System-Error Descriptions; Non-Recoverable Error Descriptions - Covidien ForceTriad Service Manual

System-Error Descriptions

When system errors occur, the system is no longer functional. Recycling power may clear
the system error.

Non-Recoverable Error Descriptions

When non-recoverable errors occur, the system has limited functionality, but does not
allow RF output. The system allows qualified service personnel to access the diagnostic
service menu to aid in troubleshooting the unit. Software downloads can be performed
and some limited capability is permitted within the main menus.
When the Diagnostic menu is selected, the user can choose to disable errors. When
errors are disabled, the user has access to the full capability of the system and further
non-recoverable errors do not limit this capability. However, because errors have
occurred, the system may not function to specifications. The user can only enable errors
by recycling power.
Some system and non-recoverable errors are corrected automatically by cycling power;
however, most require some action by the user to correct the condition. When an error
occurs, record all screen information then cycle (turn off, then turn on) the system. After
correcting an error condition, verify the system completes the self-test. If the error
persists, use the troubleshooting guide in this section to further analyze the issue. Should
you be unable to correct the issue after using the troubleshooting guide, contact
Covidien Technical Service (see page 9-4).
E2 ERR_SE_ICL_ERROR
Unable to communicate to hardware using the Host ICL registers.
E3 ERR_SE_APP_ROM_FAIL
DSP application ROM check failed at startup.
E4 ERR_SE_BOOT_ROM_FAIL
DSP boot ROM check failed at startup.
E5 ERR_SE_RAM_FAIL
DSP RAM check failed at startup.
For E2, E3, E4, and E5 perform the following steps:
1.
Open the cover to the unit and inspect the controller board. Verify that the board is
securely seated and fastened as expected. Verify that the ethernet cable is connected
to the system.
2.
Cycle power to the unit.
3.
Perform a level-6 calibration of the system as described in Calibration Levels on page
6-6.
4.
If the unit still displays the error and/or the recalibration does not correct the issue,
replace the controller board and perform a level-6 calibration.
ForceTriad Energy Platform Service Manual
Responding to System Errors
7-3