Call Forwarding Always; Call Forwarding Busy; Call Forwarding No Answer - Polycom VVX310 Series End User Manual

Call Forwarding Always

Call Forwarding Always enables you to forward ALL of your incoming calls .
To activate Call Forwarding Always from your phone:
1 . Lift the receiver and listen for the dial tone .
2 . Press and wait for the voice prompts .
3 . Dial the number to which your calls will be forwarded . You will hear a voice prompt confirmation .
4 . If you want to change the "forward to" number, repeat steps 1 through 3 .
To deactivate Call Forwarding Always from your phone:
1 . Lift the receiver and listen for the dial tone .
2 . Press . Call Forwarding Always is now turned off .
Note: While Call Forwarding Always is active, you will hear a splash ring on your phone to remind you that the feature is active . You will not be able to answer any calls on
your line while Call Forwarding Always is active . To resume receiving calls on your business line, cancel Call Forwarding Always . If you have Be Anywhere enabled,
be sure to DISABLE Remote Office and/or Call Forwarding Always for the duration, as it will have a service interaction and not work as expected .
To activate/deactivate Call Forwarding Always online:
1 . Log on to business.comcast.com/bveportal .
2 . From the Main Navigation Page, select "Feature Settings" .
3 . Click the "Call Forwarding" tab .
4 . Next to Call Forwarding Always, enter the "forward to" number and select a ring reminder option .
5 . Toggle "On" to activate Call Forwarding of ALL calls, or "Off" to deactivate Call Forwarding .
6 . Click "Save" .

Call Forwarding Busy

When you're waiting for a critical call, but still need to use your telephone, Call Forwarding Busy enables you to send all incoming calls
to an alternate number when you're using your line . Simply activate Call Forwarding Busy before making your call, or activate Call
Forwarding Busy online while speaking if your call becomes unexpectedly lengthy .
To activate Call Forwarding Busy from your phone:
1 . Pick up the phone and press
2 . Dial the number to which you want to direct your call .
To deactivate Call Forwarding Busy from your phone:
1 . Pick up the phone and press
2 . Hang up . Your incoming calls may now be received normally .
To activate/deactivate Call Forwarding Busy online:
1 . Log on to business.comcast.com/bveportal .
2 . From the Main Navigation Page, select "Feature Settings" .
3 . Click the "Call Forwarding" tab .
4 . Next to Call Forwarding Busy, enter the number to which incoming calls should go, click "On", then click "Save" .

Call Forwarding No Answer

Redirect incoming calls to another telephone number when you are unable to answer . When you know you won't be back in time
for a critical call, you can program and activate Call Forwarding No Answer to ring your current location, your cell phone or a colleague .
To activate Call Forwarding No Answer from your phone:
1 . Pick up the phone and press
2 . Dial the number to which you want to direct your call . (Be sure to include any access numbers and area codes you normally use to
call this number) .
To deactivate Call Forwarding No Answer from your phone:
1 . Pick up the phone and press
2 . Hang up to deactivate . Incoming calls may now be received normally .
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