Be Anywhere; Voiceedge Mobile App; Three-Way Calling - Polycom VVX310 Series End User Manual

Be Anywhere

The Be Anywhere service allows you (as a Unified Communications seat user) to make and receive calls from any device at any
location with only one phone number . Be Anywhere lets you make and receive calls from colleagues, prospects and customers on any
phone using your office number .
Receiving Business Calls on Your Mobile
You can receive business calls on your mobile phone by adding your mobile number to the Be Anywhere Locations List . In addition,
you can also receive calls on another phone number (it does not have to be your mobile number) .
To add a number to the Be Anywhere Locations List:
From the Telephony Toolbar
1 . Click the "Services" button on the Telephony Toolbar .
2 . Select "Be Anywhere" .
3 . Click "Add" .
4 . Enter your mobile phone number and a description .
5 . Ensure Enable is checked .
6 . Select "Apply" .
Note: You can also enable "Answer Confirmation" which requires that a human physically confirms the call prior to answering . This prevents a call from inadvertently
hitting your mobile or other telephone voicemail instead of your work voicemail and, since you need to press a key to answer these calls, you can then easily
determine which calls are from your VoiceEdge number .
Make Business Calls from Your Mobile
You can make calls from your mobile phone using your Business VoiceEdge business number as the calling line ID .
From your mobile, dial your Be Anywhere portal number and wait for the dial tone . Once you hear the tone, dial the destination number
or business extension . The called party sees your Business VoiceEdge business number (not your mobile number) as the calling line
ID . Many users save the Be Anywhere portal number as a favorite or speed dial number for easy reference .
Note: Your Be Anywhere portal number is displayed in the VoiceEdge portal or in the Telephony Toolbar under the Be Anywhere section .
Move Call from One Phone to Another Phone
This functionality enhances your personal productivity . For example, you may move a business call you placed through the Be
Anywhere portal on your mobile while you are on lunch, and upon returning to the office, you may choose to move the call to your desk
phone .
Move Active Call from Your Mobile to Your Desk Phone or Softphone:
While engaged in a call you placed through the Be Anywhere portal via your mobile, dial
softphone . The call is seamlessly moved to the new phone and the mobile call leg is dropped .
You may also move a call that was placed to your business line that you answered on your mobile phone from Be Anywhere, using the
same process as above .
Note: You cannot move calls placed directly to your mobile number, since Be Anywhere and the VoiceEdge platform have no knowledge of the call .
Move Active Call from Your Desk Phone or Softphone to Your Mobile:
From your mobile, dial your Be Anywhere portal number and wait for the dial tone . Once you hear the tone, dial

VoiceEdge Mobile App

The VoiceEdge Mobile App lets you make calls from your smartphone using your VoiceEdge business number, just as if you were
in your office . You can check your business voicemail, set your smartphone and other phones as your ring to devices,
change and record your voicemail greetings, see your call logs, and have easy access to your VoiceEdge phone
directory, all from your smartphone .
Following are some of the other features that the VoiceEdge Mobile App provides:
• Use the keypad for extension dialing
• Record and select your VoiceEdge No Answer greetings
• Get notifications when you have an incoming call and new voicemail
• Turn Do Not Disturb on and off for privacy
• Get notified if service is set in a way that may result in missed calls
For information on how to download and use the VoiceEdge Mobile App, see our VoiceEdge Mobile App Quick Reference Guide that
is posted with other VoiceEdge training resources at business.comcast.com/getstarted .
Quick Start
From the VoiceEdge Portal
1 . Log on to business.comcast.com/bveportal .
2 . Select "Feature Settings" .
3 . From the "Work Remote" tab, click "Add New" under "Manage Be
Anywhere" .
4 . Enter your mobile phone number and a description .
5 . Click "Save Changes" .
6 . Toggle the device "On" or "Off" .
from your desk phone or
manually .
9