General Safety
• Before using your mailing system, thoroughly read the operating instructions.
• To reduce the risk of fire, electric shock and injury to persons, follow normal and
basic safety precautions for office equipment when using your mailing system.
• To avoid damage, only use approved supplies (ink, tape, cleaners, etc.).
Follow the additional safety precautions below:
• Do not place lit candles, cigarettes, cigars, etc. on the mailing system.
• When removing jammed material, avoid using too much force to prevent personal
injury and damaging components.
• When lifting covers, wait for all parts to stop moving before placing hands near
the feeder path or printhead.
• To prevent overheating do not block the ventilation openings or try to stop the
power supply fans.
• Do not remove bolted covers as they enclose potentially hazardous parts that
should only be accessed by a service representative.
LAN Connections
To connect with server, using LAN connection.
Plugging the Right Jack in the Right Socket
Your mailing system uses a local area network or LAN (high speed internet connection)
to connect to the online services and funding servers.
The mailing system contains moving parts. Keep fingers, long
hair, jewelry, neck ties and loose clothing away from the mail
path at all times.
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Need help?
Do you have a question about the iX-3 Series and is the answer not in the manual?
Questions and answers
How do you change postage amount
To change the postage amount on a Quadient iX-3 Series machine, follow these steps:
1. On the [Normal] home screen, type the first figure of the amount using the keypad.
2. The Manual amount entry screen will appear.
3. Complete the amount.
4. Press [OK].
5. The new amount will be displayed in the Postage area of the home screen.
This answer is automatically generated
how to make a label for a corrected amount of postage
To create a label for a corrected amount of postage on the Quadient iX-3 Series, follow these steps:
1. Ensure you are on the home screen of the [Amount Correction] stamp type. The home screen displays the date and amount.
2. If needed, change the type of stamp to [Amount Correction]:
- Press to access the Customize Stamp screen.
- Select Stamp Type and then choose [Amount Correction].
- Confirm by pressing [OK].
3. Select the amount and enter the desired corrected postage amount.
4. Press [OK] to validate the entry.
5. If necessary, correct the date:
- Select Date and choose the correct date option.
- Press [OK] to confirm.
6. Insert the mail piece into the mail path with the side to be printed facing upwards.
7. The mailing system applies the imprint, and the mail piece is sent to the catch tray.
If printing on a label instead of directly on an envelope, place the label on the address side of the envelope in the lower-left corner.
This answer is automatically generated
When running the envelope through the machine is only printing the bottom half of the postage information. How do I fix that?
how do you order new ink cartridges
HOW CAN I DO A MANUAL POSTAGE AMOUNT FOR POSTAGE RETURND DUE
To manually set the postage amount for postage due on the Quadient iX-3 Series, follow these steps:
1. Ensure you are on the home screen of the [Normal] type of imprint. The screen should display weight, postage, and the currently selected rate.
2. Check or change the type of imprint by accessing the Imprint screen.
3. Set the additional postage amount instead of 0.
4. Print the new postage on the back of the envelope.
These steps correct the postage amount for already processed mail.
This answer is automatically generated
When trying to print the stamp details on the envelope it is only printing the top of the information. How do i fix this
how to change the rate to 0.73
To change the rate on the Quadient iX-3 Series:
1. Press the Rate Selection button.
2. Use the keypad to enter 0.73 or select the appropriate rate from the options.
3. Confirm the selection by pressing OK.
The new rate should now be applied.
This answer is automatically generated
I **** trying to put postage on a certified mail from a quadient 1x-3 series mail machine. I followed all the steps, but can't get it to print the postage after I push the green button
how do i change new rate on the machine
To change the rate on the Quadient iX-3 Series machine:
1. Press the appropriate key to open the Rate Selection screen.
2. On the Rate Selection screen, you can:
- Type a rate number to select a specific rate or view rate options.
- Press numeric key 4 to display the most common Inland rates.
3. Follow the on-screen instructions to choose the rate and services.
4. Press [OK] to confirm your selection.
Note: Postage will display as zero until the weight is known.
This answer is automatically generated
Do you have a list of all the international country codes? i.e. Canada is 1, Mexico is 2 etc. This would be extremely helpful as I am trying to compile a cheat sheet that list all these codes for quick reference.