Troubleshooting Laserfax; Scanning - Xerox WorkCentre Pro 385 User Manual

Note: When LaserFAX Lite is running it is not possible to print or scan
using the WorkCentre 385 if Receive faxes to PC is selected.
If Receive Fax to PC is selected, to allow printing or scanning on the
WorkCentre 385 you must shutdown LaserFAX Lite, or temporarily disable
Receive Faxes to the PC by performing the following steps:
1
Select the Display, Device information menu.
2
Double click WC385 and de-select the Receive faxes to PC option.
3
Click OK.
4
Repeat this process to re-enable Receive Faxes to the PC later.

Troubleshooting LaserFAX

When LaserFAX does not activate, ensure that:
n
The WorkCentre 385 is connected and plugged in.
n
The parallel interface cable is properly connected and is not longer than
6 feet.
n
No error message is displayed on the WorkCentre 385. If an error
message is displayed, check the Troubleshooting section of this manual
to diagnose the problem.
PC Fax Reception 4-15
4