Zoom 5900 User Manual
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Zoom 5900 User Manual

Zoom 5900 User Manual

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Phone Adaptor
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Summary of Contents for Zoom 5900

  • Page 1 Phone Adaptor Skype ™...
  • Page 2 Safety Precautions • To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-listed or CSA-certified telecommunication line cord. • Do not use this product near water — for example, in a wet basement or next to a swimming pool.

  • Page 3: Table Of Contents

    Contents Welcome ..................5 Package Contents ..............6 Additional Requirements............6 1. Zoom Phone Adaptor Installation........7 Installing on Windows Vista ............. 7 Installing on Windows XP and 2000 ........8 Completing the Installation ............ 10 Connecting to Your Landline (Recommended) ..... 10 Checking the Installation............
  • Page 4 To make a Toll Bypass call: ..........22 Disabling the Zoom Phone Adaptor........22 Uninstalling the Zoom Phone Adaptor ........22 4. Troubleshooting ..............23 The Adaptor stops working ..........23 The wrong adaptor was installed ........23 The Adaptor is not responding to incoming calls ....24 There is no dial tone in the handset connected to the Adaptor................

  • Page 5: Welcome

    Welcome The Zoom Phone Adaptor lets you make and receive Skype™ calls using a normal cordless or corded telephone. With the Adaptor you can also: • Continue to make and receive regular "landline" calls – calls that don't use Skype •...

  • Page 6: Package Contents

    Package Contents The Zoom Phone Adaptor for Skype package includes the following (your items may look slightly different from what is shown below): Additional Requirements Telephone – either a regular telephone (one with a corded handset) or a cordless phone...

  • Page 7: Zoom Phone Adaptor Installation

    1. Zoom Phone Adaptor Installation Important! Do not connect the Zoom Phone Adaptor to your computer until you are instructed to do so during the installation. ► If you have Windows Vista, continue below. ► If you have Windows XP or 2000, please see page 8.

  • Page 8: Installing On Windows Xp And 2000

    This indicates that the Zoom Agent is installed and running. On the Zoom menu, click Exit, and remove the CD from your CD-ROM drive. Now go to Connecting a Phone on page 10.
  • Page 9 If a warning message appears, saying Another program wants to use Skype, select Allow this program to use Skype and click OK. On the Zoom menu, click Exit and remove the CD from your CD-ROM drive. Now go to the next section on Connecting a Phone.

  • Page 10: Completing The Installation

    PC, a telephone is connected to the Adaptor, the Adaptor may be connected to a telephone wall jack, and the Zoom Agent is running. The Zoom Agent is running if you see a green telephone in the Windows taskbar.
  • Page 11 And the appearance of your computer and wall phone jack may be different. If the Zoom Agent is not running, make sure the adaptor is connected to the PC and click Start, All Programs, Zoom Phone Adaptor, and then Zoom Agent.

  • Page 12: Verifying Your Installation With Skype

    10-second message and then hear it played back to you. If you hear your own voice message, you have verified that Skype, the Zoom Phone Adaptor, and the telephone handset are all connected and installed properly. If you don't hear your message, please review the installation instructions above, and repeat any steps necessary.

  • Page 13: Zoom Agent Telephone Icon

    Zoom Agent telephone icon The Zoom Agent icon at the lower right on your Windows taskbar indicates Zoom Phone Adaptor states: Icon Appearance Status Green The Zoom Phone Adaptor and Zoom Agent are connected and in the Idle state. Green, handset Someone is calling you on Skype.

  • Page 14: Making And Receiving Calls

    2. Making and Receiving Calls Skype calls To make a call to a Skype contact There are two ways to call another Skype user: Point and click or Speed Dial from your phone. Point and click. On Skype, select a contact from your Contacts list and click the green phone icon.

  • Page 15: To Answer A Skype Phone Call

    If you have connected the Zoom Phone Adaptor to a landline, dial: ## <speed dial number> If you have NOT connected the adaptor to a landline, you instead dial: <speed dial number> To answer a Skype phone call Pick up the telephone handset when the phone rings.

  • Page 16: To Make A Landline (Non-Skype) Phone Call

    To make a landline (non-Skype) phone call Pick up the telephone handset and dial as you normally would. To answer a landline (non-Skype) phone call Pick up the telephone handset when the phone rings. Switching Between Skype and Landline Calls The Adaptor must be connected to your landline service in order for you to switch between Skype and landline calls.

  • Page 17: Configuring Advanced Features

    (page 20) • Call in to your landline and then make an inexpensive outgoing call on Skype (page 21) Forwarding Calls Right-click the Zoom Agent icon (the green phone in the Windows taskbar), click Configure, and click the Call handling tab.

  • Page 18: Telephone Answering Machine

    Click the Apply and/or OK button. Telephone Answering Machine To configure the Zoom Phone Adaptor answering machine: Right-click the Zoom Agent icon (the green phone in the Windows Taskbar), click Configure, and then click the Call handling tab. On the Call handling tab, click the Answering machine button for Incoming Skype calls and/or Incoming PSTN calls (for incoming landline calls).
  • Page 19 After all changes are made, click Apply and then OK. If there is a message waiting for you and you are connected to a landline, enter ## when you pick up the phone, and the Zoom Phone Adaptor will play a stutter dial tone. If you have a message and you are NOT connected to a landline, you will hear the stutter tone as soon as you pick up the phone.
  • Page 20 Using the Phone Adaptor’s Automated Voice System To access the voice system: If you have connected the Zoom Phone Adaptor to a landline, pick up the telephone handset and dial If you have NOT connected the Adaptor to a landline, pick...

  • Page 21: Toll Bypass

    Skype. This is referred to as toll bypass. To configure Toll Bypass: Right-click the Zoom Agent icon (the green phone at the lower right of the Windows taskbar), click Configure, and then click the Call handling tab.

  • Page 22: To Make A Toll Bypass Call

    SkypeOut number you want to reach. To end your Skype call, dial: Disabling the Zoom Phone Adaptor Right-click the Zoom Agent icon in the Windows taskbar and select Exit. You can now disconnect the Zoom Phone Adaptor from the...

  • Page 23: Troubleshooting

    Start Skype. Start the Zoom Agent. The wrong adaptor was installed If you plug in the Zoom Phone Adaptor on a Windows XP SP2 PC prior to installing the software, the adaptor will be incorrectly installed as a SmartLink USB Modem.

  • Page 24: The Adaptor Is Not Responding To Incoming Calls

    The Adaptor may not work properly with some 4-wire (multi- line) phones. • Make sure the Adaptor is connected to the PC and the Zoom Agent is running (there should be a green phone icon in the right corner of the Windows taskbar).
  • Page 25 In the left menu pane select Audio Settings (Sound Devices in earlier versions of Skype). Check the Microphone and Speakers list boxes (Audio In and Audio Out boxes in earlier versions) and make sure Zoom Virtual Audio Device is selected. Click Save to close the dialog box.

  • Page 26: Call Forwarding Is Not Working Properly

    Zoom Phone Adaptor LINE jack and the landline phone jack. • Make sure call forwarding is configured properly on the Zoom Agent Call handling tab (see page 17). Try to dial the telephone number as you have entered it there. •...

  • Page 27: Regulatory Information

    Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
  • Page 28 However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 29: Declaration Of Conformity

    Le constructeur déclare sous son entière responsabilité que ce matériel est conforme à la Directive 1999/5/EC via les documents ci-dessous. Ce produit a reçu le marquage CE. Hiermit erklärt Zoom die Übereinstimmung des Gerätes modem mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EC. Dieses Produkt ist das gekennzeichnete Ο...

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