Troubleshooting; Malfunctions; What Should Be Checked; Frequently Asked Questions - Bender COMTRAXX CP9 Series Manual

Troubleshooting

5. Troubleshooting

5.1 Malfunctions

If the CP9xx causes malfunctions in the connected networks, please refer to this manual.

5.1.1 What should be checked?

For the CP9xx, check whether
the device is supplied with the correct supply voltage U

the BMS bus cable is correctly connected and terminated (120 Ω).

the BMS address is set correctly.

the BCOM address settings are correct.


5.1.2 Frequently asked questions

How do I access the device if the address data are unknown?
1. Connect the device directly to a Windows PC using a patch cable
2. Activate the DHCP function on the PC.
3. Wait around one minute.
4. Access is now possible using the following pre-defined IP address: 169.254.0.1.
5. Now set the new address data.
Document the new settings as a PDF file
Use the backup function to save all settings of the device (see chapter „2.2 Device
features" as well as the COMTRAXX® manual).
Frequently asked questions on the Internet
You will find FAQs on many Bender devices at:
http://www.bender.de > Service & support > Rapid assistance > FAQ

5.2 Maintenance

The device does not contain any parts that must be maintained.

5.3 Cleaning

The device is only allowed to be cleaned using a clean, dry, soft, antistatic cloth.
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