quadient iX-1 Manual

How to replace your iX-1
Because the iX-1 is so reliable, we can fix most problems over the phone.
If we cannot fix your problem, we will send a replacement system. Once you receive your
replacement system, complete the steps below to replace and return your damaged system.
b
a iX-1 mailing
system base
1
1st Letter
Activate ink cartridge replacement
No service
20/01/22
Mem: None
Press the key.
Acct.00000
Next, press the scroll up button
to select ink cartridge, then
press .
1 2
ABC
4 5
Press to move the
GHI JKL
current ink cartridge into the
7 8
PQRS TUV
replacement position.
C 0
2
Remove the ink cartridge
Open the front cover, then
pull on the left side of the
blue lever to unlock the
cartridge.
Pull the cartridge towards
you to disengage it.
3
Disconnect the power cable
Unplug the power adapter
cable connector from the
back of your iX-1.
4
Disconnect the Weighing Platform
Unplug the weighing platform
connector from the scale port
located on the back of the iX-1.
Remove the weighing platform
(d) from the mailing system (a).
3
Need help? Contact us at: www.myquadient.com or call 1.800.636.7678
c
Postage Ink
meter cartridge
$00.000
00 lb
01.0 oz
3
DEF
6
MNO
9
WXYZ
.
#/:
c
f
2
1
a
4
e
d Weighing LAN
platform cable
5
Disconnect the internet cable
Unplug the LAN cable from
the internet cable port
located on the of the iX-1 (e).
6
Remove the meter
Turn the iX-1 on its back and
open the meter cover located
on the bottom of the system.
Remove the meter
close the cover.
7
Unpack the box
Remove the replacement unit
from the box and place the
original unit into the box to
return.
8
Remove print head packaging
Open the front cover.
Remove the protective
packag ing, then close the
front cover.
d
g
f
Power adapter
and cable
e
3
(b) and
d
Prepaid
return
label
2
1
4
b
a