Pro 385 User Manual Pro 385 User Manual Table of Contents Chapter 1 Getting Started Chapter 2 Making a Copy Chapter 3 Sending a Fax Chapter 4 Receiving a Fax Chapter 5 Printing Chapter 6 Scanning Chapter 7 Trouble Shooting...
Page 2
Last Fax Data Reprint Adjusting Speaker Volume Setting the Clock Mode Setting the Date and Time Setting the System ID(your Number and Name) Print Priority 1-43 Dual 1-44 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter1/chpt1.htm (1 of 2) [07/09/1999 14:30:53] 1-13 1-15 1-20 1-24 1-24 1-26 1-35 1-37...
Page 3
Installing the Machine Reports 1-46 Printing Reports 1-46 User Options (System Data) Setting an Option 1-47 Selectable Options http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter1/chpt1.htm (2 of 2) [07/09/1999 14:30:53] 1-47 1-48...
Set Up Your Machine Unpacking Laser Printer cartridge WorkCentre 385 Document Exit tray Document Input tray Telephone line cord Power cord * Appearance may vary according to country. Chapter 1 Getting Started One-touch label Printer exit tray Parallel cable User Guide CD-ROM...
Control Locations and Functions Take a moment to familiarize yourself with the main components and their locations. Front View Document Input Tray Control Panel Document Exit Tray Note: Your machine may look slightly different than the illustration. Getting Started Paper Guides Paper Exit Tray Automatic Paper Feeder Extension Tray...
Rear View TEL LINE Jack EXT. LINE Jack Inside Cover Power Cord Connector PC Cable Connector Set Up Your Machine Laser Printer Cartridge Cover Release Buttons (right and left sides)
Choosing a Location To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, paper unloading, and opening of the front cover. Do not place your machine: In direct sunlight.
Printer Exit Tray While pushing inward on the flexible side tabs of the printer exit tray, insert them into the corresponding slots. If desired, fold out the extension tray. Extension tray Side tab Document Exit Tray Insert the two tabs on the document exit tray into the slots on the front of your machine.
Installing the Laser Printer Cartridge Open the cover by pulling the cover release buttons on both sides of the machine toward you. Unwrap the Laser Printer Cartridge. Shake the Laser Printer Cartridge from side to side five or six times to distribute the toner evenly.
Page 10
Carefully remove the sealing tape by pulling straight out on the tab protruding from the end of the Laser Printer Cartridge. Locate the two Laser Printer Cartridge slots inside the printer, one on each side. cartridge slot Set Up Your Machine...
Page 11
Grasp the handle and slide the Laser Printer Cartridge down along the cartridge slots until it clicks into place. Close the cover. Make sure that the cover is securely closed and both cover release buttons have clicked into place. Getting Started...
Telephone Line Plug one end of the telephone line cord into the TEL LINE jack and the other end into a standard phone wall jack. To a standard phone wall jack Extension Phone If you want to use an ordinary phone or answering machine with your WorkCentre 385, connect it to the jack labelled EXT.
PC Cable Your Xerox WorkCentre 385 is equipped with a parallel interface port for use with IBM PCs and compatible computers. Using the supplied Centronics parallel cable, connect your WorkCentre 385 to a computer that supports bi-directional communications (IEEE standard 1284).
Page 14
Connector Clips Connect the other end of the cable to the parallel port on your computer. If necessary, refer to your computer documentation for assistance with this procedure. Set Up Your Machine 1-11...
AC Power Cord WARNING: There is NO On/Off switch for the WC 385. When the AC power cord is plugged in, the machine is fully energized. Note: To correctly install the WC 385, the AC power cord must remain unplugged from the grounded wall outlet until software is to be loaded. In the next step, one end of the power cord will be plugged into the back of the WC 385.
Print Media Specifications Refer to the Appendix for detailed print media specifications. There are two locations to load paper, the Automatic Paper Feeder and the Manual Paper Feeder. The table below illustrates the paper types that can be loaded into each: Automatic Paper Feeder Standard Paper Transparency Film...
The following list reflects the media that has been tested and is guaranteed to successfully print. Paper Xerox 4200 Xerox 4024DP Bond Xerox 80 Premier Xerox Blue, Green and Xerox 3R9023 Transparency Film 1-14 Getting Started Capacity 100 Sheets (20# 80 gm...
Page 18
The following list reflects the media that has been tested and is guaranteed to successfully print. Paper Xerox 4200 Xerox 4024DP Bond Xerox 80 Premier Xerox Blue, Green and Xerox 3R9023 Transparency Film 1-14 Getting Started Capacity 100 Sheets (20# 80 gm...
Loading Paper For best results, use high quality xerographic copy paper as described in Print Media Specifications on page 1-13. Using the Automatic Paper Feeder You can stack paper, envelopes, card stocks, labels, or transparencies in the Automatic Paper Feeder to feed automatically. The Automatic Paper Feeder can hold a maximum of 150 sheets of 80 gm envelopes, or other print media.
Page 20
Straighten the edges on a level surface. Note: If envelopes jam while printing, try reducing the number of envelopes in the Automatic Paper Feeder. For transparencies, refer to the packaging for the transparency stock to determine the print side. Hold the transparencies by the edges and avoid touching the print side.
Page 21
Load the print material in the Automatic Paper Feeder. Do not exceed the rated capacity for each type of print material. For media capacity specifications, refer to Print Media Specifications on page 1-13 and Specifications in the Appendix. Do not mix different types of print media.
Page 22
Note: Do not feed stamped envelopes. The stamp is shown in the previous illustration for reference only. CAUTION: Never use envelopes with clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. Load letterhead paper with the design facing you. The top edge of the sheet with the logo should enter the printer first.
Page 23
Adjust the paper guides to the width of the print media. Slide the paper guides until they lightly touch both sides of the stack of print media. Do not tightly press the paper guides to the print media edges, the guides may bend the media or provide too much resistance when feeding.
Using the Manual Paper Feeder Use the Manual Paper Feeder to feed paper one sheet at a time into your machine. Note: When you print a file from your PC using the Manual Paper Feeder, make sure that you select the correct paper source and paper size from your software application before starting your print job.
Page 25
Ensure that the media is fed into the machine as far as it will go. Press the Start button to start manual feeding of the media. If you have more than one page to print, press the Start button for each page. Set Up Your Machine 1-21...
Paper Guidelines When selecting or loading paper, envelopes, or other special media, keep these guidelines in mind: Always use paper and other media that conform with those listed under Print Media Specifications on page 1-13 and Specifications in the Appendix. Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.
Page 27
Use only transparencies designed for use with xerographic printers. Use only well-constructed envelopes with sharp, well creased folds. DO NOT use envelopes with clasps and snaps. DO NOT use envelopes with windows, coated linings, self-stick adhesives, or other synthetic materials. DO NOT use damaged or poorly made envelopes.
Installing Software System Requirements Proper operation of the WorkCentre 385 requires that your personal computer meets or exceeds the following system requirements: IBM compatible personal computer, with a 486SX 33MHz or faster processor Windows operating environment (3.1x, Windows 95, Windows 98, Windows NT 4.0) At least 4MB of free hard disk space* 8MB or more RAM (Windows 3.1x), 16MB RAM (Windows 95, 98),...
Additional Software Two software applications, LaserFAX 3.5 Lite and Textbridge Pro, are included on the CD ROM supplied with the WorkCentre 385. LaserFAX 3.5 Lite is a fax program which enables you to send faxes from and receive faxes to your PC. TextBridge Pro, a scanning program with optical character recognition (OCR) capabilities, is also included for your convenience.
Software Installation Procedure In Windows 3.x, Windows 95/98, or Windows NT 4.0 Turn on your PC and start Windows. Ensure the Xerox WorkCentre 385 is plugged into a standard grounded AC power outlet and connected to your computer. The machine turns on.
Page 31
Note: If you are using Windows 3.x, the Xerox WorkCentre 385 installation program will not begin automatically. To start the program, Select FILE>RUN from the Windows Program Manager then proceed to step If the program does not start: From the Start menu, select Run.
Page 32
Select a language. A window will appear showing the components to be installed. 1-28 Getting Started...
Page 33
Follow the on-screen instructions and click Continue. The selected components are installed one at a time in the order they are presented on the screen. Note: Although the installation program will prompt you to shut down your machine after each component is installed, it is not necessary to shut down your computer until all components are installed.
Note: After installing the printer driver, the WorkCentre 385 will be selected as the default Windows printer. Uninstalling Software Uninstallation of software is required only if you are upgrading the software, or if your installation fails. In Windows 3.x In Windows 3.x, all WorkCentre 385 software components are installed into a single Program Group.
Page 35
In Windows 95/98, or Windows NT 4.0 Start Windows. From the Start menu, select Programs. Select the Start Menu Program Item for component you wish to uninstall. Click on the Submenu uninstall icon for the component you wish to remove. A window will appear prompting you to confirm that you wish to remove the selected application.
Using the Control Panel On/Off Line Button and LED Indicator Use to turn your machine On-line or Off- line. The LED lights while the machine is on- line, indicating that the machine is ready to print a PC file. Print Priority Use to assign print priority to PC file printing...
Page 37
Speed/Dual Use to dial calls and send fax documents by entering a 2-digit number. Also use to switch the LCD display between tasks while performing dual jobs. Redial/Pause Use to redial the last phone number called. You can also use it to add a pause when storing a number in memory.
System Setup Ringer Volume You can adjust the volume of the ringer to the desired loudness. Press the Menu button, then press the System Setup button on the One- Touch keypad. The display indicates RINGER VOLUME ?. Press Enter, then press the Up or Down button to choose the desired loudness of the ringer.
Home Resolution and Home Contrast The default print resolution and contrast can be set to their most frequently used modes. Whenever a document is sent or copied, the home contrast and resolution mode will be activated unless otherwise changed by using the Resolution or Contrast button on the control panel.
Press the Left or Right button repeatedly until you find the desired mode: NORMAL–use with documents of average or normal contrast. DARKEN–use with documents with low contrast or light images. LIGHTEN–use with documents with high contrast or dark images. PHOTO–for obtaining maximum image quality with documents that contain pictures or photographs with shades of gray.
Page 41
Press the Left or Right button repeatedly until you find the desired mode: NORMAL–use with documents of average or normal contrast. DARKEN–use with documents with low contrast or light images. LIGHTEN–use with documents with high contrast or dark images. PHOTO–for obtaining maximum image quality with documents that contain pictures or photographs with shades of gray.
To return to Standby mode, press the Stop button. Remote Diagnosis Protection Remote diagnosis is a feature which allows Xerox or other authorized personnel to perform diagnostics on your machine via telephone. If you want to disable remote diagnosis (to protect your machine from being serviced by an unauthorized person), you must activate the Remote Diagnosis Protection feature.
Page 43
To return to Standby mode, press the Stop button. Remote Diagnosis Protection Remote diagnosis is a feature which allows Xerox or other authorized personnel to perform diagnostics on your machine via telephone. If you want to disable remote diagnosis (to protect your machine from being serviced by an unauthorized person), you must activate the Remote Diagnosis Protection feature.
Select Language You can select the LCD display language. The available choices are: English, German, French, Italian, and Spanish. Press the Menu button, then press the System Setup button on the One- Touch keypad. The display indicates RINGER VOLUME ?. Press the Up or Down button until you find SELECT LANGUAGE?, then press Enter.
Press 1 to turn Econo Mode ON or, 2 to turn Econo Mode OFF. Note: Print quality may be reduced when using Econo Mode. The LAST FAX DATA REPRINT ? setup menu selection is displayed. Refer to the next section, Last Fax Data Reprint for configuration details.
Page 46
Press 1 to turn Econo Mode ON or, 2 to turn Econo Mode OFF. Note: Print quality may be reduced when using Econo Mode. The LAST FAX DATA REPRINT ? setup menu selection is displayed. Refer to the next section, Last Fax Data Reprint for configuration details.
Adjusting Speaker Volume Press the Speaker button on the front panel to adjust the speaker volume. If you cannot hear a dial tone, check the phone line connection. The display indicates PHONE. Press the Up or Down button repeatedly until the desired loudness setting is displayed. Loudness is set in the range from 1 through 7, with 7 representing the loudest setting.
Setting the Date and Time The current date and time are shown in the display when the machine is on and ready for use (Standby mode). The date and time are printed on all faxes you send. Press the Menu button, then press the Date & Time button on the One- Touch keypad.
Setting the System ID (Your Number and Name) In some countries you are required by law to indicate your fax number on any fax you send. The System ID, including your telephone number and name, will be printed at the top of each page sent from your machine. Press the Menu button, then press the System ID button on the One- Touch keypad.
Press Enter when the name in the display is correct. Note: If there is a number and name previously registered, the number and name appear in the upper line and ED:1 DEL:2 NXT:3 in the bottom line. Press 1 to edit the existing number. Press 2 to delete the number. The machine deletes the number and continues to the next step.
Press Enter when the name in the display is correct. Note: If there is a number and name previously registered, the number and name appear in the upper line and ED:1 DEL:2 NXT:3 in the bottom line. Press 1 to edit the existing number. Press 2 to delete the number. The machine deletes the number and continues to the next step.
While the machine is performing dual tasks, press the Dual button to toggle the display between the current operation and the new operation. Reports Your fax machine can print reports containing useful information like Scheduled Jobs and System Data. The following reports are available: Journal (One-Touch button 14) The journal consists of two reports, a Transmission Report and a Reception Report.
Page 53
While the machine is performing dual tasks, press the Dual button to toggle the display between the current operation and the new operation. Reports Your fax machine can print reports containing useful information like Scheduled Jobs and System Data. The following reports are available: Journal (One-Touch button 14) The journal consists of two reports, a Transmission Report and a Reception Report.
Page 54
Schedule Job (One-Touch button 17) The Schedule Information List provides information about documents currently stored for Delayed Transmission, Priority Transmission, Memory Transmission, Continuous Polling, and TX Polling. The list shows the starting time, type of operation, etc. Phone Book (One-Touch button 18) This Telephone Numbers List indicates all of the numbers currently stored in machine memory as One-Touch Dial numbers, Speed Dial numbers, and Group Dial numbers.
Printing Reports To Print Reports: Press the Menu button. Press the One-Touch button corresponding to the desired report on the One-Touch keypad. Refer to the table below: One-Touch Button # The selected list will be printed out. Other Reports Multi-Communication Report This report is printed automatically after sending to or receiving from more than one location and provides detailed information about the operation.
User Options (System Data) Your machine has various user-selectable features. These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System List. For more information on printing the list, see Printing Reports on page 1-46.
Selectable Options These instructions assume you’ve followed the steps listed in the previous procedure, Setting an Option, and the machine is prompting you to change one of the options listed below. All of these options are menu settings accessed by the One-Touch button 01, System Data.
Page 58
REMOTE CODE - The remote receive start code allows you to initiate fax reception from an extension phone plugged into the EXT. LINE jack on the back of the machine. If you pick up the extension phone and hear fax tones, enter the Remote Code and the machine will start receiving.
Page 59
ECM MODE (Error Correction Mode) - This mode compensates for poor line quality and ensures accurate, error-free communication with any other ECM-equipped facsimile machine. If the line quality is poor, transmission time may be increased when ECM is enabled. Press 1 to turn the Error Correction mode on. Press 2 to turn the Error Correction mode off.
Page 60
H. REDUCTION (Horizontal) - If you turn the RX reduction feature on, you are allowed to set the Horizontal Reduction feature on or off. With Horizontal Reduction enabled, the machine will reduce an incoming page containing overflow data along the vertical axis only. The net effect of Horizontal Reduction will be a vertical compression of the image as shown below: Received data...
Page 61
DISCARD SIZE - When receiving or copying a document as long as or longer than the paper installed in your fax machine, you can set the fax machine to discard any excess image at the bottom of the page, to fit into the recording paper size.
Page 62
DRPD (Distinctive Ring Pattern Detection) MODE - Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds.
Page 63
You can suspend or change Distinctive Ring Pattern Detection at any time: Press 1 to turn this feature on. Press 2 to turn this feature off. Press 3 to setup the Distinctive Ring Pattern Detection. The LCD displays WAITING RING. Call your fax number from another telephone.
Page 64
SEND FROM MEMORY - With this feature enabled, all transmission documents are automatically scanned into memory, and it will not be necessary to wait until documents in the Automatic Document Feeder (ADF) are sent out before you can send or store other fax jobs. Press 1 to turn this feature on.
Page 65
CLOCK MODE - Use this feature to determine how time is displayed on your machine. Press 1 to select a 12 hour Clock Mode. Press 2 to select a 24 hour Clock Mode. 1-56 Getting Started...
Page 66
Making a Copy Chapter 2 Making a Copy Set Up Your Machine http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter2/chpt2.htm [07/09/1999 14:33:44]...
Making a Copy Your machine is a high quality copier which offers the following features: Adjustable Contrast - The contrast setting can be changed to obtain the best copy quality for documents containing faint markings, dark images, photographs or other halftone images. Multiple copies - 1 to 99 copies of the document can be made.
Page 68
To make a quick copy: Adjust the document guides to match the width of the document. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. If necessary, press the Contrast button. You may choose NORMAL, DARKEN, LIGHTEN or PHOTO.
Page 69
To make copies using the Copy menu features: Adjust the document guides to match the width of the document. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. If necessary, press the Contrast button. You may choose NORMAL, DARKEN, LIGHTEN or PHOTO.
Page 70
The display shows the next option: the REDUCE\ENLARGE menu. Selecting 1. AUTO, will cause the WorkCentre 385 to automatically reduce the copy size of each page to fit on a single page. Selecting 2. MANUAL, brings up the COPY RATE menu, where you can manually adjust the copy image scale size settings.
Page 71
When making multiple copies, there are two collate options: ON and OFF. Selecting 1:ON will make 1 copy of page 1, 2, and 3 in order, then makes a second copy of 1, 2, and 3 until a total of n copies has been made.
Page 72
Searching for a Number in Memory Searching Sequentially through Memory Searching by the First Letter Tone 3-30 Automatic Redial 3-31 Priority Transmission 3-32 Polling 3-34 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter3/chpt3.htm (1 of 2) [07/09/1999 14:33:51] 3-13 3-14 3-15 3-15 3-18 3-19 3-21 3-23 3-24 3-26...
Page 73
The Attach Button 3-46 The Keep Button 3-48 LaserFAX Application Features LaserFAX Application Toolbar Features The LaserFAX Phonebook Adding Entries to the Phonebook Troubleshooting LaserFAX http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter3/chpt3.htm (2 of 2) [07/09/1999 14:33:51] 3-34 3-36 3-39 3-43 3-44 3-45 3-49 3-50 3-53...
Options for Sending a Fax Using the WorkCentre 385 Using the WorkCentre 385, you can send a fax in one of two ways: By placing the document in the Automatic Document Feeder and entering the information required for faxing at the WorkCentre 385 Control Panel.
Manual Faxing This section provides information and instructions for faxing a document from the WorkCentre 385 using the WorkCentre 385 Control Panel. Preparing Documents for Faxing You can fax documents that are printed on standard letter, legal or A4 size paper.
Sending a Fax Manually Adjust the document guides to match the width of the document. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. document guide The display alternately reads DOCUMENT READY and shows the remaining memory capacity.
Using the Number keypad, enter the number of the fax machine to which you wish to send the document. If you make a mistake while entering a number, move the cursor under the incorrect digit by using the Right or Left buttons, and correct the number. You may also delete incorrect numbers by pressing the Delete button.
Page 78
Using the Number keypad, enter the number of the fax machine to which you wish to send the document. If you make a mistake while entering a number, move the cursor under the incorrect digit by using the Right or Left buttons, and correct the number. You may also delete incorrect numbers by pressing the Delete button.
Sending a Fax Using a Speed Dial Number Adjust the document guides to match the width of the document. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. Press the Speed button, then enter a two digit speed dial location number.
Page 80
Sending a Fax Using a Speed Dial Number Adjust the document guides to match the width of the document. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. Press the Speed button, then enter a two digit speed dial location number.
To send a fax using the Group Dialing feature: Adjust the document guides to match the width of the document. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. Follow the procedure for the desired operation (see Memory Transmission (Broadcasting) on page 3-9 or Delayed Transmission on page 3-11).
Page 82
To send a fax using the Group Dialing feature: Adjust the document guides to match the width of the document. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. Follow the procedure for the desired operation (see Memory Transmission (Broadcasting) on page 3-9 or Delayed Transmission on page 3-11).
Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. Pick up the handset of the telephone connected to the EXT. LINE jack; call the remote location. Note: For a successful fax transmission, it is imperative that steps 4 to 6 occur in the proper order.
Page 84
Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. Pick up the handset of the telephone connected to the EXT. LINE jack; call the remote location. Note: For a successful fax transmission, it is imperative that steps 4 to 6 occur in the proper order.
Confirming Transmission A Message Confirmation report shows whether the transmission was successful and how many pages were sent. When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode. To print a Message Confirmation report: Press the Menu button.
If an error occurred during your fax transmission, an error message appears in the display. If you receive an error message, press Stop to clear the message and try to send the document again. For a listing of error messages and their meanings, see LCD Display Error Messages on page 7-8.
Page 87
If an error occurred during your fax transmission, an error message appears in the display. If you receive an error message, press Stop to clear the message and try to send the document again. For a listing of error messages and their meanings, see LCD Display Error Messages on page 7-8.
Page 88
Enter the telephone number of the remote machine. There are several methods available to do this: Direct entry of the telephone number using the numeric keypad. One-Touch keypad dialing of stored telephone numbers (see One- Touch Dialing on page 3-15). Speed Number dialing using the numeric keypad (see Speed Dialing on page 3-18).
Delayed Transmission You can configure your machine to send a fax at a specified time. Up to 30 delayed transmission operations can be reserved in your machine. Place the document face down in the Automatic Document Feeder. If desired, adjust the resolution and contrast. For details, see Resolution on page 3-21 and Contrast on page 3-23.
Page 90
If you have entered the last fax number setting, press the Stop button. If you want to send the document to more than one location, press the Enter button and enter another fax number using the numeric keypad, One-Touch keypad, or two digit Speed Dial number. The number appears in the display.
Using the Number keypad, enter the time the fax will be sent. Use the Up or Down button to switch between AM and PM. If you set a time earlier than the current time, the document will be sent at that time on the following day.
Page 92
Using the Number keypad, enter the time the fax will be sent. Use the Up or Down button to switch between AM and PM. If you set a time earlier than the current time, the document will be sent at that time on the following day.
Press the Enter button to confirm. The display shows operations currently reserved in memory. Press the Down or Up buttons repeatedly until you find the operation you want to add documents to, then press the Enter button. The machine automatically adds the new documents to the pages already in memory, displays the number of total pages and added pages, then returns to Standby mode.
Page 94
Press the Enter button to confirm. The display shows operations currently reserved in memory. Press the Down or Up buttons repeatedly until you find the operation you want to add documents to, then press the Enter button. The machine automatically adds the new documents to the pages already in memory, displays the number of total pages and added pages, then returns to Standby mode.
Configuring Automatic Dialing Features One-Touch Dialing One-Touch dialing lets you use any one of the 20 One-Touch buttons located on the left of the machine’s control panel to automatically dial a number. Storing a Number for One-Touch Dialing When assigning a One-Touch number, press and hold the One-Touch button (01 through 20) for 2 seconds.
Page 96
Note: If you assign a name to the number, the name will appear in the display whenever you press the One-Touch button. Press the Enter button when the name appears correctly or without entering a name. To set another One-Touch number, press the desired One-Touch button and repeat steps 2 through this step.
Page 97
Remove the clear cover and label using a pointed instrument, as shown below. Label Note: You may want to use pencil in case you wish to change these numbers later. Write information on the label and replace the label and cover. Configuring Automatic Dialing Features 3-17...
Speed Dialing You can store up to 80 numbers in two digit Speed Dial locations (01-80). Storing a Number for Speed Dialing Press and hold the Speed button for 2 seconds. Enter a two digit location number (01 through 80) to which you want to store a number, then press the Enter button.
Group Dialing (for Multi-Address Transmission) Multiple One-Touch and speed dial numbers can be registered as a Group. By using the Group number, you can send a document to multiple parties in a single operation. Up to ten numbers may be stored as a Group. Your machine will dial the remote numbers in a stored sequence.
Page 100
Press the Enter button. Repeat steps 3 and this step to include more destination numbers in the group. Press the Stop button when you have entered all the telephone numbers you want to include in the group. The display asks you to enter a name. To assign a name to the Group, enter the desired name.
If you want to store another One-Touch Group Dial number, repeat steps 1 to 3. If you want to return to Standby mode, press the Stop button. Setting Document Resolution and Contrast It is recommended that you fax documents that were printed with a typewriter, felt tip pen, black ink or laser printer.
Page 102
If you want to store another One-Touch Group Dial number, repeat steps 1 to 3. If you want to return to Standby mode, press the Stop button. Setting Document Resolution and Contrast It is recommended that you fax documents that were printed with a typewriter, felt tip pen, black ink or laser printer.
Page 103
Mode Recommended for... Standard Documents with normal sized characters. Fine Documents containing small characters or thin lines, or for sending documents printed with a dot-matrix printer. Super Documents containing extremely fine detail. SUPER FINE mode Fine works only if the remote machine also supports SUPER FINE resolution.
Contrast Press the Contrast button to compensate for the brightness or darkness of your faxed document. By pressing the Contrast button repeatedly after loading a document, you can choose between NORMAL, DARKEN, LIGHTEN, or PHOTO. Mode Recommended for... Normal Faxing most documents. Darken Documents containing light print or faint pencil markings.
Page 105
Contrast Press the Contrast button to compensate for the brightness or darkness of your faxed document. By pressing the Contrast button repeatedly after loading a document, you can choose between NORMAL, DARKEN, LIGHTEN, or PHOTO. Mode Recommended for... Normal Faxing most documents. Darken Documents containing light print or faint pencil markings.
When prompting you to enter a name, the LCD display will appear as shown below : You can then use the procedures described below to enter up to 20 letters and special characters, numbers or spaces. Entering Alphanumeric Characters Locate the button labelled with the character you want. Press the button repeatedly until the correct letter appears in the display.
Page 107
When prompting you to enter a name, the LCD display will appear as shown below : You can then use the procedures described below to enter up to 20 letters and special characters, numbers or spaces. Entering Alphanumeric Characters Locate the button labelled with the character you want. Press the button repeatedly until the correct letter appears in the display.
Page 108
The letter appears in the display. ID>O To enter another letter, locate the Number keypad button labeled with the letter you want. Press the button repeatedly until the letter appears in the display. If the next letter is printed on the same Number keypad button, move the cursor by pressing the Right button, then press the Number keypad button labeled with the letter you want.
Keypad Character Assignments Entering Numbers You can enter the telephone number of a remote fax machine manually by using the Number keypad. The number you press appears in the LCD display. 3-26 Sending a Fax Assigned numbers, letters or characters ’...
Page 110
Keypad Character Assignments Entering Numbers You can enter the telephone number of a remote fax machine manually by using the Number keypad. The number you press appears in the LCD display. 3-26 Sending a Fax Assigned numbers, letters or characters ’...
You can also use One-Touch buttons (including a Group Dial number) or a two digit Speed Dial number for entering telephone numbers. Your machine lets you send the same document to more than one location. After you enter a fax number, the display prompts you to enter ANOTHER FAX NUMBER?.
Page 112
You can also use One-Touch buttons (including a Group Dial number) or a two digit Speed Dial number for entering telephone numbers. Your machine lets you send the same document to more than one location. After you enter a fax number, the display prompts you to enter ANOTHER FAX NUMBER?.
Other Functions Redial To redial the last number called: Press Redial. If a document is loaded in the document tray, the machine automatically begins to send. Redial Memory To search through Redial memory: Press and hold the Redial button for 2 seconds. The Redial memory in your machine retains the last 10 numbers called.
Searching Sequentially through Memory Press the Search button, then press the Up or Down buttons to move through the memory until you find the number you want. Pressing the Down button allows you to search downward through the entire memory in alphabetical order (from A to Z), and pressing the Up button allows you to search upward in reverse alphabetical order (from Z to A).
Page 115
Searching Sequentially through Memory Press the Search button, then press the Up or Down buttons to move through the memory until you find the number you want. Pressing the Down button allows you to search downward through the entire memory in alphabetical order (from A to Z), and pressing the Up button allows you to search upward in reverse alphabetical order (from Z to A).
Press the Up or Down buttons to move through the memory until you find the name you want. When the name and number you want appear, press the Start button to initiate dialing. Tone If your telephone service is configured for pulse dialing, you may still need to use Touch Tone signals to perform special operations by phone.
Page 117
Press the Up or Down buttons to move through the memory until you find the name you want. When the name and number you want appear, press the Start button to initiate dialing. Tone If your telephone service is configured for pulse dialing, you may still need to use Touch Tone signals to perform special operations by phone.
Flash Some special phone services require a switch-hook signal for proper operation. For example, if you have call waiting, you can put a call on hold and take a second call on the same line by pressing the switch-hook button. Pressing the Flash button performs the equivalent of a switch-hook operation.
Page 119
Flash Some special phone services require a switch-hook signal for proper operation. For example, if you have call waiting, you can put a call on hold and take a second call on the same line by pressing the switch-hook button. Pressing the Flash button performs the equivalent of a switch-hook operation.
Priority Transmission When priority transmission is enabled, a high priority document can be transmitted ahead of previously scheduled operations. In this operation, the document is scanned into memory. It is immediately transmitted at the conclusion of any operation already in progress. A priority transmission interrupts a broadcast operation between stations (for example, when transmission to station A ends but before transmission to station B begins), or between redial attempts.
Page 121
The display prompts you to enter a name for the transmission. To assign a name to the transmission, enter it using the Number keypad and press the Enter button. If you do not want to assign the transmission a name, press the Enter button to skip over this step.
Polling What is Polling? Polling is used when one fax machine requests another to send a document. This is useful for sending unattended faxes. The person who wants to receive the document calls the machine holding the original and requests that the document be sent.
Page 123
Polling What is Polling? Polling is used when one fax machine requests another to send a document. This is useful for sending unattended faxes. The person who wants to receive the document calls the machine holding the original and requests that the document be sent.
Page 124
Press the Enter button to confirm TX POLL. The display prompts you to enter a 4-digit poll code. Note: The poll code is preset to 0000 at the factory. This setting represents no poll code. If you want to use a poll code, enter a 4-digit code. Press the Enter button.
To store the document in the bulletin board memory, press the Enter button. If you do not want the document to be stored in bulletin board memory, press the Stop button. The machine stores the document in memory. The display shows a count of the number of pages being stored in memory and the remaining memory capacity.
Page 126
To store the document in the bulletin board memory, press the Enter button. If you do not want the document to be stored in bulletin board memory, press the Stop button. The machine stores the document in memory. The display shows a count of the number of pages being stored in memory and the remaining memory capacity.
The display prompts you to enter the poll code. The last used poll code is displayed. Enter the 4-digit Poll code you had previously set, then press the Enter button. The display prompts you to select 1.ADD or 2.CANCEL. Press 1. The machine scans the new documents into memory and returns to Standby mode.
Page 128
The display prompts you to enter the poll code. The last used poll code is displayed. Enter the 4-digit Poll code you had previously set, then press the Enter button. The display prompts you to select 1.ADD or 2.CANCEL. Press 1. The machine scans the new documents into memory and returns to Standby mode.
PC Faxing This section provides information and instructions for PC Faxing from a computer workstation connected to the WorkCentre 385. Using this method, a fax is sent without first printing it and placing the printed document in the Automatic Document Feeder. This process is controlled by a PC Faxing application called LaserFAX Lite Version 3.5.
Sending Faxes with LaserFAX Lite The steps performed to fax using LaserFAX Lite are very similar to the steps performed to print a document from a word processing application. However, when selecting the printer that will receive the document, you will select LaserFAX.
Page 131
After the document has been converted to a fax image, the Fax Conversion dialog will pop up prompting you for details of the transmission: Enter the fax number manually or click the Phonebook button to select from your LaserFAX Phonebook. If you have already defined entries in the Phonebook you can type a key name assigned to a Phonebook entry and LaserFAX Lite will look up the associated fax number.
Page 132
(Optional) You may add a Cover Sheet as the first page of your fax by either typing the file name for the cover sheet in the Cover sheet: field, or by clicking the cover sheet button and selecting from the list of cover sheet files displayed.
Page 133
To fax the document, click the OK button. This will result in the job being displayed in the All jobs pending list in the LaserFAX application: The fax job will appear in this list until it is transmitted using the features of the LaserFAX application.
Fax Conversion Dialog Advanced Features When the Fax Conversion dialog is displayed, there is an Advanced>> button that can be selected which makes available several other features for the fax job. When the Advanced>> button is selected the dialog below is displayed: Note that the Fax Conversion screen now contains additional fields for the cover sheet, and three new buttons;...
Cover Sheet Options The cover sheet options on this page can be used to select an existing cover sheet, or create a new sheet. Cover Sheet In this location, you can select a previously created and saved cover sheet. Recipient In this field the recipient of the fax is entered.
The Send Options Button Selecting the Send options button will cause the following dialog to be displayed: Sub Address A subaddress may be up to 20 digits long and is sometimes used to automatically route the outgoing fax to a specific fax machine. Signature A signature may be up to 20 digits long and may be sent and received with the fax.
The Attach Button The Attach button is used to attach documents to the current fax job by referencing the file name of the fax document. Using the features available under the Attach... button, documents that are already prepared as faxes can be attached to the current job. When the Attach...
Page 138
To use the Attach... feature: Click on the Fax button. Select the file you want to attach and click on OK. You can select several faxes at once by holding down the CTRL key and clicking on the faxes that you wish to attach. When all files are attached to the fax job, select OK to fax the job and its attachments.
The Keep Button The Keep... button will allow you to keep a copy of the fax on the workstation hard disk. When the Keep... button is pressed, the following dialog is displayed: To use the features of this dialog, perform the following steps: The name of the file and the application in which it was generated are displayed in the Description: field.
(Optional) Select Attach to existing file to attach the fax to the end of an existing fax document. (Optional) Click on the Always show file list if you would like this list displayed whenever you use the Files button in the LaserFAX application.
Page 141
(Optional) Select Attach to existing file to attach the fax to the end of an existing fax document. (Optional) Click on the Always show file list if you would like this list displayed whenever you use the Files button in the LaserFAX application.
LaserFAX Application Toolbar Features The features of the LaserFAX Toolbar are as follows: The Viewer Button This will load the LaserFAX Viewer to display the fax file currently selected in the All Jobs pending, Received faxes or Fax files list. The Print Button This will print the current fax or list.
Page 143
The Go Button This will release the selected fax from hold or failed status. If a job is shown as pending, a retry may be scheduled. Clicking on the green traffic light will cause the LaserFAX application to try sending again without waiting for the retry interval.
Page 144
The Route Button This button is used to pass an incoming fax on to one or more LaserFAX users on a network. Note: See Route fax in the On-line Help for more details. The Scan Button If you are using an external fax machine with LaserFAX you can use this to scan documents into your PC.
The LaserFAX Phonebook The LaserFax application has a phonebook that can be used to enter up to 20 entries. These entries can then be selected from the phonebook, or can be specified by using a key name. For frequently used numbers, this feature saves time and effort.
Erasing Last Fax Data From Memory Distinctive Ring Pattern Detection (DRPD) What is Polling? Polling One or More Remote Machines (RX POLL) PC Fax Reception 4-12 What is LaserFAX Lite? LaserFAX Installation 4-12 Receiving Faxes With LaserFAX Troubleshooting LaserFAX http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter4/chpt4.htm [07/09/1999 14:35:49] 4-12 4-13 4-15...
Receiving a Fax Options for Receiving a Fax Using the WorkCentre 385 Using the WorkCentre 385, you can receive a fax in one of two ways: By allowing the WorkCentre 385 to answer, receive, and print all incoming faxes. This process normally involves printing of the incoming fax.
Reception Modes When used as a Stand Alone fax machine, your multi-function machine has four reception modes as described below: FAX The machine answers an incoming call and immediately goes into fax receive mode. TEL/FAX The machine answers the incoming call. If a fax signal is not detected, the WorkCentre 385 sounds a ringing tone to indicate a voice phone call.
Page 149
Reception Modes When used as a Stand Alone fax machine, your multi-function machine has four reception modes as described below: FAX The machine answers an incoming call and immediately goes into fax receive mode. TEL/FAX The machine answers the incoming call. If a fax signal is not detected, the WorkCentre 385 sounds a ringing tone to indicate a voice phone call.
Note: During PC file printing, an incoming fax will be received and stored in memory. The memory is also used for PC file printing. If you are printing a large PC file, it is recommended that you stop PC file printing while receiving a fax.
Page 151
Note: During PC file printing, an incoming fax will be received and stored in memory. The memory is also used for PC file printing. If you are printing a large PC file, it is recommended that you stop PC file printing while receiving a fax.
Page 152
Note: During PC file printing, an incoming fax will be received and stored in memory. The memory is also used for PC file printing. If you are printing a large PC file, it is recommended that you stop PC file printing while receiving a fax.
One-Touch keypad. Ringer volume is the first item displayed. Use the Up or Down button to set the desired loudness. If a fax signal is not sensed when the machine answers the call, you will hear a second ringing tone indicating a voice phone call. Lift the handset to answer the call.
Page 154
One-Touch keypad. Ringer volume is the first item displayed. Use the Up or Down button to set the desired loudness. If a fax signal is not sensed when the machine answers the call, you will hear a second ringing tone indicating a voice phone call. Lift the handset to answer the call.
Press the Receive button until the display indicates TEL. Answer an incoming call by picking up the receiver. If you hear a fax tone, or if the person calling asks you to receive a fax, press the Start button on the machine. If the machine is equipped with an extension phone, you may also press the characters * 9 * (star-nine-star) on the extension telephone to initiate reception.
Page 156
Press the Receive button until the display indicates TEL. Answer an incoming call by picking up the receiver. If you hear a fax tone, or if the person calling asks you to receive a fax, press the Start button on the machine. If the machine is equipped with an extension phone, you may also press the characters * 9 * (star-nine-star) on the extension telephone to initiate reception.
Note: If you set your machine to ANS/FAX mode and your answering machine is switched off, or no answering machine is connected to the Xerox WorkCentre 385, the machine will automatically go into fax receive mode after six rings. If your answering machine has a user-selectable ring counter, set it to answer incoming calls after one ring.
Page 158
Note: If you set your machine to ANS/FAX mode and your answering machine is switched off, or no answering machine is connected to the Xerox WorkCentre 385, the machine will automatically go into fax receive mode after six rings. If your answering machine has a user-selectable ring counter, set it to answer incoming calls after one ring.
After receiving documents, the machine displays MEMORY RECEIVED and the cause. For example, NO PAPER. When the condition is cleared, for example by loading new paper or clearing a jam, the machine will automatically print the fax stored in memory. If you clear the problem while the machine is receiving documents into memory, it will print the stored document immediately upon clearing the problem.
Page 160
After receiving documents, the machine displays MEMORY RECEIVED and the cause. For example, NO PAPER. When the condition is cleared, for example by loading new paper or clearing a jam, the machine will automatically print the fax stored in memory. If you clear the problem while the machine is receiving documents into memory, it will print the stored document immediately upon clearing the problem.
Page 161
After receiving documents, the machine displays MEMORY RECEIVED and the cause. For example, NO PAPER. When the condition is cleared, for example by loading new paper or clearing a jam, the machine will automatically print the fax stored in memory. If you clear the problem while the machine is receiving documents into memory, it will print the stored document immediately upon clearing the problem.
Press 1: PRINT to print the last 10 pages of received fax data. Full memory is available until a new fax is received. Erasing Last Fax Data From Memory Press the Menu button, then press the System Setup button on the One- Touch keypad.
Page 163
Press 1: PRINT to print the last 10 pages of received fax data. Full memory is available until a new fax is received. Erasing Last Fax Data From Memory Press the Menu button, then press the System Setup button on the One- Touch keypad.
Page 164
Press 1: PRINT to print the last 10 pages of received fax data. Full memory is available until a new fax is received. Erasing Last Fax Data From Memory Press the Menu button, then press the System Setup button on the One- Touch keypad.
Using the Distinctive Ring Pattern Detection feature (DRPD), this machine "learns" the ring pattern you designate to answer the fax. Unless changed, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the telephone or answering machine plugged into the EXT.
Page 166
Using the Distinctive Ring Pattern Detection feature (DRPD), this machine "learns" the ring pattern you designate to answer the fax. Unless changed, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the telephone or answering machine plugged into the EXT.
Page 167
Using the Distinctive Ring Pattern Detection feature (DRPD), this machine "learns" the ring pattern you designate to answer the fax. Unless changed, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the telephone or answering machine plugged into the EXT.
Page 168
Press the Menu button. Press the Polling button on the One-Touch keypad. The display shows the polling options: Press 2: DELAY RX POLL. The display asks you to enter the number of the remote fax machine. Enter the telephone number of the remote machine. There are several methods available to do this: Direct entry of the telephone number using the numeric keypad One-Touch keypad dialing of stored telephone numbers (see One-...
Page 169
The display asks you to enter a name for the job. To assign a name to the polling job, enter the name. If a name is not desired, skip this step. Press the Enter button. The display asks you to enter a 4-digit poll code.
PC Fax Reception This section provides information and instructions for receiving faxes directly to a computer workstation connected to the WorkCentre 385. Using this method, a fax is received to the PC without printing it. This process is controlled by a PC Faxing application called LaserFAX Lite Version 3.5. What is LaserFAX Lite? LaserFAX Lite software is an application that is used to enable PC Faxing using the WorkCentre 385.
Receiving Faxes With LaserFAX LaserFAX Lite can be configured to receive faxes directly to a computer workstation, rather than having them print on the WorkCentre 385. To do this, perform the following steps: In the LaserFAX program group, select LaserFAX Config. The dialog shown below will be displayed: On this dialog, select the Edit Device button.
Page 172
On this dialog, select the Receive Faxes to PC checkbox. Select OK. When a fax is received, an entry for the received fax will be displayed in the Received faxes list. Double click on the entry to view it. You can then decide whether to keep it, delete it, print it, or send it to another recipient.
Note: When LaserFAX Lite is running it is not possible to print or scan using the WorkCentre 385 if Receive faxes to PC is selected. If Receive Fax to PC is selected, to allow printing or scanning on the WorkCentre 385 you must shutdown LaserFAX Lite, or temporarily disable Receive Faxes to the PC by performing the following steps: Select the Display, Device information menu.
Page 174
Note: When LaserFAX Lite is running it is not possible to print or scan using the WorkCentre 385 if Receive faxes to PC is selected. If Receive Fax to PC is selected, to allow printing or scanning on the WorkCentre 385 you must shutdown LaserFAX Lite, or temporarily disable Receive Faxes to the PC by performing the following steps: Select the Display, Device information menu.
Page 175
Printing Chapter 5 Printing Printing a Document Printer Settings Accessing and Changing Printer Settings In Windows 3.x In Windows 95/98 In Windows NT 4.0 5-13 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter5/chpt5.htm [07/09/1999 14:36:29]...
See Installing Software on page 1-24. Create or open the document that you want to print. Choose Print or Print Setup from the File menu. Make sure the Xerox WorkCentre 385 is selected as your default printer. Chapter 5...
After making any necessary changes to the printing parameters, click on OK to start the print job. If necessary, press the Print Priority button on the control panel of your Xerox WorkCentre 385 to assign first priority to the PC print job when the machine receives a fax. Printer Settings You can use your machine with all your Windows 3.x, Windows 95/98, or...
Page 178
After making any necessary changes to the printing parameters, click on OK to start the print job. If necessary, press the Print Priority button on the control panel of your Xerox WorkCentre 385 to assign first priority to the PC print job when the machine receives a fax. Printer Settings You can use your machine with all your Windows 3.x, Windows 95/98, or...
Accessing and Changing Printer Settings In Windows 3.x You can access printer settings by using any of these methods: Open the Main Program Group from the Program Manager Window. Open the Control Panel Program Group. Open the Printers icon. Access the printing options from the Printers dialog box. Select the Print Setup...
Page 180
Paper/Output Tab The Paper Output tab is shown below. Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option.
Page 181
Paper Size Click on the Down arrow to display the Paper Size options, then click on the desired paper size: Letter 8.5 x 11 in. Legal 8.5 x 14 in. Executive 7.25 x 10.5 in. A4 210 x 297 mm. A5 148 x 210 mm.
In addition, the Printer Setup Window contains a row of three buttons at the bottom of the window. These buttons are used as follows: OK: Click on this button to apply changes, and return to the Print dialog window. Cancel: Click on this button to immediately terminate the Printer Settings Tab Menu, and return to the Print dialog window.
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to save toner when you are printing. This results in a lighter printed image.
In Windows 95/98 You can access printer settings by using any of these methods: Select the Print or Print Setup command from within any Windows application. This method will provide access to the Paper/Output, Image Quality and About tabs only. Select the printer from the Printers folder, and then select the Properties command from the File menu.
Page 185
Paper Output Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Page 186
Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the Down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option.
Page 187
Image Quality Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Page 188
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to enable toner saving for your printer. This results in a lighter printed image. To disable this option, click on the check box again.
In Windows NT 4.0 You can access printer settings by using any of these methods: Select the Print or Print Setup command from within any Windows application. This method will provide access to the Paper/Output, Image Quality and About tabs only. Select the printer from the Printers folder, and then select the Properties command from the File menu.
Page 190
Paper Output Tab Note: If this tab is accessed through the Printers folder, any settings made will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Page 191
Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the Down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option.
Page 192
Image Quality Tab Note: If this tab is accessed through the Printers folder, any settings made will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Page 193
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to enable toner saving for your printer. This results in a lighter printed image. To disable this option, click on the check box again.
Advanced Tab Overview The Advanced Tab provides options to accommodate software applications that interface with printer drivers in non-standard ways. Most users need never access these options. However, if a particular document is not printing satisfactorily, you can try altering these settings to improve the printed output.
Page 195
To get best performance for Color Document Some applications do not recognize the capabilities of your printer to interpret color images as shades of gray. For these applications, the Color Document option exists. For example, this option should be checked when printing from Microsoft PowerPoint.
Page 196
Gray output of color text Dither Text The WorkCentre 385 relies on dithering to achieve shades of gray. With the Dither Text option checked (the default), the WorkCentre 385 provides accurate grays even if it has to dither them. However, small dithered text is difficult to read. With the Dither Text option not checked, your printer maps text and lines to the nearest gray.
Page 197
Application Fill Patterns Accept Larger Bitmap Pattern When an application sends a bitmap fill pattern (also called a "pattern brush") to the printer, the standard size is 8 pixels x 8 pixels. Some applications are able to send larger patterns. If Accept Larger Bitmap Pattern is checked, and bitmap fill patterns print incorrectly, for example too small or too dark, try changing the setting.
Page 198
Font TrueType When the TrueType option is checked, TrueType fonts are sent as text. This may result in faster printing. When the TrueType option is not checked, fonts are handled as graphics. This can be useful if you are printing over a network to a print server that does not have the same typeface you are using on your workstation PC.
Page 199
Accessing and Changing Printer Settings In Windows 3.x You can access printer settings by using any of these methods: Open the Main Program Group from the Program Manager Window. Open the Control Panel Program Group. Open the Printers icon. Access the printing options from the Printers dialog box. Select the Print Setup...
Page 200
Paper/Output Tab The Paper Output tab is shown below. Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option.
Page 201
Paper Size Click on the Down arrow to display the Paper Size options, then click on the desired paper size: Letter 8.5 x 11 in. Legal 8.5 x 14 in. Executive 7.25 x 10.5 in. A4 210 x 297 mm. A5 148 x 210 mm.
Page 202
In addition, the Printer Setup Window contains a row of three buttons at the bottom of the window. These buttons are used as follows: OK: Click on this button to apply changes, and return to the Print dialog window. Cancel: Click on this button to immediately terminate the Printer Settings Tab Menu, and return to the Print dialog window.
Page 203
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to save toner when you are printing. This results in a lighter printed image.
Page 204
In Windows 95/98 You can access printer settings by using any of these methods: Select the Print or Print Setup command from within any Windows application. This method will provide access to the Paper/Output, Image Quality and About tabs only. Select the printer from the Printers folder, and then select the Properties command from the File menu.
Page 205
Paper Output Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Page 206
Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the Down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option.
Page 207
Image Quality Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Page 208
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to enable toner saving for your printer. This results in a lighter printed image. To disable this option, click on the check box again.
Page 209
In Windows NT 4.0 You can access printer settings by using any of these methods: Select the Print or Print Setup command from within any Windows application. This method will provide access to the Paper/Output, Image Quality and About tabs only. Select the printer from the Printers folder, and then select the Properties command from the File menu.
Page 210
Paper Output Tab Note: If this tab is accessed through the Printers folder, any settings made will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Page 211
Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the Down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option.
Page 212
Image Quality Tab Note: If this tab is accessed through the Printers folder, any settings made will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Page 213
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to enable toner saving for your printer. This results in a lighter printed image. To disable this option, click on the check box again.
Page 214
Advanced Tab Overview The Advanced Tab provides options to accommodate software applications that interface with printer drivers in non-standard ways. Most users need never access these options. However, if a particular document is not printing satisfactorily, you can try altering these settings to improve the printed output.
Page 215
To get best performance for Color Document Some applications do not recognize the capabilities of your printer to interpret color images as shades of gray. For these applications, the Color Document option exists. For example, this option should be checked when printing from Microsoft PowerPoint.
Page 216
Gray output of color text Dither Text The WorkCentre 385 relies on dithering to achieve shades of gray. With the Dither Text option checked (the default), the WorkCentre 385 provides accurate grays even if it has to dither them. However, small dithered text is difficult to read. With the Dither Text option not checked, your printer maps text and lines to the nearest gray.
Page 217
Application Fill Patterns Accept Larger Bitmap Pattern When an application sends a bitmap fill pattern (also called a "pattern brush") to the printer, the standard size is 8 pixels x 8 pixels. Some applications are able to send larger patterns. If Accept Larger Bitmap Pattern is checked, and bitmap fill patterns print incorrectly, for example too small or too dark, try changing the setting.
Page 218
Font TrueType When the TrueType option is checked, TrueType fonts are sent as text. This may result in faster printing. When the TrueType option is not checked, fonts are handled as graphics. This can be useful if you are printing over a network to a print server that does not have the same typeface you are using on your workstation PC.
Page 219
Starting the WorkCentre 385 TWAIN Scanner Application The WorkCentre 385 Twain Scanner Window WorkCentre 385 TWAIN Scanner Help Scanner Control Tabs The Basic Tab 6-10 The Image Quality Tab The Filters Tab 6-30 Preview Window 6-34 Image Control Tools http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter6/chpt6.htm [07/09/1999 14:37:07] 6-19 6-35...
Chapter 6 Scanning Overview The WorkCentre 385 TWAIN Scanner Program is an image-scanning program that operates under various image-editing and OCR applications. The WorkCentre 385 TWAIN Scanner Program includes drivers which may be used with any TWAIN-compliant application software. The scanner program software will operate the WorkCentre 385 black and white scanner.
The WorkCentre 385 TWAIN Scanner Program The WorkCentre 385 TWAIN Scanner Program provides an impressive array of scanning controls and previewing options: Monitor rendering capabilities Descreen Flip and rotate Inversion of images A variety of filters Control brightness Gamma correction Reduction or magnification of images, and more.
With this array of image previewing and scanning functions, you can see the results of the changes you made to an image, before you save the images you create. Note: Your WorkCentre 385 can scan in black/white and grayscale only. Starting the WorkCentre 385 TWAIN Scanner Application Note: To install the WorkCentre 385 TWAIN Scanner application, refer to...
Page 223
To start the WorkCentre 385 TWAIN Scanner application: Note: To start the WorkCentre 385 TWAIN Scanner application from TextBridge Pro, refer to Starting the WorkCentre 385 TWAIN Scanner Application from TextBridge Pro below. Plug in the WC 385 and switch on your PC. Start Windows.
Page 224
From the File menu, click on Select Scanner. A list of supported scanners will be displayed. From the list, select Xerox WorkCentre 385 (TWAIN). Click OK. From the TextBridge Pro Process menu, select Get Page. A Page Type dialog will be displayed.
Page 225
Adjust the scan options as desired before initiating the final scan. Reload the document back into the Automatic Document Feeder. Click the Scan button. The document is scanned by the WorkCentre 385 and the updated image is displayed in TextBridge Pro. Scanning...
The WorkCentre 385 Twain Scanner Window The 385Scan Window is used to view and modify the scanned image. Using the features of this window, various image processing options can be applied to the scanned image. Scanner Control Tabs For more information, see page 6-9.
WorkCentre 385 TWAIN Scanner Help You can refer to the WorkCentre 385 TWAIN Scanner application on-line help for assistance. To access on-line help, move the cursor over the feature of the window that help is desired for. A yellow popup dialog box will appear.
Scanner Control Tabs You can adjust the settings for the document or photograph to be scanned prior to capturing the image using the features of the Scanner Control Tabs. Each of these tabs is described in detail in the following sections of this User Guide: The Basic Tab see page 6-10.
The Basic Tab The features of the Basic Tab are described in this section. All of the features of this tab are available when the Gray 256 Scales selection is made for Image Type. Refer to the table below which indicates the tab features that are available for the Lineart B/W and Halftone B/W Image Type selections.
Page 230
Gray 256 Scales Halftone B/W Lineart B/W Gray 256 Scales Images scanned in Gray 256 Scales mode are scanned in 256 shades of gray. If high quality copies of photographs or other continuous tone originals are desired, Gray 256 Shades mode is the best choice. Gray 256 Scales provides accurate representation of black and white, and intermediate gray shades between black and white, for each individual pixel.
Page 231
Lineart B/W Lineart B/W mode is generally the best choice for printed text or pen-and- ink drawings. Like the Halftone B/W image type, this image type defines the state of each pixel in the image with one bit that is either on or off. For this reason, files created in this mode will require approximately the same amount of disk space as a Halftone B/W file.
Page 232
Resolution The resolution setting determines the amount of information the scanner will capture in a scanned image. Resolution is measured in dpi (dots per inch). The higher the resolution is, the finer the image detail and the bigger the image file size is. Increasing the resolution will result in corresponding increases in image detail and image file size.
Page 233
You can select any one of the resolution settings shown on the Resolution menu, or specify your own resolution by selecting the Custom option which invokes the Custom Resolution dialog box. Using the Custom Resolution dialog box, three custom resolution settings can be made.
Page 234
Reduce/Enlarge This feature allows an image to be automatically enlarged or reduced as it is scanned. The default scaling factor is 100%. The selected scaling factor, the range of which is dependent on the selected image type, affects the printed scan output.
Page 235
Scaling 100% Fixed scaling options are displayed as percentages of reduction or enlargement. Image width and height are scaled proportionally when fixed scaling factors are used. To scale to a size other than the fixed sizes, select the Custom option in the Scaling menu. The Custom Scaling dialog box will appear.
Page 236
Note: You can also change Height and Width values by directly adjusting the selection frame. Note: Output image file size is proportional to both Height and Width. If both Height and Width values are doubled, then the image area and image file size will increase four-fold.
Page 237
Besides a default setting of No Descreen, the Descreen selector provides three grades of descreen preprocessing as described below. No Descreen No descreening. Art print (175 lpi) The Art print selection is used to smooth the fine dot pattern found in high quality art prints and magazines made in a resolution higher than 200dpi.
The Image Quality Tab The features of the Image Quality tab are described below. All of the features of this tab are available when the Gray 256 Scales selection is made for Image Type. Refer to the table below which indicates the tab features that are available for the Lineart B/W and Halftone B/W Image Type selections.
Page 239
Color Channel The Color Channel radio buttons are used to specify the color channel in which to change the Highlight, Shadow and Midtone values. The only channel available to be selected when using the WorkCentre 385 to scan is the Gray channel. Red, Green and Blue are used for scanners capable of scanning documents in color.
Page 240
The Highlight scroll bar allows you to manually set a highlight level. The default for the Highlight settings is 255. You can increase or decrease the highlights in a particular image as needed by adjusting this scroll bar. The value in the adjacent box will change in the range 1 to 255 as the slider moves.
Page 241
To change the Midtone value, move the Slider to the left or right to change the values in the adjacent text box. The value in the adjacent box will change in the range 0.1 to 10.0 as the slider moves. Ordinarily, good results can be obtained from your machine by leaving the slider at its default value of 1.00.
Page 242
Level Adjustment The Level Adjustment dialog box shows the distribution of brightness levels in your image. To adjust the histogram plot, drag the triangles located below the horizontal bar to the desired values. The left (black) triangle changes the shadow levels. The right (white) triangle changes the highlight levels.
Page 243
The Midtone point represents the Gamma setting for your particular screen. On the histogram, the Shadow and Highlight scales are divided into 255 units. Therefore, all pixels in the original that are darker than the current shadow point are now completely black in the enhanced image. Conversely, all pixels in the original that are brighter than the current highlight point are now completely white in the processed image.
Page 244
Operation: Select the Advanced... button on the Image Quality tab. This will display the Level Adjustment window. On the histogram, use the mouse key to click on the Black, Gray, or White triangles to make changes to the Shadow, Midtone, and Highlight respectively.
Page 245
Tonal Map If you select the Tonal Map tab, the following will be displayed. The Tonal Map is yet another way to adjust Highlight, Midtone, or Shadow levels in your images. When you open the Tonal Map dialog box, a tonal map consisting of a diagonally straight line appears.
Page 246
The shape and slant of the tonal map represent brightness level ratios between the input of the original image and the output image data. By clicking on the tonal map line, a hand-shaped cursor will appear which can be dragged to change the shape of the tonal map line. The horizontal axis represents the original input brightness and the vertical axis represents the enhanced brightness.
Page 247
If the curve is changed into a concave shape below the original diagonal, the enhanced image will be darker than the original. Normal Image Operation: Click on the Tonal Map icon in the Preview window or the Tonal Map tab in the Enhancement dialog box. Tonal Map dialog box will appear.
Page 248
Or, click on the Reset button to return the Tonal Map to the default diagonal as in the original. Click the Save button to save the changes as a customized setting. A Save As dialog box will appear upon selection of this button. Enter the name for the customized curve and click on the OK button.
The Filters Tab The features of the Filters Tab are described below, and are used to apply various visual modifications to the scanned image. All of the features of this tab are available when the Gray 256 Scales selection is made for Image Type.
Page 250
No Filter This is the default filter option. No filtering will take place when using this option. Sharpen This selection emphasizes the edges of an image. It sharpens the image boundaries by increasing the relative contrast between adjacent pixels. In general, sharpen filters should only be used when you want to accentuate the differences between one area and another.
Rotate Image This selection provides the ability to rotate an image. The rotation mechanism rotates an image clockwise in 90º increments. Flip Image This selection provides the ability to flip an image. The flipping mechanism flips an image about the horizontal or vertical axis. 6-32 Scanning...
Page 252
Invert Image This function inverts all the tone values, providing a photographic negative of the original. This effect is similar to using the Tonal Map to tonally invert the image. Overview 6-33...
Preview Window After adjusting the settings in the Scanner Control window, choose any one of the tools in the Preview Window to further enhance the image. The following is detailed information about the tools available in the Preview Window. 6-34 Scanning Image Control Tools.
Image Control Tools The Image Control Tools are used to control the image displayed in the Preview Window. The functions of these tools are described below. Frame Tool After a preview image has been created, you can define the boundaries of the area to be included in your final scan by using the Frame tool.
Page 255
To move the selection frame to a different area of the image without changing its size or shape, place the cursor within the selection frame and drag it to the desired location. To create an entirely new selection frame, place the cursor outside the existing selection frame and drag diagonally.
Page 256
Zoom in (magnify an area) by positioning the cursor on an area of interest in the preview area and clicking the left mouse button. The preview area will be doubled in size. Click again and the area will again be enlarged by a factor of 100%. By repeating this process, you can enlarge the preview display of the image up to 800% of its original size.
Width and Height Indicators The Width and Height indicators will display the width and height of the frame defined with the frame tool. File Size Indicator The file size indicator will display the file size that will result for the scanned image defined with the Frame tool.
If Jammed in the Paper Feed Area at the Rear of the Machine If Paper is Jammed in the Printer Output Area If Paper is Jammed Inside the Machine Tips for Avoiding Paper Jams LCD Display Error Messages Fax Problems 7-12 Printer Problems 7-14 Print Quality Problems 7-17 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter7/chpt7.htm [07/09/1999 14:37:47]...
Troubleshooting This section describes Troubleshooting for the following areas: Clearing Jams LCD Display Error Messages Fax Problems Printer Problems Print Quality Problems Refer to the specific subsection for a description of the problem and associated solutions. Chapter 7...
Clearing Jams Document Jams While Sending a Fax If a document jams while you are sending it, DOCUMENT JAM appears in the display. Do not pull the document out of the slot or you may damage your machine. Open the control panel by pulling lightly on the Control Panel cover. Carefully remove the jammed document.
Paper Jams While the Machine is Printing By carefully selecting paper type and loading them properly, you should be able to avoid most paper jams. If paper jams occur, an error message appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly.
Page 262
Adjust the paper guides to match the width of the paper. Troubleshooting...
If Paper is Jammed in the Printer Output Area If the paper jams as it exits to the printer exit tray and most of the paper is visible, pull the paper straight out using both hands. CAUTION: If there is resistance when you pull the paper, and it does not move easily when you pull, stop pulling.
If Paper is Jammed Inside the Machine Pull the cover release buttons toward you to open the cover. Remove the Laser Printer Cartridge by lifting it carefully by the handle. Troubleshooting...
Page 265
The Fuser is hot. Use caution when removing the jammed WARNING: paper. Using both hands, gently pull the paper toward you. Check that there is no other paper jammed inside the printer. Reinstall the Laser Printer Cartridge. Close the front cover. Clearing Jams...
Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in Clearing Jams on page 7-2. If jams occur frequently, make sure that you are following these tips to avoid jams.
Page 267
Clearing Jams Document Jams While Sending a Fax If a document jams while you are sending it, DOCUMENT JAM appears in the display. Do not pull the document out of the slot or you may damage your machine. Open the control panel by pulling lightly on the Control Panel cover. Carefully remove the jammed document.
Page 268
Paper Jams While the Machine is Printing By carefully selecting paper type and loading them properly, you should be able to avoid most paper jams. If paper jams occur, an error message appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly.
Page 269
Adjust the paper guides to match the width of the paper. Troubleshooting...
Page 270
If Paper is Jammed in the Printer Output Area If the paper jams as it exits to the printer exit tray and most of the paper is visible, pull the paper straight out using both hands. CAUTION: If there is resistance when you pull the paper, and it does not move easily when you pull, stop pulling.
Page 271
If Paper is Jammed Inside the Machine Pull the cover release buttons toward you to open the cover. Remove the Laser Printer Cartridge by lifting it carefully by the handle. Troubleshooting...
Page 272
The Fuser is hot. Use caution when removing the jammed WARNING: paper. Using both hands, gently pull the paper toward you. Check that there is no other paper jammed inside the printer. Reinstall the Laser Printer Cartridge. Close the front cover. Clearing Jams...
Page 273
Paper Jams While the Machine is Printing By carefully selecting paper type and loading them properly, you should be able to avoid most paper jams. If paper jams occur, an error message appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly.
Page 274
Adjust the paper guides to match the width of the paper. Troubleshooting...
Page 275
If Paper is Jammed in the Printer Output Area If the paper jams as it exits to the printer exit tray and most of the paper is visible, pull the paper straight out using both hands. CAUTION: If there is resistance when you pull the paper, and it does not move easily when you pull, stop pulling.
Page 276
If Paper is Jammed Inside the Machine Pull the cover release buttons toward you to open the cover. Remove the Laser Printer Cartridge by lifting it carefully by the handle. Troubleshooting...
Page 277
The Fuser is hot. Use caution when removing the jammed WARNING: paper. Using both hands, gently pull the paper toward you. Check that there is no other paper jammed inside the printer. Reinstall the Laser Printer Cartridge. Close the front cover. Clearing Jams...
Page 278
Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in Clearing Jams on page 7-2. If jams occur frequently, make sure that you are following these tips to avoid jams.
Page 279
Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in Clearing Jams on page 7-2. If jams occur frequently, make sure that you are following these tips to avoid jams.
Page 280
LCD Display Meaning INCOMPATIBLE • Remote machine did not have the requested feature, such as Polling. • The remote machine has insufficient memory to complete the operation you are attempting. DOCUMENT JAM The document jammed in the paper feeder. DOOR OPEN OR NO The cover is not TONER securely latched, or the...
Page 281
The machine Wait until it cools down. overheated. If you cannot solve the problem, please call Xerox Service. Paper jammed in paper Press the Stop button feed area. and clear the jam. Refer to Paper Jams While the Machine is Printing on page 7-3.
Page 282
LCD Display Meaning PAPER JAM 2 The jammed paper is still inside the unit. POLLING ERROR • The remote fax machine you want to poll is not ready to respond to your poll. • When setting up to poll another fax machine, you have used an incorrect poll code.
FULL error message. Ensure that you are hanging up the handset before you press the Start button. NOTE: This applies only to Xerox WorkCentre 385 models equipped with a telephone connected to the EXT. LINE jack on the bottom of the machine.
Page 284
Symptom Solution The machine will not Make sure that the document is loaded face transmit. down. Check that the LCD display reads TX. You may have hung up the handset of the external phone before you pressed Start. Ensure the machine you are sending to is able to receive faxes.
Printer Problems Symptom The printer does not print. The paper does not feed into the printer. 7-14 Troubleshooting Cause and Solution • The printer cable is not connected properly. • The printer cable is defective. Swap the cable with one known to work. If necessary, replace the cable.
Page 286
Symptom Cause and Solution Half of the printed page is • blank. • • • • The printer prints the • wrong data, or it prints incorrect characters. • • The page layout is too complex. Simplify the page layout, and remove any unnecessary graphics from the document.
Page 287
Symptom The paper keeps jamming. Printing is too slow. 7-16 Troubleshooting Cause and Solution • There is too much paper in the Automatic Paper Feeder. Remove some of the paper from the Automatic Paper Feeder. If printing onto transparencies, or labels, insert them one at a time in the Manual Paper Feeder.
There is a paper quality problem. Use only paper that meets printer specifications. A Laser Printer Cartridge from another Xerox printer has been installed. Always use the same Laser Printer Cartridge with the same printer. Using a cartridge that has already been used in another printer may not give satisfactory results.
Page 289
Symptom Missing characters Back of printout is dirty. Incorrect fonts. Faded graphics. 7-18 Troubleshooting Cause and Solution • The paper may be too damp. Try printing with a different batch of paper. Always store paper in its original sealed package. Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air.
Page 290
Clearing the Document Scanner Automatic Document Feeder Rubber Pad Replacement Adjust Shading Managing the Laser Printer Cartridge Expected Cartridge Life Replacing the Laser Printer Cartridge Extending the Life of the Laser Printer Cartridge Cleaning the Drum 8-13 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter8/chpt8.htm [07/09/1999 14:38:41] 8-12...
Clearing Memory You can selectively clear information stored in your machine’s memory. Press Menu, then press Memory Clear on the One-Touch keypad. MEMORY CLEAR ITEM (1-4) appears briefly on the display followed by the list shown below. Use the UP and Down buttons to scroll through the list of options.
Highlight the memory items you want to clear by pressing the UP or DOWN button repeatedly until the item to be cleared is blinking. Press the Enter button. ARE YOU SURE? appears in the LCD display. Press 1 to confirm. Or use the Right or Left button to choose YES, then press the Enter button.
Page 293
Highlight the memory items you want to clear by pressing the UP or DOWN button repeatedly until the item to be cleared is blinking. Press the Enter button. ARE YOU SURE? appears in the LCD display. Press 1 to confirm. Or use the Right or Left button to choose YES, then press the Enter button.
Page 294
Disassemble the white roller as follows: Both ends of the white roller have plastic bushings that are used to secure the roller in the machine. Pull the two bushings slightly inward (A). Rotate the bushings until they reach a vertical position (B). Pull the roller upward and out of the machine.
Page 295
Using a cotton swab or a soft dry cloth, clean the ADF rubber piece. Carefully wipe the scanning glass with a soft, dry cloth. If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry cloth. Be very careful not to scratch the glass surface. Maintenance scanning glass...
Page 296
Replace the roller by performing steps one and two in reverse order. Close the control panel firmly until it clicks into place. Cleaning the Document Scanner...
Automatic Document Feeder Rubber Pad Replacement Open the Control Panel Cover. Insert a small flat blade screwdriver under the right and left sides of the ADF Holder. Apply upward pressure to release the two locking tabs on each side of the assembly.
Adjust Shading The Adjust Shading feature allows you to recalibrate the baseline value the Document Scanner will interpret as white when scanning documents. This procedure should be performed after cleaning the Document Scanner, particularly if the white rubber roller remains stained after cleaning. To adjust the shading: Press the Menu button, then press the Maintenance button on the One- Touch keypad.
Press 1. The LCD display prompts you to load a sheet of white paper into the Automatic Document Feeder. Load a single sheet of white paper into the Automatic document Feeder. The WorkCentre 385 immediately begins feeding the sheet of paper through the Automatic Document Feeder.
Page 300
Press 1. The LCD display prompts you to load a sheet of white paper into the Automatic Document Feeder. Load a single sheet of white paper into the Automatic document Feeder. The WorkCentre 385 immediately begins feeding the sheet of paper through the Automatic Document Feeder.
Replacing the Laser Printer Cartridge Pull the cover release buttons toward you to open the cover. Remove the empty Laser Printer Cartridge by lifting it carefully by the handle. Follow the instructions printed on the cartridge box to recycle the used cartridge. Managing the Laser Printer Cartridge...
Page 302
Unwrap a new Laser Printer Cartridge; carefully remove the sealing tape. Shake the cartridge from side to side five or six times to distribute the toner evenly. 8-10 Maintenance...
Page 303
Locate the cartridge slots inside the printer, one on each side. Grasp the handle; slide the Laser Printer Cartridge down between the cartridge slots until it drops into place. Managing the Laser Printer Cartridge 8-11...
Close the cover firmly. Ensure that both side buttons have clicked into place. Extending the Life of the Laser Printer Cartridge When the Laser Printer Cartridge is near the end of its life, white streaks or print density changes will occur. You can temporarily re-establish print quality by redistributing the remaining toner in the cartridge.
Reinstall the cartridge and close the cover. This is typically successful for one time only. The toner will eventually run out and blank pages will be printed when a print job is sent, or when a fax is received. To restore print quality, the Laser Printer Cartridge must be replaced.
Page 306
Press 1. The LCD display prompts you to load a sheet of white paper into the Automatic Document Feeder. Load a single sheet of white paper into the Automatic document Feeder. The WorkCentre 385 immediately begins feeding the sheet of paper through the Automatic Document Feeder.
Page 307
Replacing the Laser Printer Cartridge Pull the cover release buttons toward you to open the cover. Remove the empty Laser Printer Cartridge by lifting it carefully by the handle. Follow the instructions printed on the cartridge box to recycle the used cartridge. Managing the Laser Printer Cartridge...
Page 308
Unwrap a new Laser Printer Cartridge; carefully remove the sealing tape. Shake the cartridge from side to side five or six times to distribute the toner evenly. 8-10 Maintenance...
Page 309
Locate the cartridge slots inside the printer, one on each side. Grasp the handle; slide the Laser Printer Cartridge down between the cartridge slots until it drops into place. Managing the Laser Printer Cartridge 8-11...
Page 310
Close the cover firmly. Ensure that both side buttons have clicked into place. Extending the Life of the Laser Printer Cartridge When the Laser Printer Cartridge is near the end of its life, white streaks or print density changes will occur. You can temporarily re-establish print quality by redistributing the remaining toner in the cartridge.
Page 311
Close the cover firmly. Ensure that both side buttons have clicked into place. Extending the Life of the Laser Printer Cartridge When the Laser Printer Cartridge is near the end of its life, white streaks or print density changes will occur. You can temporarily re-establish print quality by redistributing the remaining toner in the cartridge.
Page 312
Reinstall the cartridge and close the cover. This is typically successful for one time only. The toner will eventually run out and blank pages will be printed when a print job is sent, or when a fax is received. To restore print quality, the Laser Printer Cartridge must be replaced.
Page 313
Reinstall the cartridge and close the cover. This is typically successful for one time only. The toner will eventually run out and blank pages will be printed when a print job is sent, or when a fax is received. To restore print quality, the Laser Printer Cartridge must be replaced.
Specifications FCC Regulations Send Header Requirements Data Coupler Information Radio Frequency Emissions Safety and Legal Requirements for Xerox Europe The Electricity at Work Regulation (in England and Wales) Xerox Limited ONLY Electricity at Work Regulations European Product Marking Requirements CTR 21 Annex II...
Specifications Applicable line Compatibility Data coding Modem speed Transmission speed Effective scanning width Effective printing width Scanning method Memory Halftone Printing speed Automatic document feeder Dimension (H x W x D) Chapter 9 Appendix Public Switched Telephone Network (PSTN) or behind PABX CCITT Group 3 MH/MR/MMR 14400/12000/9600/7200/4800/2400 bps...
Page 316
Weight Power requirements Power consumption Environmental conditions Auto dialer Document size - Width - Length Recording paper size - for automatic paper feeder - for manual paper feeder Recording paper weight - for automatic paper feeder -for manual paper feeder Automatic paper feeder capacity Printing method...
ID and name. Data Coupler Information This Xerox Work Centre 385 machine contains an internal data coupler. Its use is restricted by the FCC (Federal Communications Commission). To comply with the FCC rules, you must carefully read and follow the instructions listed below.
Page 318
ID and name. Data Coupler Information This Xerox Work Centre 385 machine contains an internal data coupler. Its use is restricted by the FCC (Federal Communications Commission). To comply with the FCC rules, you must carefully read and follow the instructions listed below.
Page 319
Do not connect this machine to a party or coin operated phone line. Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency. This applies at any time during or after the service warranty period.
Consult the dealer or an experienced radio/TV technician for help. Change or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the regulations.
Page 321
ID and name. Data Coupler Information This Xerox Work Centre 385 machine contains an internal data coupler. Its use is restricted by the FCC (Federal Communications Commission). To comply with the FCC rules, you must carefully read and follow the instructions listed below.
Page 322
ID and name. Data Coupler Information This Xerox Work Centre 385 machine contains an internal data coupler. Its use is restricted by the FCC (Federal Communications Commission). To comply with the FCC rules, you must carefully read and follow the instructions listed below.
Page 323
Do not connect this machine to a party or coin operated phone line. Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency. This applies at any time during or after the service warranty period.
Page 324
Consult the dealer or an experienced radio/TV technician for help. Change or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the regulations.
January 1, 1996: Council Directive 89/336/EEC, approximation of the laws of the member states related to electromagnetic compatibility. A full declaration, defining the relevant directives and referenced standards can be obtained from your Xerox Europe representative or by contacting: Xerox Europe Product Safety, Xerox Europe Technical Centre,...
Page 326
Xerox Europe representative for a list of approved accessories. WARNING: In order to allow this equipment to operate in proximity to industrial, Scientific and medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures.
Page 327
Never spill liquid of any kind on the product. Never remove any covers or guards that require a tool for removal, unless directed to do so in a Xerox approved maintenance kit. Appendix...
Page 328
Also make sure that the total amperage of all products plugged into the wall outlet does not exceed the outlet rating. If you need additional safety information concerning the copier or Xerox supplied materials you should contact your Xerox representative or you...
1989 Regulation. Customers wishing to complete safety testing should contact Xerox Europe Technical Centre (see page 9-9) for advice prior to any test implementation. Xerox equipment should, however, be properly and regularly serviced and maintained at all times.
Page 330
Xerox Europe Customer Service Engineers ensure Xerox equipment is serviced and maintained to exacting Xerox safety standards. If you would like your Xerox equipment to be serviced and maintained to such high standards, please contact your local Xerox Europe Customer Service Organisation.
Page 331
EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO PROPERTY. QUESTION: I would like to carry out my own safety tests on the Xerox equipment in my premises. ANSWER: You may, of course, request such tests as you deem necessary to satisfy yourself that your Xerox equipment is safe.
Page 332
Please contact us if you have any queries regarding the information provided in this document. Xerox Europe Product Safety, Xerox Europe Technical Centre, PO Box 17, Bessemer Road, Welwyn Garden City, Herts AL7 1HE, England Safety and Legal Requirements for Xerox Europe 9-...
In the event of problems, you should contact your equipment supplier in the first instance. CTR 21 Annex III The Xerox fax options for the WorkCentre 385 have been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN).
Page 334
The fax kits may also be configured by a Xerox representative to be compatible with other country networks. Other countries, not listed above, will be approved against their own National requirements. Please contact your Xerox representative if the WorkCentre 385 needs to be reconnected to another country’s network.
Glossary of Terms & Definitions The following terms and definitions pertain to the Xerox WorkCentre 385. Term Definition ANS/FAX Mode To use this mode, you must have an answering machine attached to the EXT.LINE jack on the back of the machine. In ANS/FAX mode, the machine automatically answers the phone call.
Page 337
Centronics Contrast Cover Release buttons Dial Mode Document Scanner Document Exit Tray Document Guides 10-2 Glossary This refers to the type of printer cable needed for this machine. It is called a Centronics parallel interface cable that supports bi-directional communications (IEEE standard 1284) between your machine and your PC.
Page 338
Document Tray The Document Tray fits into the slots in the top of your machine. It holds those documents that will be scanned for fax or copy purposes. Dots per inch abbreviation. A unit of measure indicating the resolution of the image. The greater the DPI value, the higher the resolution of the image.
Page 339
There is an FCC Registration number on your machine’s Xerox label, located on the back of the machine. Pressing this button on the control panel performs the equivalent of a switch-hook. This is useful when you have call waiting, and want to put the first caller on hold to take the second call.
Page 340
Home Resolution This term is the same as default resolution mode, and it is used whenever a document is sent or copied. You can override this default mode. Industry Canada. This refers to IC labels that identify equipment certified in Canada. Laser Printer Cartridge The image cartridge is the removable, replaceable cartridge containing the toner powder that constitutes the printed image.
Page 341
MMDDYY On/Off Line One-touch buttons One-touch Label Parallel interface port 10-6 Glossary Megabyte. A measure of memory storage capacity. Millimeter. A unit of length. This expression refers to MonthDayYear in a six digit format. This button found on the control panel turns your machine on-line or off-line.
Page 342
Print density The print density can be changed between medium and dark on your machine. Portrait A printing term specifying that the long axis of the printed page is vertically oriented. Power Saving This feature lets you reduce machine power when the printer is idle.
Page 343
Redial Redial Term Redial Try Remote diagnosis Resolution Ringer volume 10-8 Glossary When you press the Redial button, the machine automatically begins to send the document that is loaded in the document tray, using the phone number previously dialed. This refers to the period of time before an automatic redial occurs.
Page 344
RX Reduction When your machine receives a document that is longer than the paper loaded in your machine, the machine can reduce the data in the document to fit into your loaded paper size. Options also include Horizontal Reduction (reduce data in size) and Discard Size (discard excess image at the bottom).
Page 345
TEL Mode TEL/FAX Mode Xerox label 10-10 Glossary In TEL Mode, your machine is set for you to manually answer any call. If you hear a fax signal, you then press the Start button and hang up the handset of the external phone to begin receiving the fax.
Page 348
Manually in TEL mode Receiving faxes too light to read Receiving when out of paper Reception Modes Send options Sending Using Group Dialing Using One-Touch numbers Setting contrast 3-23 Setting resolution 3-21 FCC Regulations http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/385index.htm (3 of 12) [07/09/1999 14:40:08] 3-14...
Page 350
Laser Printer Cartridge life Printer Cartridge Management Printer Cartridge Replacement Making a Copy Manual Faxing Manual Paper Feeder 1-20 Memory Erasing last fax data Receiving faxes into Redial memory 3-28 Searching by first letter 3-29 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/385index.htm (5 of 12) [07/09/1999 14:40:08] 3-43 8-12...
Page 351
Sending to a remote machine Power Saving 1-49 Preparing documents for faxing Print media specifications 1-13 Print Priority Term 1-55 Print Priority Button 1-32 Print quality problems 7-17 Printer problems 7-14 Printer settings Windows 3.x http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/385index.htm (6 of 12) [07/09/1999 14:40:08] 3-16 3-34...
Page 352
3-28 number of tries 1-52 Searching redial memory Redial Button 1-33 Redial Interval 1-52 Reduce/Enlarge when scanning Reducing copies Remote Code 1-49 Remote Diagnosis Protection Reports 1-44 Auto Journal 1-48 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/385index.htm (7 of 12) [07/09/1999 14:40:08] 9-14 3-28 6-15 1-37...
Page 354
Setting the number of copies Setting up your machine AC Power Cord connection Document Exit Tray Document Tray Extension Phone Installing the Printer Cartridge Printer Cable 1-10 Printer Exit Tray Telephone Line Shadow 6-21 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/385index.htm (9 of 12) [07/09/1999 14:40:08] 6-38 1-12...
Page 355
Redial tries 1-52 Remote Code 1-49 RX Reduction 1-50 System ID 1-42 System Requirements 1-24 System setup 1-34 TEL mode Receiving faxes manually TEL/FAX mode Receiving faxes automatically Telephone Line connection TextBridge Pro http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/385index.htm (10 of 12) [07/09/1999 14:40:08] 3-15...
Page 356
Entering Alphanumeric Characters Entering Numbers 3-26 Inserting Pause 3-27 Keypad Charater Assignments Volume Speaker adjustment 1-40 When faxing When printing Windows3.x Number of copies 5-4, Paper source Portrait/Landscape Reduce/enlarge Tab menu buttons http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/385index.htm (11 of 12) [07/09/1999 14:40:08] 3-27 3-24 3-26...
Page 357
Index Windows95 Printer Settings Image Quality Tab 5-11 Paper Output Tab Windows 95/98 Printer Settings Windows NT 4.0 Printer Settings 5-13 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/385index.htm (12 of 12) [07/09/1999 14:40:08]...
Page 358
DISCARD SIZE - When receiving or copying a document as long as or longer than the paper installed in your fax machine, you can set the fax machine to discard any excess image at the bottom of the page, to fit into the recording paper size.
Page 359
Speed/Dual Use to dial calls and send fax documents by entering a 2-digit number. Also use to switch the LCD display between tasks while performing dual jobs. Redial/Pause Use to redial the last phone number called. You can also use it to add a pause when storing a number in memory.
Page 360
CLOCK MODE - Use this feature to determine how time is displayed on your machine. Press 1 to select a 12 hour Clock Mode. Press 2 to select a 24 hour Clock Mode. 1-56 Getting Started...
Page 361
To make a quick copy: Adjust the document guides to match the width of the document. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. If necessary, press the Contrast button. You may choose NORMAL, DARKEN, LIGHTEN or PHOTO.
Page 362
The display shows the next option: the REDUCE\ENLARGE menu. Selecting 1. AUTO, will cause the WorkCentre 385 to automatically reduce the copy size of each page to fit on a single page. Selecting 2. MANUAL, brings up the COPY RATE menu, where you can manually adjust the copy image scale size settings.
Page 363
Color Channel The Color Channel radio buttons are used to specify the color channel in which to change the Highlight, Shadow and Midtone values. The only channel available to be selected when using the WorkCentre 385 to scan is the Gray channel. Red, Green and Blue are used for scanners capable of scanning documents in color.
Page 364
To make copies using the Copy menu features: Adjust the document guides to match the width of the document. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. If necessary, press the Contrast button. You may choose NORMAL, DARKEN, LIGHTEN or PHOTO.
Page 365
REMOTE CODE - The remote receive start code allows you to initiate fax reception from an extension phone plugged into the EXT. LINE jack on the back of the machine. If you pick up the extension phone and hear fax tones, enter the Remote Code and the machine will start receiving.
Page 366
DRPD (Distinctive Ring Pattern Detection) MODE - Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds.
Page 367
ECM MODE (Error Correction Mode) - This mode compensates for poor line quality and ensures accurate, error-free communication with any other ECM-equipped facsimile machine. If the line quality is poor, transmission time may be increased when ECM is enabled. Press 1 to turn the Error Correction mode on. Press 2 to turn the Error Correction mode off.
Page 368
Width and Height Indicators The Width and Height indicators will display the width and height of the frame defined with the frame tool. File Size Indicator The file size indicator will display the file size that will result for the scanned image defined with the Frame tool.
Page 369
Rotate Image This selection provides the ability to rotate an image. The rotation mechanism rotates an image clockwise in 90º increments. Flip Image This selection provides the ability to flip an image. The flipping mechanism flips an image about the horizontal or vertical axis. 6-32 Scanning...
Page 370
Straighten the edges on a level surface. Note: If envelopes jam while printing, try reducing the number of envelopes in the Automatic Paper Feeder. For transparencies, refer to the packaging for the transparency stock to determine the print side. Hold the transparencies by the edges and avoid touching the print side.
Page 371
H. REDUCTION (Horizontal) - If you turn the RX reduction feature on, you are allowed to set the Horizontal Reduction feature on or off. With Horizontal Reduction enabled, the machine will reduce an incoming page containing overflow data along the vertical axis only. The net effect of Horizontal Reduction will be a vertical compression of the image as shown below: Received data...
Page 372
To start the WorkCentre 385 TWAIN Scanner application: Note: To start the WorkCentre 385 TWAIN Scanner application from TextBridge Pro, refer to Starting the WorkCentre 385 TWAIN Scanner Application from TextBridge Pro below. Plug in the WC 385 and switch on your PC. Start Windows.
Page 373
Level Adjustment The Level Adjustment dialog box shows the distribution of brightness levels in your image. To adjust the histogram plot, drag the triangles located below the horizontal bar to the desired values. The left (black) triangle changes the shadow levels. The right (white) triangle changes the highlight levels.
Page 374
The Highlight scroll bar allows you to manually set a highlight level. The default for the Highlight settings is 255. You can increase or decrease the highlights in a particular image as needed by adjusting this scroll bar. The value in the adjacent box will change in the range 1 to 255 as the slider moves.
Page 375
Note: If you assign a name to the number, the name will appear in the display whenever you press the One-Touch button. Press the Enter button when the name appears correctly or without entering a name. To set another One-Touch number, press the desired One-Touch button and repeat steps 2 through this step.
Page 376
SEND FROM MEMORY - With this feature enabled, all transmission documents are automatically scanned into memory, and it will not be necessary to wait until documents in the Automatic Document Feeder (ADF) are sent out before you can send or store other fax jobs. Press 1 to turn this feature on.
Page 377
Paper/Output Tab The Paper Output tab is shown below. Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option.
Page 378
Paper Size Click on the Down arrow to display the Paper Size options, then click on the desired paper size: Letter 8.5 x 11 in. Legal 8.5 x 14 in. Executive 7.25 x 10.5 in. A4 210 x 297 mm. A5 148 x 210 mm.
Page 379
Image Quality Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Page 380
Paper Output Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Page 381
Reduce/Enlarge This feature allows an image to be automatically enlarged or reduced as it is scanned. The default scaling factor is 100%. The selected scaling factor, the range of which is dependent on the selected image type, affects the printed scan output.
Page 382
Resolution The resolution setting determines the amount of information the scanner will capture in a scanned image. Resolution is measured in dpi (dots per inch). The higher the resolution is, the finer the image detail and the bigger the image file size is. Increasing the resolution will result in corresponding increases in image detail and image file size.
Page 383
To change the Midtone value, move the Slider to the left or right to change the values in the adjacent text box. The value in the adjacent box will change in the range 0.1 to 10.0 as the slider moves. Ordinarily, good results can be obtained from your machine by leaving the slider at its default value of 1.00.
Page 384
Besides a default setting of No Descreen, the Descreen selector provides three grades of descreen preprocessing as described below. No Descreen No descreening. Art print (175 lpi) The Art print selection is used to smooth the fine dot pattern found in high quality art prints and magazines made in a resolution higher than 200dpi.
Page 385
Note: You can also change Height and Width values by directly adjusting the selection frame. Note: Output image file size is proportional to both Height and Width. If both Height and Width values are doubled, then the image area and image file size will increase four-fold.
Page 386
Gray 256 Scales Halftone B/W Lineart B/W Gray 256 Scales Images scanned in Gray 256 Scales mode are scanned in 256 shades of gray. If high quality copies of photographs or other continuous tone originals are desired, Gray 256 Shades mode is the best choice. Gray 256 Scales provides accurate representation of black and white, and intermediate gray shades between black and white, for each individual pixel.
Page 387
Invert Image This function inverts all the tone values, providing a photographic negative of the original. This effect is similar to using the Tonal Map to tonally invert the image. Overview 6-33...
Page 388
Lineart B/W Lineart B/W mode is generally the best choice for printed text or pen-and- ink drawings. Like the Halftone B/W image type, this image type defines the state of each pixel in the image with one bit that is either on or off. For this reason, files created in this mode will require approximately the same amount of disk space as a Halftone B/W file.
Page 389
Tonal Map If you select the Tonal Map tab, the following will be displayed. The Tonal Map is yet another way to adjust Highlight, Midtone, or Shadow levels in your images. When you open the Tonal Map dialog box, a tonal map consisting of a diagonally straight line appears.
Page 390
From the File menu, click on Select Scanner. A list of supported scanners will be displayed. From the list, select Xerox WorkCentre 385 (TWAIN). Click OK. From the TextBridge Pro Process menu, select Get Page. A Page Type dialog will be displayed.
Page 391
To move the selection frame to a different area of the image without changing its size or shape, place the cursor within the selection frame and drag it to the desired location. To create an entirely new selection frame, place the cursor outside the existing selection frame and drag diagonally.
Page 392
Troubleshooting This section describes Troubleshooting for the following areas: Clearing Jams LCD Display Error Messages Fax Problems Printer Problems Print Quality Problems Refer to the specific subsection for a description of the problem and associated solutions. Chapter 7...