation 931803A Operations Guide...

  • Page 43: Point-To-Point Configuration

    4. Enter the device's IP address as a “speed dial” (also called “auto-dial”) key on the phone(s) from which you want to page. Note Establishing point-to-point SIP calls may not work with all phones. Figure 2-16. SIP Page CyberData Paging Server Register with a SIP Server is not selected Enable SIP Operation is selected CyberData Corporation 931803A...

  • Page 44: Point-To-Point Fault Sense Reporting

    The Register with a SIP Server parameter is not selected. • The Enable SIP Operation parameter is selected Figure 2-17. SIP Page CyberData Paging Server Register with a SIP Server is not selected Enable SIP Operation is selected 2. Click on the Save button to save the changes.
  • Page 45 Establishing point-to-point SIP calls may not work with all phones. Figure 2-18. Fault Page CyberData Paging Server In the Dial Out Extension field, enter the IP address of the phone that is to be called when a fault is detected at the Fault Sense Input.

  • Page 46: Configure The Paging Groups (Pgroups) Parameters

    1. Click on the PGROUPS button to open the PGROUPS page. See Figure 2-19. Figure 2-19. PGROUPS Page CyberData Paging Server CyberData Corporation 931803A Operations Guide...
  • Page 47 2-20), edit the PGROUP (see Table 2-9, "Configure PGROUP Window") and click on the Save Changes button. 3. On the PGROUPS page (Figure 2-19), click on the Reboot button. Click the Save button to save your configuration settings. CyberData Corporation 931803A Operations Guide...
  • Page 48 Setting Up the SIP Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-20. Configure PGROUP Window CyberData Corporation 931803A Operations Guide...
  • Page 49 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Click the Cancel button to close the Configure PGROUP window. Click the OK button to save your configuration settings. CyberData Corporation 931803A Operations Guide...

  • Page 50: Operating The Paging Server

    DTMF), the device will not play or relay any audio because the device will be waiting at the zone entry prompt. The DTMF from the sender would have to be sent as RFC2833 RTP events (i.e. "out of band"). CyberData Corporation 931803A Operations Guide...

  • Page 51: Configure The Ssl Parameters

    Setting Up the SIP Paging Server Configure the SSL Parameters 2.6.10 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-21). Figure 2-21. SSL Configuration Page CyberData Paging Server CyberData Corporation 931803A Operations Guide...
  • Page 52 Setting Up the SIP Paging Server Configure the SSL Parameters Figure 2-22. SSL Configuration Page CyberData Corporation 931803A Operations Guide...
  • Page 53 When doing mutual authentication this device will present a client certificate with these parameters. Device CA Right click and Save Link As... to get the Cyberdata Device CA used to sign this client certificate. Use this button to select a configuration file to import.
  • Page 54 Info Window appears. See Section 2.6.10.1, "Certificate Info Window". Removes this certificate from the list of trusted certificates. After clicking on this button, the Remove Server Certificate Window appears. See Section 2.6.10.2, "Remove Server Certificate Window". CyberData Corporation 931803A Operations Guide...

  • Page 55: Certificate Info Window

    Setting Up the SIP Paging Server Configure the SSL Parameters 2.6.10.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-23. Figure 2-23. Certificate Info Window CyberData Corporation 931803A Operations Guide...

  • Page 56: Remove Server Certificate Window

    The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-24. Remove Server Certificate Window CyberData Corporation 931803A Operations Guide...

  • Page 57: Configure The Schedules Parameters

    Setting Up the SIP Paging Server Configure the Schedules Parameters 2.6.11 Configure the Schedules Parameters 1. Click on the Schedules button to open the Schedules page. See Figure 2-25. Figure 2-25. Schedules Page CyberData Paging Server CyberData Corporation 931803A Operations Guide...
  • Page 58 Opens the Configure Scheduled Event window for the corresponding event. See Figure 2-26, "Configure Scheduled Event Window" Table 2-12, "Configure Scheduled Event Window Parameters" Removes the event from the schedule. Opens a new Configure Scheduled Event window. CyberData Corporation 931803A Operations Guide...
  • Page 59 Setting Up the SIP Paging Server Configure the Schedules Parameters Figure 2-26. Configure Scheduled Event Window CyberData Corporation 931803A Operations Guide...
  • Page 60 In addition to the bells, the user can have 25 stored messages that are utilized through paging groups. • www.cyberdata.net/bell-download/ has a set of sounds that can be downloaded. • The user can upload 25 unique bell files that can be used in up to 250 scheduled events. CyberData Corporation 931803A Operations Guide...

  • Page 61: Configure The Fault Detection Parameters

    Setting Up the SIP Paging Server Configure the Fault Detection Parameters 2.6.12 Configure the Fault Detection Parameters 1. Click on the Fault button to open the Fault page. See Figure 2-27. Figure 2-27. Fault Page CyberData Paging Server CyberData Corporation 931803A Operations Guide...
  • Page 62 First click on the Toggle Help button, and you will see a question mark ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. CyberData Corporation 931803A Operations Guide...

  • Page 63: Configure The Audio Parameters

    Figure 2-28. The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. Figure 2-28. Audiofiles Page CyberData Paging Server CyberData Corporation 931803A Operations Guide...
  • Page 64 Setting Up the SIP Paging Server Configure the Audio Parameters Figure 2-29. Audiofiles Page CyberData Corporation 931803A Operations Guide...
  • Page 65 Setting Up the SIP Paging Server Configure the Audio Parameters Figure 2-30. Audiofiles Page CyberData Corporation 931803A Operations Guide...
  • Page 66 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” Page Tone Corresponds to a simple tone that is unused by default. Your IP Address is Corresponds to the message “Your IP address is...”...
  • Page 67 Upload files here to be used as stored messages. Note: The user may upload a maximum of 25 files. The Browse button will allow you to navigate to and select an audio file. The Upload Stored Message button will upload the stored message. CyberData Corporation 931803A Operations Guide...

  • Page 68: User-Created Audio Files

    16 bit, mono 8000 Hz Note These audio format restrictions are enforced by the webpage. You can use the free utility Audacity to convert audio files into this format. See Figure 2-31 through Figure 2-33. CyberData Corporation 931803A Operations Guide...
  • Page 69 Setting Up the SIP Paging Server Configure the Audio Parameters Figure 2-31. Audacity 1 Figure 2-32. Audacity 2 CyberData Corporation 931803A Operations Guide...
  • Page 70 Configure the Audio Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-33. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM CyberData Corporation 931803A Operations Guide...

  • Page 71: Configure The Event Parameters

    Click on the Events button to open the Events page (Figure 2-34). The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-34. Events Page CyberData Paging Server CyberData Corporation 931803A Operations Guide...
  • Page 72 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. CyberData Corporation 931803A Operations Guide...

  • Page 73: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 74 Setting Up the SIP Paging Server Configure the Event Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 75 Setting Up the SIP Paging Server Configure the Event Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...

  • Page 76: Configure The Autoprovisioning Parameters

    Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-35. Figure 2-35. Autoprovisioning Page CyberData Paging Server CyberData Corporation 931803A Operations Guide...
  • Page 77 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. CyberData Corporation 931803A Operations Guide...

  • Page 78: Autoprovisioning

    Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 79 As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and on their server, they have a file named 0020f7123456.xml (the same as the mac address of the device). CyberData Corporation 931803A Operations Guide...
  • Page 80 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. CyberData Corporation 931803A Operations Guide...
  • Page 81 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. CyberData Corporation 931803A Operations Guide...
  • Page 82 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> CyberData Corporation 931803A Operations Guide...
  • Page 83 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 84 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 85 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. CyberData Corporation 931803A Operations Guide...

  • Page 86: Sample Dhcpd.conf

    "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } CyberData Corporation 931803A Operations Guide...

  • Page 87: Get Autoprovisioning Template Button

    4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. CyberData Corporation 931803A Operations Guide...

  • Page 88: Upgrade The Firmware

    Configure the Autoprovisioning Parameters 2.7 Upgrade the Firmware Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware file from the Downloads tab at the following webpage: https://www.cyberdata.net/products/011146...
  • Page 89 Configure the Autoprovisioning Parameters 6. Select the firmware file. This reveals the Upload button (Figure 2-38). Figure 2-38. Upload Button CyberData Paging Server Upload button Status Messages Upload Post Processing bar Upload Progress bar 7. Click on the Upload button. After selecting the Upload button, you will see the progress of the upload in the Upload Progress bar.
  • Page 90 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. CyberData Corporation 931803A Operations Guide...

  • Page 91: Reboot The Sip Paging Server

    To reboot a SIP Paging Server, log in to the web page as instructed in Section 2.6.4, "Log in to the Configuration GUI". 1. Click Reboot (Figure 2-39). A normal restart will occur. Figure 2-39. Home Page CyberData Paging Server 146200001 v20.0.0 v20.0.0 v20.0.0 Reboot CyberData Corporation 931803A...

  • Page 92: Command Interface Post Commands

    /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=test_audio" Swap Boot partitions wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.10.1.81/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. CyberData Corporation 931803A Operations Guide...

  • Page 93: Appendix A Setting Up A Tftp Server

    To set up a TFTP server on Windows: 1. Install and start the software. 2. Select File Configure Security tab Transmit Only. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. CyberData Corporation 931803A Operations Guide...

  • Page 94: Appendix B Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011146 B.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011146 CyberData Corporation 931803A...

  • Page 95: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 96 24, 28 connecting the V3 paging server 7 connector (removable) 9 contact information 87 activity light 12 contact information for CyberData 87 address, configuration login 19 current network settings 28 addressing current settings, reviewing 22 DHCP 15, 29...
  • Page 97 SIP 32, 34 Linux, setting up a TFTP server on 85 remote SIP 32, 34 local SIP port 32, 34 POST command 84 log in address 19 power logging in to configuration GUI 19 CyberData Corporation 931803A Operations Guide...
  • Page 98 ID 31 SIP configuration page 30 SIP configuration parameters outbound proxy 32 registration and expiration, SIP server lease 31, 32, warranty policy at CyberData 87 web access password 14 unregister on reboot 32 web access username 14 user ID, SIP 31...

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