Messages - On The Phone; Setting Up Voicemail; First Time Voicemail Activation; Setting Your Personalized Name - Polycom VVX310 Series End User Manual

Messages — On the Phone
Comcast Business VoiceEdge voicemail enables you to manage your time without missing your calls . Callers can leave a message
while you're on the phone, off-site, or just need phone-free time to focus on a project . If you are away from the office, you can opt to be
notified via email that you have messages waiting .

Setting Up Voicemail

To set up your new Comcast Business VoiceEdge voicemail service, follow these easy-to-use instructions . The first time you call into
your Comcast Business VoiceEdge voicemail, you will be asked to create a new password and record your name to personalize the
greeting that callers will hear when they reach your voicemail .
Note: Each line may have its own voicemail and would need to be set up individually .

First Time Voicemail Activation

From your office:
1 . Press the "Messages" button on your phone or dial your extension or 10-digit telephone number .
2 . A tutorial will guide you through the setup of your new voicemail service .
Note: You will be prompted to enter a password, which will be the "Be Anywhere/Voicemail PIN" listed on the welcome email that contained your VoiceEdge credentials .
Should you need this information resent, please contact your Technical Administrator or call Customer Care . Once you're in the system, listen carefully to the
recorded instructions . You will be prompted to create a password, record your name and record a customized business greeting .

Setting Your Personalized Name

Press to record new Personalized Name .
Press to listen to current Personalized Name .
Press to delete Personalized Name .
Press to return to the Main Menu .
Press to repeat the Main Menu .

Accessing Voicemail

There are three ways to access your voicemail:
From your office:
1 . Press the "Messages" button on your phone or dial your 3-4 digit extension or 10-digit telephone number .
From your desktop:
1 . Click the "Dial Voicemail" icon on the Telephony Toolbar . Or visit
Away from your office:
1 . Dial your office telephone number .
2 . When your personal greeting starts, press
3 . Enter your password when prompted .

Managing Voicemail

When you access Comcast Business VoiceEdge voicemail by phone, you will be in the Main Menu . This menu will prompt you with a
set of options to use in managing your messages . Once you've made a selection from the Main Menu, you will hear prompts to guide
you through further options . The following is a list of options available to you from the Main Menu .
Main Menu options:
Press to access voice messaging .
Press to record a personalized name .
Press to change call forwarding options .
Press to change passcode .
Press to exit voice portal .
Press to repeat the Main Menu .
Once you've made a selection from the Main Menu, you will hear prompts to guide you through further options .
Message options:
Press to review your new messages . While playing the message you can:
End User
business.comcast.com/bveportal
.
to access voicemail online .
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