Problems with Plug and Play Setup
If your setup doesn't proceed properly, read and perform the following
steps before calling Technical Support.
Using the Hardware Conflict Wizard
Windows 95, with its Plug and Play feature, is a major improvement
over previous versions of Windows. But under some circumstances,
Plug and Play may not resolve all installation problems.
The ISDN TA provides seven IRQs, which should ensure its installa-
bility. However if you have a lot of other hardware installed in your
computer, you may still have difficulty installing your ISDN TA quickly
and simply. Conflicts may arise when you have a sound card installed,
or a graphics tablet, a second printer, or a combination of these due to
insufficient COM port and interrupt (IRQ) resources.
The Windows 95 Help system has an excellent tool (called a "wizard")
for thoroughly diagnosing and solving many of these problems. To use
this procedure, do the following:
1.
Double-click the My Computer icon on your desktop.
The system displays the My Computer window.
2.
Choose the Help Topics command in the Help menu.
Windows 95 displays the Windows Help dialog box.
3.
Select the Index tab.
4.
Type:
plug
Windows Help automatically scrolls to Plug and Play hard-
ware.
5.
Under the topic Plug and Play hardware, select Trouble-
shooting.
6.
Click the Display button.
7.
Windows Help displays the Hardware Conflict Trouble-
shooter.
8.
Follow the instructions for determining if there is a hardware
conflict and resolving the conflict.
Chapter 2 Installation
17
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