Customer
information
Customer information ................. 255
Customer Information
Owner Assistance
Holden Customer Care
At Holden, we want you to be
completely satisfied with your
ownership experience. This applies
to your vehicle and any Holden
representative you may deal with.
Refer below for two options for
seeking assistance with your query.
Holden Dealerships
Holden encourages you to seek
assistance from your Holden
Dealership. Each Holden Dealership
is equipped to manage any sales,
servicing, parts or technical query.
In the instance that you wish to
escalate a query to a higher level of
staff, further options are available to
you.As a first step, Holden suggests
you discuss any concern with the
relevant Department Manager (Sales
Manager or Service Manager).
Customer information
Alternatively, the Dealership General
Manager or Dealer Principal will also
be happy to assist you.
Holden Customer Care Office
Should you wish to speak to a
Holden representative, you are
welcome to contact the Holden
Customer Care team. Refer below
for operating hours and various
methods of communication.
Operating Hours
Weekdays: 8am – 7pm AEST
Saturday: 9am – 1pm AEST
Telephone
Holden Customer Care can be
telephoned from anywhere within
Australia for only the cost of a local call.
The contact number is:
1800 033 349
Email
Alternatively, you may prefer to email
Holden at:
holdencustomercare@gm.com
255