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CyberData 011146 Operation Manual

Sip paging server
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The IP Endpoint Company
SIP Paging Server
Operations Guide
SIP Compliant
Part #011146
Document Part #931803F
for Firmware Version 22.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 011146

  • Page 1 The IP Endpoint Company  SIP Paging Server Operations Guide SIP Compliant Part #011146 Document Part #931803F for Firmware Version 22.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931803F Operations Guide...
  • Page 4 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931803F Operations Guide...
  • Page 5 Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol SRTP Secure Real Time Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 931803F Operations Guide...
  • Page 6 2.15 Terminus ..........................79 2.16 Autoprovisioning ........................80 2.17 Firmware ..........................81 2.18 Admin ...........................82 2.19 Command Interface ......................83 2.19.1 Command Interface Post Commands ................83 Appendix A Troubleshooting/Technical Support A.1 Contact Information ........................84 A.2 Warranty and RMA Information ....................84 CyberData Corporation 931803F Operations Guide...
  • Page 7 (10K Ohm Hi-Z) of an external audio amplifier. 1.1.3 Line Out This RCA 10K Ohm Hi-Z output connection allows you to connect the device to The RCA line-in (10K Ohm Hi-Z) of an external audio amplifier. CyberData Corporation 931803F Operations Guide...
  • Page 8 When enabled on the web interface (Section 2.7, "Device"), every time an audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby enabling amplifiers with a remote turn-on capability to become active. CyberData Corporation 931803F Operations Guide...
  • Page 9 Setting Up the SIP Paging Server Connecting the SIP Paging Server 1.1.5 Removable Interface Connector Figure 1-2 shows the interface connector that is removable on the SIP Paging Server. Figure 1-2. Removable Interface Connector CyberData Corporation 931803F Operations Guide...
  • Page 10 • Note: Do not use both PoE and external power. 48VDC Chassis Ground Chassis ground Chassis Ground • If required, connect the earth grounding wire to the Chassis Ground. See the figure on the left. CyberData Corporation 931803F Operations Guide...
  • Page 11 Connecting the SIP Paging Server 1.1.7 Connect to the Network Plug one end of a standard Ethernet cable into the SIP Paging Adapter Ethernet port. Plug the other end into your network. Figure 1-4. Connecting to the Network CyberData Corporation 931803F Operations Guide...
  • Page 12 You can disable Status Paging Beep on Initialization on the Device (GREEN LED) (GREEN/BLUE LED) Configuration page. 1.1.8.1 Verify Network Activity The square, GREEN Activity LED blinks when there is network traffic. CyberData Corporation 931803F Operations Guide...
  • Page 13 To announce the IP address for the SIP Paging Server, briefly press and then quickly release the RTFM button. See Figure 1-6. Note The IP address announcement can be heard if a speaker or amplified speaker is connected to the unit. Figure 1-6. RTFM Button RTFM button CyberData Corporation 931803F Operations Guide...
  • Page 14 2. Continue to press the button until after the indicator lights go off, and then release it. Note The “Restoring Defaults” announcement can be heard if a speaker or amplified speaker is connected to the unit. 3. The SIP Paging Server settings are restored to the factory defaults. CyberData Corporation 931803F Operations Guide...
  • Page 15 To configure the SIP parameters, you also need to determine the values for these parameters: • SIP Server IP Address • Remote and Local SIP Port Numbers • SIP User ID, and Authenticate ID and Password for this User ID CyberData Corporation 931803F Operations Guide...
  • Page 16 Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 17 The Home page provides device specific information such as Serial Number, Mac Address, and Firmware version. This page is designed as an initial landing page to provide general information on the status of the device. Figure 2-9. Home Page CyberData Corporation 931803F Operations Guide...
  • Page 18 Configure the Device Device 2.7 Device The Device page allows for adjustment of settings that pertain to the physical device such as relay settings and time zone. Figure 2-10. Device Page CyberData Corporation 931803F Operations Guide...
  • Page 19 Configure the Device Network 2.8 Network The Network tab provides access to network-related settings. Assigning the device a static IP address or VLAN is done on this page. Figure 2-11. Network Page CyberData Corporation 931803F Operations Guide...
  • Page 20 Many customers use the nightringer in a hunt group. Use this page to configure the options for security, transport, codec, and others. Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Figure 2-12. SIP Page CyberData Corporation 931803F Operations Guide...
  • Page 21 1 second. 2.9.2 Point-to-Point Configuration Dialing point-to-point allows the device to call and a single endpoint. All CyberData endpoints and many phones can use this option. To do this, enable SIP Operation, do not enable SIP Registration, and use the endpoint's IP address as the Dial Out extension. Delayed DTMF is supported.
  • Page 22 Configure the Device SIP (Session Initiation Protocol) 2.9.3 Paging Groups (PGROUPS) Figure 2-14. PGROUPS Page CyberData Corporation 931803F Operations Guide...
  • Page 23 SIP Client, and Autoprovisioning can be changed here. It is also possible to add additional CA certificates on this page. CA Certificates allow the device to authenticate servers that it contacts. Figure 2-15. SSL Page (1 of 2) CyberData Corporation 931803F Operations Guide...
  • Page 24 Configure the Device Figure 2-16. SSL Page (2 of 2) CyberData Corporation 931803F Operations Guide...
  • Page 25 Configure the Device Schedules 2.11 Schedules Figure 2-17. Schedules Page CyberData Corporation 931803F Operations Guide...
  • Page 26 Configure the Device Schedules Figure 2-18. Calendar CyberData Corporation 931803F Operations Guide...
  • Page 27 The Fault page controls configuration of all Fault or sensor related capabilities of the unit. This can include the fault sensor that is used to have the device take action based on a physical input to the device. Figure 2-19. Fault Page CyberData Corporation 931803F Operations Guide...
  • Page 28 2.13 Audiofiles The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. Figure 2-20. Audiofiles Page (1 of 3) CyberData Corporation 931803F Operations Guide...
  • Page 29 Configure the Device Audiofiles Figure 2-21. Audiofiles Page (2 of 3) CyberData Corporation 931803F Operations Guide...
  • Page 30 Configure the Device Audiofiles Figure 2-22. Audiofiles Page (3 of 3) CyberData Corporation 931803F Operations Guide...
  • Page 31 Configure the Device Events 2.14 Events The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the device. Figure 2-23. Events Page CyberData Corporation 931803F Operations Guide...
  • Page 32 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 33 Configure the Device Events POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 34 Configure the Device Events POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 35 2.15 Terminus Terminus Cloud Control™ allows users to configure, monitor, and manage notification functions for CyberData's extensive VoIP product line, all from a single, easy-to-use platform. To learn more about Terminus Cloud Control™, go to https://www.cyberdata.net/pages/terminus. The Terminus page allows for configuration of settings related to Terminus Cloud Control™.
  • Page 36 Autoprov autoupdate, Autoprov at time, and Autoprov when idle options are available with either DHCP or a named server. The template is an xml file with all options set to default values. Figure 2-25. Autoprovisioning Page CyberData Corporation 931803F Operations Guide...
  • Page 37 To upgrade the firmware of your device: 1. Download the latest firmware from the following CyberData web site, and locate your device: https://www.cyberdata.net/collections/sip 2. Unzip the firmware version file. This file may contain the following: •...
  • Page 38 Configure the Device Admin 2.18 Admin The administrator uses the Users List to create new accounts, assigning user names and passwords, and granting access to specific web pages. Figure 2-27. Admin Page CyberData Corporation 931803F Operations Guide...
  • Page 39 /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=test_audio" Swap Boot partitions wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.10.1.81/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. CyberData Corporation 931803F Operations Guide...
  • Page 40 Support form at the following website: https://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 41 Warranty and RMA Information 84 Device 62 Dial Out Extension Strings and DTMF Tones 65 Discovery Utility program 60 Events 75 Fault 71 Firmware 81 Home Page 61 Paging Groups (PGROUPS) 66 Point-to-Point Configuration 65 CyberData Corporation 931803F Operations Guide...