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Table of Installation Manual contents Chapter 4 Powering and connecting the PBX to the customer LAN Presentation ............................38 4.1.1 Location of Unit ............................ 38 4.1.2 Environment ............................39 Connections and Cabling ....................40 4.2.1 Output Connectors ..........................40 4.2.2 Types of Cable to Use ........................
Table of Installation Manual contents Chapter 5 Loading the country target and license keys Loading automatically the country target and license keys through the Cloud Connect infrastructure ............69 Loading manually the country target and license keys via OMC ..................................71 5.2.1 Before starting ............................
Chapter General presentation 1.1 Preliminary 1.1.1 Document summary This document is intended for people in charge of installing and commissioning an OXO Connect in customer premises. According to the customer order, the OXO Connect is delivered as follows: • In Build To Customer Order (BTCO) mode, the OXO Connect is delivered with a software version including: •...
Chapter General presentation • NTP server • DNS server • The partner fleet reference for an installation in BTCO mode The partner fleet reference allows partners to display and identify their PBX in the Fleet Dashboard. • The customer references for an installation in stock mode with automatic entry of country target and license keys: •...
Chapter General presentation This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
Chapter General presentation Power supply Due to the presence of hazardous voltages, the rear metal panel can only be removed by qualified personnel. If it is necessary to carry out work on a power supply unit, first disconnect the mains cable from the system as well as any external EPS48 power connections that may be connected.
Chapter General presentation • 2014/35/EU and 2014/30/EU for non radio equipment (including wired Telecom Terminal Equipment) • 2014/53/EU for radio equipment • 2014/34/EU for ATEX equipment • 2011/65/EU (RoHS) • 2012/19/EU (Waste Electrical & Electronic Equipment) 126.96.36.199 Interface classification 188.8.131.52.1 OXO Connect Small, Medium, Large SELV: Safety Extra Low Voltage TNV-3: Telecommunication Network Voltage PowerCPU EE PowerCPU EE...
Chapter General presentation 184.108.40.206.2 OXO Connect Compact MIX-2 MIX-2 MIX-2 PowerCPU EE Figure 1.2: OXO Connect Compact Note: The Mini-MIX daughter board requires BACKXS-N back panel and PSXS-N power supply module. The Mini-MIX daughter board can be used only in an OXO Connect Compact 1.3.2 Safety symbols/logos description •...
Chapter General presentation HIGH LEAKAGE CURRENT Necessity to connect permanent earth before telecom access because of the high leakage current (>3.5mA). • Fuse logo Caution: For continued protection against risk of fire, replace only with same type and rating of fuse. Example: T 2,5AH / 250V Type (T): Time Lag type Current rating: 2,5A...
Chapter General presentation The Waste Electrical and Electronic Equipment (WEEE) logo indicates that the product complies with the article 11(2) of European Directive 2012/19/EU . 8AL91217USAA - Ed. 01 - July 2018 - Installation Manual 18/216...
Chapter Hardware description 2.1 Overview OXO Connect is a business communication server offering proven telephony functions with data management. This "multi-purpose" server provides a turnkey global communication solution for small and medium-scale businesses with 6 to 300 employees. The OXO Connect range includes: •...
Chapter Hardware description 2.2.1 OXO Connect Compact • 18 ports. • 1 CPU slot + 1 MIX slot • Energy consumption: 1.5 A (240 V) • Dimension: H = 345 mm; W = 370 mm; D = 65 mm. • Weight: 5.1 kg.
Chapter Hardware description PowerCPU EE Front Stiffener 2x Z connections of Mini-MIX board 2x T0 connections of Mini-MIX board Zoom on SLI1/2 & AUX and ISDN T0 RJ45 Connectors / PowerCPU EE SLI1/2 & SLI1/2 & AUX RJ45 pin-out CenRg CenRg Ground +12V MODULE...
Chapter Hardware description • 32 ports. • 1 CPU slot 2 general-purpose slots (no SLI16-2 board). • Energy consumption: 1 A (230 V) / 2 A (110 V) - 80 W. • Dimension: H = 66 mm; W = 442 mm; D = 400 mm. •...
Chapter Hardware description 2.3 Installation summary Private Network (QSIG) Analog set ISDN OTCV applications Z Board IBS DECT Wireless network Switch (3G to 3,5G) 32x32 T0 – T2 Trunk/Tie line IBS DECT Solution PSTN Digital Premium Deskphones UA Board Analog Trunk /DDI Tie line Private Network...
Chapter Hardware description 2.4 Equipment 2.4.1 Boards and Options The following table lists the boards available on OXO Connect Small, Medium, Large. For boards not in the catalogue anymore, see the technical communication on hardware and software compatibility. Board Function Optional boards Connections APA2...
Chapter Hardware description Board Function Optional boards Connections PowerCPU EE Processing Unit, MSDB (Mass AFU, AFU-1: (Auxiliary Lanswitch or Ethernet ter- Storage Daughter Board) 8 GB Function Unit) minal equipped with eMMC (embed- Mini-MIX providing two Please-wait message play- ded Multi-Media Card), 256 MB Z (Analog Extension) DDR2 RAM.
Chapter Hardware description Board Function Optional boards Connections SLI4-2 4, 8 or 16 Z interfaces Analog Z terminals SLI8-2 SLI16-2 UAI4 4, 8 or 16 UA interfaces Alcatel-Lucent 9 series UAI8 UAI16-1 board: possibility of 4070 IO/EO DECT base powering terminals connected to stations UAI16 the 16 interfaces remotely from...
Chapter Hardware description Name Color Function MODULE Green Presence of HSL board 220.127.116.11 SLI-X Boards Board allowing the connection of 4, 8 or 16 analog terminals. ANALOG INTERFACES SLI16-2 18.104.22.168 UAI-X Boards Board used for connecting up digital terminals or DECT 4070 IO/EO base stations. DIGITAL INTERFACES UAI16 The UAI16-1 board is used to power terminals connected to the 16 interfaces remotely from an EPS48...
Chapter Hardware description 22.214.171.124 AMIX-1 X/Y/Z Boards These boards are used to connect 4 analog accesses, 4 or 8 analog terminals and 4 or 8 digital dedicated terminals. MIXED MIXED AMIX 4/ 8/ 4 -1 AMIX 4/4/4 -1 ANALOG INTERFACES ANALOG INTERFACES DIGITAL INTERFACES ANALOG TRUNKS...
Chapter Hardware description ISDN ACCESS - E1 PRA-T2 BUSY RAI NETW 126.96.36.199.1 Function of the LEDs T2 Name T1 Name Function BUSY BUSY B-channels busy (red LED lights up if at least 1 B-channel is busy) RAI (ATD) Remote frame alarm (red LED lights up on alarm) AIS (SIA2M) Too many "1's in the 2-Mbit binary train (red LED lights up on alarm) NOS (MS)
Chapter Hardware description • off: low speed (10 or 100 Mb for Gigabit port, 10 Mb for the other ports) • on: high speed (1 Gb for Gigabit port, 100 Mb for the other ports) ETHERNET LANSWITCH LanX8-2 Ports manages ports GE1, 6, 4 and 2 manages ports 7, 5, 3 and 1 LanX16-2 ETHERNET LANSWITCH...
Chapter Hardware description Daughter Boards OXO Connect Compact only Mini-Mix Note: The Mini-MIX daughter board requires BACKXS-N back panel and PSXS-N power supply module. The Mini-MIX daughter board can be used only in an OXO Connect Compact. Mass Storage Daughter Board (MSDB) 8 GB equipped with eMMC (embedded Multi-Media Card) HSL1/HSL2...
Chapter Hardware description Board MIX Slot CPU Slot PowerCPU EE C25 Mandatory PowerCPU EE Mandatory MIX-2 x/y/z AMIX-1 x/y/z 188.8.131.52.2 OXO Connect S SLOT1 SLOT2 SLOT CPU Boards Slots 1-2 CPU Slot PowerCPU EE Mandatory MIX-2 x/y/z AMIX-1 x/y/z UAI4, UAI8, UAI16, UAI16-1 SLI4-2, SLI8-2 SLI16-2 PRA-T2, PRA-T1, DLT2, PCM R2...
Chapter Installation process overview In BTCO mode, installation consists in: 1. Powering and connecting the PBX to the customer LAN 2. Starting the PBX and customer configuration Note: In BTCO mode, the country target and license keys are present in the OXO Connect delivered on customer site.
Chapter Installation process overview PBX state Cloud Connect enabled PBX delivery Default network configuration (from factory) No country target defined No licenses (default state) Installer operation PBX installation on customer LAN PBX startup Installer operation Opening the web page registration PBX tries to connect to the Stock unmatching Cloud Connect infrastructure...
Chapter Installation process overview PBX state Cloud Connect enabled PBX delivery Default network configuration No country target defined (from factory) No licenses (default state) Installer operation PBX installation on customer LAN PBX startup Installer operation Binary download for final country target selection (with OMC) PBX restart PBX state...
Chapter Powering and connecting the PBX to the customer LAN 4.1 Presentation 4.1.1 Location of Unit The OXO Connect unit can be installed in three ways: 1. Fixed to the wall: • A kit is available for wall-mounting OXO Connect S and OXO Connect M platforms. •...
Chapter Powering and connecting the PBX to the customer LAN 184.108.40.206 Mounting in the 19" Rack Left-hand Right-hand support rail support rail Unit locking studs 220.127.116.11.1 Recommendations Before installing the system in a 19" rack, you must verify that: • The maximum static load (given by the manufacturer) of the 19"...
Chapter Powering and connecting the PBX to the customer LAN • Humidity: the humidity must be in the range 10% - 80% (no condensation) with a maximum variation of 10% per hour. • Storage • Temperature: the temperature must be kept between -20 and +70 degrees Celsius. •...
Chapter Powering and connecting the PBX to the customer LAN CenRg CenRG Ground +12 V RMTRE CONFIG Ground MODULE1 ISDN T01 MODULE2 ISDN T02 Audio In Audio In Audio Audio Audio Audio AUDIO Alarm A Alarm B Ctrl A Out A Out B Ctrl B DoorPh...
Chapter Powering and connecting the PBX to the customer LAN • AUX: 12V output • CONFIG: RS232 for OMC • MODULE1: HSL1 link of HSL board for connection to module expansion 1 • ISDN T01: ISDN T01 port of Mini-MIX board •...
Chapter Powering and connecting the PBX to the customer LAN • NETW: connection to the public network (TNL). • PBX: use in private network with TX and RX twisted pairs. 18.104.22.168 LanX-2 Board RJ45 pin Ports 1 to 14 GE1, GE2 TR0+ TR0- TR1+...
Chapter Powering and connecting the PBX to the customer LAN 4.2.3 Connection of PowerCPU EE Board External LAN Switch LanX-2 board LanX8-2 ETHERNET LANSWITCH General bell 12V serviceable voltage Power CPU board Power CPU EE PROCESSING UNIT PC (OMC, NMC) Doorphone Power MEX board (extension unit) 1 Power MEX...
Chapter Powering and connecting the PBX to the customer LAN 4.2.4 Connection of PowerCPU EE C25 Board External LAN Switch LanX-2 board LanX8-2 ETHERNET LANSWITCH 12V serviceable voltage PowerCPU EE board Power CPU EE C25 PROCESSING UNIT PC (OMC, NMC) Doorphone Power MEX board (extension unit) 1 Power MEX...
Chapter Powering and connecting the PBX to the customer LAN 22.214.171.124.1 Connection without External Power Supply DIGITAL INTERFACES Distribution panel L1 (4) 9 10 11 12 13 14 15 16 L2 (5) 126.96.36.199.2 Connection with External Power Supply A splitter allows the separation of the UA peripheral connection and the EPS48 external power supply. UAI16-1 DIGITAL INTERFACES Distribution panel...
Chapter Powering and connecting the PBX to the customer LAN ANALOG INTERFACES SLI16-2 Distribution panel ZA (4) ZB (5) 4.2.6 Connection to the Public Network 188.8.131.52 Digital Public Network via T0 Access (or DLT0 Private Network) The OXO Connect system can be installed near the digital network termination or at a certain distance (up to 350 m), as required.
Chapter Powering and connecting the PBX to the customer LAN Remark: We recommend using an L120-series cable (or the L204 equivalent). The distance T1-DLT or T2-DLT is limited by the amount of loss between the DLT and T1/T2, which must not exceed 6 dB at 1024 kHz. 184.108.40.206 Analog Public Network 220.127.116.11.1 Without TL Forwarding ANALOG TRUNK ACCESS...
Chapter Powering and connecting the PBX to the customer LAN 18.104.22.168 Analog Public Network - Direct Dialing In. DDI4 DIRECT DIALLING INWARD Distribution panel Network Public Analog 4.2.7 LAN Connection The LanX8-2/LanX16-2 board is used to connect servers, PCs, IP terminals and external switches. Server 1 Alcatel Ethernet 10/100 Mbits...
Chapter Powering and connecting the PBX to the customer LAN 4.2.8 Connecting Auxiliary Equipment All auxiliary equipment is connected via the AUDIO, AUX and DOORPHONE connectors of the PowerCPU EE/PowerCPU EE C25 board. 22.214.171.124 Connecting a Please-Wait Message Player This is connected via the AUDCTRL output (control contact open when idle) and the AUDIN input of the AUDIO connector.
Chapter Powering and connecting the PBX to the customer LAN 126.96.36.199 Connecting an Alarm The alarm is activated in the event of a false stopping of the system. It is connected via the ALARM output (control contact closed when idle) of the AUDIO connector. SLI1/2 &...
Chapter Powering and connecting the PBX to the customer LAN 188.8.131.52 Connecting a Doorphone 2 doorphone types are available, depending on the operating mode used: • Type A: relay-controlled doorphones (e.g. NPTT) • Type B: doorphones controlled by MF Q23 signals requiring a SLI interface (e.g. TELEMINI and UNIVERSAL DOORPHONE) The doorphone interface comprises an intercom and an optional latch powered by the mains supply through a SELV (Safety Extra Low Voltage) transformer.
Chapter Powering and connecting the PBX to the customer LAN Distribution panel ANALOG INTERFACES SLI16-2 DOORPHONE DoorPhB1 To door lock keeper DoorPhB2 220V 184.108.40.206 Using the 12V Output The GROUND and + 12V outputs on the AUX connector allow for the connection of an external 12V device with a maximum energy consumption of 150 mA (OXO Connect S and OXO Connect M) or 300 mA (OXO Connect L).
Chapter Powering and connecting the PBX to the customer LAN 220.127.116.11 Battery Fuse The battery fuse is located on the board and requires the back panel to be dismantled to gain access. It has the following characteristics: • OXO Connect S and OXO Connect L: 6.3 A fast, low cutoff (F 6.3 AL/250 V). •...
Chapter Powering and connecting the PBX to the customer LAN OXO Connect 12V, 4-hour, stack version 1 battery 3EH 76177 AA Compact 12V, 8-hour, stack version Up to 2 batteries 3EH 76177 AD Note: The external battery units for OXO Connect Small, Medium, Large platforms are pre-wired and delivered with inter- battery connectors.
Chapter Powering and connecting the PBX to the customer LAN Black Black remove the insulation devices for 3x7Ah Figure 4.1: Wiring Diagram of a 12V External Battery Rack Unit (2 or 3x7Ah in parallel) Black remove the insulation devices for 3x7Ah Black Black Figure 4.2: Wiring Diagram of a 36V External Battery Rack Unit (1 or 2x7Ah in parallel)
Chapter Powering and connecting the PBX to the customer LAN Procedure for 12 V stack version (for OXO Connect S and OXO Connect M platforms) The 12 V stack version of the external battery unit can be used with OXO Connect S and OXO Connect M platforms.
Chapter Powering and connecting the PBX to the customer LAN Step b (if required) Step a 5. Connect the positive (red) terminals of the batteries as described below (and shown in the figure below). a. Connect the middle connector of the red wire to the positive (red) terminal of battery B2. b.
Chapter Powering and connecting the PBX to the customer LAN Power ON/OFF switch J2 connector (for extension) J1 connector (for platform connection) 2. Open the unit by removing the four screws (ST3.5x32) with a screwdriver (Phillips PH2). 3. Insert the three batteries in the open unit, into the positions B1, B2 and B3 (see the figure below). Battery positions 4.
Chapter Powering and connecting the PBX to the customer LAN Step a Steps b and c Step d 5. Close the unit and secure it with the four screws. 6. Stick a label on the unit stating the date of the installation and the number of batteries installed. 7.
Chapter Powering and connecting the PBX to the customer LAN 3. Remove the cover from the hole provided for the connecting cable on the rear panel of the OXO Connect. 4. Remove the fan connector, then remove the power supply unit and the battery unit. 5.
Chapter Powering and connecting the PBX to the customer LAN 7. Remove the mounting clip and the batteries from the internal battery support. 8. Put the empty battery support and the power supply unit back in place, and reconnect the fan connector.
Chapter Powering and connecting the PBX to the customer LAN 5. Remove the cover from the hole provided for the connecting cable on the rear panel of the OXO Connect and stick the "EXTERNAL BATTERY 12VDC/8A" label. 6. Connect the cable provided with the installation kit, and plug the connector into the rear panel and the slot.
Chapter Powering and connecting the PBX to the customer LAN a. Ensure that the mains power cable is NOT connected. b. Ensure that the ON/OFF switch is set to the OFF position (O or black). c. Ensure that the J1 jack is NOT connected to the OXO Connect Compact platform. d.
Chapter Powering and connecting the PBX to the customer LAN Step b (if required) Step a 4. Connect the positive (red) terminals of the batteries as described below (and shown in the figure below). Note that there may be a small amount of electrical arcing when electrical contact is made. a.
Chapter Powering and connecting the PBX to the customer LAN XJ3 jumper position depends on 12V input source 3. Push the power supply module back into the cabinet and secure it in place with a screwdriver. 4. Now on the external battery unit: a.
Chapter Powering and connecting the PBX to the customer LAN 4.3.5 Mains Connection - Ground Connection 18.104.22.168 OXO Connect Small, Medium, Large The connection can be made using electrical installations of the following type: • TT (local ground for each piece of equipment). •...
Chapter Powering and connecting the PBX to the customer LAN For performance and safety reasons, the whole system must always be coupled to the ground. The ground must be connected before any other connections. The ground protection connection terminal must always be connected to the ground. Protective grounding terminal shall be permanently connected to the ground.
Chapter Loading the country target and license keys 5.1 Loading automatically the country target and license keys through the Cloud Connect infrastructure A management computer must be connected to the LAN port of the main CPU board. The default IP address for the main CPU board is 192.168.92.246.
Chapter Loading the country target and license keys Figure 5.1: Registration page example 3. Configure customer references: Enter the fleet reference managed by the partner via ALE Partner fleet reference International tools Enter the sub-fleet reference managed by the partner via ALE Partner sub-fleet International tools...
Chapter Loading the country target and license keys Fleet reference Sub-fleet reference Installation reference Partner using internal mandatory optional Customer reference customer reference Partner not using mandatory optional CC-Product-ID (*) internal customer reference (*): Identifier allocated by eBuy at the license registration. 4.
Chapter Loading the country target and license keys 5.2.2 Selecting the country target via OMC To select the customer country target via OMC: 1. Launch the OMC application and select OMC > Tools 2. Select the OMC - Software Download application The Communication Path window opens 3.
Chapter Starting the configuration 6.1 Starting the configuration from a phone set You can start-up the system using a Premium DeskPhone (8038 Premium DeskPhone/8058s Premium DeskPhone, 8039 Premium DeskPhone, 8068 Premium DeskPhone/8068s Premium DeskPhone and 8078s Premium DeskPhone) set. The phone set used needs to be defined as the operator phone set, that is the first phone set connected to the system.
Chapter Starting the configuration To restart the session from the beginning during programming. Attend To restart the session if you quit using the Exit function 6.1.2 System type Choice : Used to define the system type: Business or Hotel 6.1.3 Installation number This number must be entered in its entirety.
Chapter Starting the configuration 6.1.4 IP configuration Tue Feb 28 2013 Please select : IP@CPU IP@Rtr VoIP@ IP@MSK Scroll Scroll up down Tue Feb 28 2013 Please select : VLAN DHCP NEXT OSDHCP This screen makes it possible to enter system IP addresses. The following softkeys are available: •...
Chapter Starting the configuration 22.214.171.124 Configuration of the OXO Connect DHCP server for IP devices Tue Feb 28 2013 DHCP Status : Enable Disable DHCP1 DHCP3 DHCP2 Scroll Scroll up down Tue Feb 28 2013 DHCP Status : Enable DHCP4 The following softkeys are available: •...
Chapter Starting the configuration • Back: Return to the previous menu (Configuration of the OXO Connect DHCP server for IP devices on page 76) • Exit: Return to home page 126.96.36.199.1.1 StartIP Tue Feb 28 2013 StartIP@: 192.168.092.010 Clear The screen displays a default start IP address (192.168.092.010). Only DHCP1 IP address range includes default IP addresses.
Chapter Starting the configuration 188.8.131.52 Configuration of the OXO Connect DHCP server for Alcatel-Lucent OmniSwitch The following softkeys are available: • StartIP: See StartIP on page 78 • Disable or Enable: Disabling or enabling OXO Connect DHCP server for omniswitch (enabled by default) •...
Chapter Starting the configuration The screen displays a default end IP address (192.168.092.009) The following softkey is available: • Clear: Clear the EndIP@ field Other fixed keys of the set: • Back: Return to the previous menu (Configuration of the OXO Connect DHCP server for Alcatel- Lucent OmniSwitch on page 78) •...
Chapter Starting the configuration The direct number includes up to 8 digit and can be modified (the cursor is placed at the start of the field). The DDI numbers are generally the last 3 or 4 digits of your call numbers; the public operator will let you know the range of numbers that has been assigned to you.
Chapter Starting the configuration 10: Number of numbers still available in the DDI table after configuration of Direct Dial numbers. In a Hotel installation, all the Z terminals are used as hotel room terminals (except the first which is a fax and the second which is a public telephone).
Chapter Starting the configuration 6.1.8 Operation of terminals and operator terminal This function is only available for a business installation (in a Hotel only PCX mode is used). Choice "PCX Mode" and"Intercom Mode" PCX Mode: all the lines are available using two RSB keys (= resource key specific to a bundle) . Intercom Mode: the terminal has as many RSP keys (= resource key specific to an external access) as there are lines on the system.
Chapter Starting the configuration 6.1.10 ARI number This function is only available if your installation is fitted with DECT functions The ARI (Access Right Identifier) number identifies the system uniquely to mobiles. It contains 11 octal digits (base 8). This number, assigned to an ETSI base by the installer, must be entered on installing the system.
Chapter Starting the configuration 6.1.12 User information language Choice Choice of language used on all the stations in the installation (display and spoken help) 6.1.13 Basic metering unit cost The value of the basic metering unit is introduced for calculating the cost of external calls. The cost (not the duration) and the changes in the charge meters during calls are displayed.
Chapter Starting the configuration The message "Date and time must be programmed" is displayed when the "Date" and "Time" fields are empty or contain the default values. 6.1.15 SYSTEM RESET This menu is used to confirm resetting the system. Finish System reset;...
Chapter Starting the configuration Caution: PBX configuration via the OMC is only possible if a country target has been defined for the PBX. If it is not the case, use the software download tool of the OMC to fix the country target of the PBX (see: Selecting the country target via OMC on page 72).
Chapter Starting the configuration 6.2.3 Configuring PBX parameters 1. In the OMC, select Hardware and Limits > LAN / IP Configuration 2. Open the LAN / IP Configuration application and complete PBX network parameters with the customer information 3. Manually configure PBX telephony parameters, or use any of the configuration wizards: •...
Chapter Starting the configuration 3. Click OK to validate 8AL91217USAA - Ed. 01 - July 2018 - Installation Manual 88/216...
Chapter Configuring services 7.1 Software Licence Management 7.1.1 Software licence management On an OXO Connect several types of devices may be connected, several services may be offered and several applications may run. The purpose of the feature “Software Licence Management” is to define for a given system (i.e. customer) the service level to offer, this mainly means: •...
Chapter Configuring services On starting up the system, different cases are possible: • The functions needed by the customer are open and work properly: the software key present on the system is correct. • The functions needed are not open •...
Chapter Configuring services • Load the key file Main.msl or CTI.csl from the ALE International Business Partner web site (this file can also be downloaded by the manufacturer) • Downloading a new software key: • Select Typical Modification -> System -> Software key •...
Chapter Configuring services 7.3.2 Configuring CCO on the OXO Connect 184.108.40.206 Associating the order with the CPUID The association between the order identified by the CC-Suite-ID and the Hardware ID of the CPU is mandatory to use CCO services. In case of BTCO, this is done at industrialization/integration. In case of non BTCO, before product installation: 1.
Chapter Configuring services 220.127.116.11 Swapping a CPU with different hardware CPU swap with different hardware is necessary when two CPUs for two different customers have been switched at installation and have different hardware (Armada daughter board for instance). To solve the problem: 1.
Chapter Configuring services Remote Service Center Application Application Application VPN Gateway Connection service VPN connection request Application data CC Infrastructure Internet / WAN CC permanent connection Tunnel PBX VPN IP address IAD : Firewall / NAT Connection Service Service VPN Agent agent Service Figure 7.1: CCO VPN service architecture...
Chapter Configuring services 7.4.2 VPN link setup description Before creating the VPN connection, the user must create a VPN profile according to the VPN tunnel parameters defined in its VPN Gateway. The VPN connection is established by using the OXO Connectivity application (in the Connectivity menu, click the Start VPN button).
Chapter Configuring services Rainbow side, the access point is a PBX Cloud Gateway (PCG). The CCCtrlA is also used by Rainbow to retrieve the list of OXO Connect devices. For the list of OXO Connect sets supported by Rainbow, refer to the feature list and cross compatibility. 7.5.2 Rainbow deployment 18.104.22.168 Engineering rules/prerequisites LAN on customer side must be configured to give the possibility to OXO Connect to initiate a WSS...
Chapter Configuring services Activation Code Enter the activation code used by the CCCtrlA when it connects to the Rainbow infrastructure for the first time. This code must be provided by the Rainbow infrastructure administrator in order to be able to authenticate the OXO Connect on the Rainbow in- frastructure during the initial login phase.
Chapter Configuring services 7.6 Getting information on OXO Connect (via the OXO Connectivity application) 7.6.1 Overview The OXO Connectivity application enables to read detailed information about an OXO Connect. It is accessible via a public URL or the Fleet Dashboard application. The OXO Connectivity application is supported on the following web browsers: •...
Chapter Configuring services Figure 7.2: OXO Connectivity login page example 2. Enter the credentials of the Business Store web portal 3. Click the Login button The Connection page is displayed Figure 7.3: OXO Connectivity Connection page example 22.214.171.124 Access via Fleet Dashboard The OXO Connectivity application is accessible via the Fleet Dashboard application.
Chapter Configuring services • If you connect via Fleet Dashboard: select an OXO Connect in Fleet dashboard You are redirected to the Connection page of OXO Connectivity and the identifiers of the OXO Connect are already set. • If you connect via the public URL: in the drop-down list, select the type of identifier of the OXO Connect in the drop-down list and enter its identifier: Figure 7.4: OXO Connectivity Connection page example •...
Chapter Configuring services Figure 7.6: OXO Connectivity Infos page Identification tab example Note: If you open OXO Connectivity in another tab in the same browser, the browser keeps the session information and the tab displays the same OXO Connect. When you are connected to and working on an OXO Connect, it is not possible to configure another OXO Connect at the same time, even from a new tab.
Chapter Configuring services • Installation date: the date specified in the Supplier Info page of the OMC • Mode: business or hotel (+ number of rooms in case of hotel) • OTOC mode: true if the OXO Connect is in the OTOC topology •...
Chapter Configuring services Figure 7.7: OXO Connectivity Inventory views menu example For each category of the menu, a Tool button enables to: • Print the category content • Export the category content in PDF, Excel or CSV format It is also possible to: •...
Chapter Configuring services Depending on the device type, the following information is displayed: • Edn: directory number of the device in the internal numbering plan • Category: Phone, AOM, Tool • Device type: • Analog • Digital • • • DECT •...
Chapter Configuring services • Virtual terminal • Voice Mail Unit ports • SIP Companion 126.96.36.199.4 SIP Gateways The SIP Gateways page displays the data related to the SIP gateways used by VoIP Trunks: • Index of the SIP gateway • IndexLabel of the SIP gateway •...
Chapter Configuring services 188.8.131.52 Resets The Resets page displays the list of the last OXO Connect reboots. For each reboot the following information is displayed: • Date: date and time of the reboot • Cause: cause of reboot • File: file where the reboot is requested or occurs (hidden by default) •...
Chapter Configuring services • Cause number of the VPN connection stop • Details: cause description The VPN Events menu displays information on all the requests done to manage the VPN connection. For each event, the following information is displayed: • Date: date and time of the request •...
Chapter Configuring services Figure 7.8: OXO Connectivity Last update example To update the files of the OXO Connect: Click the Last update link on the top right corner of the OXO Connectivity web page A progress line is displayed at the top of the page during file transfer. When the line has reached the right edge of the page, transfer is done.
Chapter Device commissioning 8.1 SIP Terminals 8.1.1 8001/8001G Deskphone 184.108.40.206 8001/8001G Deskphone Commissioning 220.127.116.11.1 Overview The 8001/8001G Deskphone sets are plug&phone, which means they are automatically created in the OXO Connect, when connected to the network. A default certificate in the system allows plug&phone. 18.104.22.168.2 Prerequisites The 8001/8001G Deskphone software must be in version 22.214.171.124.
Chapter Device commissioning 126.96.36.199.4 Connection to the system At first appearance of the set, the system creates the configuration file associated to this set and automatically declares the set in the system subscribers' list. The set sends an HTTPS request to retrieve its configuration files. Note: The SIP parameter configuration file is named <MAC address>.xml Example:...
Chapter Device commissioning To replace a set initially installed as Open SIP phone by a same set and have it recognized properly by the system: 1. Disconnect the phone from the network 2. In OMC, delete the registration Open SIP Phone 3.
Chapter Device commissioning Contextual Sensitive Touch Screen Bluetooth Handset Quick Loudspeaker Access Pad Microphones Figure 8.1: 8082 My IC Phone set layout The following figure illustrates the connectors on the base of each set. 8AL91217USAA - Ed. 01 - July 2018 - Installation Manual 112/216...
Chapter Device commissioning Alphabetic keyboard connector Power connector PC connector Handset connector USB connectors connector Additional key module connector Headset jack Figure 8.2: 8082 My IC Phone set connectors 188.8.131.52.2 Commissioning the set This section describes how to commission the set in the two available initialization options: •...
Chapter Device commissioning • For network configuration, any of the following must be implemented: • In dynamic mode, a DHCP server must be configured • In static mode, a free IP address must be available for the set • A port with PoE must be available on a switch. If not available, a PoE injector must be used 184.108.40.206.2.2 Connecting the set This section describes how to: •...
Chapter Device commissioning You do not use a Static • Refer to Configuring network parameters for DHCP server static initialization on page 116 • Obtain from your network administrator: • An IP address for the 8082 My IC Phone • The subnetwork mask •...
Chapter Device commissioning • Subnet mask • Option address:10443 name Connect:10443, example 192.168.12.34:10443 • Suboption 67 of option 43: the value of this sub-option corresponds to the DM Url.It must contain a string value set to /dmcfg/ • Option 58: VLAN ID: this is sent as a suboption of option 43 Optionally, the DHCP offer can include the following parameters, which can also be configured locally on the terminal or on the OXO Connect: •...
Chapter Device commissioning Note: At reset, the password is set to the user default password value defined at first intallation. 220.127.116.11.2.5 Voice mail access Using the IcsMessaging Web Service, a voice communication is automatically established between the 8082 My IC Phone set and the VMU to: •...
Chapter Device commissioning The internal switch has three ports: • A LAN port • An internal port • A PC port, to connect a PC to the LAN. The internal switch privileges VoIP traffic over PC port traffic. This switch has two waiting queues: •...
Chapter Device commissioning SIP registration OK SIP phone connected and successfully regis- tered to OXO Connect 18.104.22.168.2.10 Terminal conference 8082 My IC Phone sets can handle their own local conference, involving up to 2 external members. In this case, conference is not handled at call server level and the Conference parameter configured in System Miscellaneous >...
Chapter Device commissioning Country Type Video Camera Country Fre- quency (Default value in OMC) Brazil Costa-Rica Guatemala Haiti Honduras Mexico Panama 60 Hz Philippines Saudi Arabia Taiwan USA Venezuela Verizon All others 50 Hz Video Camera Refresh Cycle: defines the time interval between two full pictures refresh in seconds. This parameter impacts the network bandwidth usage.If the value of this parameter is 0, it indicates no refresh.
Chapter Device commissioning OMC Parameter Common/Specific Default Value Possible Values to 8082 My IC phones Video Encoding Profile Medium Common 1000 kbps [0 .. 65535] Video Encoding Profile High Common 2500 kbps [0 .. 65535] Video Call Packetization Mode Common PM0 / PM1 / NS 22.214.171.124.4.2 Enabling video support for a 8082 My IC Phone set The Video Support feature right is specific to each 8082 My IC Phone set.
Chapter Device commissioning 126.96.36.199.6 Upgrading the software The Alcatel-Lucent OmniTouch ™ 8082 My IC Phone set software is upgraded during OXO Connect software upgrade. Ensure the 8082 My IC Phone option is validated in the OMC-Software Download window: refer to the section Downloading the Software in document . 188.8.131.52 Reset to factory 184.108.40.206.1 Overview The reset to factory is intended to cope with situations in which the administrator can no longer access...
Chapter Device commissioning 4. Set the Reset to factory option to Yes Your are prompted to enter the administrator password required for the reset to factory. The default administrator password is *tx8000#. 5. Enter the administrator password, then press OK to confirm the reset to factory, or press Cancel to cancel the reset.
Chapter Device commissioning Press No to cancel: the set displays again the reset screen, the choice selector is set to NO: without further action, the set will go on with normal startup. 8.1.3 4135 IP Conference Phone 220.127.116.11 Commissioning 18.104.22.168.1 Overview This module presents all the actions required for commissioning 4135 IP Conference Phone sets.
Chapter Device commissioning Figure 8.4: 4135 IP Conference Phone set connectors The 4135 IP Conference Phone is a SIP device which has no handset; it is dedicated to be used as central for conferences. Conferences are not managed by the system, but by the device itself. Up to four 4135 IP Conference Phones can be connected to the OXO Connect.
Chapter Device commissioning 3. Configure the user name and password and consult the SIP password in OMC, refer to Configuring the user name and password in OMC on page 128 4. Export the server certificate from the OXO Connect: refer to Exporting the server certificate from the OXO Connect on page 128...
Chapter Device commissioning table 8.4: Initialization type selection Then the required initiali- Further information zation mode is You use OXO Connect Dynamic or Proprietary • Refer to Configuring OXO Connect DHCP DHCP server Dynamic server on page 127 You use another Dynamic •...
Chapter Device commissioning In the case of 4135 IP Conference Phone sets, suboption 67 of option 43 provides the path of configuration files on the ALE International. The DHCP offer provides the following parameters: • IP address • Router IP address •...
Chapter Device commissioning • Modify the user name in the corresponding field and click Modify. • Double-click the user in the list to open the User dialog box. • Click on IP/SIP, go to SIP parameters tab to consult the SIP password. 22.214.171.124.2.6 Displaying SIP Connection Current Status This feature allows the display of SIP connection status.
Chapter Device commissioning 126.96.36.199.2.1 Prerequisites • The OXO Connect must be operational • A free IP address must be available for the set • A port with PoE must be available on a switch 188.8.131.52.2.2 Configuring the User in OMC To create a generic SIP set: 1.
Chapter Device commissioning • IP address (if no DHCP server is configured) • Subnet mask (if no DHCP server is configured) • Gateway adress (if no DHCP server is configured) • DNS adresses (if no DHCP server is configured) • VLAN use (if no DHCP server is configured) •...
Chapter Device commissioning SIP registration KO SIP registration request from SIP Phone rejec- ted by OXO Connect Set unregistered SIP phone unregistered from OXO Connect SIP registration OK SIP phone connected and successfully regis- tered to OXO Connect 8.2 8008/8018 DeskPhones 8.2.1 Commissioning 184.108.40.206 Connecting the set To connect the set to the PBX:...
Chapter Device commissioning 220.127.116.11.2 Deny of download If the downloaded version is different from the version installed on the set and if the downloaded binary is incompatible with the hardware/software, the terminal denies it and signals the problem to the Communication Server.
Chapter Device commissioning Audio Key On/Off Hook Battery Compartment Handset LED Figure 8.5: Bluetooth handset ergonomics 18.104.22.168.1 Connecting the battery The battery pack is housed in the battery compartment located in the handset. The battery pack is reloaded when the handset is placed on its socket. A complete battery load requires 16 hours.
Chapter Device commissioning 22.214.171.124.4 Activating the mute feature When the mute feature is enabled your correspondent can no longer hear you. There are two ways to activate the mute feature: • On the set with the mute key • On the Bluetooth ®...
Chapter Device commissioning If the sets must initialize dynamically, the auto provisioning must be activated: see Document  Security - Auto provisioning 126.96.36.199.1 Requested IP parameters The following information must be provided for static initialization: • IP address (set's address) •...
Chapter Device commissioning 8.4.1 Connecting the set To connect the set to the LAN: • If the set is powered by PoE: 1. Turn the set over 2. Plug the RJ9 cable into the set LAN connector 3. Connect the RJ9 cable to the LAN itself via a PoE hub/switch •...
Chapter Device commissioning There are three files deployed in the OXO Connect: • A migration deployment file (bin8088s) • The patch upgrade file (dat8088s) • A binary file, including ALEapps (noe8088s) The Android software package can be stored either on an HTTP server or the Cloud if the set has an internet access: •...
Chapter Device commissioning 8.5 8029/8039 Premium DeskPhones 8.5.1 Commissioning 188.8.131.52 Connecting the set 184.108.40.206.1 Physical connection To connect the set to the OXO Connect: 1. Plug the RJ11 cable in the corresponding set connector on the back of the set 2.
Chapter Device commissioning Application download to a terminal can be heavy in terms of bandwidth and CPU resources. It is not possible to upgrade all the terminals during initialization of the system. 8.6 Alcatel-Lucent 4019 Digital Phone 8.6.1 Commissioning 220.127.116.11 Overview This module presents all the actions required for commissioning the Alcatel-Lucent 4019 Digital Phone set.
Chapter Device commissioning 2. Plug the RJ11 cable into the set's UA port/phone line connector. 3. Connect the RJ11 cable to a UA port in the telephone system. 18.104.22.168.3 Programming keys This section describes how to program the programmable keys. In fact, only the direct call key can be programmed (with a telephone number), which by default is the sixth programmable key.
Chapter Device commissioning 22.214.171.124 Compliant Standards 126.96.36.199.1 Safety Requirements • EN60950: European requirements • UL 1950: US requirements • CAN/CSA-C22.2 No 950-95: Canada 188.8.131.52.2 ECM • EN55022: Limits and methods of measurement of radio interference characteristics of information technology equipment •...
Chapter Device commissioning 184.108.40.206 Jumpers The jumper in a gray background is factory installed. Associated UA Set Stand Alone Operation Mode To configure the V24/CTI Interface Module, open the device with the 2 screws located under the module. If the jumper is positioned for "stand-alone" operation, an associated set cannot work. If the jumper is positioned for "associated UA set"...
Chapter Device commissioning V24/CTI Interface Module 9 Series Set (Optional) UA line UA line Wall Socket (to the PCX) V24/CTI PC Figure 8.8: V24/CTI Interface Module Connection The V24/CTI Interface Module is connected to: 1. The digital set 3 m maximum length ( RJ11/RJ11 cable) 2.
Chapter Device commissioning RS232 RS232/CTI Figure 8.10: Connector Details RS 232 port (V24): Signal Description Data Carrier Detect. Transmit data. Received data. Data Terminal Ready. Protective ground. Data Set Ready. Request To Send. Clear To Send. Ringing Indicator. CTI port: Signal Description Data transmission...
Chapter Device commissioning 8.8 AP Interface Module 8.8.1 Hardware description 220.127.116.11 Overview The AP Interface Module (Analog Peripheral) allows an analog device such as fax, modem, minitel, answering machine to be connected to the OXO Connect via a UA link. Digital Set to Mains Digital Link...
Chapter Device commissioning • TBR21: Attachment requirements for pan-European approval for connection to PSTN of TE (excluding TE supporting the voice telephony service) in which network addressing, if provided, is by means of DTMF signalling 18.104.22.168.4 Environment Classes • ETS 300 019: Environmental conditions and tests for telecommunication equipment: •...
Chapter Device commissioning Associated digital set Stand alone Operating mode To configure the AP Interface Module, open the device with the 2 screws, located under the module. If the jumper is positioned for "stand-alone" operation, an associated set cannot work. If the jumper is positioned for "associated digital set"...
Chapter Device commissioning Caution: The mains power supply unit is used as a sectioning device. This device should be easily accessible. 22.214.171.124 Rear Panel Details Figure 8.13: AP Interface Module Rear Panel 1. Socket for UA line to PCX 2. RJ45 socket for analog device connection 3.
Chapter Device commissioning Analog line Analog line Not used Not used Not used Power supply connector: Description 26V AC 26V AC 126.96.36.199 Power Supply Details The power supply unit depends on country: Reference Characteristics Country 1AF01101BAAA 230V AC/26V AC 130mA Europe 1AF01101DAAA 230V AC/26V AC 130mA...
Chapter Device commissioning S0 Terminal S0 set Digital set S0 Bus to Mains (Option) digital Link UAI Board S0 Interface Module (or MIX Board) digital Link Figure 8.15: Example of Configuration with an S0 Interface Module The S0 module provides an S0 bus supplying power. An external power supply (230V AC/48V DC adapter) is required.
Chapter Device commissioning 188.8.131.52.3 ISDN • ETS 300 012: Basic user-network interface layer 1 specification and test principles • TBR3: Attachment requirements for terminal equipment to connect to an ISDN using ISDN basic access • ETS 300 047: Basic access-safety and protection •...
Chapter Device commissioning Associated Digital Set Stand Alone Operating Mode To configure the S0 Interface Module, open the device with the 2 screws, located under the module. If the jumper is positioned for "stand-alone" operation, an associated set cannot work. If the jumper is positioned for "associated digital set"...
Chapter Device commissioning • LY 0.5 mm cable: up to 800 m • Ref. 278 0.6 mm cable: up to 1200 m 3. The S0 bus. 4. A Mains power supply unit: AC/DC converter (see details below) CAUTION: The mains power supply unit is used as an S0 module sectioning device. This device should be easily accessible.
Chapter Device commissioning Description Polarity Not used Not used Transmission Reception Reception — Transmission — Not used Not used Power supply socket: Description 40V DC 184.108.40.206 Power Supply Details The interface module local power supply is required only when S0 terminals do not have their own local supply.
Chapter Device commissioning 8.10 Intelligent Base Stations 8.10.1 Detailed description This notice describes the rules to follow for an installation comprising three or four DECT bases. For a larger installation, a preliminary study must be carried out using coverage tools. The bases are then installed according to the results of this study.
Chapter Device commissioning 1 : L1 UAI-3 2 : L2 3 : L1 DIGITAL INTERFACES Distribution panel UAI-4 9 10 11 12 13 14 15 16 4 : L2 1 2 3 4 5 6 7 8 Screw terminal block 220.127.116.11 Number of useful base stations Any radio signal is subject to various propagation phenomena: attenuation, reflection and diffraction.
Chapter Device commissioning Recommendations for location Possible solutions INTERIOR COV- As far as possible from walls Suspend Alcatel-Lucent 4070 IO/EO in a ERAGE clear zone Do not fix directly to a metallic structure Move Alcatel-Lucent 4070 IO/EO into an- other zone Do not place in false ceilings or in telecom Place Alcatel-Lucent 4070 IO/EO in useful rooms...
Chapter Device commissioning 18.104.22.168 IBS configuration There is no hardware configuration for IBS other than selecting between an external power supply for each IBS and remote power by system. To configure the IBS software: ARI Number The ARI number identifies each OXO Connect. Each OXO Connect has an identical default ARI number.
Chapter Device commissioning Restart the IBS after you have modified the Line length parameter. Antenna diversity Antenna diversity is the ability of the IBS to move the transmission and reception from one antenna to the other so that the signal is always of the highest quality. Restart the IBS after you have modified the Antenna diversity parameter.
Chapter Device commissioning Note: Due to hardware, there is a limit in the number of channels that you can configure. You can configure the following numbers of channels: • DECT EUROPE, LATAM, CHINA: 1, 2, 4, 5, 8, 10 channels •...
Chapter Device commissioning table 8.6: RF Band China Channel TX Freq RX Freq 1918.060 1918.944 1916.352 1917.216 1914.624 1915.446 1912.898 1913.760 1911.188 1912.032 1919.440 1910.304 1907.712 1908.576 1905.964 1906.848 1904.256 1905.120 1902.528 1903.392 Note: By default, all frequencies used Value sent to IBS: 0x3FF 0000 0011 1111 1111 table 8.7: RF Band Latam Channel...
Chapter Device commissioning 1912.896 1912.896 Note: By default, all frequencies used Value sent to IBS: 0x3FF 0000 0011 1111 1111 table 8.8: RF Band US Channel TX Freq RX Freq 1928.448 1929.312 1926.720 1927.584 1924.992 1925.856 1923.264 1924.128 1921.536 1922.400 Note: By default, only 5 frequencies used Value sent to IBS: 0x03E0...
Chapter Device commissioning 0000 0011 1111 1100 8.10.2 Safety rules 22.214.171.124 Environmental protection For an exterior installation, it is necessary to take precautions against lightning affecting the location of the 4070 IO/EO. 126.96.36.199.1 Conditions for using lightning protection Protection of 4070 IO/EO against lightning should be used when they: •...
Chapter Device commissioning 188.8.131.52 Recommendations for installation 184.108.40.206.1 Standard Topology The various building infrastructures are grouped into three types of geometric shape. Coverage areas SQUARE: Coverage areas RECTANGU- Coverage areas ROUND LAR : The distances quoted below give an idea of typical range of a base station. It is clear that a rectangular zone requires more base stations to provide full coverage.
Chapter Device commissioning floor floor It is possible to alter the number of base stations used from one floor to another for this type of building. The technique used is overlapping the location of base stations from one level to another. This technique can be used for alternate floors if the coverage of a level can be achieved from an adjacent level.
Chapter Device commissioning 8.11 IP-DECT Base Stations 8.11.1 Detailed description The IP-DECT system combines IP and DECT technologies to provide a wireless telephony solution on IP networks. Unlike DECT base stations, IP-DECT base stations are connected to the IP network and use the SIP protocol to communicate with the OXO Connect.
Chapter Device commissioning 100 Base-T TX+ 100 Base- T TX- 100 Base-T RX + +48 Volt power +48 Volt Power 100 Base-T RX- RTN (0 Volt) power RTN (0 Volt) power 8 7 6 5 4 3 2 1 DAP RJ45 Socket Figure 8.21: Pin Layout Ethernet Connector RJ45 on the DAP The IP-DECT base station access points are fitted with 2 LEDs that provide information about the status.
Chapter Device commissioning RED flashing Trying to connect to the network Green flashing Network status display and showing network activity IP-DECT base station operational 8.12 PIMphony 8.12.1 Overview PIMphony is a personal productivity tool that connects your phone terminal (dedicated, analog or DECT wireless set) with your computer, providing enhanced usage of your telephone.
Chapter Device commissioning 220.127.116.11 Software aspects table 8.11: Supported and unsupported software Supported Windows Table 3 Unsupported Windows All Windows version before Windows Vista 32/64 bits edition Only for PIMphony Multimedia : Windows 2008 Server/R2 Server It is not recommended to use PIMphony 6.8 in other than the above men- tioned OS list.
Chapter Device commissioning PIMphony PIMphony SPI for Microsoft TAPI Server Windows 8.1 32 bits edition Windows 8.1 64 bits edition Windows 2012 64 bits server Windows 10 32 bits edition Windows 10 64 bits edition Windows 2012 R2 Server 18.104.22.168 Limits Maximum number of simultaneous connected PIMphony users: 200 8.13 PIMphony Touch 8.13.1 Overview...
Chapter Device commissioning • Multilanguage support The number of simultaneous connected PIMphony Touch users is limited. For more information, refer to the Capacity and Limits section of document . For information and details (Installation, User Manual) about PIMphony Touch, refer to the PIMphony Touch On Line Help: •...
Chapter Device commissioning Wi-Fi internet network Intranet (LAN) Data Voice PIMphony Touch Figure 8.22: On-site topology example 22.214.171.124 Off-site topology (home worker) Outside company premises, PIMphony Touch relies on the internet network (also called WAN) for voice media and data transmission. PIMphony Touch can connect to the internet network using the Wi-Fi internet network (home spot or public hotspot).
Chapter Device commissioning • The web proxy details must be configured in OMC in Hardware and Limits > LAN / IP Configuration > Web proxy tab. 8.14 Extending Your Installation 8.14.1 Configuration of Stations 126.96.36.199 Handset replacement You can replace your digital terminal by connecting a terminal of the same family, but of a different type, into your phone socket.
Chapter Device commissioning 188.8.131.52.4 Replacement of digital sets Regardless of the type of the initial digital set and that of the replacement, the function and resource keys are not preserved. The directory numbers are preserved in accordance with the size of the directories of the stations concerned.
Chapter Device commissioning 8.14.2 Adding/Replacing Boards Except for the PowerCPU EE, any board can be plugged/unplugged when the system is powered To replace a PowerCPU EE board: • Press the ON/OFF button, the RED led will flash. • Wait for the LED to go to steady red (about 30 seconds): the system is turned off. With OMC you can save and subsequently restore the configuration after replacing the PowerCPU EE board.
Chapter Device commissioning • A module expansion may only include synchronous digital network interfaces (BRA, PRA) if this type of card is already incorporated into the main module (synchronization by the main module). • The same rules apply to the other boards as those which applied to the base module. 184.108.40.206 PowerMEX board.
Chapter Device commissioning Migration from a PowerCPU EE to a PowerCPU EE C25, or vice-versa, is not supported. 220.127.116.11.1 Prerequisites To carry out an upgrade to OXO Connect R2.1, you need: • A migration kit for the new CPU (PowerCPU EE or PowerCPU EE C25) •...
Chapter Device commissioning 2. Use the OMC to download/swap without data saving to OXO Connect R3.x 3. Use the OMC to restore the configuration data previously saved in the current CPU 18.104.22.168 Restoring the OXO Connect Configuration After the hardware upgrade and migration, restore the OXO Connect configuration: 1.
Chapter Device commissioning This document details the prerequisites and installation process of the My IC Plugin for Outlook ® application. 22.214.171.124 Network Topologies ® My IC Plugin for Outlook uses the Microsoft TAPI interface to connect to the OXO Connect PCX through which the basic telephony services are supported.
Chapter Device commissioning OXO Connect comes with 25 TAPI 2.0 sessions. If more than 25 sessions are needed the TAPI 2.1 software licence must be bought in addition and provisioned in the OXO Connect . 126.96.36.199.2 Operating system and applications The My IC Plugin for Outlook ®...
Chapter Device commissioning do not require access to the phone switch. This ability is granted based on the last time that My IC ® Plugin for Outlook was able to connect to the OXO Connect. If the licence check failed then My IC Plugin for Outlook ®...
Chapter Device commissioning If successfully connected, a list of available line extensions on the OXO Connect is presented. If unsuccessful, the invitation to enter the correct IP Address for the OXO Connect is presented. 4. Select the line to control and enter the voice mailbox password for that line extension, click Next 5.
Chapter Device commissioning 188.8.131.52 Service Reliability Each of the Outlook, OXO Connect, Skype & Live Messenger, Yahoo!, Live Messenger, Facebook and ® Intelligent Quick Dialling (IQ) groups of features are provided by a My IC Plugin for Outlook service (not to be confused with a Windows service). My IC Plugin for Outlook ®...
Chapter Device commissioning To check if the versions of Exchange/Outlook/Skype/Yahoo!/Live Messenger are supported: • Exchange: Check the version of Exchange with your System Administrator • Outlook: Click on Help > About Microsoft Office Outlook • Skype: Click on Help > About Skype •...
Chapter Device commissioning To display the diagnostics 1. With My IC Plugin for Outlook ® running, click on the information icon This is a small icon at bottom right corner of the My IC Plugin for Outlook ® Panel 2. Click on “Diagnostics” 3.
Chapter Device commissioning In this example, the outside line access for local and long-distance calls is "9". Additional information about these settings can be found at: http://windows.microsoft.com/en- US/ windows-vista/Phone-and-Modem-Options-setting-up-dialing-locations 184.108.40.206.7 Digit for External Line Using OXO Connect Management Console (OMC) Navigate to Numbering >...
Chapter Device commissioning Select the Internal Numbering Plan tab and identify the Main Trunk Group In this example, the access code for an external line is "0". For your specific installation, please check with your OXO Connect system installer. 8.16 ACD applications 8.16.1 Platforms supported by ACD applications The following platforms are supported for the Agent Assistant, Supervisor Console, and Statistics Manager applications:...
Chapter Device commissioning 8.16.2 Installation For Windows 8/2012, make sure that .NET Framework 3.5 is installed. To determine if .NET Framework 3.5 is already installed, please refer to the Microsoft Knowledge Base article (http:// msdn.microsoft.com/enus/ kb/kb00318785.aspx 1. Run the setup.exe 2.
Chapter Station default configuration 9.1 Default configuration 9.1.1 8038 Premium DeskPhone, 8039 Premium DeskPhone and 8068 Premium DeskPhone sets Each of these sets has 2 programmable keys (F1/F2) and 40 virtual add-on keys. Their default functions depend on: • The configuration of the set (Operator, Manager, Assistant, Normal or Attendant) •...
Chapter Station default configuration Attendant (KeySystem Mode) – Virtual Add-On [configured by OMC, no physical add-on] Page 1 Block Mode Int/Ext Call Int/Ext User defined Call User defined Call User defined Call Page 5 Call Call Call Call Call Call Call Call Figure 9.3: Virtual Key Functions for Attendant sets in KeySystem Mode (with no Physical Add-on)
Chapter Station default configuration Operator (PABX Mode) – US Only Page 1 Do Not Disturb Int/Ext Normal/Restricted Mode Int/Ext Int/Ext Operator Diversion Int/Ext Call Page 2 Call Call Page 5 Call Call Call Call Call Call Call Call Figure 9.9: [US only] Virtual Key Functions for Operator Sets in PABX Mode 8AL91217USAA - Ed.
Chapter Station default configuration Manager/Assistant (PABX Mode) – US Only Page 1 Do Not Disturb Int/Ext Assistant or Manager Int/Ext Int/Ext Screening Int/Ext Call Page 2 Call Call Page 5 Call Call Call Call Call Call Call Call Figure 9.10: [US only] Virtual Key Functions for Manager/Assistant Sets in PABX Mode 8AL91217USAA - Ed.
Chapter Station default configuration Normal (PABX Mode) – US Only Page 1 Do Not Disturb Int/Ext Call Int/Ext Call Int/Ext Int/Ext Call Page 2 Call Call Page 5 Call Call Call Call Call Call Call Call Figure 9.11: [US only] Virtual Key Functions for Normal Sets in PABX Mode 9.1.2 8028 Premium DeskPhone, 8029 Premium DeskPhone sets Each of these sets has 2 programmable keys (F1/F2) and 40 virtual add-on keys.
Chapter Station default configuration There are 10 pages of virtual keys (the pages can be scrolled through using the up/down buttons of the set's 4-way navigator), with 4 virtual keys on each page. 9.1.3 Alcatel-Lucent IP Touch 4018 Phone set This set has 6 programmable keys which have the default functions indicated below.
Chapter Updating the PBX software version The new PBX software version must be available on the computer on which the OMC application is running. The DownloadingItems directory including the new software delivery must be unzipped. Updating the software version of a PBX consists in: •...
Chapter Maintenance level 1 This module provides maintenance advice on different hardware components of the OXO Connect system. 11.1 Battery Maintenance OXO Connect systems (except the OXO Connect Compact) are supplied with internal batteries that provide back-up power in the event of a mains power failure. Alternatively, all systems may be optionally equipped with an external battery pack to provide back-up power.
Chapter Maintenance level 1 11.2 Board Battery Maintenance It is recommended that the batteries in the PowerCPU EE/PowerCPU EE C25 boards should be replaced by batteries of the same type every two years. Dead batteries must be disposed of according to the battery manufacturer's instructions.
Chapter Maintenance level 1 • On a cold reset, all PRESENT boards are taken into account (irrespective of whether they are ACCEPTED or REFUSED) • A board which is PRESENT on a cold reset can later be determined as ABSENT on a warm reset if in the meantime the board has been unplugged or there has been a board detection failure •...
Chapter Maintenance level 1 11.6.2 Replacing an existing board The following procedure assumes that an existing board is to be removed from the system and a replacement board (of the same or different type) is to be installed in the same slot in the system cabinet.
Chapter Glossary 12.1 A Automatic Call Distribution. A computerized phone system that responds to the caller with a voice menu, and connects the call to the required agent. It can also control call flows by automatically routing calls in the order of arrival. ACSE Association Control Service Element.
Chapter Glossary Basic Rate Access. Board for connecting T0 or DLT0 digital basic accesses; each access supports a data rate of 144 kbps, structured as 2 B-channels at 64 kbps for voice and data transmission, and 1 D-channel at 16 kbps for signaling.
Chapter Glossary DECT Digital Enhanced Cordless Telecommunication. European cordless telephony standard. DECT terminal: cordless terminal that complies with this standard. DHCP Dynamic Host Configuration Protocol. Protocol that manages IP address allocation dynamically so that addresses can be reassigned when no longer being used by LAN hosts. Direct RTP A feature which optimizes the RTP flow of VoIP in SIP, thus optimizing the number of VoIP CODEC resources.
Chapter Glossary GENERAL BELL If the operator is absent, internal and external calls to the operator are directed to an external signaling device that lets any authorized terminal take these calls. 12.8 H High Speed Link. Link between the basic module and a module expansion; requires an HSL daughter board to be fitted on the PowerCPU EE/PowerCPU EE C25 and PowerMEX boards.
Chapter Glossary IVPS Virtual card, embedded on the CPU board, supporting a voice mail application. 12.10 K KEY SYSTEM Dedicated terminal operating mode in which the terminal features as many (mode) resource keys (RSP) as there are network lines in the system. 12.11 L Local Area Network.
Chapter Glossary NNTP Network News Transfer Protocol. Protocol used by computers to handle messages created in Usenet forums. 12.14 O On Demand Communication - Commercial name of On Demand mode. On Demand This licence mode introduces a “user” definition and the validity of the license in mode OPEN state is limited and daily checked by the system.
Chapter Glossary PTN(X) Private Telecommunications Network (eXchange). A private network consisting of switches and terminals connected together by telephone links. 12.16 Q QOS Quality Of Service. Network characteristics (transmission speed, etc.) can be measured, improved and, to some extent, guaranteed in advance. QSIG Q Signaling Protocol.
Chapter Glossary Server Message Block. File sharing protocol which enables a terminal to localize one or more files across the network, and then to open/read/edit/delete them. SMTP Simple Mail Transfer Protocol. Standard protocol used for sending and receiving mails. Service Provider Interface Secure Shell.
Chapter Glossary 12.21 V Voice Mail Unit. The integrated voice server provides a voice mailbox for each user, as well as a general voice mailbox and features such as Personal Assistant, Automatic Attendant and Audiotex. VoIP Voice over IP. Term designating voice transmission over a data network using the Internet protocol.