Connecting the sip paging server to valcom v-1030c or v-1036c selfamplified speakers using a valcom v-1094 or v-2994 page port pre-amplifier/expander (3 pages)
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The IP Endpoint Company VoIP Paging Server Operations Guide SIP Compliant Part #011146 Document Part #931073B for Firmware Version 11.3.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
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CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
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Browsers Supported The following browsers have been tested against firmware version 11.3.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) CyberData Corporation 931073B Operations Guide...
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Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931073B Operations Guide...
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931073B Operations Guide...
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Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 931073B Operations Guide...
DTMF Not Bypassed ......................44 2.4.10 Configure the Fault Detection Parameters ..............45 2.4.11 Configure the Audio Parameters ................47 User-created Audio Files ....................50 2.4.12 Configure the Event Parameters ................53 Example Packets for Events ...................55 2.4.13 Configure the Autoprovisioning Parameters ...............58 CyberData Corporation 931073B Operations Guide...
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B.4.1 Warranty & RMA Returns within the United States ............80 B.4.2 Warranty & RMA Returns outside of the United States ..........80 B.4.3 Spare in the Air Policy ....................81 B.4.4 Return and Restocking Policy ..................81 B.4.5 Warranty and RMA Returns Page ................81 CyberData Corporation 931073B Operations Guide...
1 Product Overview The CyberData V3 VoIP Paging Server enables users through a single SIP phone extension, to access multiple zones for paging in a VoIP network and to connect to legacy analog overhead paging systems. A second SIP extension can be configured as a night ringer playing a user-uploadable audio file.
1.1 How to Identify This Product To identify the VoIP Paging Server, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011146. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...
Line Out: Output Signal Amplitudes 2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.5% maximum Output Impedance 10k Ohm Part Number 011146 Dimensions 6.11” L x 4.05” W x 1.15” H Weight 1.2 pounds CyberData Corporation 931073B Operations Guide...
Setting Up the Paging Server 2.2 Typical Installation Figure 2-2 illustrates how the Paging Server is normally installed as part of a paging system. Figure 2-2. Typical Installation CyberData Corporation 931073B Operations Guide...
Section 2.4.10, "Configure the Fault Detection Parameters"). 2.3.3 Line Out This RCA 10K Ohm Hi-Z output connection allows you to connect the device to The RCA line-in (10K Ohm Hi-Z) of an external audio amplifier. CyberData Corporation 931073B Operations Guide...
(Section 2.4.5, "Configure the Device Parameters"), every time an audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby enabling amplifiers with a remote turn-on capability to become active. CyberData Corporation 931073B Operations Guide...
Setting Up the Paging Server Removable Interface Connector 2.3.5 Removable Interface Connector Figure 2-4 shows the interface connector that is removable on the Paging Server. Figure 2-4. Removable Interface Connector CyberData Corporation 931073B Operations Guide...
• part# 010867 PoE Power Injector as a cost-effective option. Chassis Ground Chassis Ground • If required, connect the earth grounding wire to the Chassis Ground. See the figure on the left. Chassis Ground CyberData Corporation 931073B Operations Guide...
Connect to the Network 2.3.7 Connect to the Network Plug one end of a standard Ethernet cable into the Paging Server Ethernet port. Plug the other end into your network. Figure 2-6. Connecting to the Network CyberData Corporation 931073B Operations Guide...
Paging LED comes on after the device is booted and initialized. This LED blinks when a page is in progress. You can disable Beep on Initialization on the Device page. 2.3.8.2 Verify Network Activity The square, GREEN Activity LED blinks when there is network traffic. CyberData Corporation 931073B Operations Guide...
2. Continue to press the RTFM switch until after you see the indicator lights go off and you hear the “restoring defaults” announcement. 3. Release the RTFM switch. 4. The Paging Server settings are restored to the factory defaults. CyberData Corporation 931073B Operations Guide...
To configure the SIP parameters, you also need to determine the values for these parameters: • SIP Server IP Address • Remote and Local SIP Port Numbers • SIP User ID, and Authenticate ID and Password for this User ID CyberData Corporation 931073B Operations Guide...
Link to go to the SIP page. Link to the PGROUPS page. Link to the Fault page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. CyberData Corporation 931073B Operations Guide...
2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-10. Figure 2-10. Toggle Help Button and Question Marks Question mark appears next to the web page items Toggle Help button CyberData Corporation 931073B Operations Guide...
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3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-11. Figure 2-11. Short Description Provided by the Help Feature A short description of the Question mark web page item will appear CyberData Corporation 931073B Operations Guide...
Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products. CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery_utility.html...
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Setting Up the Paging Server Log in to the Configuration GUI Figure 2-12. Home Page 146100001 v11.3.0 CyberData Corporation 931073B Operations Guide...
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Then, click Save and Reboot to store changes. Export Settings Click Export to export the current configuration to a file. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. CyberData Corporation 931073B Operations Guide...
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Configure the autoprovisioning parameters. Click on the Autoprov button and see Section 2.4.13, "Configure the Autoprovisioning Parameters" for instructions. Note Click on the Firmware button any time you need to upload new versions of the firmware. Section 2.5, "Upgrading the Firmware" for instructions. CyberData Corporation 931073B Operations Guide...
In addition, you may also enable Polycom Paging to page Polycom IP phones using their proprietary Polycom Paging protocol. 1. Click on the Device button to open the Device page. See Figure 2-13. Figure 2-13. Device Page CyberData Corporation 931073B Operations Guide...
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Type the device name. Enter up to 25 characters. DTMF Duration The duration, in milliseconds, of DTMF tones played out of the device's analog audio ports (0-65535). Beep on Init Device will play the user defined “pagetone” audio file when it boots. CyberData Corporation 931073B Operations Guide...
Polycom phones use the same multicast IP address and port number for both PTT and Group Paging multicasts. Make sure to note the Polycom multicast IP address and port number before configuring the CyberData V3 Paging Server. Polycom phones use a default multicast IP address of 224.0.1.116 and odd-numbered port 5001.
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Multicast on the Device Page. 2. Specify the Polycom IP address and use the next lower even port number for the desired paging group on the PGROUPS Page. 3. Save and reboot to store changes. CyberData Corporation 931073B Operations Guide...
Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change CyberData Corporation 931073B Operations Guide...
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Hawaii GMT-9 Alaska GMT-8 PST, Pacific US GMT-7 MST, Mountain US GMT-6 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin CyberData Corporation 931073B Operations Guide...
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GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland CyberData Corporation 931073B Operations Guide...
2.4.6 Configure the Network Parameters Configuring the network parameters enables your network to recognize the Paging Server and communicate with it. Click the Network button on the Home page to open the Network page. Figure 2-15. Network Page CyberData Corporation 931073B Operations Guide...
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Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. CyberData Corporation 931073B Operations Guide...
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Change the default address to the correct IP address for your system. • The Subnet Mask. • The Default Gateway. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931073B Operations Guide...
2.4.7 Configure the SIP Parameters The SIP parameters enable the device to contact and register with the SIP server. On the Home page, click SIP Config to open the SIP page. Figure 2-16. SIP Page CyberData Corporation 931073B Operations Guide...
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This parameter also becomes the host portion of the SIP-URI for the device's extension on the second backup SIP server. This field can accept entries of up to 255 characters in length. CyberData Corporation 931073B Operations Guide...
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SIP server. Any calls made to this extension will play a ringtone (corresponds to Night Ring on the Audiofiles page). By design, it is not possible to answer a call to the Nightringer extension. CyberData Corporation 931073B Operations Guide...
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Specify the port number used for the RTP stream after establishing a SIP call. This port number must be an even number and defaults to 10500. The supported range is 0-65536. Enter up to 5 digits. CyberData Corporation 931073B Operations Guide...
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SIP Server. The Paging Server automatically re-registers with the SIP server before the lease expiration timeout. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931073B Operations Guide...
2. Type the IP address of the remote device that you want to contact into the Dial out Extension field Note Establishing point-to-point SIP calls may not work with all phones. Figure 2-17. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SIP server CyberData Corporation 931073B Operations Guide...
To assign a multicast address, you must first configure the speakers that you want to put into a paging zone by entering a particular multicast address and port number combination in the web configuration for these speakers. 1. Click on the PGROUPS button to open the PGROUPS page. See Figure 2-18. CyberData Corporation 931073B Operations Guide...
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Setting Up the Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-18. PGROUPS Page CyberData Corporation 931073B Operations Guide...
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Setting Up the Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-19. PGROUPS Page (continued) CyberData Corporation 931073B Operations Guide...
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Setting Up the Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-20. PGROUPS Page (continued) CyberData Corporation 931073B Operations Guide...
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Setting Up the Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-21. PGROUPS Page (continued) CyberData Corporation 931073B Operations Guide...
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Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931073B Operations Guide...
DTMF), the device will not play or relay any audio because the device will be waiting at the zone entry prompt. The DTMF from the sender would have to be sent as RFC2833 RTP events (i.e. "out of band"). CyberData Corporation 931073B Operations Guide...
Setting Up the Paging Server Configure the Fault Detection Parameters 2.4.10 Configure the Fault Detection Parameters 1. Click on the Fault button to open the Fault page. See Figure 2-22. Figure 2-22. Fault Page CyberData Corporation 931073B Operations Guide...
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Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931073B Operations Guide...
Click on the Audiofiles button to open the Audiofiles page. See Figure 2-23. The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. Figure 2-23. Audiofiles Page CyberData Corporation 931073B Operations Guide...
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Setting Up the Paging Server Configure the Audio Parameters Figure 2-24. Audiofiles Page CyberData Corporation 931073B Operations Guide...
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'9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit). Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit). Enter PGROUP Corresponds to the message “Enter PGROUP” (24 character limit).
16 bit, mono 8000 Hz Note These audio format restrictions are enforced by the webpage. You can use the free utility Audacity to convert audio files into this format. See Figure 2-25 through Figure 2-27. Figure 2-25. Audacity 1 CyberData Corporation 931073B Operations Guide...
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Setting Up the Paging Server Configure the Audio Parameters Figure 2-26. Audacity 2 CyberData Corporation 931073B Operations Guide...
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Configure the Audio Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-27. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM CyberData Corporation 931073B Operations Guide...
Click on the Events button to open the Events page (Figure 2-28). The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-28. Events Page CyberData Corporation 931073B Operations Guide...
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Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 931073B Operations Guide...
Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-29. Figure 2-29. Autoprovisioning Page CyberData Corporation 931073B Operations Guide...
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Set Time with NTP Server on boot setting on the Device Page page (see Table 2-6). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. CyberData Corporation 931073B Operations Guide...
3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. CyberData Corporation 931073B Operations Guide...
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Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
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When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. CyberData Corporation 931073B Operations Guide...
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The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. CyberData Corporation 931073B Operations Guide...
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In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> CyberData Corporation 931073B Operations Guide...
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000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
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TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
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You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. CyberData Corporation 931073B Operations Guide...
4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. CyberData Corporation 931073B Operations Guide...
2. Unzip the firmware version file. This file may contain the following: • Firmware file • Release notes 3. Log in to the Paging Server home page as instructed in 2.4.4 "Log in to the Configuration GUI". CyberData Corporation 931073B Operations Guide...
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4. Click on the Firmware menu button to open the Firmware page. See Figure 2-31. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.5.2, "Reboot the Paging Server".
To reboot a Paging Server, log in to the web page as instructed in Section 2.4.4, "Log in to the Configuration GUI". 1. Click Reboot (Figure 2-32). A normal restart will occur. Figure 2-32. Home Page 146100001 v11.3.0 Reboot CyberData Corporation 931073B Operations Guide...
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-O /dev/null "https://10.0.3.71/cgi-bin/audiofiles.cgi" --post-data "delete_entercode=yes" Delete the "Invalid Code" audio file wget --user admin --password admin --auth-no-challenge --no-check-certificate -- quiet -O /dev/null "https://10.0.3.71/cgi-bin/audiofiles.cgi" --post-data "delete_invalidcode=yes" a.Type and enter all of each http POST command on one line. CyberData Corporation 931073B Operations Guide...
To set up a TFTP server on Windows: 1. Install and start the software. 2. Select File Configure Security tab Transmit Only. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. CyberData Corporation 931073B Operations Guide...
Appendix B: Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) Go to the following URL to see CyberData’s list of frequently asked questions: http://www.cyberdata.net/products/voip/digitalanalog/pagingserverv3/faqs.html B.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at: http://www.cyberdata.net/products/voip/digitalanalog/pagingserverv3/docs.html...
3 Justin Court Monterey, CA 93940 Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://support.cyberdata.net/ CyberData Corporation...
If an End of Life device cannot be repaired, the replacement offered may be the current version of the device. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.
Warranty B.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://support.cyberdata.net/...
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4 verifying 12 connector (removable) 9 activity light 12 contact information 79 address, configuration login 18 contact information for CyberData 79 addressing current network settings 30 DHCP 14, 31 current settings, reviewing 21 static 14, 31 CyberData contact information 79...
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33 output specifications 4 Internet Explorer (web browser) 3 IP address 13, 30 SIP server 36 IP addressing default IP addressing setting 13 page port 8 page port output connections 8 paging server CyberData Corporation 931073B Operations Guide...
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22 Safari (web browser) 3 restoring the default 13 safety instructions 5 username for configuration GUI 14, 18 sales 79 server TFTP 77 server address, SIP 33 service 79 verifying CyberData Corporation 931073B Operations Guide...
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VLAN tags 30 warranty 80 warranty & RMA returns outside of the United States 80 warranty and RMA returns page 81 warranty policy at CyberData 80 web access password 13 web access username 13 web configuration log in address 18...
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