Comcast Softphone; System Requirements - Polycom VVX310 Series End User Manual

Comcast Softphone

The Comcast Softphone is a powerful desktop application that, when integrated with Business VoiceEdge service, is a feature-rich
communications tool available with the Unified Communications seat . The Softphone allows a user's computer to act as their work
telephone, whether in the office or traveling . The Softphone is ideal for a remote office user or a secondary device for someone
frequently on the go .
The Comcast Softphone User Guide is available online at business.comcast.com/getstarted .

System Requirements

PC Requirements
Processor
Memory
Hard Disk Space
Operating System
Connection
Sound Card
MAC Requirements
Memory
Hard Disk Space
Operating System
Connection
Multimedia Device Requirements
The Softphone requires both speakers and a microphone to make calls . Any of the following configurations are acceptable:
• External speakers and microphone
• Built-in speakers and microphone
• Dual-jack multimedia headset
• Bluetooth® multimedia headset
• USB multimedia headset
• USB phone
Calls made with the Softphone will work without a video camera, but a video camera is necessary to allow other parties to see your
image . The Softphone will work with most USB video cameras .
End User
Minimum: Pentium 4® 2 .4 GHz or equivalent
Optimal: Intel Core 2 Duo or equivalent . Video card with DirectX 9 .0c support
Recommended to support HD video: Intel Core 2 Duo or equivalent with minimum 3 .0 GHz, or a triple-
or quad-core processor; Video Card with DirectX 9 .0c support
Minimum: 1 GB RAM
Optimal: 2 GB RAM
50MB
Microsoft Windows XP Service Pack 2
Microsoft Windows Vista, 32-bits and 64-bits arch
Microsoft Windows 7
IP network connection (broadband, LAN, wireless); Constant Internet connection
Full-duplex, 16-bit or use USB headset
Minimum: 2 GB RAM
100 MB
MAC OS 10 .5 or above
IP network connection (broadband, LAN, wireless); Constant Internet connection 2 MBps is
recommended for HD Video connection
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