• Press
to skip backwards 3 seconds .
• Press
to pause playback of a message .
• Press
to skip forward 3 seconds .
• Press
to skip to the beginning of a message .
• Press
to skip to the end of a message .
• Press
to delete the message .
• Press
to save the message .
After you've listened to your new messages, you have the following options:
• Press
to replay the message . While playing the message you can:
• Press
to return to the previous message .
• Press
to skip to the next message .
• Press
to call the sender of your message .
• Press
to hear more options .
• Press
to return to the Main Menu .
• Press
to repeat the Main Menu .
Greeting options:
Press
for message management options, like updating your various greeting messages . You then have the following options:
• Press
for the line busy Greeting Menu .
• Press
for the no answer Greeting Menu .
• Press
for the Compose Message Menu .
Note:
You can also upload or record your greeting directly from the VoiceEdge portal .
Using Your Voicemail Box to Forward Calls
If you are a Unified Communications seat user, you may use your voicemail box to activate and deactivate Call Forwarding options
when you are out of the office or when your office phone is already in Call Forwarding mode .
To activate Call Forwarding:
1 . Access your voicemail box .
2 . You will be prompted to enter your mailbox number, which is your 10-digit office telephone number .
3 . Enter your password when prompted .
4 . From the Main Menu, dial
5 . Follow the prompts to activate or deactivate Call Forwarding Always to the current destination number .
Note:
The destination numbers can only be domestic telephone numbers; international numbers are not allowed .
To Make a Call from the Voice Portal
1 . Enter the destination digits . While engaged in a call, press
2 . Press
to return to the Main Menu .
Leaving Messages for Other Users in Your Group
During greeting:
1 . Press
to interrupt the greeting and start recording a new voice message .
2 . Press
to transfer out of the greeting to your voicemail box password prompt .
3 . Press
to transfer out of the greeting to a pre-configured number .
While recording message:
1 . Press
to cancel the recording and transfer to voicemail box password prompt .
2 . Press
to cancel the recording and transfer to a pre-configured number .
3 . Press
to stop recording and review your message .
End User
for Call Forwarding .
to terminate and make another call .
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