Error Messages - Lenovo System x3850 X6 Installation And Service Manual

Capturing the FFDC log data using the IMM web interface
This topic provides instructions for using the IMM web interface to capture the FFDC log data.
To generate and download the first failure data capture (FFDC) log data using the IMM web interface,
complete the following steps:
1. Log in to the IMM.
2. From the Server and Support tab, click the Download Server Data option.
3. Next, click on the Download Now button. A progress window displays indicating that the file is being
generated.
Capturing the FFDC log data using IMM CLI commands
This topic provides instructions for using the IMM CLI commands to capture the FFDC log data.
To generate and download the first failure data capture (FFDC) log data using IMM CLI commands, complete
the following steps:
1. Log in to the IMM using Telnet or SSH Server.
2. At the command prompt, type ffdc generate.
Note: You can also use the status command to check the progress of the file generation. You can use
the copy command to obtain a copy of the existing log data file and the delete command to delete the
existing log data file.
3. Next, type ffdc status to check the status.
4. You can wait until the file is generated, or you can type ffdc copy -IP host address (where IP host
address is the IP address for the IMM). The file will be copied to your tftp server or sftp server.
5. Type exit to exit the session when you are done.
Capturing the FFDC log using IPMI commands
This topic provides instructions for using the IPMI commands to capture the FFDC log data.
To generate and download the first failure data capture (FFDC) log data using IPMI commands, complete the
following steps:
1. From a host system, type the command: ipmitool -I lanplus -H 169.254.95.118 -U USERID -P PASSW0RD raw
0x3a 0x49 0x1 (where 169.254.95.118 is the IMM IP address). Make sure that you replace this IP address
with your IP address.
2. Wait 2 to 3 minutes, then type: ipmitool -I lanplus -H 169.254.95.118 -U USERID -P PASSW0RD raw 0x3a
0x4d 0x01. If you receive a response of 01, the ffdc log data is ready to download. If you do not get a
response of 01, wait longer and send this command again..
3. Next, type the command: wget ftp://192.168.5.199:121/download/ffdc/*.tgz –user immftp –password
imm4tw. This command downloads the ffdc file to your local environment.

Error messages

This topic provides information about the error codes and messages that are generated when problems are
detected.
For the list of error codes and messages for UEFI/POST, IMM2, and DSA results that are generated when a
problem is detected, see Appendix D "UEFI/POST error codes" on page 1925, Appendix C "Integrated
management module II (IMM2) error messages" on page 475, and Appendix B "DSA diagnostic test results"
on page 345.
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System x3850 X6 and x3950 X6 Installation and Service Guide