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B
3Com provides easy access to technical support information through a
variety of services. This appendix describes these services.
On-line Technical Services
3Com offers worldwide product support seven days a week, 24 hours a
day, through the following on-line systems:
3Com Bulletin Board Service (3ComBBS)
World Wide Web site
ThreeComForum on CompuServe
3ComFacts
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com products,
as well as technical articles. This service is available via modem or ISDN
seven days a week, 24 hours a day.
Access by Modem
To reach the service by modem, set your modem to 8 data bits, no
parity, and 1 stop bit. Call the telephone number nearest you:
Country
Australia
France
Germany
Hong Kong
T
ECHNICAL
SM
automated fax service
Data Rate
up to 14400 bps
up to 14400 bps
up to 9600 bps
up to 9600 bps
up to 14400 bps
S
UPPORT
®
Telephone Number
(61) (2) 9955 2073
(33) (1) 69 86 69 54
(49) (89) 627 32 188
(49) (89) 627 32 189
(852) 537 5608
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