Error Conditions; Table 8-1. Common Problems And Resolutions - Covidien Nellcor Operator's Manual

Troubleshooting

Error Conditions

8.3
Sensor Message
Pulse search
Interference
Sensor Off of patient
SpO Cable/Sensor Disconnect
2
Loss of Pulse
No response to Power On/Off
button press
No response to button press
Frozen at POST after power on
System is frozen
Blank screen
8-2
Table 8-1. Common Problems and Resolutions
Problem
Reference
Check patient status; keep patient still, check for perfusion.
Check all connections.
Reposition sensor.
Check or change adhesive wrap.
Choose alternate site.
Warm site.
Cover sensor.
Use forehead, nasal, or ear sensor (adult patient only).
Use Nellcor™ adhesive sensor.
Secure cable.
Secure with headband (MAX-FAST).
Remove nail polish.
Loosen sensor (too tight).
Isolate external interference (electrosurgical device, cell phone).
Replace the cable and/or sensor.
Clean site (MAX-R).
Press the Power On/Off button for more than 1 second.
Replace the batteries with new lithium batteries.
If the error continues, contact Technical Services or a qualified service technician.
Verify whether the Return button has not been pressed during normal screen.
If the error continues, contact Technical Services or a qualified service technician.
Power cycle by pressing the Power On/Off button for at least 10 seconds.
If the error continues, contact Technical Services or a qualified service technician.
If the system freezes, it generates beep tone. Press the power button for approxi-
mately 10 seconds to force the monitoring system to shut down.
If the error continues, contact Technical Services or a qualified service technician.
Ensure the Power On indicator is lit. If not, press the Power On/Off button briefly to
check if the monitoring system is in sleep mode. The screen will light if in sleep
mode.
If not in sleep mode, press the Power On/Off button for approximately 1 second to
turn on the monitoring system. If the monitoring system does not turn on, power
cycle by pressing the Power On/Off button for at least 10 seconds.
If the monitoring system does not turn on, replace the batteries with new lithium
batteries.
If the error continues, contact Technical Services or a qualified service technician.
Resolution
Performance Considerations on page 6-1.
Operator's Manual