Error Codes - Covidien VNUS RFGPLUS RFG2 Service Manual

Error Codes

If an error occurs, the RF Generator displays an error code . An error will be one of two types:
unrecoverable or recoverable:
• Unrecoverable errors halt the RF Generator and require the operator to reset the RF Generator's AC
Power to continue . If an unrecoverable error occurs, turn off the unit, wait a few seconds, and then
turn on the unit . If the problem persists, contact VNUS Customer Service or a local distributor .
• Recoverable errors require the operator to respond to an error message or make a clinical decision .
Table 9: Error codes
Error Code Description
Error 1 Unexpected state .
Error 2 Unexpected event .
Error 3 A parameter value was incorrect .
Error 4 A queue overflowed .
Error 5 Unit not responding .
Error 6 Software version incorrect .
Error 7 Memory corruption detected .
Error 8 Resource conflict .
Error 21 RAM failure .
Error 22 UIC ROM failure .
Error 23 UIC watchdog failure .
Operator-stored settings invalid .
Error 24
Default settings restored .
The inserted Multimedia Card (MMC)
Error 25 does not contain valid information or
is missing files .
The inserted Multimedia Card (MMC)
cannot upgrade this RF Generator
Error 26
because its serial number does not
match .
The Multimedia Card (MMC) software
Error 27
update failed .
The inserted Multimedia Card (MMC)
Error 28 is not correctly formatted or is an
invalid type .
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Corrective Action
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
The operator should review the default RF Generator settings and
make changes as desired .
Turn off the unit, wait a few seconds, and then turn on the unit . If
the error persists, try a different MMC .
Turn off the unit, wait a few seconds, and then turn on the unit . If
the error persists, try a different MMC .
The RF Generator needs repair . Contact VNUS Customer Service or
a local distributor .
Data logging will be disabled . No user action required .
VNUS Radio Frequency Generator
Error Code Description
The RF Generator is unable to write
Error 29
data to the Multimedia Card (MMC) .
The inserted Multimedia Card (MMC)
Error 30 is full and no more data can be
stored on it .
The real-time clock stopped and has
Error 31
been restarted .
The inserted MMC card is not
Error 32
formatted .
An Update Card was inserted after
Error 33
the unit was turned on .
A UIC Software Task did not check in
Error 34
with the Task Monitor .
The RFG2 has experienced more than
Error 35
five resets in one minute .
Error 36 A Software Stack became corrupt .
The temperature of the RFG2 is above
Error 37
the specified operating temperature .
The temperature of the RFG2 is below
Error 38
the specified operating temperature .
Error 39 - Turn off the unit, wait a few seconds, and then turn on the unit .
Error 485 If the error persists, contact VNUS Customer Service .
Service Manual
Corrective Action
Data logging will be disabled . No user action required .
Data logging will be disabled . No user action required .
The operator should set the date and time . See the "RFG Setup
Mode" section in the Operator's Manual for instructions .
Replace the MMC card .
To log data, insert a new card . To perform a software update, turn
off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Turn off the unit, wait a few seconds, and then turn on the unit .
Allow the RFG2 to cool down before use .
Allow the RFG2 to warm up before use .
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