quadient iX-3 Series User Manual page 227
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Also See for iX-3 Series:
- User manual (296 pages) ,
- Quick installation manual (2 pages) ,
- Product replacement manual (2 pages)
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The Weighing Device does not Weigh Properly
If the Base does not display a correct weight, complete the following actions to correct
the problem.
You have to check the weighing device as follows.
Possible causes
There are vibrations or air drafts
in the weighing area.
Something is touching or laying
on the Weighing Platform.
The Weighing Platform zero is not
correct.
You have placed a package on the
platform that is too heavy for the
rate selected.
Weight of the items on WP
13
exceeds the max capacity defined
in Weighing Platform (you have
placed a package on the platform
that is too heavy for your Weigh
platform).
222
Actions
Use a solid and steady table:
• Away from any door
• Away from any fan.
Clear the weighing zone and re-zero the Weighing
Platform (see
See the weighing platform zeroing procedures in
Weighing Settings
1.
Press [OK] to clear the error message.
2.
Press the [Rate] key and select a rate class
that can accommodate the weight of the
package. (Example: select Priority if the rate
you had been using was First Class).
3.
Press lightly on the Weigh Platform to
establish the weight and postage with the new
rate.
1.
Remove the package and if possible, weigh it
on another scale.
2.
Use Manual Weight Entry mode to enter the
weight and determine the postage.
To avoid weighing errors, make sure the weighing platform is
clear when starting the system.
Weighing Settings
on page 166.
on page 166).
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Questions and answers
How do you change postage amount
To change the postage amount on a Quadient iX-3 Series machine, follow these steps:
1. On the [Normal] home screen, type the first figure of the amount using the keypad.
2. The Manual amount entry screen will appear.
3. Complete the amount.
4. Press [OK].
5. The new amount will be displayed in the Postage area of the home screen.
This answer is automatically generated
how to make a label for a corrected amount of postage
To create a label for a corrected amount of postage on the Quadient iX-3 Series, follow these steps:
1. Ensure you are on the home screen of the [Amount Correction] stamp type. The home screen displays the date and amount.
2. If needed, change the type of stamp to [Amount Correction]:
- Press to access the Customize Stamp screen.
- Select Stamp Type and then choose [Amount Correction].
- Confirm by pressing [OK].
3. Select the amount and enter the desired corrected postage amount.
4. Press [OK] to validate the entry.
5. If necessary, correct the date:
- Select Date and choose the correct date option.
- Press [OK] to confirm.
6. Insert the mail piece into the mail path with the side to be printed facing upwards.
7. The mailing system applies the imprint, and the mail piece is sent to the catch tray.
If printing on a label instead of directly on an envelope, place the label on the address side of the envelope in the lower-left corner.
This answer is automatically generated
When running the envelope through the machine is only printing the bottom half of the postage information. How do I fix that?
how do you order new ink cartridges
HOW CAN I DO A MANUAL POSTAGE AMOUNT FOR POSTAGE RETURND DUE
To manually set the postage amount for postage due on the Quadient iX-3 Series, follow these steps:
1. Ensure you are on the home screen of the [Normal] type of imprint. The screen should display weight, postage, and the currently selected rate.
2. Check or change the type of imprint by accessing the Imprint screen.
3. Set the additional postage amount instead of 0.
4. Print the new postage on the back of the envelope.
These steps correct the postage amount for already processed mail.
This answer is automatically generated
When trying to print the stamp details on the envelope it is only printing the top of the information. How do i fix this
how to change the rate to 0.73
To change the rate on the Quadient iX-3 Series:
1. Press the Rate Selection button.
2. Use the keypad to enter 0.73 or select the appropriate rate from the options.
3. Confirm the selection by pressing OK.
The new rate should now be applied.
This answer is automatically generated
I **** trying to put postage on a certified mail from a quadient 1x-3 series mail machine. I followed all the steps, but can't get it to print the postage after I push the green button
how do i change new rate on the machine
To change the rate on the Quadient iX-3 Series machine:
1. Press the appropriate key to open the Rate Selection screen.
2. On the Rate Selection screen, you can:
- Type a rate number to select a specific rate or view rate options.
- Press numeric key 4 to display the most common Inland rates.
3. Follow the on-screen instructions to choose the rate and services.
4. Press [OK] to confirm your selection.
Note: Postage will display as zero until the weight is known.
This answer is automatically generated
Do you have a list of all the international country codes? i.e. Canada is 1, Mexico is 2 etc. This would be extremely helpful as I am trying to compile a cheat sheet that list all these codes for quick reference.